Bertucci's - Manchester

3.7
24 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Manchester NH, next to Macy's in the Mall of NH.
avatar copy

Private Dining

Book your next event with us

View details
What 24 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on all time ratings
3.8
food
4.0
service
3.4
ambience
3.8
value
Noise · Moderate
91% of people would recommend it to a friend
Sort by
Filters
FF
FredF
1 review
Dined on March 19, 2021
Overall1food1service1ambience1

I showed only to be told they did not do reservations bc of covid at this time. My family and I were outraged. When we asked for a manager the girl up front said I am the manager. I have never dealt with such disrespect. I will never come here again. Bertuccis has lost my business.

Bertucci's - Manchester
Responded on March 26, 2021

We're very sorry to hear about your experience and that your reservation was not honored. Please send us your contact information and we'll have senior management reach out directly.

Report
OT
vipOpenTable Diner
New England
3 reviews
Dined on March 13, 2021
Overall1food1service1ambience1

Horrible. Waited 50 mins for a simple ravioli and kids pasta meal. We gave up and left. Other tables were served, ate, and left during this time. Food was leaving the kitchen for take out as well. Offered nothing but small dried up rolls.

NC
vipNoraC
New England
18 reviews
Dined on August 17, 2020
Overall1food1service1ambience1

Open table allowed us to make reservations when they close at 7!!!

FG
FutileGourmet
New England
15 reviews
Dined on June 19, 2020
Overall4food4service5ambience5

The atmosphere was comfortable. The hostess welcomed us. Bethany our server was dutifully attentive to her customers. If we needed something she almost intuitively was right there to meet our needs. The Pucillo Pizza was awesome. And the Calabrese Chicken Wings were very tasty. One suggestion to the Chef? The wings were microwaved and served. That makes for a very moist wing. If you mike the wings and then pop them in an oven for 2-3 minutes flip them and bake them for another minute. They will come out crispy just as if they were deep-fried.

SA
vipSusanA
New York Area
34 reviews
Dined on February 29, 2020
Overall1food1service3ambience3

The food was not good at all. The pasta sauce was watery and lacked flavor.

Bertucci's - Manchester
Responded on March 3, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
OT
OpenTable Diner
1 review
Dined on January 3, 2020
Overall4food4service4ambience4

Server was sweet, service was great

Bertucci's - Manchester
Responded on January 12, 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

Report
GP
GeorgeP
New York Area
4 reviews
Dined on December 24, 2019
Overall1food1service1ambience1

Reservation was confirmed at time of booking and day of event. We arrived at the restaurant for Christmas Eve dinner and the restaurant was closed.

MK
vipMKL525
New England
24 reviews
Dined on December 12, 2019
Overall5food5service5ambience4

Our server Gregg was great!

Bertucci's - Manchester
Responded on December 15, 2019

We look forward to serving you again and providing you with an unforgettable Bertucci's experience!

Report
JJ
vipJeremyJ
Philadelphia
119 reviews
Dined on December 9, 2019
Overall3food4service2ambience2

Hard to find. It’s actually inside the mall. Service was poor, got the order wrong. But what I did get was good.

Bertucci's - Manchester
Responded on December 12, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
RD
vipRobertD
New England
7 reviews
Dined on November 17, 2019
Overall4food4service4ambience4

There is a reason why this location is busy. They are very good at what they do. My only complaint is when I said I have a reservation made on Open Table the host seemed confused. Luckily they still had room for our big group.

Bertucci's - Manchester
Responded on November 23, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
MK
vipMKL525
New England
24 reviews
Dined on October 5, 2019
Overall4food4service5ambience3

Always great pizza at Bertucci's. The highlight of the evening was our server Audrey. Although it was apparently her first night, she took our orders, got our drinks and served up our pizza quickly and efficiently. She was attentive and professional - and such a great personality!

Bertucci's - Manchester
Responded on October 7, 2019

We appreciate you sharing such wonderful feedback about Audrey! We look forward to serving you again soon!

Report
p
vippartyoffour
Miami
13 reviews
Dined on July 10, 2019
Overall3food4service3ambience4

Food was good. Service was very slow. Bathrooms were extremely dirty.

Bertucci's - Manchester
Responded on July 15, 2019

We apologize your experience was not up to our usual standards. We will have our team address this situation to ensure it does not reoccur in the future.

