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Benihana - Downey, CA

3.9
3354 Reviews
$31 to $50
Japanese
Welcome to Benihana! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki.

Dine and relax in the 9,498-square-foot restaurant, located in the Promenade at Downey. This restaurant includes a sushi bar, cocktail lounge and expansive dining area. The restaurant’s lounge area offers a casual atmosphere to enjoy Benihana’s delicious cocktails and fresh sushi options. Guests looking for a unique and entertaining culinary experience can take a seat at one of the restaurant’s 19 teppanyaki tables, where chefs will show off their world-famous hibachi tricks. Looking to host an event or private party? Our private dining rooms are always a crowd-pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.

Support Benihana - Downey, CA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3354 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.3
food
3.8
service
3.9
ambience
3.8
value
Noise · Moderate
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BL
BriL
1 review
Dined a day ago
Overall1food4service1ambience1

Waited over 15 mins to be seated when had a reservation. From there, waited 20 more minutes for our waitress to take our drink order. Then it took over an hour for our chef to arrive. All throughout this time, there was no communication between staff and customers

Benihana - Downey, CA
Responded 10 hours ago

Dear BriL We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Took my wife for date night. Great place. Chef was awesome. Service was great. Shout out to Selenia, she was awesome. We’ll def go back there

OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall4food5service5ambience4

Daughters 18th bday… our server great and Chef Maria awesome

OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall2food3service3ambience1

We got there for our reservation and got seated a whole hour after. The chef forgot 2 extra rice I ordered and decided to get it from the bar which had a lot of pepper. And it was so loud where our waitress had to yell for us to hear. And there was so much smoke my eyes kept crying

Benihana - Downey, CA
Responded 12 hours ago

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Los Angeles
6 reviews
Dined 2 days ago
Overall5food5service4ambience5

Mom & aunt had a great time at Benihana’s! I recommend this place!

JP
JoseP
1 review
Dined 4 days ago
Overall5food5service5ambience5

Overall good service, excellent food and friendly staff.

Y
Yourock23
Los Angeles
1 review
Dined 4 days ago
Overall3food5service3ambience3

Everything was good just the show was very dead celebrating my birthday wasn't really the experience that I wanted to have.

Benihana - Downey, CA
Responded 14 hours ago

Dear Yourock23 On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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LR
LorenaR
1 review
Dined 4 days ago
Overall5food4service5ambience5

It was a great experience just a bit scary sitting next to 4 other people.

JP
JessicaP
1 review
Dined 4 days ago
Overall5food5service5ambience5

Excellent experience if going for the first time. The food was amazing and the atmosphere was energetic.

SS
ScottS
1 review
Dined 4 days ago
Overall5food5service5ambience4

Excellent cook with great personality. Good service with a smile.

RM
RodrigoMariachiRomanza
Los Angeles
1 review
Dined 4 days ago
Overall5food5service4ambience4

Chef was great. Staff felt a bit overwhelmed like understaffed so the lady kind of rushed us. not badly but a bit.

OT
vipOpenTable Diner
Orange County
4 reviews
Dined 5 days ago
Overall3food5service3ambience4

Our food and service were great but the hostesses were not.

Benihana - Downey, CA
Responded 14 hours ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
1 review
Dined 6 days ago
Overall1food1service1ambience1

They do not honor reservations! I had a 12:15 reservation, ended up waiting until 12:30 before I asked the hostess if my party would be seated soon, to which she replied “give us like 15 more minutes.” So I was going to be seated at 12:45? Maybe? A whole half hour AFTER the reservation was made. Ridiculous to wait that long for a reservation. My party ended up leaving because we were on a time crunch and did not appreciate the staff’s unapologetic attitude. NEVER again.

Benihana - Downey, CA
Responded 4 days ago

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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AV
AshleyV
1 review
Dined on September 20, 2021
Overall3food4service2ambience2

The service is not very good. Benihanas you know your gonna be there a while. But for some reason the downey one the employees are super slow and don’t check up on you.

Benihana - Downey, CA
Responded 5 days ago

Dear AshleyV Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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BM
BryanM
Los Angeles
5 reviews
Dined on September 19, 2021
Overall4food4service4ambience3

Very good food. It's loud.
Only thing is our cook took about 1 hour to come out from the point we sat down. That's too long there

d
deeshaj
Los Angeles
1 review
Dined on September 19, 2021
Overall3food3service2ambience3

They need to train the cooks my food didn't have season on it this time it wasn't good at all I was told I couldn't get shrimp because someone had a food allergies so I had to suffer

TB
TanyaB
Orange County
1 review
Dined on September 18, 2021
Overall1food1service1ambience2

I need someone to call me. So I can explain it was a terrible experience and I went for my birthday celebration.

