Bertucci's - Mount Laurel

3.9
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51 Reviews
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$30 and under
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Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Mount Laurel NJ, next to Home Depot.

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What 51 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
4.2
service
3.5
ambience
3.8
value
Noise · Moderate
77% of people would recommend it to a friend
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OpenTable Diner
Philadelphia
1 review
Dined on February 29, 2020
Overall4food2service5ambience5

Salmon was burnt. 😡 Service was good.

Bertucci's - Mount Laurel
Responded on March 5, 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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M
Michelle
Atlantic City
2 reviews
Dined on January 18, 2020
Overall1food4service2ambience1

Unfortunately, we actually like the food and the menu at Bertucci’s. But the last several times we have gone we feel as though the management is really lacking. This time when we went, the fire alarm went off. I realize these things happen, and I understand that you may have no control over it. But, nobody came out and made an announcement that it was OK, nobody apologized, it was going off for a very long time. My daughter and I went outside my husband and her boy friend stayed inside… I don’t exactly know at what point they were told everybody has to go outside until the fire department comes. Against my better judgment we waited until it was cleared and went back in, many did not. When we got back in there was still no apology, no can we get you a dessert, offer you 10% off next time, nothing and it still took forever for our food. It’s a shame we used to like the atmosphere and do you like the food but probably will not be back

OT
OpenTable Diner
Philadelphia
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Perfect place for our Christmas Eve dinner! Everyone and everything was great!

Bertucci's - Mount Laurel
Responded on December 27, 2019

We are so glad your family enjoyed their visit! We appreciate you sharing such complimentary feedback about. Join us again soon!

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OT
OpenTable Diner
Atlantic City
2 reviews
Dined on December 21, 2019
Overall3food4service4ambience3

Bertucci’s is usually a nice place to go for dinner but Saturday night was different. They seemed to be off just a little! Service was slow and we actually saw one table get seated twice where the people left because no one came to take their order. That should never happen. Our server was very good and responsive, however! The food was good!

Bertucci's - Mount Laurel
Responded on December 27, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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A
Albert
Phoenix
27 reviews
Dined on November 23, 2019
Overall5food5service5ambience3

Nice informal chain restaurant. This Bertucci’s had great service. The food was tasty and hot upon arrival.

d
dm416
Philadelphia
17 reviews
Dined on November 16, 2019
Overall3food4service2ambience4

I’m pretty sure there was zero alcohol in my drink, which was annoying. Food was good. Service was extremely slow. Could never find the waitress when we needed her. Ordered one cannoli for dessert. Waited over 15 minutes then went searching for the waitress to cancel the order. I’m pretty sure someone walked to Shoprite, which was right next door, to get it. She ended up packing it for us and not charging, but will not return.

Bertucci's - Mount Laurel
Responded on November 19, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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SP
Samj2wolfPhiladelphia
Philadelphia
1 review
Dined on August 31, 2019
Overall5food5service5ambience5

The service was exceptional. My whole family was very happy with the service we received even though we had kids dining with us, we did not get the feel as though we were a bother in anyway to our waitress (Jacqueline). A family oriented restaurant, indeed!

Bertucci's - Mount Laurel
Responded on September 3, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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SW
SusanW
Philadelphia
1 review
Dined on August 31, 2019
Overall3food3service4ambience4

We used to go to the Marlton location but their food and service has gone down hill. Very happy here and food was much better than Marlton. Will be back!

Bertucci's - Mount Laurel
Responded on September 3, 2019

Susan, we appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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BM
BillM
1 review
Dined on August 5, 2019
Overall4food5service5ambience2

We visit the Mt. Laurel location often and have been doing so for many years. The new Early Bird (3-5 pm) entrees are a fantastic value at $9.99. A staffer was outside holding the door open when we arrived. She said "I saw you coming when you parked in front of the door and

figured that you were the 3:30 reservation".
The sourdough rolls coming before the entry are always welcome and act as an appetizer for me.

