Bertucci's - Alewife

3.8
icon/ic_reviewCreated with Sketch.
20 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Craving unique brick oven Italian food at its freshest in Cambridge, MA? Reserve your table at Bertucci’s Alewife today to experience delicious food made by hand daily and fire-cooked until intense flavor is locked in. Our scratch-made dough, tomatoes grown exclusively for Bertucci’s and roasted small-batch vegetables are fresh all day, every day. Whether it’s our signature pizza, mouthwatering pasta creations or even a sweet dessert, we create magic within our brick oven that’s the heart of each Bertucci’s location.

Located at the Alewife T-Station with easy access to Boston by train and just minutes from AppleCinemas, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. So, whether you’re looking for a relaxing or romantic meal, everyday dining or special celebrations for groups, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also
avatar copy

Private Dining

Book your next event with us

View details
What 20 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on all time ratings
4.0
food
3.8
service
3.6
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
Sort by
Filters
BJ
Washington DC
4 reviews
Dined on November 3, 2019
Overall1food1service2ambience2

Been eating at Bertuccis for years. Something really wrong with this location. The pizza was poor quality- totally unlike their usual pizza

Bertucci's - Alewife
Responded on November 7, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

Report
OT
New England
2 reviews
Dined on October 18, 2019
Overall3food5service2ambience2

The food was excellent as always. I wasn’t impressed with the waiter. He made us wait for our dessert for half an hour, came back to tell us there wasn’t any and gave us the wrong check who had ours. I hope either he was either a trainee or just had a lack of consistency.

a
New England
51 reviews
Dined on June 10, 2019
Overall4food4service4ambience4

Good ambiance and experience here...nice lighting and interior for eating the Nolio pizza and tasty meatballs i ordered!

Bertucci's - Alewife
Responded on June 26, 2019

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

Report
RH
1 review
Dined on May 12, 2019
Overall1food1service3ambience1

Mother’s Day the busiest day for a restaurant they were understaffed. Took 30 minutes to get the beer I ordered. Was told no bartender because it’s mother’s day and the bartender is a mother.... Food finally came out but pasta and meatballs came with no meatballs. Took 30 more minutes to get meatballs. Everyone’s food was cold as no one would eat until everyone had their meal. Manager said they were understaffed and everyone there was new. Our poor server was on the verge of tears. I worked in the restaurant industry for years. This was not the servers fault. Shame on management for not staffing properly on a day when restaurants are known to be busy. Also shame on you KNOWING you were understaffed and food and drinks were so delayed and not walking around to check in on your guests or comping a dessert or something for such horrible service. I feel terrible for my Mother for such an awful experience on Mother’s Day. Bertucci’s has really gone downhill and nothing like it was years ago when I worked for them.

OT
Denver
1 review
Dined on May 10, 2019
Overall1food1service3ambience3

Food was not good. Service was good.
Will not be back.

MM
Washington DC
4 reviews
Dined on April 25, 2019
Overall4food4service4ambience4

Our group was pleased with the service, the food, and the privacy we had. We'd been there before and will certainly return again.

SB
New England
4 reviews
Dined on March 30, 2019
Overall2food3service1ambience4

This Bertucci's is very slow moving. I had a reservation at 6:45pm, I entered the establishment at 6:44pm and was not seated until almost 7pm because there was no hostess to greet us. Our waitress probably came to our table a total of three times (to take our order, give us our food/drinks and provide us with the check). We asked for drinks that took 10 minutes to get to our table. Our check took another 10 minutes to get to our table.

