Berrellis Italian Chophouse

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1. FR

   FoodReview

   New York Area

   20 reviews

   vip
   2.0

   20 reviews

   Dined 1 day ago

   overall2food2service3ambience2

   We came here based on pictures. We were very disappointed. It smelt like bad fish when we walked in. To start the bread was supposed to be toasted focaccia bread but instead tasted stale & was cold, also it came without any seasoning. The meat & cheese we ordered were not kept at correct temperature and tasted funny. We sent that back and the waitress was very understanding. (There ended up being an issue with the fridge) over all the food was not tasty. Service was slow. (Restaurant was empty) Waitress was kind. Will not be visiting again.

   Report
2. s

   sassygator

   New Orleans

   8 reviews

   vip
   5.0

   8 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great food great atmosphere and great service!! Will be back

   Report
3. AM

   AnneMarieB

   Philadelphia

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Food was delicious! Our server, Joe, was wonderful! The view and ambience was lovely. Best food our entire Camelback vacation.

   Report
4. p

   pauletteb

   New England

   4 reviews

   5.0

   4 reviews

   Dined on March 17, 2023

   overall5food5service5ambience5

   Awesome birthday dinner. Justin was great and very accommodating. The calamari is delicious

   Report
5. J

   Jayb

   1 review

   4.0

   1 review

   Dined on March 16, 2023

   overall4food4service5ambience4

   Great food and GREAT service. Everyone was very friendly. Nice atmosphere.

   Report
6. MS

   MonicaS

   Philadelphia

   4 reviews

   vip
   3.0

   4 reviews

   Dined on March 7, 2023

   overall3food2service3ambience3

   Overpriced for what you're getting...better off leaving the resort and eating somewhere local.

   Report
7. RA

   RAtt

   1 review

   3.0

   1 review

   Dined on March 4, 2023

   overall3food3service5ambience4

   We made a reservation in advance for 12. Upon arrival, we were told the best they could do was a table for 8 and another for 4, not next to each other. About the same time, another party was seated for 6. Also, a table of 2 adjacent to our table of 8 had been seated earlier. With proper planning, they could have seated our party of 12, given the space available. Instead, the party was split with nothing more than a comment from the hostess; "This is all I have available." Very disappointed in this lack of service and for this reason, would not come back. However, our waitress, Michelle, was amazing! She was sympathetic to our circumstances and did her absolute best to make our dinner enjoyable. She was successful in more than making up for our early setback. Thank you, Michelle!

   Report
8. NB

   NicholasB

   Pittsburgh

   1 review

   5.0

   1 review

   Dined on March 3, 2023

   overall5food5service5ambience5

   We sat in the speakeasy in the basement. Great experience.

   Report
9. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined on February 26, 2023

   overall4food3service4ambience5

   Host was great. Service was friendly. Kid’s food came out late. Party of 8 and everyone agreed food was just okay. Good portions but the pastas and proteins were dry and missing flavor. Chicken parm was soggy (as it is in most restaurants). The best looking plate was my son’s cheeseburger from the kids menu. Expensive place but convenient location. I won’t return for the food, but I’ll return for the location and pleasant views.

   Berrellis Italian ChophouseResponded on February 27, 2023Hello, Thank you so much for taking the time to share your feedback with us. We apologize that the food did not exceed your expectations. Your feedback has been shared with the team and they are going to make sure this does not happen again. We hope to welcome you back soon!

   Report
10. T

    Tbuch

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5

    Would come again. Excellent food, wonderful atmosphere and great service.

    Berrellis Italian ChophouseResponded on February 27, 2023Hello, Thank you so much for your feedback! We are so glad you enjoyed your dinner at Berrelli's, you'll have to visit in the Summer for our new menu that has amazing dishes. We hope to welcome you back soon!

    Report
11. OT

    OpenTable Diner

    New York Area

    9 reviews

    vip
    4.0

    9 reviews

    Dined on February 25, 2023

    overall4food4service3ambience5

    Better than expected. Solid food.

