Bertucci's - Mansfield Crossing

4.1
102 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Mansfield MA, near Chico's in the Mansfield Crossing Mall.
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What 102 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.4
service
4.0
ambience
4.0
value
Noise · Moderate
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m
mattl
New England
31 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

Great service but a bit slow to bring us our food
Still they never disappoint

k
keng
New England
8 reviews
Dined on September 5, 2021
Overall5food5service5ambience5

Consistently great food; the chicken wings and meatball appetizers were cooked to perfection, the bowl of spaghetti and meatballs was so large it could have been three meals and the pizza was great - perfectly cooked with just enough sauce. The server checked in on us regularly and kept the drinks coming. Overall a great dinner out.

Bertucci's - Mansfield Crossing
Responded on September 7, 2021

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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k
vipkarenmw8
Las Vegas
3 reviews
Dined on September 4, 2021
Overall3food3service5ambience4

Surprise that your small salad that comes with the meal increased from 299 to 499, that’s a big leap. Chicken broccoli and ziti it’s always a gamble. Sometimes it’s delicious and sometimes it taste like they just put cream over it with no seasoning bland taste last night.

Bertucci's - Mansfield Crossing
Responded on September 7, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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DA
DAMIAN
New England
29 reviews
Dined on August 13, 2021
Overall4food4service4ambience3

All three of us had our own pizzas. They were excellent. The margarita pizza was very good. The server was very good, anticipated what we might like and proactively delivered. we were in and out in an hour.

P
Patty
New England
3 reviews
Dined on August 11, 2021
Overall5food5service5ambience5

Excellent food, friendly service. Would definitely recommend.

Bertucci's - Mansfield Crossing
Responded on August 13, 2021

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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SC
SharonC
New England
1 review
Dined on August 4, 2021
Overall1food1service1ambience2

It may be just the Mansfield location, but, Burtucci's has gone way down hill. My meal was dry and overcooked (meat lasagna), and the cocktail I ordered was horrible (lemon drop martini). I didn't know you could mess up a lemon drop martini. When I asked the waitress to take it back and replace it with an altogether different drink, she looked puzzled, and clearly displeased. I almost thought she was going to argue with me. Grudgingly she brought me a red sangria, which would have been fine, except for the fact that I asked for a white sangria. I didn't dare change it. Glad I'm outta there and won't be going back.

Bertucci's - Mansfield Crossing
Responded on August 13, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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GD
vipGailD
New England
5 reviews
Dined on July 30, 2021
Overall5food5service5ambience5

Derik is number one!

Bertucci's - Mansfield Crossing
Responded on August 13, 2021

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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SR
vipSkipR
New England
6 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Great place great people great food ....always our go to

Bertucci's - Mansfield Crossing
Responded on June 22, 2021

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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X
vipdogsX2
New England
66 reviews
Dined on May 31, 2021
Overall4food4service4ambience3

would have enjoyed bertucci's more, if the regular menu was available.
also, getting a little too pricy for frozen and pre-prepared foods.

Bertucci's - Mansfield Crossing
Responded on June 2, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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X
vipdogsX2
New England
66 reviews
Dined on May 13, 2021
Overall5food4service5ambience4

had lunch and drinks w/devon. great bartender/server/guy!

OT
vipOpenTable Diner
New England
54 reviews
Dined on April 16, 2021
Overall5food5service5ambience5

This restaurant is great for groups and families. I have been dining at the Bertucci's chain for years and must admit that some locations are better than others. This particular location is closest to where I currently live and is a great place to go with my husband and toddler. Noise level is moderate and usually many other families dining as well. I have been happy with my food and service.

Bertucci's - Mansfield Crossing
Responded on April 22, 2021

Thank you. We're glad to hear how much you enjoy dining with us at Bertucci's. We hope to serve you again soon.

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C
vipChemist
New England
31 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

My request for outdoor dining was honored. As usual with Bertucci's the service was excellent. Recommend the Rigatoni Abruzzi, can't go wrong!

Bertucci's - Mansfield Crossing
Responded on April 14, 2021

We're so glad to hear it. We enjoy serving you and look forward to welcoming you back.

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TK
TanyaK
New England
1 review
Dined on March 20, 2021
Overall3food1service3ambience1

The fast sit time was the only good thing about our dinner.
If all you want is pizza and wine Bertucci's might be your place.
The menu at my local Pizza joint is bigger than Bertucci's right now!
My daughter and I were seated in a booth which had a light above it that could light up the football field! As we sat we noticed other patrons reaching up and unscrewing their light bulbs! We asked our waiter and he laughed and unscrewed ours, so this is obviously an issue, why not fix it?
My daughter got grilled chicken and roasted potatoes, she enjoyed the chicken but the potatoes not so much.
I tried the chicken marsala which was served with grilled chicken and broccoli and roasted potatoes. I could swear it was a microwaved Lean Cuisine. It was so gross!
I honestly feel bad for our waiter, you could tell he was not enthused to serve such "basic" food.
We tipped well but will not be back again.. unless we just want pizza and wine! ;-)

Bertucci's - Mansfield Crossing
Responded on March 26, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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SR
vipSkipR
New England
6 reviews
Dined on March 7, 2021
Overall5food5service5ambience5

Great food, great prices, fast service.... always a pleasure

Bertucci's - Mansfield Crossing
Responded on March 11, 2021

We look forward to serving you again and providing you with an unforgettable Bertucci's experience!

