Bertucci's - Lexington

3.9
52 Reviews
$30 and under
Italian

Top Tags:

Casual
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Lexington MA, next to Starbucks.
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Mon - Wed 11:00AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 4:00PM - 10:00PM

What 52 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on all time ratings
3.8
food
3.9
service
3.5
ambience
3.7
value
Noise · Moderate
85% of people would recommend it to a friend
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MS
MarkS
New Mexico
3 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

The pizza was outstanding. The chicken marsela and chicken Parm were good. The italian salad dressing for the salad was great. Friendly staff.

BC
BethC
New England
1 review
Dined on June 30, 2021
Overall4food4service4ambience3

The gluten free pizza was excellent!

e
elained
New England
4 reviews
Dined on June 26, 2021
Overall4food5service5ambience4

Able to dine outside, requested when reservations made
Great waitstaff

Bertucci's - Lexington
Responded on July 2, 2021

We look forward to serving you again and providing you with an unforgettable Bertucci's experience!

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L
Lrob3
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

There is a parking lot behind the restaurant but no rear entrance. This normally means the guest would have to walk around to the front to enter. Two of the guests use canes to assist their mobility. In order to make it easier for them, the staff enabled them to enter and exit through the rear door. This curtesy coupled with the service at lunch made this a very pleasant experience. Thank you.

Bertucci's - Lexington
Responded on June 1, 2021

Our goal is to provide a great customer experience so we're always happy to hear that's being reflected. We look forward to serving you again.

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JC
vipJerryC
New England
7 reviews
Dined on May 10, 2021
Overall2food2service4ambience3

Really disappointing. I ordered a Margherita pizza, which I've gotten at Bertucci's many times. I've never seen it come out like this. Thick chewy crust and swimming in cheese. The roasted veggie pizza had vegetable chucks that were so big they had to be cut up with a knife and fork, Oh, and it was burned. The Calabrese chicken wings which are described as grilled on the menu were fried and swimming in grease. The manager unapologetically explained that "they get them from the supplier ready to fry, and that's the way it's done now". Our server was very attentive and did his best, but it was clear the manager couldn't have cared less. Also, judging from the noise coming from the kitchen, the staff was having a great time and not paying much attention to the food either. Also the rolls were cold and nearly stale - a mortal sin for a Bertucci's!

Bertucci's - Lexington
Responded on May 19, 2021

We apologize you did not fully enjoy your meal. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. We hope for the opportunity to serve you again.

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OT
OpenTable Diner
New England
1 review
Dined on March 6, 2021
Overall5food5service4ambience3

Birthday yay. Had fun.

Bertucci's - Lexington
Responded on March 8, 2021

Thank you for choosing Bertucci's. We appreciate you for taking the time to review our restaurant.

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b
vipbmsmrsc
New England
52 reviews
Dined on November 28, 2020
Overall4food5service4ambience3

All safety precautions were clearly present. Service was attentive. Food was of good quality.

Bertucci's - Lexington
Responded on December 2, 2020

We're glad to safely serve you and look forward to welcoming you back again soon.

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PO
PartyOf3
New England
4 reviews
Dined on September 29, 2020
Overall5food5service5ambience5

Ate safely outside on a beautiful day! It is a great lunch dining option in downtown Lexington, MA.

Bertucci's - Lexington
Responded on October 1, 2020

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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OT
vipOpenTable Diner
New England
3 reviews
Dined on September 26, 2020
Overall1food2service1ambience1

First we had a reservation for inside which we were a couple minutes early, so we waited, but they didn’t seat until 20 min after our reservation and then we were seated outside. We had a server and we didn’t find out until the manager came out that it was her first day. Our order was wrong. We had to ask twice for plates and silverware. The service was slow. It wasn’t the new girl’s fault, but the manager didn’t appear to be helping her out. The whole place seemed out of sorts. I’m not rushing to go back there with my family anytime soon.

Bertucci's - Lexington
Responded on September 28, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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ML
MargeL
1 review
Dined on September 6, 2020
Overall2food1service2ambience1

The pizza was really mediocre! No red sauce and hardly any cheese.Also to charge me $11.50 for a glass of decent merlot was highway robbery!!!We won't be back!

Bertucci's - Lexington
Responded on September 10, 2020

We will have our DVP reach out to you directly regarding your experience.

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MK
vipMKon
New England
20 reviews
Dined on September 5, 2020
Overall4food4service3ambience4

Reservation helped a lot with limited outdoor tables. The staff was conscientious about keeping everything clean and distanced from other patrons. The menu is now more limited and I do miss a few particular dishes. All the staff was friendly and helpful.

Bertucci's - Lexington
Responded on September 10, 2020

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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JF
vipJeffF
New England
1 review
Dined on July 16, 2020
Overall4food4service5ambience4

nice lunch experience
would dine there again.....

d
david
New England
8 reviews
Dined on June 26, 2020
Overall3food3service3ambience3

We eat here a lot, because kids like it. Their pizza is pretty good. The menu of non-pizza entrees has shrunk a bit over the years and they dropped a few items that we liked, but there's still a handful of decent items. Convenient location in Lexington Center (a short walk for us).

