Benihana - Chicago

4.3
739 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. The new 8,814 square-foot restaurant is located at 875 North Michigan Avenue, inside the John Hancock Center. Guests looking for the iconic Benihana dining experience can be seated at one of 22 teppanyaki tables. The restaurant also features a sushi bar, cocktail lounge and outdoor patio where guests can enjoy fresh sushi options or vibrant cocktails while enjoying the lively atmosphere of the Magnificent Mile.
What 739 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.1
service
4.2
ambience
3.9
value
Noise · Moderate
77% of people would recommend it to a friend
5
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OT
Chicago
1 review
Dined 6 hours ago
Overall 5food 5service 5ambience 5

Wonderful experience!! The chef was awesome! We will return soon.

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FA
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Great service, good food. Loved the picture with birthdays and that they sing to you. I also really enjoyed the ice cream with a candle for a birthday celebration

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KE
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Took the family for my middle son's Graduation! I was an enjoyable day and Bennihanna helped with making it more of a special day! Thank you!

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MS
Chicago
2 reviews
Dined 5 days ago
Overall 3food 4service 3ambience 4

Not the Downtown location. Our cook was slow and the waiter had an attitude. It wasn’t a good experience.

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OT
Chicago
6 reviews
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

Benihana is always a solid experience. The food was very good as usual.

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SD
1 review
Dined on June 8, 2019
Overall 1food 3service 1ambience 2

Service was horrible the cook had no personally actually was wired as heck. Had an empty drink all night couldn’t get a refill an the place was super loud pass on this restaurant one more thing had recervations for 8 didn’t get seated til 830 because they were backed up

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MH
Chicago
1 review
Dined on June 6, 2019
Overall 5food 5service 5ambience 5

Great place!

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S
Chicago
24 reviews
Dined on June 4, 2019
Overall 5food 5service 5ambience 5

Great food, excellent customer service, wonderful location and great atmosphere!

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PR
Chicago
3 reviews
Dined on June 3, 2019
Overall 3food 2service 4ambience 4

Portion of the food is small; not worth the price. They only give you white rice for the entree; there's an upcharge for fried chicken rice (my friend barely had chicken in hers). The shrimp appetizer is a joke as they cut your shrimp in tiny pieces like you're a kid. TBH, Hamadas in Tinley Park is the best hibachi grill!

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YW
Chicago
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Always Awesome 👏 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏

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OT
Chicago
3 reviews
Dined on May 31, 2019
Overall 4food 4service 4ambience 4

Via OpenTable makkelijk en goed gereserveerd.
Als terugkerende gasten al bekend met het show-aspect van de kok aan de plaat. Blijft een leuke intro zeker voor de gast die we meenamen en die het gekletter nog niet kende. Eten was heerlijk as always al was de aangekondigde uiensoep meer een kippensoep met een enkele uienring.
De gastvrouw was wat opdringerig in het vragen of de salade wel of niet opgegeten werd maar overall wel vriendelijk en behulpzaam.
Was weer goed weerzien voor ons bij BeniHana.

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JD
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

The food is always so good at Benihana. My family and I are always there,We love it.

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t
1 review
Dined on May 30, 2019
Overall 5food 5service 5ambience 5

I had never been to a Benihana's before, and I can say that it is well worth the value. Dinner was delicious and the performance of the chef was fantastic. The restaurant was admittedly crowded but the noise level was tolerable and I could always hear the conversation. 5/5

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J
Chicago
1 review
Dined on May 29, 2019
Overall 5food 5service 5ambience 5

Very unique place and food is very good. If you're looking for a new experience, try it!

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EJ
1 review
Dined on May 29, 2019
Overall 4food 4service 4ambience 3

Thanks for this delightful experience...food was delicious and drinks were favorable.. Recommended for all

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OT
Chicago
2 reviews
Dined on May 27, 2019
Overall 5food 5service 5ambience 5

Its pricey but well worth it, very delicious food

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JG
1 review
Dined on May 25, 2019
Overall 4food 4service 5ambience 5

Entertaining fun dining experience. Noisy and smoky but that’s all part of it! Staff friendly and helpful.

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OT
Chicago
1 review
Dined on May 24, 2019
Overall 5food 5service 5ambience 5

Special Dinning

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RM
1 review
Dined on May 24, 2019
Overall 5food 5service 2ambience 5

Although the food was great, the service was super slow. We sat for at least 30 min before our server came back to check on us and refresh our drinks.

Everything else is 5 stars though so pick your battles.

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OT
Chicago
1 review
Dined on May 23, 2019
Overall 5food 5service 5ambience 5

Lutheran service was awesome always a great place to go eat dinner

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C
1 review
Dined on May 23, 2019
Overall 5food 4service 5ambience 5

I took my son here for his 10th birthday and it was awesome! Our waiter Doh was very attentive and gave good recommendations and chef Roman was very personable, funny and had some cool tricks. They even cane and sung happy birthday to my son. He really enjoyed himself and we will be going back!

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OT
San Francisco
1 review
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Took family out for dinner while traveling for work.