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CL
vipCarenL
New England
27 reviews
Dined on March 6, 2021
Overall1food1service1ambience1

What a disappointment! Made a 5:15 PM reservation and arrived on time. Stood in the lobby and waited to be seated for over 15 minutes. No one greeted us nor did anyone acknowledge us. The bartender was busy on her phone and we asked if anybody was working at the host station. She said someone should be but did not bother to check for us . We then waited a bit more and proceeded to leave.. On the way out we saw a staff person bringing pizza to someone’s car. We told her we had a reservation and no one was in the lobby to seat us. She said sorry, that’s my managers job and he is in his office on the phone. And that was that, we left!

Bertucci's - Mansfield Crossing
Responded on March 8, 2021

We apologize and Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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GD
vipGailD
New England
5 reviews
Dined on March 5, 2021
Overall5food5service5ambience5

Love the waiter Derik.

Bertucci's - Mansfield Crossing
Responded on March 7, 2021

We are so glad you enjoyed your visit! We appreciate you sharing such complimentary feedback about Derik. Join us again soon!- Yolanda

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OT
OpenTable Diner
New England
1 review
Dined on February 27, 2021
Overall5food5service4ambience5

It was good, but it did feel slightly rushed even though there were not many people in the restaurant.

Bertucci's - Mansfield Crossing
Responded on March 3, 2021

We appreciate you sharing your experience with us. We hope you visit us again soon!

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GD
vipGailD
New England
5 reviews
Dined on February 26, 2021
Overall5food5service5ambience5

Derek is the best!

Bertucci's - Mansfield Crossing
Responded on March 3, 2021

Hi, Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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B
vipBelgium
New England
105 reviews
Dined on February 19, 2021
Overall4food4service5ambience4

We enjoyed our dinner at Bertucci's in Mansfield. Simple & straight forward (honest) food and drinks, fully meeting our expectations. Our waitress provided professional & excellent service.

GD
vipGailD
New England
5 reviews
Dined on January 29, 2021
Overall5food5service5ambience5

Our waiter Derrick is the best!

OT
OpenTable Diner
New England
1 review
Dined on October 17, 2020
Overall1food5service1ambience4

Made reservation thru Open Table for 7:30pm. Arrived on time and was told to wait a few minutes. Then was told that others were ahead of us and it would be a little longer. Then noticed host was seating other patrons who were coming in without reservations. After making host aware we shouldn’t have to wait.. because we called in our reservation before 7pm..he informed us that it’s their policy.. that if parties just show up off the street..and they arrive before parties that have made reservations... they seat them first..regardless of the reservation list. We waited 30 min. as others without reservations were being seated before us. We didn’t leave because at that point it would have been difficult to find a reservation open elsewhere. We were also accidentally charged for food that wasn’t ours..they ended up taking it off our final bill. At no point did the host or manager apologize for the inconvenience of us waiting with a reservation. We will not be returning here again and we advise everyone not to make reservations and expect to be seated on time. I don’t think they understand how Open Table and reservations work at this restaurant. They shouldn’t be allowed to make online reservations any longer in our opinion.

Bertucci's - Mansfield Crossing
Responded on October 23, 2020

We are sorry to hear you had such an unsatisfactory experience and want to get in touch.

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k
vipkatcharp
New England
23 reviews
Dined on September 27, 2020
Overall5food5service5ambience4

Our favorite Sunday night pizza place.

Bertucci's - Mansfield Crossing
Responded on October 1, 2020

Thank you for your continued loyalty and patronage! We appreciate you dining with us and look forward to seeing you again soon.

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OT
OpenTable Diner
New England
2 reviews
Dined on September 7, 2020
Overall5food5service5ambience5

We were lucky enough to have Kayla who has helped me in the past! We sat outside and it was lovely out! It was very busy, but as busy as they were all Covid rules were followed beautifully! I’ve been helped by Kayla before, but the people we were with noticed how efficient and lovely she was!

Bertucci's - Mansfield Crossing
Responded on September 10, 2020

We appreciate you sharing such wonderful feedback about Kayla! We look forward to serving you again soon!

