Benihana - Saginaw, MI

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1. OT

   OpenTable Diner

   Las Vegas

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   overall2food2service3ambience1

   Service and food were mediocre. The vegetable was white onion and a single slice of zucchini. The steak was loaded with grizzle and fat and overcooked, and unseasoned. Had to ask for sauces. Service was one server for all of the grill guests. She did her best as she was alone!! We won’t return. Very overpriced and underwhelming.
   

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2. NK

   NicoleK

   1 review

   4.0

   1 review

   Dined on May 20, 2023

   overall4food5service5ambience3

   Pricey night out but excellent food and friendly staff. Made reservations beforehand and was shown right to a table upon arrival.
   

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3. OT

   OpenTable Diner

   Tulsa

   2 reviews

   5.0

   2 reviews

   Dined on May 19, 2023

   overall5food5service5ambience5

   Wonderful experience! Great food, great show and a great environment!
   

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4. B

   Brittany

   1 review

   2.0

   1 review

   Dined on May 14, 2023

   overall2food2service2ambience3

   Service was not great, never received our appetizer, received the incorrect entree, and the food was cold. Incredibly overpriced.
   

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5. JC

   JenniC

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food3service3ambience3

   Was busy and service was slow. Food was good not great and very expensive.
   

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6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food3service2ambience2

   We had a reservation at noon. It took 30 minutes just to order. The food was ok and way overpriced compared to genji. $450 for six adults and a 2 year old. Not sure if we’ll return.
   

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7. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined on May 5, 2023

   overall4food3service5ambience4

   Thank you for making a special day (two college graduates) even better
   

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8. OT

   OpenTable Diner

   Detroit

   1 review

   5.0

   1 review

   Dined on May 2, 2023

   overall5food4service5ambience5

   My food was fantastic. Great staff! Excellent service.
   

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9. SJ

   StephanieJ

   1 review

   5.0

   1 review

   Dined on May 1, 2023

   overall5food5service5ambience5

   The staff were all fantastic!!! It was a great time!!
   

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10. HS

    HollyS

    1 review

    3.0

    1 review

    Dined on April 29, 2023

    overall3food3service4ambience4

    This was our first time dining since Benihana took over the former Ghenji. The cost of dinner doubled since our last visit and the food was not as good. $5 charge for fried rice after paying almost $40 for the dinner was ridiculous. Then they have no salad dressing options besides the house dressing. Far too expensive for what we got. We will likely not return.
    

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11. LE

    LisE

    1 review

    2.0

    1 review

    Dined on April 22, 2023

    overall2food2service3ambience3

    Very oily, too much pepper and overall limited....only onions and zuchini for hibachi veggies. 4.90 extra if you want fried rice on hibachi vs white rice. And only house salad dressing. Which was very sour...
    

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12. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 22, 2023

    overall2food1service5ambience3

    The food has too much pepper, it does not taste or even compare to the Benihana in Farmington Hills.
    

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13. TE

    TEGen

    1 review

    5.0

    1 review

    Dined on April 21, 2023

    overall5food5service5ambience4

    Great food and service. Very happy with our visit.
    

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14. D

    Disappointed

    1 review

    1.0

    1 review

    Dined on April 16, 2023

    overall1food1service1ambience1

    Honestly, didn’t eat there. Made a reservation, drove 1.5 hours. Power was out and the doors locked. No call/text/email. Pretty poor communication. Super disappointing, especially for the kids.
    

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15. P

    Pavlark2565

    Detroit

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5

    We love this spot!! The service is excellent! The chef’s are so fun and very attentive. We always get the filet and lobster tail. Consistently well prepared with great flavor.
    

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16. B

    Bradley

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food5service5ambience5

    Recently remodeled, everything is new and clean. Food was great, server was great, and the chef was great. Expensive, but what isn’t anymore.
    

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17. OT

    OpenTable Diner

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on April 14, 2023

    overall4food4service4ambience4

    Little pricey. Little smaller portions than expected. But the food was great. Not extremely busy.
    

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18. RS

    RickS

    1 review

    5.0

    1 review

    Dined on April 14, 2023

    overall5food5service5ambience5

    The food was great. Our waitress was attentive and our chef was friendly and did an excellent job with our meal. Our only complaint is that it is extremely noisy therefore it is difficult to hear the waitress, chef or even the person sitting next to you.
    

