Benihana - Niagara Falls Ontario

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1. c

   cathys

   Toronto

   16 reviews

   vip
   5.0

   16 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Excellent service and so much fun.

   Report
2. B

   Beni

   1 review

   3.0

   1 review

   Dined on June 18, 2022

   overall3food3service3ambience3

   Nothing particularly bad or outstanding. Not great value for the quality of the food.

   Report
3. A

   Adri

   1 review

   2.0

   1 review

   Dined on June 18, 2022

   overall2food3service2ambience1

   We had several errors with our order, I had to remind the server several times about apps and other things we never received. It was a bday and the chef said they would do something special.. nothing was done ! We had a table of a screaming child beside us the whole night ! So overpriced for the service and portions while the chef was trying it was a very basic show with our meal.

   Report
4. SB

   ShaneB

   1 review

   4.0

   1 review

   Dined on June 18, 2022

   overall4food4service3ambience4

   Food and experience was great. Portions were more then adequate. My only issue was that the tip was added to the bill pre tax. we were a party of 5 with a bill of $430 after tax and a $51 tip added directly to the bill. Given the opportunity to decide on the tip amount myself would have left $100 but if places are telling me how much to tip thats all they get

   Report
5. VG

   VGGM

   Washington DC

   10 reviews

   vip
   2.0

   10 reviews

   Dined on June 16, 2022

   overall2food2service2ambience2

   Not the same Benihana experience we’ve had in the US. Service was okay – well intentioned and friendly, but it took a while for the orders to be taken. Soup was meh and the salad too. The food was not very well seasoned or flavored. Crazy amount of money for what we had in the end. Would not repeat it.

   Report
6. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on June 14, 2022

   overall5food5service5ambience5

   Excellent food and service we will be back

   Report
7. OT

   OpenTable Diner

   New York Area

   2 reviews

   3.0

   2 reviews

   Dined on June 14, 2022

   overall3food4service4ambience4

   The employees were very nice and the chef was great. But I have been to a lot of Benihanas and I would say this one was my least favorite. Their menu is VERY limited and they charge you extra for the hibachi rice which i find strange. Also way more expensive than other benihanas but I’m guessing it’s because it’s on Clifton hill. Food was good but probably won’t go back.

   Report
8. CW

   CarolynW

   1 review

   1.0

   1 review

   Dined on June 13, 2022

   overall1food1service1ambience1

   This restaurant is over priced and the food was terrible. Dishes were dirty... Very bad experience. Save yourself 150 dollar meal...per person.... :(

   Report
9. RP

   RobertoP

   1 review

   5.0

   1 review

   Dined on June 12, 2022

   overall5food5service5ambience5

   👍chef’s Patricio! was really good! Food was amazing

   Report
10. KB

    KaileighB

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Arthur was our chef on Saturday when we went for dinner, and he was amazing! Very entertaining, funny and the food was incredible! Would highly recommend!!

    Report
11. SG

    SilviaG

    Toronto

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food4service4ambience5

    It was just ok and could use some more veggies for the price you pay.

    Report
12. SD

    StephanieD

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    Toto was fantastic- food was amazing, loved the soup and steak

    Report
13. AG

    AGGG

    Toronto

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5

    Great place to have a special dinner with the family, dinner with a show!!!

    Report
14. J

    Jenna

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service4ambience5

    The food was wonderful, Patrick was a great chef who provided an amazing experience. Would definitely recommend!

    Report
15. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on June 1, 2022

    overall5food4service5ambience5

    It was so much fun, I really enjoyed the whole experience!! Will recommend to friends and family for sure :)

    Report
16. PZ

    PolinaZ

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service2ambience1

    Good evening! The experience of visiting your restaurant turned out to be very unfortunate, because after half an hour I felt bad and the whole evening I felt bad. I still have a lot of pain in my stomach. Yesterday was upset and indigestion. My husband also had a stomachache, but not as bad as mine. In addition, for some reason, only at the very end, the waiter warned everyone that an additional 17% tax would be included in the bill. This was not mentioned anywhere before. A very strange tactic of informing customers.

    Report
17. KK

    KarenK

    New York Area

    1 review

    2.0

    1 review

    Dined on May 29, 2022

    overall2food1service3ambience1

    I would have thought that Benihana’s was such a prescriptive chain that the food quality would be consistent. Not so, apparently. The food prepared by our “chef” was sub-par, and he didn’t know the typical tricks except the volcano onion and flipping bowls. Fried rice came with a $5 up-charge and barely any ingredients except rice and overcooked scrambled eggs. Everything was heavily sprinkled with MSG. Its not possible to get out under $100/person as you are required to get a $65-125+ entree, 17% service fee, tax. Waitress didn’t know what a martini or even gin is, but she’s just untrained so I did tip over the required. Similarly the poor clumsy chef may improve if trained, and I know it’s hard to get workers, but we got surprisingly great service at tpuristy Table Rock.

    Report
18. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 29, 2022

    overall2food2service2ambience3

    It took forever to get started. The service was alright, the show was good but the food was alright and the chef made some issues with everyone’s orders.

    Report
19. EG

    EGOR

    Toronto

    1 review

    4.0

    1 review

    Dined on May 28, 2022

    overall4food4service4ambience4

    Our chef was fantastic and the food was delicious and fresh

    Report
20. LF

    LFSi

    New York Area

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 28, 2022

    overall3food3service3ambience2

    The most expensive meal in Niagara falls. The price for food at this location is 3x as much as any other Benihana location. NOT worth it

    Report
21. SM

    ShunsukeM

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined on May 28, 2022

    overall2food2service1ambience4

    I waited too long for the cooker to come. Should avoid taking too much reservation, if they insist that they are busy.