NK
vipNickK
New England
17 reviews
Dined on June 22, 2020
Overall4food4service4ambience4

My friend and I enjoyed the outdoor, patio dining. The area was nice, the waiter made his way to us quickly after we were seated and took our drink orders. The food was very good. There were two of us dining out, and only three rolls were brought to the table initially which we both found odd, figuring we would each enjoy at least 2, so we did have to request more. Overall, a very good experience and we would go back. Excellent cocktails!

MP
MargaretP
1 review
Dined on June 19, 2020
Overall5food5service5ambience5

Lovely outdoor setting. Quiet, considering you're on the street. Really nice waitstaff.

S
Sunshine
New England
1 review
Dined on June 19, 2020
Overall1food3service1ambience1

This was a Very Important day to me it was a Milestone Birthday!!! Service was terribly long. Ambiance& Atmosphere was Extremely Loud outdoor environment with very loud trucks driving by!! End of lunch the server& manager would not accept our $10 off coupon that Bertucci's sent me in email Aahh Absolutely will NOT revisit here!

OT
OpenTable Diner
1 review
Dined on June 18, 2020
Overall5food5service5ambience5

Birthday Party

W
vipWendy
New England
19 reviews
Dined on June 12, 2020
Overall5food5service5ambience4

Loved sitting outside in lexington! Lots of people watching and enjoying the wonderful fresh air! Food awesome as usual, service excellent as usual! No complaints!

JT
vipJohnT
New York Area
8 reviews
Dined on June 12, 2020
Overall2food1service3ambience2

Took a long time to be greeted, and to be seated (25 minutes after our reservation). Pizza is poor quality. Caeser dressing is too thick and came on the side - not mixed in. Romaine wilting. Music on outside speaker was tinny and a bit irritating- would prefer no music as there’s already a lot of street noise.
All this said, we very much appreciated that you were open and trying hard to serve everyone well. I’m sure the staff is very stressed out under these difficult circumstances, trying to adjust as we all are to a new norm amidst a lot of stress in their personal as well as work lives.
Thank you!

1
12363833
1 review
Dined on June 10, 2020
Overall1food1service3ambience1

had a lasagna tht was frozen from b4 they closed restaurants, i saw a date tag the chefs forgot to remove from the bottom of it and it said january, it’s june now

d
david
New England
9 reviews
Dined on June 10, 2020
Overall4food4service3ambience3

Was there on day one of dining service (reopening day after corona virus). Wait staff was struggling a bit with long separation from kitchen area to the outside tables in front, which slowed things down a bit. Food was good (typical Bertucci's level), but they were out of stock on a few items from their regular pre-virus days (e.g., no Hoodsie's for the kids). Overall experience was good and it was nice to be back.

L
vipLienna
New England
47 reviews
Dined on February 6, 2020
Overall2food4service4ambience1

At restaurant for my birthday. Asked for a quiet table and manager did his best, but soon a party of almost 15 10-year old girls arrived for a party. The noise was unbearable. Manager apologized, but the restaurant is basically one large room, so nothing he could do. He gave us a slice of chocolate cake as an appeasements. He was very nice and was apologetic. Food and service was fine although it appeared restaurant was under staffed .
However, this restaurant has always been popular for kids and it’s far too noisy to be enjoyable for adults.

Bertucci's - Lexington
Responded on February 9, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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m
vipmarys
New England
7 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Service and food was excellent. Like always! Thank you bertuccis!

Bertucci's - Lexington
Responded on February 4, 2020

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
vipOpenTable Diner
New England
3 reviews
Dined on January 16, 2020
Overall3food4service4ambience2

Good food, good service. The place needs some upgrades though

Bertucci's - Lexington
Responded on January 20, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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KO
KatrinaO
New England
2 reviews
Dined on January 2, 2020
Overall3food4service4ambience2

Good food and pleasant service. It could use an update on the decor. Not as nice as some other Bertuccis

Bertucci's - Lexington
Responded on January 7, 2020

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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J
vipJudi
New England
54 reviews
Dined on October 29, 2019
Overall2food2service1ambience2

Bertucci's was disappointing. Although the menu is limited for me as I'm gluten and dairy-free, the salad was adequate. When the waitress was at our table, she was very pleasant but we didn't hear from her enough. I had to ask 3 people for a glass of water which took about 10 minutes to arrive. And the restaurant was virtually empty. It seems like the staff were more interested in talking to each other than to the customers. I would not go back.

Bertucci's - Lexington
Responded on November 1, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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KI
KathyinIL
Chicago
8 reviews
Dined on October 8, 2019
Overall3food2service2ambience1

Just ok. Two wrong orders. Food not anything amazing.

