Our waiter, Raphael, was one of the best waiters I’ve ever had. He was attentive and professional, while at the same time friendly and welcoming. Raphael accommodated our multiple questions and requests. He made our night!

We also enjoyed the pizza and salad and the opportunity to eat out on the patio. It was a very pleasant evening.

Mother’s Day. Took in on time, great service, decent food.

Valentine’s Day with the kids- great spot!

Excellent dinner & our waitress was fantastic!

Food - one came out Cold
And one overcooked
Asked for it to be reheated (cold) they nuked so the sauce separated .....
The table-
Was so sticky the paper menus stuck and left paper when removed -
During covid for it to be that poorly cleaned is pretty bad
Never going back

The rolls were apparently left out before being served, tasted a little stale.

The ladies bathroom was disgustingly dirty. So much dirt and built up dust on everything. It could not have been cleaned in a long time. Even Without covid this would be a disgrace. We were the first customers for lunch and no one else came in while we were there. No wonder. Dirty bathrooms make me suspicious of how clean the kitchen is and how safe it is to eat there. We will NEVER Go back.

After a couple disappointing visits pre- Covid, we decided to return. Sadly, service remains subpar. The waitress was nice, but we were seated at a table that had not been cleaned. There were crumbs and water marks. There were only a couple tables occupied so we could have gone to many different ones. Food was good l, which it generally is, but it takes a long time. Seems as we get food quicker when ordering pickup. We just wanted to dine in that night. Prices are high, but we used an emailed coupon to save. Oh, paper cups and plastic utensils were disappointing. Only napkin was the small one given with the utensils.

Windy that day and things blowing and falling over.

Server forgot to put dressing on my salad.

Caesar salad was frozen and lettuce was too floppy and wilted due to freezing.

Always an even, fresh tasting meal! Delicious pizzas, eggplant pomodoro and some pastas (its all a matter of taste, of course!) Reasonable prices for the entrees. Delicious hot rolls and seasoned olive oil! Prices of bottles of wine a bit high for what’s available. Otherwise, a very good, go-to restaurant for lunch or dinner and great for families as well as couples and singles!!

The waitress was very nice and good but the food was not. Then pizza was cold when it came out and the lettuce in the salad was wilted and not of good quality

It was not busy at all and it was a bit depressing.

We thought the total bill was a bit highly for what we got

Food was very good but service was terrible.

We were seated in then bar area with 5’kids .
The restaurant was understaffed .
Our food was served cold and the pizza
Was made incorrectly . The waitress however was amazing .

We went tp Bertucc's for a early dinner. The server was attentive. He seemed like a nice guy. Food was good, not spectacular and somewhat rustic. The restaurant looked like a big Diner. Nothing special about the atmosphere. Probably one of the better things, some Motown Christmas songs. Certainly not a place I would go to for a "special" dinner. Desserts and lack thereof pretty bad choices. I had been to a Bertucci's near Springfield about ten year ago and at least it looked like a nice place. Not sure what they had in mind when they built/decorated this one in Concordville.

The restaurant we were at was short staff the night we were there. The servers did a good job under the circumstances.

The dinner was good, but my fettuccine was TOO
al dente, I could not eat it.

My wife would like you to add ranch dressing to the menu

Unfortunately we must of picked the wrong day to dine. Through no fault of our waitress, she did the best that she could with whatever circumstances that was going on that day. She was clearly overwhelmed. Slow everything, drinks from bar, rolls for the table,soup and entrees. Too many other places to have lunch. May not ever go back.

Good service food cooked just right. One of my guest asked would it be possible to add Ranch dressing as an option for the salads?

All was good

First batch of rolls were over cooked. Crest was tough to eat

The lasagna was a little watery

It was probably the hottest day of the year here in southeast PA and the temperature in the restaurant was as hot inside as it was outside. The food was good and the $15 off a purchase of $30 an added benefit. However the temperature of the restaurant made me want to get out of there as fast as possible. It must have been at least 85-90 degrees in there, I’m not kidding!

Went there with 9 people and had a great time. Little crowded and service was great. Fast, polite, friendly.

Our server was very nice and professional

Food was delicious and so was my Espresso Martini! The waitress was great!! However, I was disappointed that NOTHING was done for my birthday!! When I made reservations, I mentioned it plus said I wanted to sit in the bar area. We weren't seated in the bar area. Consequently, a large family sat parallel to us with very disruptive children!!! I couldn't enjoy my birthday because the parents did absolutely NOTHING to discipline their children!!! Bare feet on the seats, picking their feet, restless walking close to my table, screaming, etc., etc.!! When I asked the waitress do you do anything for someone's birthday she said you only provide a candle!! What?!! Other places sing and provide some type of complimentary dessert!!! So disappointed because your meals and drinks are NOT inexpensive!!!

Food was ok, service was slow, price was ridiculous!
My daughters cup had old food stuck in it!!! Gross!

Roll were overdone kinda of dry,other than that everything was fine.

Mothers Day. Waitress was very attentive on a busy day.

Good morning First I am not angling for a free meal however on Saturday April 26 2019 the lasagna I received was cold, and appeared it was just plopped into the dish. Looked like the top of the lasagna had been stirred. Absolutely no complaints about the server.

Had not dinned in a Bertucci's in a few years. This was first time at the Glen Mills Bertucci's. When I explained to John our server that my wife and I were there to visit with our nephew whom we hadn't seen in many, many years (and to meet his girlfriend, whom we had never met) he understood and did not rush us. In fact, John was accommodating while still being attentive. The antipasti, salads, entrees, pizza, and dessert we had were all great.

great pizza, servers are very good and they make you feel welcome

Told my wife the ranch dressing she ordered for her salad had been recalled, is that accurate?

always love it there. Great!!

Birthday group of 7

The food was just not good. The chicken in my chicken domani was a soggy mess and the pasta was sticky and chewy. The sauce was tasty but could not redeem the texture issues of the other components. Husbands meatballs were awful but spaghetti and sauce were fine. Rolls delicious as always. Service was good.

We came earlier than our reservation, but were accommodated right away. As always the service was pleasant, food and drinks good.

We decided on Bertucci's for dinner because my son loves the bread and the pasta. This is one of his favorite places to eat. We were seated right away because of our reservation and service was quick and friendly. I had the Rigatoni Del Rosario and my husband had the Rigatoni Abruzzi. Both were very good. My son had the spaghetti and meatballs and chocolate cake for dessert. Only negative was way too much dressing on the caesar salads (tasty but too much). Definitely the best meal we have had there. Great place to go and have a good meal at a great price.