LM
Philadelphia
1 review
Dined on March 9, 2019
Overall4food5service5ambience5

My reservation was confirmed before I left home, got to the restaurant and they did not have it, another couple came in and the same with them, we had to wait 20 minutes and then hostess was very nice and seated us.
Your system is not working

OT
New England
44 reviews
Dined on March 7, 2019
Overall2food2service2ambience1

We arrived for a 9:15pm and it was no host. I had a reservation on Open Table, I could see my name on their Open Table, someone saw us and asked if you wanted to seat at the bar. Give me a break. Although I understand my reservation is a late one, the fact that you want to go home and you want to make us seat at the bar it's very rude. We sat at a table. The server was not happy to see us. I work at a restaurant and I know exactly what everyone was thinking. We order, food came fast, we eat fast and when came the time for dessert, I asked the server what time they close. He said 10pm, it was 10:05pm. I said well if that's the case, we will skip the dessert. He offered to take it home. Hospitality at its best! We also smelled chlorine during our dinner. We left a big tip because I understand the guy just works and cares but if there's any manager reading this, take my advice. Hospitality will take you long way. I will never go back. No manager also came to see how everything was. Server didn't ask either. I had to contact Open Table with the receipt of my dinner to get the points because of course no one there cared to check us in (although I mentioned it twice). McDonalds seem much more organized and the employees happier..

j
Washington DC
2 reviews
Dined on March 7, 2019
Overall5food5service5ambience3

The service was excellent and the waitress was very accommodating to our request for separate checks. The portions were very generous so don’t be alarmed at the calorie count. I enjoyed two more meals from the leftovers I brought home!

MC
New England
1 review
Dined on February 9, 2019
Overall2food4service2ambience2

Now I remember why I try not to go to this location. We walked in the from door, there are 2 other coupes waiting for someone to greet them. About 5 minutes later someone greets us and get seated. The place is half empty but because it appears that there was not enough staff, both the food cooking and the service was slow.

J
Washington DC
2 reviews
Dined on February 2, 2019
Overall4food5service5ambience5

Our meal was excellent and very well priced. We had the 35 for two special. The only problem we experienced was that one chicken parmesagna came will grilled chicken and we actually just took that dinner home and shared ur food with the person that had no dinner.

DW
1 review
Dined on February 2, 2019
Overall5food5service5ambience5

We were a group of 9 (7 kids ages 10-14 and 2 adults). The wait staff was fantastic. The setting was great. Since we had a big group with a bunch of kids we were at a long table in the back and elevated, so I didn't feel so bad when the kids were loud (and I kept checking with the wait staff if they were being too loud and they kept saying no!). The food was really good. Thank you for a fun birthday evening for my daughter and her friends!

B
Washington DC
1 review
Dined on January 18, 2019
Overall5food5service5ambience4

Food was delicious! Good portion sizes, and healthy options were available. I had cauliflower pizza crust. Very flavorful! Server was friendly and attentive- awesome. We’ll definitely be back!

P
New England
2 reviews
Dined on January 18, 2019
Overall2food3service4ambience3

Good effort but just didn't seem to have it together. It feels like its in transition. Used to be a favorite years ago - will try again in a few months.

MD
Miami
19 reviews
Dined on January 5, 2019
Overall4food4service4ambience4

I'm glad this Bertucci's didn't close because it has always been a good place!

OT
New England
1 review
Dined on December 27, 2018
Overall4food3service4ambience2

Server Kenya was superb!

DC
New England
2 reviews
Dined on October 4, 2018
Overall3food5service2ambience2

The food was great but they were out of a lot of beer. We had a large number of people and the waitress was very nice but seemed confused on what was in stock.

J
Philadelphia
7 reviews
Dined on September 15, 2018
Overall4food5service3ambience5

Great food at a reasonable cost. The host was friendly and accommodating when his records did not show my Open Table reservation. Courtesy staff and good food = returning customer.

RP
1 review
Dined on September 15, 2018
Overall1food3service3ambience1

We were seated near the kitchen area which is not closed off to the diners, but should be. The kitchen area was messy and the place was noisy, as in cafeteria noisy, with dishes and trays clanking, and employees yelling orders to chefs. Servers also gathered and socialized in this area, while waiting for their orders to come. We loved the Woodbridge Bertucci's which, also had an open kitchen area, but was nothing like this one. The food and value were on par, but we will not return, because the experience was so unpleasant.