Bertucci's - Lexington

3.5
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26 Reviews
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$30 and under
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Italian
Craving unique brick oven Italian food at its freshest in Lexington, MA? Reserve your table at Bertucci’s today to experience delicious food made by hand daily and fire-cooked until intense flavor is locked in. Our scratch-made dough, tomatoes grown exclusively for Bertucci’s and roasted small-batch vegetables are fresh all day, every day. Whether it’s our signature pizza, mouthwatering pasta creations or even a sweet dessert, we create magic within our brick oven that’s the heart of each Bertucci’s location. In the heart of historic downtown Lexington and minutes from Burlington Mall and AMC Burlington Cinema, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. So, whether you’re looking for a romantic meal, everyday dining or special celebrations for groups, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also available.
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What 26 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.3
food
3.3
service
3.3
ambience
3.5
value
Noise · Moderate
75% of people would recommend it to a friend
5
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KI
Chicago
8 reviews
Dined on October 8, 2019
Overall 3food 2service 2ambience 1

Just ok. Two wrong orders. Food not anything amazing.

Bertucci's - Lexington
Responded on October 10, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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JD
New England
7 reviews
Dined on September 28, 2019
Overall 1food 1service 1ambience 1

We made a reservation two weeks ahead of time, as we were attending a nearby concert. Table was not ready when we arrived, and what was given to us had to be the worst table in the restaurant, jammed up against the back of the restaurant in the path of every server. Service was terrible - no one took our order for 20-25 min or so, and while apologies were offered, it did nothing to improve our experience there. Food was unremarkable, restaurant was extremely loud, and manager complained to us that he was short staffed. Ladies Room had no soap or paper towels, and when the server told me to tell the Manager, I got an offhand remark about how he'd get to it when he could.....it was never done while we were there. We will not return to this location.

Bertucci's - Lexington
Responded on October 14, 2019

Hello, Jan. Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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m
New England
5 reviews
Dined on September 3, 2019
Overall 2food 2service 2ambience 3

We have visited Bertucci’s restaurants for years and this particular visit left us disappointed. We ordered two Farmhouse salads with salmon as we do most times we visit these restaurants and the amount of salad dressing was insane. It was almost a soup instead of a salad. For the high price, you would expect better (salmon was great though). The staff was nice but clearly inexperienced.

Bertucci's - Lexington
Responded on September 4, 2019

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
New England
9 reviews
Dined on September 1, 2019
Overall 5food 4service 5ambience 4

I went with my parents, and the food was great except for one thing. My mother’s cauliflower bread was burnt, but the staff handled it very well and not only cooked a new one and took it off the bill, but also provided an extra discount to our entire meal. It definitely made the situations a lot better! The service is kind and the food is good!

Bertucci's - Lexington
Responded on September 4, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
New England
1 review
Dined on August 31, 2019
Overall 2food 1service 3ambience 1

Soda was not drinkable ..: watered down.. salad was fair with old soggy croutons .. bread seemed old and lightly warmed up .. pizza was wet soggy and undercooked . So disappointed..

Bertucci's - Lexington
Responded on September 4, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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w
New England
36 reviews
Dined on August 14, 2019
Overall 2food 3service 2ambience 3

The biggest problem we had with our recent meal was it took almost 30 minutes for anybody to come to our table and 45 minutes before we received our food. Another problem was that our table top was very sticky even after we got somebody's attention to wipe it down for the second time. The food was average. The best part of the meal was the $15 discount received from the Bertucci's diners club. We will probably try the Woburn location next time.

Bertucci's - Lexington
Responded on August 19, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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RM
New England
3 reviews
Dined on July 28, 2019
Overall 3food 3service 4ambience 3

Our pizza was serve just a few minutes after our antipasto. So the pizza cooled off while we enjoyed the antipasto ... which was visually impressive, had a good variety, and very good flavors. The warm pizza, was good ... but nothing special. Was also glad they had a nice chardonnay (K-J), but $13 (before tax & tip) for 8 oz. However, that's several dollars more than I pay for the last BOTTLE I bought!

Bertucci's - Lexington
Responded on July 31, 2019

Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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OT
1 review
Dined on July 13, 2019
Overall 2food 2service 2ambience 3

The food was less than mediocre and overpriced

Bertucci's - Lexington
Responded on July 17, 2019

We regret to hear that our dishes were not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves and target our subject areas. Thank you for giving us the chance to make it right for future visits.

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HH
New York Area
1 review
Dined on July 12, 2019
Overall 4food 4service 4ambience 4

Chicken Marsala was very good but Lobster & Shrimp Rossini with "pinch of pepper" was far too spicey hot. Toned down it would have been very good. It should be characterized on the menu as a 'spicey hot' dish as served. Food service was very timely/attentive but at the conclusion it took an inordinate amount of time to get the check.

