Bertucci's - Norwood

4.1
52 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Norwood MA, in the plaza next to O'Reilly Auto Parts.
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Private Dining

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What 52 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on all time ratings
4.1
food
4.1
service
3.8
ambience
4.0
value
Noise · Moderate
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OT
OpenTable Diner
Los Angeles
1 review
Dined on October 16, 2021
Overall1food1service1ambience1

Had reservations for 10 for sons bday when we got there 15 mins early they said they was closed

JB
vipJoeB
New England
144 reviews
Dined on July 10, 2021
Overall3food3service4ambience3

Before the pandemic, we would go to Bertucci's all the time. This was our first time back, and it seemed that the restaurant has not fully recovered from the pandemic shut down. They still had the limited pandemic menu, wait staff wore masks, and the place was about 25% full, unusual for a Saturday night. My wife ordered Chicken Marsala and was told they did not have any Marsala sauce, even though it was on the menu. Two of us ordered pizza, which were good, and the 4th person ordered Chicken Alfredo, which was also good. Of course, the rolls are always good. We hope they can get back to pre-pandemic levels.

Bertucci's - Norwood
Responded on July 13, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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DO
vipDOVIDAL
New England
63 reviews
Dined on May 22, 2021
Overall3food3service4ambience3

Bertucci's is now a shadow of what it once was...Gone are the Cod Limone, Eggplant parm, mussels, variety of pastas, just spaghetti. and free salads ...What is left are profitable pizzas, and expensive entrees....The food is still tasty but unless you have a coupon $50 plus for Saturday lunch is unacceptable to us......Either you want their few entrees for lunch or go elsewhere.

Bertucci's - Norwood
Responded on May 26, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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L
vipLuv2eat
New England
12 reviews
Dined on May 19, 2021
Overall3food4service4ambience3

I had lunch there yesterday with a friend and then today with my dad. The food was good both days. Yesterday, we were not given Lunch menus. We were given the regular dinner menu. The waiter told us he didn’t have any lunch menus yesterday. He told us we could still order and get the lunch menu prices . We had no idea what was on the lunch menu since there wasn’t a menu. Both items we ordered were not on their lunch menu. Our bill was higher than we had anticipated. Today, the lunch menus were available. What a difference. There should be so,e way for customers to see the lunch menu. We had no idea it was available until we placed our order and inquired about it.

Bertucci's - Norwood
Responded on May 21, 2021

We apologize for the confusion! We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. We hope to welcome you back soon.

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DO
vipDOVIDAL
New England
63 reviews
Dined on April 10, 2021
Overall4food4service5ambience4

Bertucci's is always different, consistency is not their watch word.....Two meals plus ice tea came to $48 plus tax, tip etc.....We had good food, not great but you don't come here for great..We had a $10 coupon so the total came to over $20 with tip..We go there because it's close, and the staff is friendly...$3.70 for each ice teas is robbery without a weapon..So basically, it's easy, food pleasant enough but value, not so much.

CT
vipCheriTheFoodCritic
New England
29 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Bertuccis has the best value entree. My favorite is the chicken piccata and my second favorite is their raviolis and I love their pizzas of course!

L
vipLuv2eat
New England
12 reviews
Dined on November 5, 2020
Overall2food1service5ambience2

Food was terrible.
The fettuccini was all stuck together.
The salad had seen better days.
The rolls were good.
Definitely not like the old days of going there.
Quality has definitely taken a hit.

Bertucci's - Norwood
Responded on November 9, 2020

We apologize your meal was not up to par and would like to make it up to you.

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e
eileeng
New England
1 review
Dined on October 10, 2020
Overall2food1service3ambience2

Even with the reservation no one seated us for about 10 minutes. So many employees staring at us from the kitchen but not one assisted us. Finally the kid behind the register told us a manager would seat us after I questioned why w so many employees working no one would recognize our party of 6.
Waiter was decent. Food was cold. If it weren’t for my kids, I would never go back.

Bertucci's - Norwood
Responded on October 15, 2020

Our service should have been much better than what you received. We'd like to have our senior management team get in touch with you.

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DO
vipDOVIDAL
New England
63 reviews
Dined on October 3, 2020
Overall1food2service1ambience1

How this place has fallen...We ate outdoors...Asked for menu said we had to use phone to see..Not possible for us so they gave us a menu which they later said was not for lunch on weekends...Tried to get them to check us in thru our FB but they said they didn't know how..Food was mediocre at best...wow has this place fallen apart.