The salad is always nicely cold and the dish itself is still chilled upon arrival. A little bit more of additional veggies would be appreciated. The coffee was absolutely excellent. Meatballs also were great as always. The gravy
was a little different this visit (very, very light).

Service was friendly and unobstrusus.

We'll visit again in about 2 weeks, as usual.

Bertucci's - Mount Laurel
Responded on August 8, 2019

Bill, thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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KM
KimberlyM
New York Area
1 review
Dined on August 3, 2019
Overall5food5service5ambience5

Bread is the best. Sign up and get their coupons

Bertucci's - Mount Laurel
Responded on August 5, 2019

Thank you, Kimberly! We hope to see you at your nearest Bertucci's soon!

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T
vipTraveled
Chicago
15 reviews
Dined on July 16, 2019
Overall2food2service3ambience2

S we were at at a table that was sticky. Our appetizer was in a hot dish, but the food in it was cold. Our entrees were just average. Not worth the cost.

Bertucci's - Mount Laurel
Responded on July 19, 2019

We regret to hear that your meal was not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you.

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JH
JohnH
Philadelphia
2 reviews
Dined on July 6, 2019
Overall3food3service4ambience2

Bertucci's is a good stand-by restaurant destination for my large family. The value is very goo, although the decor and furnishings are getting very long in the tooth, i.e., hasn't changed in 20 years! The tables are sticky and feel unclean to the touch . The only thing fresh is the food and the brick oven pizza is great.

Bertucci's - Mount Laurel
Responded on July 16, 2019

Thanks for reaching out to address your thoughts and concerns. We have contacted the management team to make them aware of the service you've experienced from this location, as there is always room for improvement!

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OT
OpenTable Diner
1 review
Dined on July 6, 2019
Overall4food4service4ambience4

A great road stop I will stop next time food and service were

BJ
vipBJM4
Philadelphia
10 reviews
Dined on June 18, 2019
Overall3food4service5ambience3

Food was very good. We were very satisfied with our entire meal.

ML
vipMichelleL
Philadelphia
26 reviews
Dined on June 1, 2019
Overall3food4service4ambience2

Everything was great with the exception of the cleanliness of the restaurant. The table that we were seated at was extremely sticky. My arms were sticking to the table & so were the arms of the 5 people that were seated at the table with me as well. There were dirty napkins on the floor. The restaurant just seemed unkempt on this particular day.

SR
ShellieR
Milwaukee
2 reviews
Dined on May 24, 2019
Overall4food4service5ambience2

We were here pre wedding night while the wedding party was rehearsing. It was casual enough for the cousins to talk and laugh over the meal. The food was abundant. The salads were large and fresh. The pizza was unique and tasty. Happy we found this place since we were all from out of town

FL
FLip
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

The food was phenomenal and the service was excellent!

KA
KathyA
1 review
Dined on May 3, 2019
Overall5food4service5ambience4

This is our families favorite place to go to when we have large groups!

Bertucci's - Mount Laurel
Responded on November 14, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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p
paul
New York Area
1 review
Dined on April 28, 2019
Overall3food3service4ambience3

Ordered Pizza with onions and had to send it back because there really wasn't and on the pizza.
Waitress was very responsive to our needs. Disappointed salad is not included with the lunch meal any longer.
Made note in our reservation that my father-in-law was 99 years old on that day and no one acknowledged that.

k
vipkayjo
Philadelphia
35 reviews
Dined on April 27, 2019
Overall2food3service2ambience2

Definitely will not return. Service was poor. The server did not know the menu and could not answer our questions without checking with someone else. The pizza we ordered had a strange taste which my daughter did not like. Prices have increased and the portion sizes are smaller.

BS
BobS
Philadelphia
1 review
Dined on April 27, 2019
Overall5food4service5ambience4

Made reservations via smart phone. Wait time after arrival 10 minutes. Service was excellent.
Appetizer Tuscan wings were outstanding. Food was very good. Antonio our server was excellwnt.
Very good place to take your family.

