Bertucci's - Canton
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A bowl of our rigatoni topped with your choice of tomato sauce or butter.
House-made tomato sauce, meatballs, ricotta, mozzarella & Pecorino Romano.
Our famous freshly made dough topped with our housemade tomato sauce & fresh mozzarella cheese.
We never sat down. The manager greeted us and told us that they could not seat anyone due to staff shortages. We went to another Bertuccis and had a great meal. We were also told that no Berruccis use OpenTable and are not sure why they still appear on the app.
We are sorry to hear you had an unsatisfactory experience at this location and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.
All was good
Slow, rude, dirty. Not sure how it is still in business. Also, no mask enforcement.
I usually like to go to bertucci's but was very disappointed with my experience at this restaurant. The bathroom was very dirty. The table wasn't clean. My food was cold. Not sure what's going on with that restaurant but I wouldn't not be back
We made an online reservation five days in advance, which was confirmed the day before; however, the restaurant was not open and when we arrived at the location we learned that the place would open at 5pm. What about checking reservations and letting customers know beforehand?
Food was very good. Mike, our server, was very efficient and friendly.
We're happy you enjoyed your meal and service at Bertucci's. Come dine with us again soon.
The service was great Food good and well priced
Thank you Janice! We look forward to welcoming you back to Bertucci's soon!
We were the only one sitting indoors which makes us feel safe
I felt the prices are a little bit high for such a restaurant
Our surprise occurred when everyone felt happy about their meal, the temperature, the flavor, and the amount
We had main courses soups and salads and we all felt surprisingly please with all our meals and the service
We complement the chef, enjoy the quiet and left happier than we anticipated
Service was terrible. Waitress brought us cold soggy rolls and when asked if she could bring us warm ones she rolled her eyes and walked away. Pizza cook kept leaving the kitchen to come watch tv in the dining area
We are sorry to hear you had such an unsatisfactory experience.
Disappointed in the menu A lot of the favorite items that we like to order were not on the menu so just ended up getting calzones which were just OK
Excellent service and food was done well. The only thing is outside seating faces west, so be careful what time of the day you eat there outside. Plenty of seats, just very sunny until the sun went down.
Great outdoor seating area. Food was excellent as usual.
Mike, our server made the meal so much more enjoyable. He was funny & attentive. Can't wait to go back!
Service was excellent considering restaurant just reopened outdoor. Pizza was delicious. We had the Meatball Ricotta. Prices are fair with exception of alcohol. Pitcher of Samgria was pricey. Altogether a good pizza place.
Great food and service, even though we walked in half an hour before closing. Classic Bertucci's in all the best ways!
We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!
In my own town is this Bertucci’s that was chosen for early dinner with our daughter, son-in-law and two little granddaughters. Veronica (the manager?) was friendly, as was our server Dylan. Both kids were happy with pizza and having our family together. Bertucci’s is predictable with a wide menu.
Two people had pasta dishes, one with prosciutto and mushrooms, looked good. Flourless chocolate cake was the healthier choice for the girls to share a dessert. The “play” dough was fun and kept one girl entertained even at home where we used a cookie cutter to make an ornament. Nice job.
We are so glad your family enjoyed their visit! We appreciate you sharing such complimentary feedback about our team. Join us again soon!
Ordered large pizza and salads. Each had one piece of pizza and took rest home. When I was going to heat it up I noticed that the bottom was completely burned. We did not ask for it well done and we waited a while before it was brought to the table. The picture below was not reheated pizza. The flavor was ruined.
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.
When the first two people in my arrived right around 6:00 (reservation time) the restaurant was not busy (at all) but our table was not ready. The tables that were put together had 6 (7 chairs) people in one larger table and 2 (3) in the other table and the 6 person table made it difficult to have leg room in that spot. Not sure why tables with center supports were not used for this entire set up, as there were plenty of empty tables...
This was a gathering to celebrate a family members birthday and it was an okay event but I think it could have been better. The food was good, the rolls are awesome and the dipping oil (always). The waitress was very good, she was attentive and responsive. I will revisit this location but as I said earlier, it could have been better.
Service was pleasant but sluggish. Food didn't come out at the same time.
Had a larger group here for lunch, we had a baby and toddler with us...our server took about 20 min to take our lunch order and overall we were in the restaurant for over two hours for lunch. It would be nice to eat and get on with our day and not to have to wait so long to place our orders...likely will go to the Norwood location in the future as they have better service. However the manager was good at his job, and realized our pizza had taken too long--he removed the item from the bill which was very nice.
Hostess walked by us and did not come back for ten minutes. No plates or silverware set on table. We asked for a booth and were taken to a table in the bar area. Requested to be moved. Order taken, salad never came (asked for specific dressing). Pizza arrived still no plates and wrong size pizzas and no salad. Manager stopped by and we again requested salad. He said he would take care of it, but did not. Another waitstaff brought us salad with wrong dressings. No offer for additional rolls. The bill came and amount incorrect. We presented a $10.00 off which was not used. Noticed pizzas were considered small although we requested lunch size. Adjustments made. We used a gift card and felt we wasted it because it was not a positive dining experience.
food and service was excellent definitely will be back again !
We made a reservation and still waited close to 30 minutes. We were told it would be a 25 minute wait on arrival. There were at least 10 empty tables that were not being used. Poorly run restaurant, we won't be returning.
Making reservations does not make any difference as they do not honor the reservation. We had an hour wait after our expected reservation. Ended up ordering to go.
Absolutely terrible service to the point that we didn’t even stay. They told us that we had a 25 min wait despite the reservation.
Good food, terrible service
Bertucci’s had a great deal for V day. $35 for 2 starters, select pizzas and entree sand a dessert to share. We were seated right away as we had made reservations. Service was a little slow though and we had to remind our server about our soup and salads.
Bertuccis was not that busy and the service was slow . It should not take that long to receive a salad ! The pizza was cold and it had to be redone ! Disappointing. It was good but not great ...
The chicken parm was enough for 2 meals. The bread and olive oil is always a plus.
Poor service. Poor was cold. Had to be sent back
Needed to talk with manager
Bertucci's - Canton does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Canton also offers takeout which you can order by calling the restaurant at (781) 828-9901.
Bertucci's - Canton is rated 3.6 stars by 31 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.