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12. SR

    StephenR

    1 review

    1.0

    1 review

    Dined on February 23, 2023

    overall1food1service2ambience2

    Berrelli’s simply does not comprehend dietary restrictions. We asked about potential allergens/cross contamination for the complementary bread (two severe food allergies in our party) and we were told the bread wasn’t made on the premises—no contact with management, no information available, just that brush off answer. I laughed at the fact that the spaghetti and MEATballs was labeled “vegetarian,” but it was no laughing matter when the only vegan dish on the menu (which was hilariously marked “vegan/vegetarian”) came out with shredded cheese on top. We were told the “manager was addressing it” but never met this mysterious manager. Although the wait was long for our meal (good risotto takes time, right?), the “replacement” risotto came out of the kitchen in half the time, perhaps because it was missing ingredients, had components that were not listed on the menu as part of the dish, and looked more like soggy rice than a truly well crafted risotto. That’s okay though, at least we got to pay full price for the meal—great service guys!!! This experience was the ONLY negative dining experience on our first trip to the Pocono mountains, but our misfortune can provide some service if you heed our advice: save yourself the hassle and avoid Berrelli’s!!!

    Report
13. JK

    JayKay

    San Francisco

    1 review

    4.0

    1 review

    Dined on February 21, 2023

    overall4food3service5ambience4

    This was our third time going to this restaurant. The food was ok but our server was wonderful!

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14. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 20, 2023

    overall1food2service2ambience4

    Overpriced, under seasoned and under staffed. Avoid at all costs.

    Report
15. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on February 20, 2023

    overall5food5service5ambience5

    This is probably the best place to eat at the resort. Michelle was a great server. She was very attentive to our needs. She made our two boys happy with the extra cherries on their Shirley Temples. The pasta dishes were delicious

    Report
16. CV

    ChrisV

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on February 20, 2023

    overall5food5service5ambience4

    Delicious Tomahawk steak enough for three people. very family friendly with an upscale feel for adults. Prompt quick service without feeling rushed. Manhattan steakhouse feel in the Poconos, make sure to get a reservation.

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17. KA

    KATE

    Philadelphia

    16 reviews

    5.0

    16 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    Great food, atmosphere, and service, but prepare to pay! Very expensive! But we had a beautiful night out!

    Report
18. J

    Jamie

    Philadelphia

    19 reviews

    5.0

    19 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    Mason was attentive and a very personable server. The food was top notch! We are always a bit nervous trying steak in new places, but Berrellis gets an A+ from us!

    Report
19. OT

    OpenTable Diner

    Orange County

    1 review

    4.0

    1 review

    Dined on February 18, 2023

    overall4food5service4ambience4

    Took a very long time to be seated even though we were the only ones waiting. Waitress was excellent. Food was excellent.

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20. A

    Appa

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    Hailey the hostess was fantastic to deal with and seated us a few minutes before our reservation. Michelle the bartender made our ladies very happy with great conversation and fantastic drinks. Ken was fantastic when we walked in dealing with some very strange guests and then again on a steak recommendation, which was truly amazing. I had the porterhouse by the way. We will definitely be back!

    Report
21. PN

    PoppaNut

    1 review

    2.0

    1 review

    Dined on February 14, 2023

    overall2food2service1ambience4

    Not worth the money for poor service and food. Steak came out half raw when asked for medium. Service was rough as a whole, how can you expect to eat soup without a spoon? My soup was cold before I got a server flagged down to bring me a spoon. Spending a few hundred dollars for an experience should garnish great service and food ( imo). Besides that, views of the ski slopes are very nice.

    Report
22. KV

    KristinaV

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service5ambience5

    Thomas our waiter was fantastic!! He was a great add on to our special evening out, with his humble attitude and comical humor. The food was 10/10 as always. We had the pork belly, chicken parm and pasta with vodka sauce.. I suggest requesting extra vodka sauce on the side of the dish as I thought it needed a bit more. Chicken parm was one of the best I've ever had. Till next year!

