Bertucci's - Concordville

3.9
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37 Reviews
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$30 and under
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Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Concordville, located across from Acme in Concordville Town Centre.
What 37 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
4.3
service
3.7
ambience
3.8
value
Noise · Moderate
62% of people would recommend it to a friend
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j
vipjohns
Philadelphia
11 reviews
Dined on March 14, 2020
Overall5food3service5ambience5

Server forgot to put dressing on my salad.

CS
vipCSS7
Philadelphia
3 reviews
Dined on March 4, 2020
Overall3food2service4ambience3

Caesar salad was frozen and lettuce was too floppy and wilted due to freezing.

Bertucci's - Concordville
Responded on March 9, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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FH
vipFranH
Philadelphia
10 reviews
Dined on February 21, 2020
Overall3food4service4ambience3

Always an even, fresh tasting meal! Delicious pizzas, eggplant pomodoro and some pastas (its all a matter of taste, of course!) Reasonable prices for the entrees. Delicious hot rolls and seasoned olive oil! Prices of bottles of wine a bit high for what’s available. Otherwise, a very good, go-to restaurant for lunch or dinner and great for families as well as couples and singles!!

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on January 29, 2020
Overall4food3service4ambience3

The waitress was very nice and good but the food was not. Then pizza was cold when it came out and the lettuce in the salad was wilted and not of good quality

It was not busy at all and it was a bit depressing.

We thought the total bill was a bit highly for what we got

Bertucci's - Concordville
Responded on February 2, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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JP
JenniferP
Philadelphia
5 reviews
Dined on January 22, 2020
Overall2food4service2ambience2

Food was very good but service was terrible.

Bertucci's - Concordville
Responded on January 24, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on December 24, 2019
Overall1food1service5ambience3

We were seated in then bar area with 5’kids .
The restaurant was understaffed .
Our food was served cold and the pizza
Was made incorrectly . The waitress however was amazing .

FN
vipFoodandNista
Philadelphia
117 reviews
Dined on December 21, 2019
Overall3food3service4ambience2

We went tp Bertucc's for a early dinner. The server was attentive. He seemed like a nice guy. Food was good, not spectacular and somewhat rustic. The restaurant looked like a big Diner. Nothing special about the atmosphere. Probably one of the better things, some Motown Christmas songs. Certainly not a place I would go to for a "special" dinner. Desserts and lack thereof pretty bad choices. I had been to a Bertucci's near Springfield about ten year ago and at least it looked like a nice place. Not sure what they had in mind when they built/decorated this one in Concordville.

Bertucci's - Concordville
Responded on December 26, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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j
vipjohns
Philadelphia
12 reviews
Dined on December 7, 2019
Overall4food4service5ambience5

The restaurant we were at was short staff the night we were there. The servers did a good job under the circumstances.

Bertucci's - Concordville
Responded on December 10, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on December 6, 2019
Overall3food3service5ambience3

The dinner was good, but my fettuccine was TOO
al dente, I could not eat it.

Bertucci's - Concordville
Responded on December 9, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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j
vipjohns
Philadelphia
12 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

My wife would like you to add ranch dressing to the menu

Bertucci's - Concordville
Responded on November 19, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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DG
vipDollyGV
Philadelphia
28 reviews
Dined on November 11, 2019
Overall1food3service1ambience1

Unfortunately we must of picked the wrong day to dine. Through no fault of our waitress, she did the best that she could with whatever circumstances that was going on that day. She was clearly overwhelmed. Slow everything, drinks from bar, rolls for the table,soup and entrees. Too many other places to have lunch. May not ever go back.

Bertucci's - Concordville
Responded on November 14, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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j
vipjohns
Philadelphia
12 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Good service food cooked just right. One of my guest asked would it be possible to add Ranch dressing as an option for the salads?

Bertucci's - Concordville
Responded on November 5, 2019

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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f
foodfun
Phoenix
5 reviews
Dined on September 9, 2019
Overall4food4service5ambience3

All was good

Bertucci's - Concordville
Responded on September 13, 2019

Thank you! We look forward to welcoming you back to Bertucci's soon!