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OT
Chicago
2 reviews
Dined on May 22, 2019
Overall 1food 3service 1ambience 3

The waitress was rude and questioned my intelligence! She tried to STEAL my money and did ask if that was her TIP YET DECIDED TO KEEP IT AND I WASNT RESPONSIBLE FOR THE TIP!!!! I am highly annoyed with this establishment! The hostesses are extremely nice which somewhat makes up for the lack of service. Will be calling corporate still because I’ve had too many issues at this location.

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AR
Indiana
4 reviews
Dined on May 22, 2019
Overall 3food 3service 5ambience 2

Three of us arrived at a backdoor entrance. No one acknowledged us for 7 minutes. There needs to be lettering on the door that says continue to front desk to the right. We watched several other patrons do the same.
Our Chef was young and inexperienced and had a bad hand but he did the best he could. Server was excellent

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DC
1 review
Dined on May 18, 2019
Overall 5food 5service 2ambience 4

The service needs to be alil better waited on drinks for a long time and then waiting on them to come around to see if we needed water refills and new drinks

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DR
Chicago
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Love this place, me and my wife shared our anniversary there and it was fantastic. Food, service, everything

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RT
1 review
Dined on May 18, 2019
Overall 4food 5service 5ambience 4

Reservation was handled perfectly....Staff was really on their game as wee were seated promptly at scheduled time....reports of staff not cooking properly or being inexperienced did not seem to be the case at our table or surrounding tables...If you like Benihana from the past you will not be disappointed....
In many ways it is more accessible and family friendly in this newest incarnation of the fabled restaurant
than i remember from the old Chicago location.
Do not be swayed by the negative reviews from a busy Mother Day 2019....that would appear to have been a fluke more than what is really happening at the restaurant on most days from our early Saturday evening meal on a day when N, Michigan Avenue was packed with tourists, visitors and locals.

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JP
Chicago
1 review
Dined on May 18, 2019
Overall 4food 5service 5ambience 3

A little dirty but delicious. Roman was a fantastic chef.

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J
Chicago
1 review
Dined on May 17, 2019
Overall 2food 3service 1ambience 2

Very underwhelming. Our table chef was an a mature and didn’t know what he was doing. Dropped nearly everything during the performance and couldn’t even get the fire started so gave up. I will not come back!

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R
Chicago
2 reviews
Dined on May 15, 2019
Overall 5food 5service 5ambience 4

We have been enjoying Benihana for years it's a great dining experience and the food is excellent. Everyone from the hostess to the servers and chef are always very attentive. Not to mention the ambiance great food , great service always our choice for Japanese or just to celebrate a special occasion.

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CN
Chicago
2 reviews
Dined on May 14, 2019
Overall 2food 2service 3ambience 3

This by far was my least great experience an Benihanas. The food was not good at all...i honestly don't think it was fresh..I ordered 2 lobster tails and fried chicken rice. The lobster was cooked poorly, the cook put to much lemon on my food ... I must say, this was my least great experience at this restaurant. I guess i'll be taking the Journey out to the west suburbs ...

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RI
San Antonio
4 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 4

As always, just a great place to enjoy your food being cooked in front of you. Food was delicious !!!

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OT
1 review
Dined on May 12, 2019
Overall 4food 3service 4ambience 4

Is a good experience, the food is not awesome but is pretty good.
There is a lot of noise and sometimes you cant speak or hear the chef or the service personal.

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CH
1 review
Dined on May 12, 2019
Overall 3food 4service 4ambience 3

The chef was great and very friendly. The food was delicious; however, larger portions would be better. The waitress was not that pleasant.

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D
1 review
Dined on May 12, 2019
Overall 1food 3service 1ambience 3

Don’t know why i keep doing this to myself
First, they were running an hour and 15 minutes but was told it would be 20 minutes, it was Mother’s day and i understand running behind but don’t tell me 20 minutes when you clearly know it’s a lot longer then that. Took our order for our drinks after the “chef” came out and started cooking, dude just cooked the food in front of us, the table in front of use the chef came out 20 minutes before and what still there 20 minutes after. Was brought ice cream before the chef was finished cleaning up and we had barely started eating, not 2 minutes after we were brought our check. WTF, one of the worst experiences in ever, go to the one in Lombard it’s much better, will never go back

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h
1 review
Dined on May 12, 2019
Overall 1food 1service 2ambience 1

Went there for Mothers Day to the downtown Chicago location. Expected it to be crowded so I wasn't surprised/bothered by the noise level. It took forever for the chef to cook our food. The food was tasty but the portions were not even close to being worth the price of the meal. If in Illinois, there is a Japanese steakhouse called "Wu's"... the food is better, the portions are more, the price of the meal is about half as much as Benihana and you won't have to pay an exorbitant amount of money on parking. Hope this review helps potential customers of Benihana, downtown-Chicago location.

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L
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great food! Great service! It was an excellent, memorable experience.

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OT
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great food!

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CB
Washington DC
1 review
Dined on May 11, 2019
Overall 3food 2service 3ambience 3

Seemed like the chefs were still training. There were items overcooked and items forgotten completely.

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DV
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

It was so amazing, and our chef spoke to us in Spanish to accommodate my grandma who is visiting from Ecuador. I am so appreciative that he did that to give all of us a memorable experience.

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