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The aesthetic of the restaurant and food selection is something i would recommend. The customer service was bad. Food didnt come out in a timely manner. We had to ask for everything because our service would not ask if we needed anything. I ordered coffee and got buttermilk instead of creamer twice. The third i finally got half and half after asking another server. I finally got to sip my coffee after my whole meal was basically finished. My husbands drink refill came until the end of his meal.
It was awesome!
Overall, the food was delicious, but the service was extremely poor. It will be our first and last time at beetlecat, as there are MANY places with the same atmosphere/cuisine in Atlanta with far better customer service and appreciation.
We arrived five minutes late for a reservation for 2 and was made to feel like I broke a cardinal sin by doing so. Nevertheless, the place was pretty busy and I understand being an inconvenience and having to wait a few minutes for a table. Our plan was to order a few dishes and 2/3 cocktails each before heading out for the night. I realized this would be more difficult than I imagined as it took the waiter a good 20 minutes to bring our drinks. 20 minutes later we got all of our food, all at once. The waiter never returned to ask us if we wanted another drink or to check in on the food situation. My date and I both came to the conclusion he had a standoffish attitude throughout the duration. When the waiter finally returned we just wanted the check so we could find other means to enjoy the night.
Was there with a group of friends and we loved every bit of it. Great atmosphere, great food and Ross did an outstanding job as our server.
Great spot good food
The food was exceptional!!! We will definitely return.
Doughnut brunch is a thing, and Beetlecat does it the best!! If you’re also looking for some interesting drinks, they have something for everyone.
We celebrated a 30th birthday and the staff went above and beyond to make us feel special. The food was incredible, the lobster roll specifically was amazing, and the drinks were delicious. I definitely recommend this brunch for any special occasion.
First time at the donut brunch. Have had many great meals at Beetlecat, this was one of them. I had the lobster roll AGAIN and was very happy with my decision. Bc it comes in a roll and not a bun it looks deceptively small but it was a great amount. I shared perfectly cooked bacon (add on) with my friend as well as a plain jane donut. The inside is super soft and doughy.
I wasn't aware that the regular menu would be different from the Valentine's day menu. My date and I were a bit disappointed that there weren't a lot of options on Valentine's night. We would probably have to visit the restaurant on another day to get the full experience.
We made a reservation for Valentine’s Day but online it didn’t mention an alternate menu for the occasion. The menu was very limited and didn’t have that much seafood at a seafood restaurant our server was great but we really wanted to enjoy the regular menu and wish we’d known ahead of time.
Great service, had to eat on lower level where there was drunk people hanging around the dinner tables. Wouldn’t come back for a romantic date but a great hangout with friends. Moved our table twice. Good food.
Super expensive and very, VERY small portions. Had to go out to eat after eating here.
It was Valentine’s Day when we went, so it was pre fixe but could get oysters and the lobster roll. It was worth it all! We had lemon tart, shrimp cocktail, oysters, lobster bisque, veal meatball, short rib, dark chocolate brownie and a pear Riesling sorbet. Highly recommend!
Valentines Day... great spot... different than the normal way to celebrate! Wife loved it! EGG WHITE AMARETTO SOURS
Prix Fixe Valentine’s Day meal was uninspired. First course - Spinach Tart was the highlight. Downhill from there. Veal meatball was cold. Tuna had not much flavor. Dessert for forgettable. Everything felt rushed and disorganized.
My total bill was about $211. I really needed to use a $100 visa gift card and my server made up multiple reasons why it “wouldn’t work”. First time she came back with the card she said “this isn’t working I’m so sorry, I’ll keep trying” second time she came back “my manager said for these cards it’ll only take $80 and then a $20 fee is required for tip, let me keep trying” third time she came back “I’m sorry guys I spoke to my manager and we just don’t accept these” I asked her to give us a minute. I called to verify the card is activated and that it CAN be used for this. She then says “let me try to take it in multiple payments of $5” the last and final time she returned she said “it took $75! I wouldn’t advise tipping on this card”
CLEARLY this server didn’t want me to use this gift card thinking I wasn’t going to give her a full tip...when I had every intention to tip normally. I’m so disappointed in her and how no management bothered to come by and apologize for the trouble. This was classless and ruined our first (and last) experience here.