Tanya Bennett
714 3070530

Benihana - Downey, CA
Responded 7 days ago

Dear TanyaB On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Very yummy and such a fun time

EG
EGeni
Los Angeles
3 reviews
Dined on September 17, 2021
Overall1food3service1ambience2

My grandmothers 70th birthday was RUINED! We were seated 45 minutes after our reservation. There was a party of 20 that came in 30 minutes after us and their chef arrived long before ours did. Actually their chef was done before our chef arrived. The chef Sarah was nice. The waitress was HORRIBLE! She didn’t know what a wine carafe was ,never turned on the grill so the chef had to wait an additional 15 minutes to begin. And the waitress attempted to steal $50! I gave her four $50 bills and she overcharged my family on their credit cards. We requested that the manager review the cameras and he came back 10 minutes later stating that “I’ll take your word for it”. I asked what did the camera show and he said “it was too small to see”. Brenda the waitress also had four $50 bills in her Fanny pack and stated that two of them were from earlier in the day! In addition to our money being stolen (the Mgr gave use back $50)He told us that he would let another manger by the name of Oscar know and it would be escalated to corporate and someone would contact us. In addition there was another waitress that came to our table as we’re packing up to leave and she only came to pick up the spoons from the ice cream bowls and spilled ice cream on a phone, the floor and almost on my uncle pants. This place has horrible service!!!!!! A party of 8 and we arrived at 7:40pm (7:45 reservation) and left and 11:30pm!!! WE WILL BE ESCALATING THIS TO CORPORATE AND THE BETTER BUSINESS BUREAU.

Benihana - Downey, CA
Responded on September 20, 2021

Dear EGeni On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
Los Angeles
4 reviews
Dined on September 16, 2021
Overall5food5service5ambience5

The food was amazing and the service was outstanding. Definitely will go back soon.

Benihana - Downey, CA
Responded 4 days ago

Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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JG
vipJenniferG
Orange County
22 reviews
Dined on September 16, 2021
Overall5food5service5ambience5

We We’re celebrating 3 birthdays and we had a great time!. Jovani was awesome and our chef. Only thing I was not a fan was the loud music . I barely can hear my family. But overall it was great experience !

Benihana - Downey, CA
Responded 4 days ago

Dear JenniferG Thank you for celebrating your special occasion with the Benihana team!

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C
Crinja
1 review
Dined on September 16, 2021
Overall2food4service1ambience3

Had a reservation at 4. Got seated at 4:15 but didn’t get our meal started till 5:30. Manager couldn’t care less. Hostess’ were pleasant and our chef was nice too but the wait time is ridiculously long. The restaurant wasn’t even crowded.

Z
Zakk
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

Our Chef…SHE was amazing !!! My kids loved it and I would recommend

j
jlo1982
Los Angeles
2 reviews
Dined on September 15, 2021
Overall3food2service2ambience2

Reservations was scheduled for 5:30pm didn’t get seated until 5:45 our waiter didn’t come to our grill until 6:15 our chef didn’t come out until almost 7pm. The food was no of the quality I expect…I go there once a month and this time the service was horrible and food wasn’t not great. Very disappointed… the chef KP threw the shrimp off the grill and it hit me fell on my pants and caused an oil stain on my pants. KP is very dangerous with the knifes while cooking in front of guest…I was very concerned about my safety when he was cutting the steaks. Safety should be first. If that knife would’ve came out of his hand I would’ve been critically hurt.

Benihana - Downey, CA
Responded on September 17, 2021

Dear jlo1982 on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
JS
JasmineS
1 review
Dined on September 15, 2021
Overall1food3service1ambience2

This was BY far the WORST experience at Benihana and celebrating birthdays. Do yourself a favor and DO NOT visit this location. Party of 10. No menus for (4) seniors as they didn't have any available, but coincidentally they 'found' some for another party across from us an hour later, took 1.5 hours to be served appetizers, dirty, lip-stick smeared mugs filled with luke warm green tea, soups were barely filled and less than luke warm, ice cream had hair and who knows what else was placed in the food that we didn't catch. Kevin, our server was rude from the start, less than helpful and should find another position as service is not his forte. Food was incorrectly entered into the order, or food served to the wrong person and chef had to walk back to the kitchen for fried rice, scallops, and the teriyaki sauce. Will NOT return to this location. Very disappointed.