Bertucci's - Lexington
Responded on October 10, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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JD
JanD
New England
9 reviews
Dined on September 28, 2019
Overall1food1service1ambience1

We made a reservation two weeks ahead of time, as we were attending a nearby concert. Table was not ready when we arrived, and what was given to us had to be the worst table in the restaurant, jammed up against the back of the restaurant in the path of every server. Service was terrible - no one took our order for 20-25 min or so, and while apologies were offered, it did nothing to improve our experience there. Food was unremarkable, restaurant was extremely loud, and manager complained to us that he was short staffed. Ladies Room had no soap or paper towels, and when the server told me to tell the Manager, I got an offhand remark about how he'd get to it when he could.....it was never done while we were there. We will not return to this location.

Bertucci's - Lexington
Responded on October 14, 2019

Hello, Jan. Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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m
vipmdlb
New England
5 reviews
Dined on September 3, 2019
Overall2food2service2ambience3

We have visited Bertucci’s restaurants for years and this particular visit left us disappointed. We ordered two Farmhouse salads with salmon as we do most times we visit these restaurants and the amount of salad dressing was insane. It was almost a soup instead of a salad. For the high price, you would expect better (salmon was great though). The staff was nice but clearly inexperienced.

Bertucci's - Lexington
Responded on September 4, 2019

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
vipOpenTable Diner
New England
23 reviews
Dined on September 1, 2019
Overall5food4service5ambience4

I went with my parents, and the food was great except for one thing. My mother’s cauliflower bread was burnt, but the staff handled it very well and not only cooked a new one and took it off the bill, but also provided an extra discount to our entire meal. It definitely made the situations a lot better! The service is kind and the food is good!

Bertucci's - Lexington
Responded on September 4, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
New England
1 review
Dined on August 31, 2019
Overall2food1service3ambience1

Soda was not drinkable ..: watered down.. salad was fair with old soggy croutons .. bread seemed old and lightly warmed up .. pizza was wet soggy and undercooked . So disappointed..

Bertucci's - Lexington
Responded on September 4, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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w
vipwinni123
New England
43 reviews
Dined on August 14, 2019
Overall2food3service2ambience3

The biggest problem we had with our recent meal was it took almost 30 minutes for anybody to come to our table and 45 minutes before we received our food. Another problem was that our table top was very sticky even after we got somebody's attention to wipe it down for the second time. The food was average. The best part of the meal was the $15 discount received from the Bertucci's diners club. We will probably try the Woburn location next time.

Bertucci's - Lexington
Responded on August 19, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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RM
RobertM
New England
3 reviews
Dined on July 28, 2019
Overall3food3service4ambience3

Our pizza was serve just a few minutes after our antipasto. So the pizza cooled off while we enjoyed the antipasto ... which was visually impressive, had a good variety, and very good flavors. The warm pizza, was good ... but nothing special. Was also glad they had a nice chardonnay (K-J), but $13 (before tax & tip) for 8 oz. However, that's several dollars more than I pay for the last BOTTLE I bought!

Bertucci's - Lexington
Responded on July 31, 2019

Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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OT
OpenTable Diner
1 review
Dined on July 13, 2019
Overall2food2service2ambience3

The food was less than mediocre and overpriced

Bertucci's - Lexington
Responded on July 17, 2019

We regret to hear that our dishes were not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves and target our subject areas. Thank you for giving us the chance to make it right for future visits.

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HH
HowardH
New York Area
1 review
Dined on July 12, 2019
Overall4food4service4ambience4

Chicken Marsala was very good but Lobster & Shrimp Rossini with "pinch of pepper" was far too spicey hot. Toned down it would have been very good. It should be characterized on the menu as a 'spicey hot' dish as served. Food service was very timely/attentive but at the conclusion it took an inordinate amount of time to get the check.

Bertucci's - Lexington
Responded on July 15, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We hope to see you again soon!

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d
donaldb
1 review
Dined on July 4, 2019
Overall4food4service5ambience4

excellent value and enjoyable experience for a young family or older adults like us

Bertucci's - Lexington
Responded on July 15, 2019

We are so glad you had such a great time with us. We look forward to seeing you back soon!

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G
vipGlobetrot
New England
15 reviews
Dined on July 2, 2019
Overall2food3service1ambience2

Front of the house disorganized. Service not consistent. Food not as good as others in same chain.

Bertucci's - Lexington
Responded on July 15, 2019

We apologize your experience was not up to our usual standards. We will have our team address this situation to ensure it does not reoccur in the future.

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PP
PrashantP
1 review
Dined on June 26, 2019
Overall4food3service4ambience3

The service was good and quick enough on a busy weekday dinner. Multiple good options for vegetarian appetizers. The vegetables pizza was not great but still okay.

SG
vipShaenaG
New England
8 reviews
Dined on June 20, 2019
Overall4food4service3ambience3

Good food, decent service. Moderate noise level. Delicious bread rolls. We had to ask for drink refills a few times though.

MD
MaryD
New York Area
1 review
Dined on May 11, 2019
Overall5food4service5ambience4

Still had to wait for a table but they were really busy.

FAQs

Bertucci's - Lexington does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Lexington also offers takeout which you can order by calling the restaurant at (781) 860-9000.

Bertucci's - Lexington is rated 3.9 stars by 52 OpenTable diners.

Bertucci's - Lexington does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.