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19. K

    Kate

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on April 8, 2023

    overall2food2service2ambience2

    Staff waited until reservation time to seat us. Waitress got 1 out of 3 drinks correct. Food was good, but over priced. Cook didn't do any tricks as part of his cooking show.
    

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20. OT

    OpenTable Diner

    Northern MI

    1 review

    3.0

    1 review

    Dined on April 4, 2023

    overall3food3service2ambience4

    Drinks are very expensive…vodka soda was $12. The white rice is disappointing and the upgrade to fried rice is $5 more. The server was very pleasant but it took a long time to get things we needed I.e. salt and pepper, a fork. My steak was delicious but my husbands was totally bland. Veggies are only onions and zucchini.
    

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21. TS

    TerraS

    Northern MI

    1 review

    5.0

    1 review

    Dined on April 1, 2023

    overall5food5service4ambience5

    Food and drinks were delicious. Atmosphere was nice and clean. Everyone was smiling and welcoming.
    

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22. KF

    KrisF

    Detroit

    1 review

    3.0

    1 review

    Dined on April 1, 2023

    overall3food3service5ambience3

    Our server was great. Food was bland. They cook everything in this butter garlic spread. You only get 2 choices for salad dressing. Ginger and vinegar and oil. They don't tell you either that if you choose fried rice over steamed rice it's very pricey. And again this rice is cooked in garlic butter. Also they automatically add your tip. So even if your unhappy about your service they still make you pay. Not worth a 2nd visit if you ask me.
    

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23. KM

    KrisMicRay

    Chicago

    12 reviews

    vip
    5.0

    12 reviews

    Dined on March 31, 2023

    overall5food5service5ambience5

    Excellent dinner and excellent server and cook. Would go back
    

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24. KP

    KathleenP

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on March 27, 2023

    overall3food2service2ambience2

    It is not the same as other Benihanna’s , we have been to. The cook was very lackluster and it was really disappointing as I had told my sisters what a good time it was just for entertainment alone.
    

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25. p

    pattier

    Detroit

    1 review

    2.0

    1 review

    Dined on March 25, 2023

    overall2food4service2ambience2

    Way over priced now. They up charge for fried rice now and additional up charge for chicken fried rice. No lunch prices on the weekend. We wont be back for $50 a plate.
    

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26. AC

    AmyC

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on March 24, 2023

    overall3food3service5ambience4

    Service was great! Very friendly server and chef. Food was very boring not any flavor! We’ve been to several Benihanas in different cities and states and this was the worst! The quality of food was there but it lacked flavor! Very boring and so sad for the cost!
    

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27. CR

    ChuckR

    Detroit

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5

    We were seated on time. Food was really good and the overall experience was excellent.
    

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28. JR

    JustinR

    Detroit

    1 review

    2.0

    1 review

    Dined on March 12, 2023

    overall2food2service3ambience1

    The food was cold and as soon as the cook was done our server wanted us to pay. We didn’t even get our ice cream. My kids were disappointed to say the least. Definitely a very poor experience.
    

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29. D

    David

    Detroit

    38 reviews

    vip
    2.0

    38 reviews

    Dined on March 10, 2023

    overall2food2service3ambience2

    Service was decent. Person was new but tried hard. Two orders were wrong. The worst rice I have ever had at any Japanese steakhouse. The chef was slow and everyone’s food came out at too many different times. Having been to several places like this I expect it to not flow perfect but it wasn’t really bad.
    

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30. MW

    MarkW

    Detroit

    1 review

    2.0

    1 review

    Dined on March 6, 2023

    overall2food2service1ambience1

    Our chef did no tricks. Our server was doing double duty waiting on 3 tables and working as the bartender. So server was slow on getting drinks and other things we needed. The price was double what we usually spend going to a place like this, and we received half the amount of food. All and all I will never go back to any Benihana every again.
    

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31. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on March 4, 2023

    overall3food1service4ambience2

    Birthday meal. Wanted to use my offer they sent but small print said only good Sun-Thurs. fried rice is a much smaller portion than previous and up charged for it Shrimp had not fresh taste. Did not enjoy the food
    

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32. CH

    ChristinaH

    Detroit

    1 review

    1.0

    1 review

    Dined on February 26, 2023

    overall1food1service1ambience1

    Took an hour for them to come start our food. We had to remind the waitress to bring our rice. The chef forget multiple peoples protein and had to stop to go get it. Took another hour for the food to cook (meanwhile the table next to us had just as many people and was done in 30 min). The “veggies” are just zucchini and onion. The fried rice is bland. Despite going back multiple times for items, they still forgot 2 peoples food and we had to remind him. My MIL didn’t get what she ordered. We brought it to the managers attention and nothing was done to the bill, we had to bring it to her attention AGAIN. None of us got the green tea that’s supposed to come with our meal. Their yum yum sauce tasted like straight mayonnaise. Do yourself a favor and drive 45 min south to Flint for Sagano’s. It’s 100x better and cheaper.
    

