Bertucci's - Newton

Le recensioni di Bertucci's - Newton delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. A

   Allison VIP

   New York1 recensione

   1.0

   Visitato il giorno 28 settembre 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 3

   We had booked a large group reservation over a week in advance and called to confirm 2 days before. When we arrived the waitstaff and managers started arguing with each other, in front of us, because they were not prepared for our table of 14. Managers were yelling at the wait staff. The managers would not speak to us and sent waitstaff over to deliver the messages that they were “slammed” with tables but would seat us as soon as possible. Waitstaff openly said to us “we were not told about your reservation.” We did get seated and managers still avoided us and left staff to handle the large group. Waitstaff was so friendly and nice, but not equipped for the large table. Entrees were coming at one end of the table while drink orders not taken yet at the other end. Food came late, missing dish came late and was ice cold. Two shrimp pasta dishes were brought and the waitress said, “these dishes have fish, I don’t know what they are I hate fish, do you know who ordered this?” No manager check in on the large table or if things were going well. Overall felt like they didn’t care and wanted us gone. This used to be my favorite restaurant when visiting Boston as a child. Will never ever go back.
   

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2. P

   Patricia VIP

   Greater Boston4 recensioni

   5.0

   Visitato il giorno 1 luglio 2024

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 3

   I ordered the Margarita Pizza and it was delicious!
   

   Bertucci's - NewtonRisposta inviata il giorno 11 luglio 2024

   Patricia, thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our Margarita Pizza. Our team takes pride in preparing each dish with care, ensuring every bite is delicious. We look forward to welcoming you back soon for another delightful dining experience!
   

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3. JR

   JulieR

   Greater Boston10 recensioni

   2.0

   Visitato il giorno 21 giugno 2024

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 1

   We asked to be seated where it would be less noisy and were seated in the most noisy spot. Waiter seemed overwhelmed and disappeared for long periods of time.
   

   Bertucci's - NewtonRisposta inviata il giorno 11 luglio 2024

   Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your recent visit. It's important to us that every guest feels comfortable and well-attended to. We regret that we fell short of your expectations regarding seating and service. Your comments will be shared with our team to ensure we improve in these areas. We hope you'll give us another opportunity to provide you with a better dining experience in the future.
   

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4. OT

   Utente OpenTable

   Greater Boston1 recensione

   5.0

   Visitato il giorno 19 maggio 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The noise and atmosphere were different in different parts of the restaurant. Our seating was PERFECT for our party. The manager or host did a great job.
   

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5. OT

   Utente OpenTable

   Greater Boston1 recensione

   5.0

   Visitato il giorno 12 maggio 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   This was a great experience! Service was great and food was amazing
   

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6. C

   Claire

   Memphis6 recensioni

   5.0

   Visitato il giorno 9 maggio 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had such a great experience. First of all, we were celebrating my daughter getting her doctorate degree at Northeastern U. She came to the restaurant in her doctoral regalia-cap and gown. When we walked in, the staff all started clapping, and it resulted in the entire restaurant clapping for her and congratulating her. We had a 2 year old with us, and they blessedly sat us in the back are of the restaurant where there was room for the child to roam a little bit without disturbing us or the other patrons. The food was delicious, the service was top-notch, and the atmosphere was so wonderful and celebratory. I wish I could remember our server's name. We would highly recommend this location and plan to go again next time I'm visiting my daughter and her family.
   

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7. BF

   BostonFoodie VIP

   Greater Boston34 recensioni

   3.0

   Visitato il giorno 30 aprile 2024

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 2

   Server was slow and confused. We kept having to remind her that we were waiting on cutlery or where was our ordered drink. Bread rolls were great -great memories (we would go often to the Bertucci in Needham). Pizza was also solid as were both pasta dishes.
   

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8. CS

   ChristopherS

   Greater Boston8 recensioni

   4.0

   Visitato il giorno 23 dicembre 2023

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   We had a fairly large group of 8 people and service was good with everything coming out together and cooked right. Enjoyed pizza, ravioli, alfredo, and mac&cheese. We’ll go again.
   

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9. J

   Jonathan VIP

   Greater Boston84 recensioni

   5.0

   Visitato il giorno 26 febbraio 2023

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   This is just a great neighborhood gathering place with good food at a very reasonable price. Good atmosphere
   

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10. b

    bosra VIP

    Greater Boston39 recensioni

    4.0

    Visitato il giorno 20 febbraio 2023

    1. Complessivo 4
    2. Cibo 4
    3. Servizio 4
    4. Atmosfera 4

    Newly renovated, nice job Bertucci, Still excellent food and you got to love those dinner rolls. We will be back!
    

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