Bertucci's - Lexington
Responded on July 15, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We hope to see you again soon!

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d
1 review
Dined on July 4, 2019
Overall 4food 4service 5ambience 4

excellent value and enjoyable experience for a young family or older adults like us

Bertucci's - Lexington
Responded on July 15, 2019

We are so glad you had such a great time with us. We look forward to seeing you back soon!

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G
New England
15 reviews
Dined on July 2, 2019
Overall 2food 3service 1ambience 2

Front of the house disorganized. Service not consistent. Food not as good as others in same chain.

Bertucci's - Lexington
Responded on July 15, 2019

We apologize your experience was not up to our usual standards. We will have our team address this situation to ensure it does not reoccur in the future.

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PP
1 review
Dined on June 26, 2019
Overall 4food 3service 4ambience 3

The service was good and quick enough on a busy weekday dinner. Multiple good options for vegetarian appetizers. The vegetables pizza was not great but still okay.

SG
New England
6 reviews
Dined on June 20, 2019
Overall 4food 4service 3ambience 3

Good food, decent service. Moderate noise level. Delicious bread rolls. We had to ask for drink refills a few times though.

MD
New York Area
1 review
Dined on May 11, 2019
Overall 5food 4service 5ambience 4

Still had to wait for a table but they were really busy.

OT
New England
1 review
Dined on May 10, 2019
Overall 1food 1service 1ambience 1

Was absolutely horrendous! Service was poor food was awful pizza greasy and farmers salad didn’t have the ingredients it said on menu and very little chicken! I don’t know how this location stays open!!

OT
New England
8 reviews
Dined on March 16, 2019
Overall 3food 3service 3ambience 3

My daughter and I went to Bertucci’s on a whim bc there was a long wait at another restaurant. My only complaint was that we waited a long time for our waiter to take our order. After that, he barely stopped by our table to check on us. Other than that, the food good! I felt that the sangria tasted like juice. It didn’t taste like there was any wine in it at all.

KA
New England
1 review
Dined on March 15, 2019
Overall 3food 3service 4ambience 4

Unfortunately take out took precedence over the dine in customers. I wouldn't come back here unless ordering a take out pizza. Food is declining in taste.
Staff was wonderful though and very apologetic about the fact that we had been forgotten.
Will not be back.

OT
New England
2 reviews
Dined on March 8, 2019
Overall 4food 4service 5ambience 5

We have loved Bertucci's since it opened in Somerville decades ago. We still love it, but the price is a little high at this point for a large Margherita. Also, the crust is just not as good as it used to be, but it has been that way for some years. Service was excellent.

MT
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 4

We had a very pleasant experience. They were waiting for us when we arrived and seated us promptly. The food was very good and the service was very attentive to our needs.

w
New England
36 reviews
Dined on October 30, 2018
Overall 4food 4service 5ambience 4

We had the chicken marsala and a small pepperoni pizza. The marsala was excellent but the crust on the pizza was undercooked. Our server was very good and helpful.

c
1 review
Dined on October 20, 2018
Overall 3food 3service 3ambience 2

Had to wait 10 minutes despite arriving on time for our reservation and an available table that needed clean up. The reception area looked very chaotic and loud because of pick up orders and many people waiting to be seated- we panicked but was too late to go to another restaurant. Once we were seated near the brick oven in the back where it was less loud we were happy. Had a very funny and entertaining waiter but to our disbelief we had to ask for napkins and utensils- there was a shortage so we were handed forks, and then some napkins but had to ask and wait for them after the food was served! Bread was fresh, warm and delicious. Food was tasty and arrived fast . We had pizza and pasta with shrimp. We were offered free appetizer with purchase of wine bottle. Limoncello was rich but delicious. Would go back for the bread, brick oven pizza, limoncello and funny waiter!

CW
1 review
Dined on September 20, 2018
Overall 5food 5service 5ambience 5

Service was great
not rushed
food was good
waiter was very good and had good advise

KO
New England
71 reviews
Dined on August 28, 2018
Overall 3food 3service 3ambience 3

Average at best

L
New England
46 reviews
Dined on August 15, 2018
Overall 4food 3service 3ambience 3

We always enjoy Berto - the pizza & the entrees - & the rolls.

OT
Orlando
4 reviews
Dined on August 8, 2018
Overall 5food 5service 5ambience 5

Quaint little establishment - beautiful open kitchen to see all of your food coming fresh out of the brick oven! Delicious and fast service with an incredibly friendly team! Will be back!

s
New England
2 reviews
Dined on August 4, 2018
Overall 2food 2service 5ambience 4

had two pasta dishes and they were very bland. noise level was ok because we sat outside. inside was noisy