    Report
22. CL

    CrystalLau

    1 review

    5.0

    1 review

    Dined on May 26, 2022

    overall5food5service5ambience5

    The food was delicious our chef Toto was super entertaining. Not only was out food over the top phenomenal but he entertained our table like no other. thank you for such an amazing experience. Hope to visit again soon!

    Report
23. AF

    AleksF

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food5service5ambience5

    From the time we arrived until the time we left we had a fantastic experience. The hostesses were pleasant and prompt, our server was personable, kind, and very helpful. I am fairly certain it was the owner who checked on us midway through our meal and afterwards to make sure everything was meeting our expectations, Benihana’s exceeded them! Our family doesn’t go out too often having a 4 year old and 5 month old, so this was a treat. The food was good, the show was amazing! So much fun to watch and interact and enjoy! A little disappointed that we were charged a tourist fee even though we live in Welland but other than that this is definitely a place we will come again! My son is already asking when we can go back and see the onion volcano ☺️

    Report
24. CW

    CharlieW

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    Toto is the man!!!! What a legend, food was amazing will definitely be back! Such an amazing experience

    Report
25. JT

    JayT

    1 review

    2.0

    1 review

    Dined on May 22, 2022

    overall2food1service3ambience3

    Poor food quality and service. Booking and customer service experience excelent!

    Report
26. A

    Anila

    Hawaii

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    Food and teppantaki chef were excellent! Be aware of cost, minimum $65 per person

    Report
27. BH

    BrokeandHungry

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food5service5ambience4

    It was a pleasurable experience all in all. The chef was an excellent entertainer and very skilled at his craft. I believe that the price point was way too high for what we received. 95% of my meal was onions and mushrooms leaving me hungry after dinner. The bill cost $319.00 for 2 steak dinners and this was after they removed the hefty $40.00 tourism tax as we are locals in Niagara Falls. That being said it would have cost a couple from out of town nearly $360.00 and this was with us only drinking water. It kind of appeared as they are gouging their clientele. One visit was enough after the remortgage in order to eat experience.

    Report
28. K

    Kaylah

    Toronto

    1 review

    1.0

    1 review

    Dined on May 9, 2022

    overall1food2service1ambience4

    Terrible !! I’d never go back for $300 no liquor !! I had a Mother’s Day reservation and still had to wait 1 hr after being seated for our chef to arrive…. The food was no different than your local Chinese nothing special … the shrimp were very tiny…. Server just wanted us to buy alcohol… we don’t drink. And we felt rushed towards the end of the night… this place is a money grab and NOT WORTH IT !! Go to the keg !!!

    Report
29. BJ

    BramptonJerseyGirl

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    It was fun. It was entertaining. I recommend everyone should try it at least one time. A dining experience you won't forget. Tip added to the bill. I would definitely do it again in the future.

    Report
30. MM

    MaggieM

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service4ambience3

    Everything was good. But I don't feel like the price was justified. There us a similar restaurants 2 blocks away for half the price. Food delicious. There was no special service or anything that made this place stand out.

    Report
31. OT

    OpenTable Diner

    Toronto

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great experience and food, would definitely visit again! Thank you

    Report
32. KC

    KellieC

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food4service2ambience2

    Very fast - in and out - but less of an experience. Very little “compared” to other grills where they cook in front of you.

    Report
33. EY

    EricY

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food4service3ambience3

    I would say it was ok overall. Extremely expensive for what you are getting. I probably won't return because of the cost.

    Report
34. ME

    MeatEaters

    New England

    10 reviews

    3.0

    10 reviews

    Dined on May 7, 2022

    overall3food3service3ambience4

    Our chef was decent, not fully on his game but did a good job. Our server came at the beginning to take our order and bring drinks. We didn’t see her again until she brought the bill.

    Report
35. d

    disappointed

    Calgary

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food4service3ambience2

    Food was good as should be for Benihana but they really should not take advantage of tourists. Food cost $196 but our bill was $329.11. They charged $133 in taxes and tip for food that cost under $200. None of other pricey restaurants we ate charged this much for taxes and tip. Unless you definitely can't hold your cravings for the tepanyaki food, best to avoid being taken advantage of.

    Report
36. SC

    SueC

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food5service5ambience3

    Everyone in our group agreed that it was good to be together for a night out. Also that food and service were both excellent. Quantities were substantial. We understand that most likely as the restaurant is on the second level of the building a proper venting system must be installed. Unfortunately this caused a significant noise level at the table, while the chef was preparing. He did however answer our questions and provided wonderful entertainment while preparing. We were surprised that a specific percentage was already included in the bill. While the meal and service were certainly worth an additional charge we would have preferred to be in control of that amount.

    Report
37. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Celebrated my birthday. The chef was amazing and the server was attentive and kind. Thank you for the great experience !

    Report
38. SL

    SoleL

    Toronto

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    We enjoy our time with Arthur…he is amazing. Thanks to the owner very nice person

    Report
39. SM

    SteveM

    1 review

    2.0

    1 review

    Dined on April 22, 2022

    overall2food4service3ambience2

    Took my wife and daughter for dinner. 2 steakFilet and 1 chicken/shrimp dinners and a bottle of wine cost over $500.00 when taxes and service charges were factored in. The for was fine but not for the price. If you have a desire to drop $500 on a meal for 3 people, I would recommend many other restaurants before this one.

    Report
40. LS

    LauraS

    Atlantic City

    1 review

    2.0

    1 review

    Dined on April 20, 2022

    overall2food2service4ambience4

    Extremely overpriced!!! Our hibachi chef was great but it was not worth it at all. Somehow they’re getting away with charging an extra $5 for hibachi rice which sways comes with the meal.

    Report