Bertucci's - Andover
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Been in Italy many times, from South to North. Usually an Italian restaurant in the USA isn't actually serving Italian food, but an American version of it. So far only 3 restaurants were delivering a good authentic Italian.
This place actually did good, so we enjoyed this place.
We are so glad your family enjoyed their visit! We appreciate you sharing such complimentary feedback about. Join us again soon!
I had a great visit. I made a reservation at the wrong store, and the Front desk woman was kind of nasty. There was no wait, so we got seated right away, so she did not need to make me go through showing my phone and reservation, and getting annoyed when it was the other store. My salad was not the best, but I just would not order it again.
Hello, Noreen. We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
I made reservations online ,when we got there they said they are small and dont take reservations -I would have liked to know that beforehand
salads were fresh and entrees extremely good. My children love the pizza and say it is the best!
Service was horrible. Didnt order appetizers, dinner took over an hour to get to table. Don't know what happened, previously service was great. Won't go back.
Superb hospitality! All the staff were so helpful and kind. Look forward to going back again!
The restaurant is fine, I have no problem with the food, staff or experience. I do have an issue with my OpenTable experience. This location does not accept my OpenTable reservations. I tried to make reservations elsewhere but because I had an active reservation could not do so. Tough night with a hungry family.
This is the best Bertucci’s.
First time here. Small pizza was perfect for a single or share with a salad and apps. We also had two pasta dishes which were well acclaimed.
We are happy to hear you enjoyed your meal with us! We look forward to welcoming you back again soon.
The menu is very limited due to the gas issues in Andover. What they do have is great. The service was wonderful.
Also, this Bertucci’s doesn’t have a liquor license, so don’t plan on going for cocktails.
I might rate Bertucci's higher but due to the utility problems in the area the restaurant was without gas and therefore had a very limited menu. Unfair to rate.
Service was slow
Dessert was frozen
They did take money off the bill for the frozen dessert though
A get together with friends and we had a great time. Our server was awesome, knowing when to come around and when to leave us to our girl talk. Asked about an item I had previously which wasn’t on the menu and he said “no problem, we can make that for you”. We have already planned our next get together, and we know where we will be going.
Out of four meals two had to be sent back. One was cold and one was undercook. Prior we had an order of meatball appetizer in which im they were cold in the center.
The server had made a mistake or something in the table next to us and became to preoccupied with that and the front of the restaurant. That we had to ask three times for a drink refill, and had to handle the entree issues by handing one plate to another server and the other one with the raw meat handed it straight to the kitchen.
We love Bertucci. But have never been to this location. So we’re VERY disappointed. We’ve been going since I was like 5 years old and have so many stories about going. So this was upsetting to have this kind of meal, we expect more.
The server was also creepy and touched my back while saying “you’ll probably never want me as a server again” this really rubbed me the wrong way. I do not know you. Do not touch put your hands on me.
Delicious food and great service. Enjoyed our time here, would definitely come back for sure!