Benihana - San Mateo, CA

Reseñas de Benihana - San Mateo, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Reed

   San Diego3 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Our server and chef were great. The food was also delicious. My main complaint is that we waited over an hour to get our food started. Our reservation was at 8 PM but food didn’t start cooking until around 9:10 PM. The restaurant wasn’t packed and I did see others waiting, but I did notice that there were not many chefs available. Our chef was very nice and skillful and put on a great show. I think Benihana should hire more chefs so they can provide better service and decrease the overall wait time.
   

   A 1 persona le resultó útil

2. K

   KATIE

   San Francisco4 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had an amazing time at dinner!! It’s been a while since our group of friends have been to Benihana - we all grew up here in the Bay Area so this was a nostalgic treat! Our waiter Tony was amazing, very attentive and assisted us with all our needs. Our chef Dixon put on a great show! We had such a great time we can’t thank everyone enough!!
   

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3. V

   Victoria

   San Francisco22 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   This was by far the worst experience we’ve ever had at Benihana. Our reservation was at 6:30. We weren’t seated until 7:00 and the chef didn’t arrive at our table until past 8:00! The staff was not very friendly nor were they entertaining as you would expect for Benihana, especially since we were celebrating my daughter’s 18th birthday. My daughter was disappointed and upset. I complained to the manager and he offered us free pictures that were just as bad as their service.
   

   A 1 persona le resultó útil

4. J

   Jessica

   San Francisco1 reseña

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   The experience was very nice for our first time there.
   

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5. P

   Pete

   San Francisco6 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Seated with 20 min of reservation. Very crowded otherwise excellent :)
   

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6. S

   Soledad VIP

   San Francisco5 reseñas

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   The staff was young and clueless. Bartender was cold. Couldn't even make a basic martini. The manager and chef were really good, but the place is not that great for what you pay.
   

   A 1 persona le resultó útil

7. P

   Pinky

   Unspecified1 reseña

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 4

   For being newly open service and food was horrible.
   

   A 1 persona le resultó útil

8. R

   Ruben VIP

   San Francisco32 reseñas

   5.0

   Comieron en 24 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server Kayla was the best bubbllyly and explosive personality, attentantive, quick responsiveness, and willingness to cater to our satisfaction. Chef Dixon humorness and deliverance satisfied our savored food experience.
   

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9. J

   Janis

   San Francisco3 reseñas

   4.0

   Comieron en 24 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   The service was a little slow this night. The restaurant is loud so table conversation is difficult. The food is very good.
   

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10. W

    Wayne

    San Francisco34 reseñas

    1.0

    Comieron en 23 de abril de 2025

    1. Global 1
    2. Comida 3
    3. Servicio 1
    4. Ambiente 4

    Inexperience management! Service and quality needs to improve. Had reservations but was not seated for 40 plus minutes after my initial reservation. Management indicated they were having staffing issues.
    

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