Benihana - Downey, CA
Responded on September 17, 2021

Dear JasmineS On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
1 review
Dined on September 14, 2021
Overall1food1service1ambience1

9/14/2021 I had the worst birthday experience my food was horrible in on top of that we waited a to be seated and once we finally got seated it took about another hour before we got our server than we was the last once in the restaurant in I was the last person to get sung happy birthday to it was just horrible I’ve never experienced such poor service ever

Benihana - Downey, CA
Responded on September 20, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
CM
CharleneM
1 review
Dined on September 14, 2021
Overall3food4service2ambience4

I was surprised they were not enforcing spacing between customers that were in different parties. Food was well prepared. Our server had to be asked multiple times for things and failed to recognize the 2 birthdays at the table even though she asked at the beginning of service. Overall, I would go out of my way to visit this location again.

Benihana - Downey, CA
Responded on September 16, 2021

Dear CharleneM On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
Los Angeles
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Took my husband to dinner for his birthday and everything went smoothly. I recommend it 100%

CG
CassandraG
1 review
Dined on September 13, 2021
Overall4food5service3ambience3

I went for a date with my bf here & we both had a great time

CR
ChristopherRoman
Los Angeles
1 review
Dined on September 13, 2021
Overall5food5service5ambience5

Great service and show. Went for my birthday dinner and the chef sure did do there job as expected.

HL
HectorL
Los Angeles
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

Loved it, 1st timer there.....reservations were perfect on time, no wait straight to the table... from host to clean up crew, everyone was great...Chef was amazing, food was great. the price was little out of my normal range, but it was worth it.

Benihana - Downey, CA
Responded on September 16, 2021

Dear HectorL Your feedback is appreciated. We will be sure to share your kind words with the team.

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JD
JacquelineD
1 review
Dined on September 12, 2021
Overall5food5service3ambience4

Great experience, good atmosphere, great chef, delicious food, had a great time. Going to do a family dinner and bring my children and grandchildren, fun experience.

Benihana - Downey, CA
Responded on September 17, 2021

Dear JacquelineD Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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J
Jess
Los Angeles
3 reviews
Dined on September 12, 2021
Overall5food5service5ambience4

Our chef Chico was great, very entertaining. Food was delicious.

Benihana - Downey, CA
Responded on September 16, 2021

Dear Jess thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

It was three of us birthdays

Benihana - Downey, CA
Responded on September 16, 2021

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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DM
DMLM
1 review
Dined on September 10, 2021
Overall1food1service1ambience1

Such a disappointment. My daughter chose Benihana for her 4th birthday dinner celebration. This is not her first time so she was looking forward to the show. The chef didn’t even introduce himself. He just started cooking. Never any eye contact or looked up. The shocker was that the veggies were already chopped up and served last! I’ve been to different Benihana locations and that’s the first time that has ever happened. He then got my order wrong and the amount was so small, when I told him it should be more he has the nerve to say we weigh our food and that’s now how it’s done here. You can tell they just rush by cooking the food super fast to get the next party seated. Such a horrible experience and the food wasn’t even good. If you’re thinking of going to Benihana don’t come to this one. It has the 2 stars for a reason. I tried to give it the benefit of the doubt but I should’ve just listened to the other reviews.

Benihana - Downey, CA
Responded on September 14, 2021

Dear DMLM On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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CV
ClaudiaV
Los Angeles
1 review
Dined on September 10, 2021
Overall3food5service3ambience5

Has a reservation for 615pm our server sat us the table was full all around other guests that got there after us were served before. But KP our cool made it all worthwhile keeping the whole table entertained very respectful

Benihana - Downey, CA
Responded on September 14, 2021

Dear ClaudiaV On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
SM
SusyM
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

The server and the chef were excellent! Food was great!

j
jacque
Orange County
1 review
Dined on September 9, 2021
Overall4food5service5ambience4

Our chef was amazing and funny. I was happy to see a female Chef. Thank You

OT
OpenTable Diner
1 review
Dined on September 8, 2021
Overall5food5service4ambience5

Very good love it

XD
XziclaliD
1 review
Dined on September 8, 2021
Overall4food5service4ambience5

The only reason I took off a star is because it literally took 2 hours after sitting for them to start cooking for my party and I. The miso soup was also made wrong, it was WAYY to salty and I know it was just a mess up this one time because i’ve tried it here before and it wasn’t bad. Other than the long wait, the cook was funny and the food was outstanding.

FAQs

You can order delivery directly from Benihana - Downey, CA using the Order Online button. Benihana - Downey, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Downey, CA also offers takeout which you can order by calling the restaurant at (562) 372-9210.

Benihana - Downey, CA is rated 3.9 stars by 3354 OpenTable diners.

Benihana - Downey, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.