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j
vipjohns
Philadelphia
12 reviews
Dined on August 10, 2019
Overall5food4service5ambience5

First batch of rolls were over cooked. Crest was tough to eat

Bertucci's - Concordville
Responded on August 14, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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j
vipjohns
Philadelphia
12 reviews
Dined on August 3, 2019
Overall5food4service5ambience5

The lasagna was a little watery

Bertucci's - Concordville
Responded on August 6, 2019

Thank you for taking the time to share your feedback. We look forward to serving you again soon!

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MM
MargeM
1 review
Dined on July 20, 2019
Overall4food5service4ambience3

It was probably the hottest day of the year here in southeast PA and the temperature in the restaurant was as hot inside as it was outside. The food was good and the $15 off a purchase of $30 an added benefit. However the temperature of the restaurant made me want to get out of there as fast as possible. It must have been at least 85-90 degrees in there, I’m not kidding!

Bertucci's - Concordville
Responded on July 24, 2019

Marge, we are truly sorry for the frustrating experience. We appreciate you have taken the time to share with us, as it will only help us improve ourselves.

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OT
OpenTable Diner
1 review
Dined on July 1, 2019
Overall5food5service5ambience4

Went there with 9 people and had a great time. Little crowded and service was great. Fast, polite, friendly.

Bertucci's - Concordville
Responded on July 12, 2019

Thank you for taking the time to share your feedback. We look forward to serving you again soon!

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j
vipjohns
Philadelphia
12 reviews
Dined on June 15, 2019
Overall5food5service5ambience4

Our server was very nice and professional

JD
JuneD
1 review
Dined on June 8, 2019
Overall5food5service5ambience2

Food was delicious and so was my Espresso Martini! The waitress was great!! However, I was disappointed that NOTHING was done for my birthday!! When I made reservations, I mentioned it plus said I wanted to sit in the bar area. We weren't seated in the bar area. Consequently, a large family sat parallel to us with very disruptive children!!! I couldn't enjoy my birthday because the parents did absolutely NOTHING to discipline their children!!! Bare feet on the seats, picking their feet, restless walking close to my table, screaming, etc., etc.!! When I asked the waitress do you do anything for someone's birthday she said you only provide a candle!! What?!! Other places sing and provide some type of complimentary dessert!!! So disappointed because your meals and drinks are NOT inexpensive!!!

DC
DonnaC
1 review
Dined on June 6, 2019
Overall3food3service4ambience3

Food was ok, service was slow, price was ridiculous!
My daughters cup had old food stuck in it!!! Gross!

j
vipjohns
Philadelphia
12 reviews
Dined on May 25, 2019
Overall5food4service5ambience5

Roll were overdone kinda of dry,other than that everything was fine.

MS
MichaelS
Philadelphia
8 reviews
Dined on May 12, 2019
Overall4food4service5ambience4

Mothers Day. Waitress was very attentive on a busy day.

j
vipjohns
Philadelphia
12 reviews
Dined on April 27, 2019
Overall5food3service5ambience5

Good morning First I am not angling for a free meal however on Saturday April 26 2019 the lasagna I received was cold, and appeared it was just plopped into the dish. Looked like the top of the lasagna had been stirred. Absolutely no complaints about the server.

AD
vipAnDbytheC
Philadelphia
20 reviews
Dined on March 9, 2019
Overall4food4service4ambience3

Had not dinned in a Bertucci's in a few years. This was first time at the Glen Mills Bertucci's. When I explained to John our server that my wife and I were there to visit with our nephew whom we hadn't seen in many, many years (and to meet his girlfriend, whom we had never met) he understood and did not rush us. In fact, John was accommodating while still being attentive. The antipasti, salads, entrees, pizza, and dessert we had were all great.

FR
FREDERICKN
1 review
Dined on March 6, 2019
Overall5food5service5ambience5

great pizza, servers are very good and they make you feel welcome

j
vipjohns
Philadelphia
12 reviews
Dined on February 16, 2019
Overall4food5service4ambience5

Told my wife the ranch dressing she ordered for her salad had been recalled, is that accurate?

OT
OpenTable Diner
Philadelphia
1 review
Dined on February 14, 2019
Overall5food5service5ambience5

always love it there. Great!!

