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Benihana - Downey
Dine and relax in the 9,498-square-foot restaurant, located in the Promenade at Downey. This restaurant includes a sushi bar, cocktail lounge and expansive dining area. The restaurant’s lounge area offers a casual atmosphere to enjoy Benihana’s delicious cocktails and fresh sushi options. Guests looking for a unique and entertaining culinary experience can take a seat at one of the restaurant’s 19 teppanyaki tables, where chefs will show off their world-famous hibachi tricks. Looking to host an event or private party? Our private dining rooms are always a crowd-pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
My husband and I always have dinner there. Compared to other benihana, they are always on point. Service is amazing specially during this covid dine in situation.
My daughters order was wrong not once but twice..
Also, when we reserved we had put that it was for my birthday. & we didn’t get any recognition for that
Open table me comfirmo mi cita pero cuando llegue me dijeron que ta estan por cerrar y me atendieron
The service was great!! Loved that they are still open. We sat in the corner and it was super cold, a heater would have been nice. The food didn’t taste the same but it’s as best as it can get!! Overall great Friendsgiving!
Short staffed for sure! But over all nice experience. Drinks are over priced.
Waiter was good a little slow for nobody really there and the food taste burnt almost
Service was slow got our food two later manger was a very rude and unprofessional will never go back
Service could have been better
Food was great as always. It was a cold night and they didn’t have propane tanks for they heaters. Manager said it was busy on Wednesday night which was Veterans Day but cmon you gotta know Fridays and Saturdays are gonna be the restaurants money making days and you couldn’t refill on your propane tanks? It was super cold. Next time refill your propane tanks and be ready for the weekend
The heater had ran out of gas and it was freezing outside.
Made reservations at 7:45p, didn’t get sitting until 9p!! It defeated the purpose of making reservations it literally seem like I did a walk in. No apology was given by no one. Very disappointed we will ask our waiter for something and he would forget about, would bring it like 10 mins later. I honestly don’t recommend this place. Took people for their first time trust me they won’t be back.
Food was cold when brought out to the table only thing was hot was the rice
We normally dine here quite often at this Benihana location. I believe we had a new server that didn’t know the menu to well. He forgot to bring out or appetizer with the Emperor Trio combo. When he brought out our food the food was cold and it didn’t taste good as it normally does. At the end of our meal he brought us our check and didn’t offer us the dessert that came with the meal. I wasn’t to happy with this experience.
Check in staff is not friendly. Waited 20 minutes before being seated and we had reservations.
Great place awesome food great service
Everything was fine but the food was cold had a different taste to it.
The Food was so delicious & Hot this is why I'll go back again soon
TERRIBLE. The seating was outside. The food arrived cold. The option for Chicken Fried Rice was bad (the rice was mushy and missing an ingredient I still cannot put my finger on). Just when going to Benihana's there is supposed to a certain type of expectancy that was just not there. The drinks were flat and the waitress forgot all about the happy hour specials my table ordered. Just all in all bad service. Would never go this one again.
GREAT JOB, WE ENJOYED OUR NIGHT THE FOOD, AND DRINKS WERE EXCELLENT
Great food and service! Outside dining is fantastic!
Food great as always. Serviced sucked. Our waitress only came by once to check if we needed anything. And through out my whole 1.5 hrs that I was seating , not one time was I offered another drink or my wife. Really sucked. And they were not even busy.
Our soup was very salty, portion is way to little, food was cold
The food was amazing and I like how they are safe. We are not too close to ppl and the service was fast.
Due to corona you can't experience the hibachi grill. Eating outside your food gets cold so fast. The weather plays a big part no matter where you go for outside dining, but this location was not prepared. They didn't have propane for their heaters to keep customers warm enough. With payment options we spent an extra 45 minutes at the restaurant because they didn't have a system set up for me to input my pin number for my debit card.
My daughter’s 11th Birthday
The waiter was 10 out 10 he’s name was Danny. He was super attentive. I will go back to this Benihana.
Over priced! Price went up and they don’t cook in front of you!
Under the current conditions I could almost not expect any better. My waiter was not very efficient she didn't seem to know the in and out of waiting on people which in turn we as customer suffered in service.
Like always, the food was delicious. The service was a bit off this time. We sat for 15+min waiting for our server to take our order or even offer drinks. I must say though, once we placed our order the food came out quick.
FOOD WAS COLD MAYBE TRY ANOTHER WAY TO PREPARE IT SINCE COVID
Worst Benihana I’ve ever been to. Got seated next to loud ignorant people that swore nonstop. My entire table didn’t receive silverware until the main course arrived. No one checked to see how service was. Bar and staff full of people on there phones rolled their eyes when I got up and asked for drinks I ordered and never received. Then after enough was enough I asked for a manager and they didn’t want to bring one out originally seeing I was fed up then they tried to extend customer service I never received but I continued to ask for a manager until one was brought out. Felt like I was at a food truck after midnight. Don’t go here choose a better location that’s what wiling to give you what you pay for.
Had a great time with my girlfriend. Our waiter was amazing! Recommended an apple saki that was delicious!
Had to send some of my food back because it was cold ☹️
Made reservations for 4 at 6pm. Didn’t get seated until 635. Once seated server was polite but did not know the menu. (Maybe new) We all ordered and the food was brought out in waves. Appetizers were brought out with the main course. My daughters food was missing and every time we asked our server he would shrug his shoulders and say, “not ip to me boss, I can’t be in the kitchen and serving food”
He probably said that same line twice. Very unprofessional.
My waitress was amazing she made me feel so good about eating there
Good food good service what else do you go there for. Just miss the interaction with the chefs
Some hosts need to be a little more friendly , especially when you make minor request such as moving tables because the sun is hitting the customers face .
Waitress was really nice and attentive .
I had to send my food back 4 times being allergic to shrimp. And since they just rewarmed my food. Rice was chalky and not cooked with garlic butter. Kinda it messed up my night and it was my birthday. After that experience i dont think ill ever be back. Customer service was good but the cook continued to prepare my food poorly.
Food was cold 🥱
We made reservations a few days before so it was no wait we were seated on the outdoor patio food was great the staff was great they had masks and shields menus were available via QR scanner the utensils and napkins were in a plastic bag not the usual Benihana experience you would get pre pandemic but they are doing a great job of keeping patrons safe
Benihana - Downey does offer delivery in partnership with Postmates and Uber Eats. Benihana - Downey also offers takeout which you can order by calling the restaurant at (562) 372-9210.
Benihana - Downey is rated 4 stars by 2894 OpenTable diners.
Benihana - Downey does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.