    Report
23. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on February 12, 2023

    overall4food4service5ambience5

    Berrelli’s is a great spot for a nice dinner. The ambience and service was phenomenal. The food was above average but maybe not quite as expected for the price point. I guess you got to realize the location and “mountain up charge”. Definitely would visit again in the future though.

    Berrellis Italian ChophouseResponded on February 13, 2023Hello, Thank you for sharing your dining experience with us! We are so glad to hear that you enjoyed your time at Berrelli's. We hope to welcome you back soon!

    Report
24. KJ

    KarJ

    New York Area

    1 review

    3.0

    1 review

    Dined on February 11, 2023

    overall3food3service2ambience4

    We were seated upstairs. The service upstairs is terrible. Your waiter is the same person who is also working the bar for the whole restaurant. That is not fair to that person or to the customer. 2/4 of our meals came out cold. The food was just ok for what it cost. On a positive note, the atmosphere of restaurant is very nice.

    Report
25. TW

    TinaW

    Washington DC

    1 review

    4.0

    1 review

    Dined on February 10, 2023

    overall4food5service5ambience3

    Birthday celebration and first time at Camelback resort.

    Report
26. CD

    CaitlinD

    New York Area

    1 review

    2.0

    1 review

    Dined on February 10, 2023

    overall2food1service2ambience2

    I ordered the redfish and it was terrible. Dry and fishy. Portions were small and extremely overpriced

    Report
27. NC

    NicoleC

    1 review

    5.0

    1 review

    Dined on February 10, 2023

    overall5food5service5ambience5

    Michelle was fabulous she was so attentive and went into great detail on menu selections. This was our 1st time and was amazing.

    Berrellis Italian ChophouseResponded on February 13, 2023Hi Nicole, Thank you for sharing your feedback with us! We will be sure to let Michelle know of the kind words and are so glad to hear about your amazing dining experience. We hope to welcome you back soon.

    Report
28. SW

    StephanieW

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on February 4, 2023

    overall5food5service5ambience5

    Our waitress Michelle was wonderful! She took our order right away and made sure the kids' meals were delivered promptly to our very hungry 9 year old twins. We will definitely be back.

    Berrellis Italian ChophouseResponded on February 9, 2023Hi Stephanie, Thank you so much for leaving your feedback! We are so glad to hear that you enjoyed your dining experience. We will make sure to let Michelle know of the kind words! See you back soon!

    Report
29. JA

    JohhnyA

    1 review

    2.0

    1 review

    Dined on February 4, 2023

    overall2food2service2ambience3

    We have eaten here for the last few years coming to Camelback and this year might be out last time. I specifically reserved our favorite area upstairs over a month in advance and when we got there we could not sit upstairs. There were table available but they said sorry. Multiple drinks and some food on the menu was not available. And the menu is small to begin with. Food was marginal at best, but overpriced like crazy. I know you are at a resort per-sei but it is gouging at this point. Server brought our dinners out without clearing any of the appetizer plates or anything. Just not the service for what we paid for.

    Report
30. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    vip
    5.0

    4 reviews

    Dined on February 3, 2023

    overall5food5service5ambience5

    Food was great! Our server was fantastic!

    Berrellis Italian ChophouseResponded on February 9, 2023Hello, Thank you for sharing your feedback with us! We are so glad you enjoyed your dining experience at Berrelli's. Please come back in the spring or summer to try one of those menus, they are amazing!

    Report
31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 2, 2023

    overall3food3service4ambience4

    Calamari appetizer was amazing. Spaghetti was great. Chicken Parmesan and steaks were just meh.

    Report
32. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on January 29, 2023

    overall5food5service5ambience5

    Our server was awesome & food was delicious. Highly recommend!!

