Bertucci's - Newton
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Food was mediocre and disappointing but we were able to get a large table which was great. Very noisy.
We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.
Just an all around good neighborhood place to have dinner. Nice clean place, good menu and prices. Relaxing
Thank you, Jonathan! We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!
Food was okay, but service was not good. The bartender was our waiter and was not very personable. didn't introduce himself when first coming to the table. didn't check in after we received our food and took way too long to bring us our check, after we had requested that he do so.
Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!
I booked this for a Business Meeting/Luncheon. THEY WERE AWESOME. The Bartender that served us, was INCREDIBLE. I would come back just for her service and hospitality. The great food was a plus. That bartender makes the best Maker's Mark Manhattan on the planet. WOW.
I usually am pleased with the food, but there was a mix up in my order and while waiting for the salad to come back, my salmon got cold. Not very accommodating with substitutions.
This is such a wonderful place!! Warm and welcoming with great food. I had children with me and they loved watching the pizza go into and out of the oven. Such a great night!
One of our dishes was poorly prepared. However management did remove it from the bill which was appreciated
great tuscan roasted vegetables and pasta dishes. waiter was great. It's a little noisy and nobody at the host station when we arrived but food was very tasty and a good value
Food quality was below what we were used to at this Location.
My wife got sick that evening. Chicken Picata was not what it used to be.
As usual, tasty and reasonably priced pizza and food in general, and a good place for kids and adults alike. I like the new bar area -- looks like a good place to grab a quite bite and a drink, and/or perhaps watch a sporting event.
3 children. Quick service. Consistently good food
Very disappointed for the prices they charge now host barely spoke English they had the bartender trying to work the whole room asked for a table with a high chair they put us at a height top table told them again that we needed a high s chair and they said no problem food was all cold and took 4 ever to come out
Slow service and bland food
Great neighborhood place to go......good food at very reasonable prices. Nice atmosphere
The night that we went, there was a birthday party for 10 year olds in the dining room. Even though we were not that close to the party, the noise was deafening. The manager did absolutely nothing about it - although everyone around the party tables looked miserable. I finally had to go over and tell the parents that they needed to lower the noise level, which should NOT be the task of a patron. The parents just gave me dirty looks and the noise continued. Not sure I will ever return.
By the way, I'm a mother so I know about kid noise and did not go to Bertucci's for quiet.
Made a reservation for a birthday dinner. Added the fact that is was a birthday dinner on the reservation. Waiter dropped off check and never even asked of we wanted dessert!