SE
vipSEGSR
Atlantic City
30 reviews
Dined on April 23, 2019
Overall4food5service4ambience4

Always enjoyed Bertuccis... but I think they are starting to over price themselves... paid almost $40 with tip $ tax...for a large speciality pizza and 3 drinks.. it was a pizza special that you take 1 large cheese pizza home... so it wasn’t really terrible but without the additional pizza it would have been...

BH
BetsyH
1 review
Dined on April 21, 2019
Overall4food4service5ambience4

Nice time here with three adults and two children. Nice selection of entrees, desserts, and beverages. Service was excellent.

K
Kristine
1 review
Dined on April 20, 2019
Overall4food4service4ambience4

Our waitress Shay was wonderful. Pleasant, warm and very attentive. She made our dinner guests feel welcome. And of course the Bertucci's rolls ... can't say enough good things about them. Many thanks for a wonderful evening.

ND
NancyD
Philadelphia
2 reviews
Dined on March 31, 2019
Overall5food5service5ambience5

I reserved the private room for my daughter's Confirmation party. Food was delicious. Ashley did a wonderful job taking care of us. Before all the guests arrived, there was already rolls and bowls of salads on all the tables.

n
vipnottohappy
Philadelphia
9 reviews
Dined on March 30, 2019
Overall2food2service3ambience3

I like this place for lunch....Dinner is overpriced food was bland

OT
OpenTable Diner
1 review
Dined on March 16, 2019
Overall5food5service4ambience5

Always a great meal at Bertucci’s. I’ve never been disappointed.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on March 15, 2019
Overall5food5service5ambience3

The food was okay. I was comparing it to the last time I had bertuccis brick oven pizza over a decade ago and it doesn’t taste as good and the ambience has completely changed. It was very noisy tonight, loud like a cafeteria.

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on March 9, 2019
Overall1food1service2ambience1

I had the chicken domani; the pasta was over cooked and had no flavor. My husband ordered off the gluten free menu and his dish was fair. Our other guests had shrimp scampi dish (the shrimp was uncooked). They did take this item off the bill. Needless to say we won’t be returning.

CL
CandieLu
Philadelphia
6 reviews
Dined on March 6, 2019
Overall4food3service4ambience5

My fettuccine Alfredo was bland - all I could really taste was the egg noodles and I ended up adding salt to make it somewhat enjoyable. The chicken with it wasn't great and didn't come with much, anyway. My kids each ordered pizza and said they were good. The crust on them was very thin. My daughter also ordered a "side" of spaghetti, which ended up being the same size as my alfredo meal. She said it was good. Overall I wasn't impressed, because the competing big chain restaurant has far superior alfredo pasta dishes that include salad and I had to order a side salad extra here. However, I think the pizza off the kids' menu at Bertucci's is probably better according to my children. They still prefer the competitor, though. Our waiter was very friendly, but maybe not prepared for the crowd the night we went, because we waited a long time just to order drinks and he only checked in with us when I caught his eye due to being very busy.

d
denise
1 review
Dined on March 6, 2019
Overall3food3service2ambience4

The restaurant was not very busy however the kitchen/waitress (?) did not get our order correct. After the food was served we were asked once if all was good, then the waitress could not be found. Had to track her down for the bill and she never came back for payment. Went to give the check to the hostess and no one was there. Went back to the table still no waitress. Left the payment on the table and walked out. On the way out the waitress showed up and yelled thank you across the room.

CC
vipChristineC
Philadelphia
5 reviews
Dined on March 2, 2019
Overall5food5service5ambience5

Out waitress Brie was the nicest waitress!!!

OT
OpenTable Diner
Philadelphia
1 review
Dined on February 27, 2019
Overall4food4service5ambience3

Dine and donate night that we enjoyed with our family members

R
Realbosslady
Philadelphia
2 reviews