Bertucci's - Norwood
Responded on October 8, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
Western NC
6 reviews
Dined on July 17, 2020
Overall3food3service2ambience2

My first COVID-19 restaurant-restriction experience. The food was good, but a little overpriced. The wait staff only had two servers and the restaurant was at near capacity with restrictions. All employees wore masks. Restaurant could’ve been cleaner.

DR
DavidR
New England
1 review
Dined on June 25, 2020
Overall3food5service2ambience3

One dinner order was misplaced on route to the kitchen, causing a 20 minute delay in delivery. No compensation for our patience was offered.

DO
DougO
New England
4 reviews
Dined on January 31, 2020
Overall1food1service3ambience3

Waitress came over to take our drink order. How much was fine brought us bread and to dirty plates? Mention the plates to our waitress and told the store manager. Store manager was very apologetic. And said that he would Compass our appetizer. Which was fine. However, the plates they brought us for a appetizer. We're dirty as well. Dirty, as I said, you could see residual oil and they blamed it on the dishwasher. Pizza was undercooked. Didn't want to send it back because it just turned out to be a poor. Dining experience. Hi de Bertucci's all the time. However, this was the worst experience I've ever had. .

Bertucci's - Norwood
Responded on February 6, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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NG
vipNewGarden
New England
90 reviews
Dined on January 23, 2020
Overall1food3service1ambience3

Server was stand offish, couldn’t get the order correct, tried three times to get a mixed drink, very disappointed.

Bertucci's - Norwood
Responded on January 27, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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JB
vipJoeB
New England
144 reviews
Dined on December 27, 2019
Overall4food4service4ambience4

Bertuccis is an old stand by for us when we want a casual Italian meal. the food is always good, the prices reasonable, service is good. Our wait person, Marilyn, was very accomodating.

Bertucci's - Norwood
Responded on December 31, 2019

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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OT
vipOpenTable Diner
New England
5 reviews
Dined on November 27, 2019
Overall5food5service5ambience4

Always a good meal

Bertucci's - Norwood
Responded on November 30, 2019

We appreciate your loyalty!

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r
ronster
New England
18 reviews
Dined on October 26, 2019
Overall2food2service2ambience2

Out of four people, two said their meal was okay. Mine came cold. Took forever to get boxes for two people to bring left overs home.

Bertucci's - Norwood
Responded on October 29, 2019

"We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us. "

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E
Edgarp
New England
11 reviews
Dined on October 2, 2019
Overall4food4service4ambience4

Overall reasonable quality with moderate prices. A good choice overall.

Bertucci's - Norwood
Responded on February 7, 2020

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
vipOpenTable Diner
New England
78 reviews
Dined on September 7, 2019
Overall5food5service5ambience4

We went here for my birthday dinner. Everything was wonderful and the waiter was especially kind to my 92 yo grandmother. Best Bertuccis to in the area with committed staff and quality food standards. Thank you Norwood Bertuccis!

Bertucci's - Norwood
Responded on September 12, 2019

Thank you for choosing Bertucci's to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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n
napp
New England
11 reviews
Dined on August 31, 2019
Overall2food4service1ambience2

Store is very tired and the emp;oyees just dont have any energy. they are going through the motions and not being good at it at all.

Bertucci's - Norwood
Responded on September 3, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

Report
DO
vipDOVIDAL
New England
63 reviews
Dined on July 6, 2019
Overall4food4service5ambience4

Food was good.. trying to get used to changes...No more angel hair pasta or whole wheat pasta..Got back and found an offer for $20 off posted about 15 minutes after we left the house but the value was there.

Bertucci's - Norwood
Responded on July 9, 2019

Thank you for taking the time to share your feedback. We look forward to serving you again soon!

Report
OT
vipOpenTable Diner
New England
26 reviews
Dined on June 29, 2019
Overall4food4service4ambience4

Good food!

Bertucci's - Norwood
Responded on July 16, 2019

Thank you! We look forward to welcoming you back to Bertucci's soon!

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OT
OpenTable Diner
New England
1 review
Dined on June 16, 2019
Overall3food4service2ambience3

Dinner took about half and hour to arrive.

JB
vipJoeB
New England
144 reviews
Dined on May 25, 2019
Overall4food4service4ambience4

Always a good Italian meal at a fair price, we go to Bertuccis a lot

JF
JudithF
Las Vegas
3 reviews
Dined on May 25, 2019
Overall5food5service5ambience5

We always have delicious meals at Bertucci's. We love their pasta and chicken parm!!! Never a problem with our meals.