    Report
33. OT

    OpenTable Diner

    New England

    4 reviews

    1.0

    4 reviews

    Dined on January 28, 2023

    overall1food1service1ambience1

    Server and front desk were arguing over our table right next to us. Some of our food was good while others of our party thought it was really bad. Definitely over-priced and we will definitely not return.

    Report
34. TP

    ToddP

    1 review

    4.0

    1 review

    Dined on January 27, 2023

    overall4food5service3ambience4

    Our server NEGLECTED to tell us that the bill includes and 18% gratuity!! we felt it was sneaky NOT to tell us, rest of the service by the server was very good but it left a 'bad taste in our mouth' that we were not told about the included 18% until we asked!! However, a lunch waitress at Trails End DID inform us about the 18% when she presented our check and we appreciated that

    Berrellis Italian ChophouseResponded on February 1, 2023Hi Todd, Thank you for taking the time to share your feedback with us. We apologize that our staff did not make you aware of our gratuity policy at the resort. We will make sure to inform our management team so they can adjust this issue right away. We hope to welcome you back soon and thank you for letting us know.

    Report
35. OT

    OpenTable Diner

    Baltimore

    1 review

    2.0

    1 review

    Dined on January 22, 2023

    overall2food1service5ambience5

    The food came out cold and flavorless. The prices for the steak was what you would expect for prime aged and instead was select. The server was wonderful. But even the wine menu was lackluster for a steak house.

    Berrellis Italian ChophouseResponded on January 24, 2023Hello, Thank you for taking the time to leave your feedback about your dining experience. We are sorry that your expectations were not met during your visit. Our wine list is currently getting a refresh, a new one should be available soon! We hope that you can give us another try sometime soon!

    Report
36. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food2service5ambience4

    The salads were delicious but of the 9 of us, only 2 enjoyed the main courses. Both of us ordered the same dish - mushroom ravioli. Otherwise, the fish was dry, the chicken Parmesan was so-so, and the meatballs were ok but the spaghetti was so-so.

    Berrellis Italian ChophouseResponded on January 17, 2023Hello, We appreciate the feedback regarding your dinner experience. We apologize for the dishes that did not come out the way you expected, this is defiantly not the standard for us. We will make sure to let our team know and see where they can improve. We hope to see you again soon!

    Report
37. AR

    AshleyR

    1 review

    3.0

    1 review

    Dined on January 15, 2023

    overall3food3service4ambience5

    The service was amazing!! We had some cocktails, steak, lobster, and the gnocchi. The tomahawk steak wasn’t very flavorful and the old fashions were very sweet but overall it was a good experience. The gnocchi was delicious

    Berrellis Italian ChophouseResponded on January 17, 2023Hi Ashley, We are so glad to hear about your dining experience! Those are some of our favorite dishes, the gnocchi is one of the best ones. We will be sure to let our kitchen staff know about the dislikes you had during dinner. We hope to welcome you back soon!

    Report
38. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Awesome place. Maria and Male do a fantastic jiob!!

    Berrellis Italian ChophouseResponded on January 17, 2023Hello, Thank you for the feedback, we truly appreciate it! We will be sure to our staff know of the kind words!

    Report
39. BB

    BrittanyB

    New York Area

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Food, drinks and service was great! We had a great dinner for 6!

    Berrellis Italian ChophouseResponded on January 17, 2023Hi Brittany, Thank you so much for the feedback about your dining experience! We are so glad to hear that you had a wonderful evening. We hope to welcome you back in the Spring for our new menu options!

    Report
40. C

    Caroline

    Tampa

    1 review

    3.0

    1 review

    Dined on January 7, 2023

    overall3food3service1ambience2

    The dinner was fine. However the drinks came out after our meal was served following an appetizer.

    Berrellis Italian ChophouseResponded on January 9, 2023Hi Caroline, Thank you for taking the time to let us know about your dining experience. We apologize for your drinks coming out later than they should have. We will be sure to let our team know and we hope to welcome you back soon!

    Report