GQ
GeraldQ
Philadelphia
6 reviews
Dined on January 13, 2019
Overall5food5service5ambience4

Birthday group of 7

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on December 8, 2018
Overall3food1service4ambience3

The food was just not good. The chicken in my chicken domani was a soggy mess and the pasta was sticky and chewy. The sauce was tasty but could not redeem the texture issues of the other components. Husbands meatballs were awful but spaghetti and sauce were fine. Rolls delicious as always. Service was good.

RC
ReginaC
Philadelphia
5 reviews
Dined on December 2, 2018
Overall4food5service5ambience4

We came earlier than our reservation, but were accommodated right away. As always the service was pleasant, food and drinks good.

RT
RobyT
Philadelphia
4 reviews
Dined on November 17, 2018
Overall4food4service4ambience3

We decided on Bertucci's for dinner because my son loves the bread and the pasta. This is one of his favorite places to eat. We were seated right away because of our reservation and service was quick and friendly. I had the Rigatoni Del Rosario and my husband had the Rigatoni Abruzzi. Both were very good. My son had the spaghetti and meatballs and chocolate cake for dessert. Only negative was way too much dressing on the caesar salads (tasty but too much). Definitely the best meal we have had there. Great place to go and have a good meal at a great price.

Bertucci's - Concordville
Responded on November 21, 2018

Roby, we appreciate you sharing your experience with us and hope you visit us again soon!

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s
suzannem
Philadelphia
1 review
Dined on November 10, 2018
Overall2food2service1ambience2

I would not recommend this restaurant for a nice dinner with friends. It is listed as Italian but I wish there had been a few choices without pasta. Maybe a hamburger?? Roasted potatoes where roasted to the point of inedible. The server was not on top of things. Appetizer was wrong and took 30 min to appear ( not her fault I assume). I had to ask for lemon for my salmon twice. Got the bill before being asked if we wanted coffee or dessert( we did). I made reservations ahead but was seated in the bar area vs the restaurant which surprised me. I was very disappointed. Won’t Go back.

Bertucci's - Concordville
Responded on November 21, 2018

Suzanne, we appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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EL
EdieLee
Philadelphia
4 reviews
Dined on October 14, 2018
Overall1food2service1ambience2

Do not go to this location on a Sunday afternoon! Only one waitress was working an entire half of the restaurant. Although she was nice, we waited an extremely long time for everything....including placing our order, getting our salads, getting our food, etc. etc. Our friends were on a strict timeframe, so we gulped our food when it was delivered. My husband ordered a Caesar salad with chicken. It was a child size plate with lettuce and a few pieces of chicken. Very disappointing. Spaghetti was tasteless with no seasonings. We will NOT be going back to this Bertuccis.

BD
BrianD
Philadelphia
7 reviews
Dined on October 6, 2018
Overall3food3service2ambience3

The food was fine. I was not impressed with how we were treated today, though. A mistake was made with our order — the wrong order was made so we had to wait awhile for our pizza to be re-made. A mistake was also made for the diners behind us — the waitress said the manager didn’t like “how their pizza came out.” The diners behind us received a free pizza for the trouble. We received nothing. It was just the principle of the matter that bothered us. If you are going to comp someone right next to us, at least treat us with the same respect.

j
vipjohns
Philadelphia
12 reviews
Dined on September 22, 2018
Overall3food2service4ambience3

Twice in three weeks I was told of problems with the lasagna. Three weeks ago I was told they restaurant was out of lasagna. The past Saturday I was informed the lasagna would not be places in the oven for another 15 minutes then I would have to factor in the cooking time before the lasagna would be ready. When I asked the server how long of a wait I was told they didn’t know. The same server asked the table behind us if they were done with their silverware, because they were running out of utensils. Difficult to understand how a restaurant with an Italian theme could not have enough lasagna to serve to the customers. The restaurant was full but people were not in a waiting line.

z
vipzacharyr
Philadelphia
31 reviews
Dined on September 7, 2018
Overall4food4service3ambience3

Great coal fired pizzas, adequate craft beers for a Friday night dinner.

MC
MC64
Philadelphia
1 review
Dined on September 7, 2018
Overall3food2service2ambience1

Appetizer was still frozen and plate of mussels only sixactual mussels, rest empty shells
Service slow ,

FAQs

Bertucci's - Concordville does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Concordville also offers takeout which you can order by calling the restaurant at (610) 358-0127.

Bertucci's - Concordville is rated 3.9 stars by 37 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.