Report
HK
HannahK
1 review
Dined on June 20, 2019
Overall2food1service1ambience1

Not good service and not good food. We waited twenty minutes from when I was sat to when a server came over to greet us and get us drinks and then another twenty minutes after our meal was done before we even saw her to ask for the check.

AG
AndreaG
New England
1 review
Dined on May 4, 2019
Overall4food4service5ambience4

We brought my son here for a birthday celebration, and we all thoroughly enjoyed it. Our server was especially kind and patient as my son has autism. Wonderful evening!

SP
SusanP
1 review
Dined on May 3, 2019
Overall4food3service5ambience4

Kind of loud. There was a large group at the time we were there so... Pizza was ok but not great. A little too well done for my liking. But the staff were very friendly and prompt.

OT
OpenTable Diner
Grand Rapids
12 reviews
Dined on May 2, 2019
Overall4food5service5ambience3

It’s mall food, sort of

P
vipPatty
Chicago
88 reviews
Dined on April 9, 2019
Overall1food1service5ambience1

The hostess couldn’t have been more unwelcoming. Not even an attempt at a smile. She didn’t know how to check me in so that I would get my points. Food was terrible. My meatballs were cold. The rolls were the only highlight. Service was great

TZ
TanyaZ
New England
1 review
Dined on March 16, 2019
Overall5food5service5ambience5

Happily ate a great meal with family feeling confident food allergy management was taken serious. Can’t overstate our appreciation for the care taken by everyone at Bertucci’s!

MK
vipMKL525
New England
24 reviews
Dined on March 3, 2019
Overall4food5service5ambience3

Our server was excellent. Everything was brought hot directly from the brick oven instead of sitting under heat lamps. The pizza we ordered (The Sporkie) is consistently excellent. This particular location is quite noisy given it's mall location, but what can you expect from this kind of family restaurant? We love the pizza, the sandwiches and the salads. And let's not forget the rolls.....ah, those Bertucci's rolls!

LS
LisaS
1 review
Dined on February 23, 2019
Overall5food4service5ambience4

We visited Bertucci's in Manchester, NH for a Baby Shower for my sister. All of the people that I worked with as I tried to plan were extremely helpful and accommodating. :) We reserved the tables in advance via OpenTable and the staff at Bertucci's was very kind in allowed me to drop off a few decorations for the table prior to the event. When we arrived, our table looked lovely! I wish I could remember the name of our server because she was delightful - very attentive and accommodating! She gave us lots of their delicious warm rolls (YUM! One of our favorite things at Bertucci's!) and plenty of salad while we waited for our meals. She really did a great job fulfilling all of our requests and making sure our drinks were full and that we were happy. I'm really thankful also that they made my sister feel special and that we did not feel like we were an inconvenience. Would definitely recommend visiting Bertucci's in Manchester for delicious food and great service. :)

c
chrisd
1 review
Dined on February 9, 2019
Overall5food4service5ambience3

Manager John was great. Our wait was a little longer than it should have been as our reservation was for 6:15pm and didn't get seated until about 6:40pm...he was very helpful in getting us seated a quick as possible and made sure we were happy. John went over and above to ensure our happiness. Our server Josh was equally as great. Our drinks were never empty and our food came out hot and timely. I can't say enough about the service they provided us. I am a restaurant owner and i am usually a pretty harsh critic due to the overall lack of service standards that i am seeing in the industry as a whole due to the market being flooded with new businesses everyday and the shrinking labor pool to choose from. I was impressed with these gentlemen and would hire them to work for me in a second. Thank you.

MR
MollyR
1 review
Dined on October 13, 2018
Overall4food4service4ambience4

Burtuccis is a clasic restuarunt for going to the mall. It is a great option and I would definately recommend it to a friend.

l
viplisakiddoc
New England
6 reviews
Dined on September 8, 2018
Overall3food3service3ambience3

Server was inattentive. Pasta undercooked. Sauce had no flavor.

OT
OpenTable Diner
New York Area
26 reviews
Dined on August 18, 2018
Overall4food4service5ambience4

A reliable place for good pizza and drinks. We had exceptionally good service from Erin.

FAQs

Bertucci's - Manchester is rated 3.7 stars by 24 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.