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33. OT

    OpenTable Diner

    Northern MI

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2023

    overall5food5service5ambience5

    The whole thing experience inside the store was fun and delicious. I do have one complaint that is important to address. The handicap ramp has a very large area that prevented me from using it. There was no way around the ice and snow. I had two people holding onto me so I wouldn’t fall, but it was treacherous for everyone. I cannot use steps without intense pain that worsens in my neck, knees, hips, and feet after climbing a couple stairs. I mentioned the ice and snow covered handicap ramp as soon as I arrived inside. By the time I left, TWO HOURS LATER, nothing has changed. That is absolutely UNACCEPTABLE.
    

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34. NP

    NicoleP

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on February 18, 2023

    overall4food3service5ambience4

    This locations food was not as flavorful as other Benihana restaurants I’ve visited. The fried rice was bland, the garlic butter was not the same, the chicken was tough. Those at our table who got filet said it was good. We did have great service from the waitress and the at the table chef was pleasant. He just needed to use more seasoning. The sidewalks were not cleared of the snow which made for a tricky walk into the restaurant. Overall, a decent experience. No one brought home their leftovers, which is telling of the flavor of the food. We would not visit this location again given the overall flavor of the food compared to the price.
    

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35. HW

    HaleyW

    Nashville

    1 review

    3.0

    1 review

    Dined on February 18, 2023

    overall3food3service3ambience2

    First time trying Benehanas since it reopened. The portion sizes have been cut, but the prices have been raised. Value and portions sizes that were there before are no longer present. In addition for being a “new” restaurant they didn’t upgrade the hibachi tables from the old one. Essentially it was the old Genjis, but with red chairs. They also state they offer a birthday deal, however it is only good for Monday-Thursday and they don’t make that very clear in the offer.
    

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36. LV

    LindaV

    Detroit

    1 review

    4.0

    1 review

    Dined on February 17, 2023

    overall4food3service3ambience5

    The food was good, but over priced for the amount you were given. The 2 shrimp for appetizers are cut into small peices, which wasn't the best. The fried rice is an additional cost, and that's the best part!
    

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37. s

    serviceneedsimprovement

    Detroit

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food3service1ambience3

    I have been to several benihana and this was the worst experience I have had yet. Our waitress refilled our tables drinks after they had been empty for over a half hour, and we had to flag her down. She was only taking care of one other table, and they were next to us. That table was also empty for the majority of our stay. She would disappear for forty five minutes at a time, and come back forgetting everything the chef and our table mates asked for. She took an hour to bring us our bills, and those who paid with a debit card waited for another half hour for her to return. The chef had asked us if we had been to benihana before, and the family at our table said no. They had small children, yet he did not put on any kind of show, he just silently cooked our food. Overall, the experience was very sub par and took much too long. I would suggest going to another location for anyone who wants a dinner show or good service.
    

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38. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on February 13, 2023

    overall2food2service2ambience3

    2nd time visiting this location since it was changed to Benihana! 2nd disappointment! Hosting staff - uncertain, unorganized Service - had a birthday certificate to use which has restrictions of course BUT because we didn’t print it off they would not give us the credit (kicker was it was expiring the next day which is Valentine’s Day and a restriction on the certificate). Server was apologetic but never offered to send a manager. Food/Chefs- this time was better but seems like the chefs are not consistent. Looking around to other tables each offered different things (additional sauces, more of a show, etc). The price you pay doesn’t match the quality/quantity of food!
    

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39. C

    Chelle

    Northern MI

    1 review

    3.0

    1 review

    Dined on February 11, 2023

    overall3food3service3ambience2

    Was 30 minutes after reservation to get to our table. Forgot the white rice, shrimp appetizer was made after entrees. Other couple at our table was rude.
    

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40. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on February 10, 2023

    overall5food5service5ambience5

    We were celebrating my husband's birthday. It was a surprise. The food was delicious. The chef funny, yet professional. Overall we had a wonderful time.
    

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