A lot of confusion with service staff initially. Things got better though.
The food was not great, but I think it was because of the set menu for V-day. For $187, I expect exceptional food. I’d like to try it on a normal day. Our server was great though.
The manager on duty and staff were amazing. Great food, great customer service! I’ll continue coming to this restaurant!
Best oysters ever!!
You might want to save your money and find another restaurant to spend your coin at... The food was just okay, and the service was worse. Despite having a late reservation, the place was still pretty packed, and our server seemed a little frazzled. It took 15 minutes for our server to come and take our orders. When my drink came is a broken glass, it took 20 minutes to be replaced. After our stew came, we asked for spoons to eat it with and had to remind our server about them a solid 5 minutes after initially asking. She told us that they took so long because they had to wash more, but when they came they were ice cold unlike the freshly washed (and ripping hot) plates we’d received earlier.
To top it all off, the food left more to be desired. The fried bread was good, but the bok choy was a little one-note. The conch fritters were flavorless and while the Moqueca stew was decent, it was missing something we couldn’t quite put our finger on... and the butternut squash might have the most flavorless side I’ve ever had at a restaurant. I mentioned to the server to pass along to the chef that the squash was completely unseasoned and was in desperate need of salt, and she told me that the head chef was out of town, and he’s the one that usually checks on seasoning levels as dishes leave the kitchen. Is there nobody else qualified to add salt and pepper in his absence? Another weird answer that sounded like a lie when an “I’m sorry about that” would have sufficed (just like the spoon situation).
We had a lovely interaction with the host and front of house manager, but the waitstaff was so overworked that it seemed like the cards were stacked against them. Add in the fact that the food was nothing special, and I think this place is worth skipping.
Very good food in a cool location. I would gladly return there.
Excellent service, good drinks and great food. An energetic environment with lots of movement. The wait staff was on top of things and never missed a beat. Definitely would recommend for a fun evening out if you are looking for very good seafood.
Corey was the best server! Anticipated needs and gave great recs! Superb!
One of the best experiences ever. Excellent food and service.
Donuts were amazing! Hashbrowns and grits are def worth trying!
Delicious food and amazing service!
Had raw oysters (from Maine), Seaweed...? salad and the lobster roll. All were absolutely delicious! The salad was a total surprise, as I'm not a huge seaweed fan....it was really really good. The ambience was ok and the service was good. I highly recommend Beetlecat!
I remember this restaurant being better. Everything was dripping with butter, a bit disappointed. It’s still good, but not as excellent as I remember for that price.
I would absolutely recommend Beetlecat - Westly, who arranged our reservations and Bonnie who took care of us were absolutely top notch - friendly, helpful, accommodating and the food was out of this world.
Overwhelmed by the oysters
Underwhelmed by the award winning lobster roll
Slow Service. Ordered a dozen oysters at first and mussels at the same time. Took forever to get them to us. The oysters came out first. We finished them. Decided to order another dozen oysters. Took like another 20+ minutes. Mussels have still not came out yet. Had to ask multiple times whether if our order was coming or not. I felt like we had to wait between each order which didn't really seem right at all. The two people next to us basically had a full course seafood meal come right after each other. They hardly had to wait in between each orders. Mussels finally came at the end after we finished our 2 round of dozen oysters.
Fabulous meal. Interesting twist on traditional dishes. Fried rice? Not like any you’ve had before. Tuna tartar like none other. Fresh with simple seasoning and a different very special curve. Devine oysters that are handled and presented with little damage to the delicate product that they are. Fresh, crisp and chilled to perfection. The guys delivering these molluscs, while not master-shuckers, are as close to masters as any in Atlanta!
One of the best lobster rolls I’ve ever had, although it’s served on a hamburger bun. Amazing! Monday night $1 oyster special was a nice surprise as well!
Food was amazing! Very loud but high energy and fun! This was our first visit and we will be back!
Fabulous food and great night
Lobster roll was amazing!!!!! Best lobster roll I’ve ever had. Service was great - thanks Ivonne!!
Excellent food and service! Every menu item is unique and inventive. We will be back!