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OT
OpenTable Diner
New England
1 review
Dined on August 29, 2020
Overall5food5service5ambience5

Under the circumstances of the pandemic our experience was great

Bertucci's - Mansfield Crossing
Responded on September 1, 2020

Thank you! We hope to see you at your nearest Bertucci's soon!

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C
vipCookiesheets
New England
13 reviews
Dined on August 22, 2020
Overall1food2service1ambience3

I realize and always take into consideration restaurants are trying to do the best they can during this trying time. Having said that...we were given an extremely dirty highchair, no silverware, no plates for rolls, we were given a lunch menu as we were at noon but then brought dinner menus because it was a Saturday, never asked for refills or given salad, or kids desserts. Food was subpar.

Bertucci's - Mansfield Crossing
Responded on September 1, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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m
melfitness
New England
27 reviews
Dined on July 31, 2020
Overall5food5service5ambience4

Food was amazing and the drink was fabulous! Love the individual pizza and salad.

CD
ConnieD
New England
1 review
Dined on July 13, 2020
Overall4food4service4ambience4

I love this Bertucci's location and have given them positive reviews in the past. In the current global health crisis, they seemed to have taken necessary precautions but I question the use, and re-use, of fabric towels to clean the tables and seats. It seems to me that disposable wipes or paper towels would be much more hygienic. Our server was super but I kind of wish she hadn't hovered over me while taking talking about the menu or taking our order. Finally, it would be wonderful if they had gluten-free bread for sandwiches and at least one GF dessert option.

C
johnC
New England
2 reviews
Dined on July 2, 2020
Overall4food4service5ambience3

We were seated quickly, after making reservations on line the chicken piccata was a 9. The deep fried skin peeled off when cutting it. I had better but still delicious. I rather see a full restaurant than half empty. The music was playing was oldies which I loved.

A
Anonymous
Washington DC
7 reviews
Dined on July 2, 2020
Overall5food4service4ambience4

A comfortable local go to. Staff are always welcoming and service is top notch. Sitting at the side terrace is nice in the summer/

OT
OpenTable Diner
1 review
Dined on June 29, 2020
Overall4food4service4ambience3

Food was good. Rolls were perfect

k
vipkatcharp
New England
23 reviews
Dined on June 28, 2020
Overall5food4service5ambience4

Love it here!

n
vipnetta
New England
6 reviews
Dined on June 15, 2020
Overall5food5service5ambience5

We made a reservation and were seated right away. Food came out as ordered. Waitstaff excellent.

LM
LindaM
New England
1 review
Dined on June 13, 2020
Overall4food4service4ambience3

This was the first week that outdoor dining was allowed. The staff did the best that they could to accommodate us. The food was excellent. Short wait for table, everything was thoroughly cleaned

P
Pixie
1 review
Dined on June 8, 2020
Overall5food5service5ambience5

Everything was outstanding. And we were so happy to be able to go out to eat again...even if it was outdoors. Also it was very easy to book a reservation through Open Table

KO
K4Outsiders
New England
11 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Love Bertucci’s. Always a great meal. Rolls are delicious. Never had a bad meal there.

Bertucci's - Mansfield Crossing
Responded on March 11, 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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CA
vipCALNH
New England
71 reviews
Dined on March 7, 2020
Overall3food3service5ambience4

They have changed the recipe for the dish that I usually order. Great place to take young children or families. Waitress was great.

Bertucci's - Mansfield Crossing
Responded on March 11, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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C
vipChemist
New England
31 reviews
Dined on March 3, 2020
Overall5food5service5ambience4

Excellent. Never disappointed with the food or the service,

Bertucci's - Mansfield Crossing
Responded on March 9, 2020

We look forward to serving you again and providing you with an unforgettable Bertucci's experience!

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BT
BrendaT
New England
3 reviews
Dined on February 28, 2020
Overall2food5service1ambience2

we were sat in the bar. The bartender was slow to serve us and seemed to be talking to other servers. we had no utensils and had to ask for various things then hurry up and wait. Awful service.

Bertucci's - Mansfield Crossing
Responded on March 2, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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e
vipelaines
New England
49 reviews
Dined on February 25, 2020
Overall3food5service4ambience3

Food and service staff were great. Our only complaint was that that the staff was unable to use the open table reservation system to log us in.

Bertucci's - Mansfield Crossing
Responded on March 2, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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DP
DavidP
1 review
Dined on February 22, 2020
Overall5food4service5ambience4

4 of us had dinner On a Saturday evening. Each of us liked our food, we had a great waitress, and we were able to have a nice discussion for the several hours that we were there.

Bertucci's - Mansfield Crossing
Responded on February 25, 2020

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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FAQs

Bertucci's - Mansfield Crossing does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Mansfield Crossing also offers takeout which you can order by calling the restaurant at (508) 261-2371.

Bertucci's - Mansfield Crossing is rated 4.1 stars by 102 OpenTable diners.

Bertucci's - Mansfield Crossing does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.