CM
CherylM
New England
1 review
Dined on May 17, 2019
Overall4food4service4ambience3

Pizza was great

KK
vipKarenKg2
New England
32 reviews
Dined on May 10, 2019
Overall5food4service4ambience4

Good food wish they had more fish options. They have mussels as an appetizer ask to swap out pasta for bread:}

Also this they would reopen the Randolph Ma restaurant nearest one to my house is 10 miles away.

DO
vipDOVIDAL
New England
63 reviews
Dined on May 4, 2019
Overall3food5service3ambience4

I would recommend this location as long as you aware that they no longer serve a free salad and no longer have a lunch menu Sat. or Sunday...All of which will reduce our number of visits. I would be surprised if their corporate survives these drastic changes. They are just one of the many now.

DO
vipDOVIDAL
New England
63 reviews
Dined on April 18, 2019
Overall3food2service5ambience4

A favorite spot of ours we thought we'd try their pizza....Mistake, sauce was good, crust done the way we like it but the cheese was devoid of taste, flat, insipid. We'll we tried now back to some of the old favorites.

DR
vipDRJRM
Charleston
44 reviews
Dined on April 1, 2019
Overall5food5service5ambience5

Our server was awesome! It was her second week at the job, but she was great!

MM
vipMichaelM
New England
7 reviews
Dined on March 29, 2019
Overall5food4service5ambience5

The service is always friendly and thoughtful with good warm food

DO
vipDOVIDAL
New England
63 reviews
Dined on March 16, 2019
Overall4food4service5ambience4

Had the cod, definitely not up to par...Told waitress to mention it after we left, not looking for anything...The food manager came over anyway and apologized, seemed to agree, he had the night before and gave us a small gift card which was appreciated..We'll be back, it's a favorite eatry of ours.

JB
vipJoeB
New England
144 reviews
Dined on March 9, 2019
Overall4food4service5ambience4

Overall, we like Bertuccis, and eat there often. This time, we had an issue with our reservations. When we arrived, we had to wait 20 minutes, and the Hostess even called parties of 2 that arrived after us. We did, however, not let that go, and insisted that we were there before others called after us. The Hostess didn't say much, but seated us anyway. We've been treated better in the past.

KR
KenR
1 review
Dined on March 7, 2019
Overall5food5service5ambience5

The hostess had our reservation and sat us immediately. Our waitress was prompt, cheery and helpful.
The food arrived quickly and hot. Of course there was also those great rolls and dipping oil!

RG
vipRonaldG
New England
4 reviews
Dined on February 15, 2019
Overall3food3service4ambience3

Food is fine. Bertuccis has raised their prices considerably over past year and without coupons is quite expensive for a casual dining restaurant.

KK
KellyK
New England
2 reviews
Dined on February 14, 2019
Overall4food4service3ambience3

Waited quite a while for our food. Food was great! On the floor next to our table was a good amount of food that had been spilled by a previous patron. ( saw it as we were leaving) Also bathroom smelled unclean and had a flickering light going on and off.

DO
vipDOVIDAL
New England
63 reviews
Dined on February 9, 2019
Overall3food3service5ambience4

This location is a go to spot for us...Usually the food was consistant today it was for my wife not so much for me..She had the mussel appetizer as her main course and loved it..I had the Chicken Rossini, supposed to be in white wine and garlic, but it was in a tasteless butter sauce..They have served better but we will go back..waitress was great..

GM
GenineM
New England
2 reviews
Dined on February 1, 2019
Overall5food5service5ambience5

Service was great our waitress was very friendly and we didn't have to wait for anything. Was a great time out.

A
vipAngelak
New England
26 reviews
Dined on January 29, 2019
Overall4food4service5ambience4

Our server Meghan was awesome.

OT
OpenTable Diner
New England
2 reviews
Dined on January 12, 2019
Overall5food5service5ambience5

My sons 10th birthday

MA
MARGEM
New England
5 reviews
Dined on January 11, 2019
Overall5food5service5ambience4

Food is always delicious. Staff is friendly and courteous.

FAQs

Bertucci's - Norwood does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Norwood also offers takeout which you can order by calling the restaurant at (781) 762-4155.

Bertucci's - Norwood is rated 4.1 stars by 52 OpenTable diners.

Bertucci's - Norwood does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.