Benihana - Addison Walk

Benihana - Addison Walk reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Ben

   Dallas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good chef at the table Camron. Food was solid. Fried rice was the best.
   

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2. K

   Kortlynd

   Dallas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience! The staff was warm, friendly, and welcoming. Their positive attitude made all the difference—highly recommend!
   

   Benihana - Addison WalkResponded 6 days ago

   Thanks for the review, Kortlynd! We're thrilled to hear that you had a great experience at Benihana - Addison Walk. It's wonderful to know that our team's positive attitude made a difference for you. We're honored to be highly recommended by you. We look forward to serving you again soon!
   

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3. D

   David

   Dallas5 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our food was very good. Our chef, Louis, was great. He was very accommodating to my daughters, dietary restrictions. 
   

   Benihana - Addison WalkResponded 6 days ago

   Thanks for visiting us, David! We're thrilled to hear that you and your daughter enjoyed your meal at Benihana - Addison Walk. We strive to accommodate all dietary restrictions and it's great to know that our chef was able to do so for you. We appreciate your feedback on our service and will continue to strive for excellence. We hope to see you and your family again soon!
   

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4. L

   Lisa

   Dallas3 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana offers a lively and memorable hibachi experience that combines great food with interactive entertainment. The chefs put on a captivating show—flipping utensils, creating onion volcanoes, and cracking jokes—making the cooking process just as enjoyable as the food itself. Best dinner with a show and the drinks are also amazing. The lychee martini is a most have! It was the perfect girls night!
   

   Benihana - Addison WalkResponded on May 2, 2025

   Hi Lisa, We're thrilled to hear that you enjoyed your dinner with us at Benihana - Addison Walk. It's wonderful to know that our interactive hibachi show and vibrant atmosphere added to your experience. We're also glad that you found our food and drinks to be memorable. We appreciate your feedback and look forward to welcoming you back soon! Best, The Management Team
   

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5. R

   Rashi

   Dallas1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was exquisite, I will definitely be back!!!
   

   Benihana - Addison WalkResponded on April 30, 2025

   Thanks for visiting us, Rashi! We're thrilled to hear that you enjoyed the food and found it exquisite. It's wonderful to know that you're planning to return to Benihana - Addison Walk. We noticed that you rated our service a 4 - we're always striving to improve. We appreciate your feedback and look forward to welcoming you back soon!
   

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6. S

   Shereka

   Dallas11 reviews

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   This by far was probably my worst experience at Benihana’s. It was my daughter’s 10th birthday. I hibachi guy name Juan didn’t do any of the theatrics that Benihana is known for. He literally burnt the shrimp burnt my scallops didn’t speak other than do you want some sauce and thank you if our server wasn’t so amazing I would’ve read the entire experience a one. I had to ask for more shrimp for my daughters, shrimp hibachi kids meal because he burnt the shrimp and it was her birthday meal. Is her favorite restaurant they enjoy going every year on their birthday. This year was very subpar
   

   Benihana - Addison WalkResponded on April 28, 2025

   Hey Shereka, We're really sorry to hear about your disappointing experience at Benihana's. It's certainly not the standard we aim for, especially on such a special occasion as your daughter's birthday. We understand that the shrimp and scallops didn't meet your expectations and we sincerely apologize for that. We're glad, however, that our service was able to make up for it for the most part. We appreciate your feedback and will certainly use it to improve. We hope we can make it up to you in the future. Best, The Management Team
   

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7. M

   Michael

   Munich2 reviews

   1.0

   Dined on April 24, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   Mangelnde qualitat der Produkte, alles ohne jeden Garpunkt zu Tode gebraten. Schade um das schöne Essen
   

   Benihana - Addison WalkResponded on April 29, 2025

   Lieber Michael, Vielen Dank für Ihre Rückmeldung. Es tut uns sehr leid zu hören, dass Sie mit der Qualität unserer Speisen nicht zufrieden waren und der Garpunkt verfehlt wurde. Das entspricht keineswegs unserem Anspruch, und wir bedauern sehr, dass wir Ihre Erwartungen nicht erfüllen konnten. Ihre Kritik nehmen wir sehr ernst und werden sie umgehend mit unserem Küchenteam besprechen, um Verbesserungen sicherzustellen. Wir würden uns freuen, wenn Sie uns noch eine Chance geben – gerne möchten wir Sie bei einem erneuten Besuch von unserer gewohnten Qualität überzeugen. Mit freundlichen Grüßen Ihr Benihana Team
   

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8. T

   Travis

   Unspecified1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Benihana is always a great experience. I had never been to the Addison location and was pleasantly surprised. Our chef was energetic and extremely funny. My girlfriend and I enjoyed it very much for her birthday.
   

   Benihana - Addison WalkResponded on April 23, 2025

   Thanks for the review, Travis! We're thrilled to hear that your recent visit to our Benihana - Addison Walk location was a great experience. It's wonderful to know that you enjoyed your chef's energetic and hilarious performance and that you had a memorable birthday celebration with your girlfriend. We appreciate your feedback on our value and we're always striving to provide the best experience for our guests. We hope to see you again soon for another enjoyable dining experience!
   

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9. E

   Evyn

   Dallas1 review

   3.0

   Dined on April 21, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   I love Benihana. Have been going for years to many of their locations. I went on a Monday at 5pm to celebrate my son's and my birthdays. The restaurant was dead. One other table. Yet the service was extremely SLOW. The food was great, though. Ordered a few things and never got them. Had to let the server know that I was still being charged.
   

   Benihana - Addison WalkResponded on April 23, 2025

   Thanks for the review, Evyn! We're thrilled to hear that you've been a loyal customer of Benihana - Addison Walk for years. We're sorry to hear that your recent experience didn't match your previous ones. We understand your frustration regarding the slow service and the discrepancy in your orders. We strive to provide a seamless dining experience for all our guests and we're sorry if we fell short this time. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Benihana - Addison Walk Management Team
   

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10. S

    Shecarra

    Los Angeles2 reviews

    5.0

    Dined on April 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My experience at the Benihana’s Addison location was amazing! From the moment I walked in to the time I left everything was wonderful. The hostess were kind, my waitress Narciss was the sweetest and Aaron, the chef was the best! I highly recommend anyone who loves hibachi to try them out. We got the Chef’s Tasting and the value you get from that menu is amazing. Everything was delicious! My mocktail was delightful as well. I will definitely be back!
    

    Benihana - Addison WalkResponded on April 16, 2025

    Thanks for the review, Shecarra! We're thrilled to hear that you had an amazing experience at our Benihana - Addison Walk location. It's wonderful to know that our team made your visit pleasant and that you enjoyed the Chef's Tasting and our menu. We're glad you loved your mocktail and we hope to see you back soon!
    

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