Basil Thai - Upper Arlington
Basil offers an extensive selection of vegan and gluten dishes for patrons with special dietary needs. Each hand-crafted item delivers quality and flavor without compromise.
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Were I rating this as a carry out, the food having been excellent, I’d be giving it a higher overall rating. BUT, the management of the front of the house will have to go a long way to become barely competent as purveyors of hospitality. We had made reservations thru Open Table, confirmed for 7:30PM. On arrival, I told the server that we were the Davis Party, reserved thru Open Table. He said, “we have vacant tables, no reservation is needed.” I pointed out that we wanted to be recorded as having kept our reservation as we do save the award-points. Then he indicated, that, actually, Thai Basil (Upper Arlington) had not started up with OT (REALLY! how is it that they appeared on the OT App, with openings designated throughout the evening and that I had received confirmation from OT of my reservation?) We were struck by the...er...Spartan furnishings of the eatery. Alright for a pizza takeout, but not to the standards one has for a sit-down restaurant in 43210. Darkness outside, the dining area was grotesquely lit with available lighting short of lumens, at the blue end of the color range. The effect was, even for those of us having taken pains to appear human and healthy, everyone evoked a hue of the recently late; a little queasy-inducing. When the food had been served, the sweet potato pakora needed salt. Salt and pepper not being a feature at our table, I requested salt from the server. About ten minutes later, salt and pepper, in dipping dishes, was delivered with the comment, “We’ve been open for six weeks and no one ever needed salt and pepper before.” (For the second time, REALLY?!)
Food was very good. Priced reasonably. Staff not overly friendly, but service was good.
We got a Groupon to try the new spot and it was great. No one was there around 8:45 PM so we had the entire place to ourselves. The service was quick and the food was very good, especially the crispy crab ragoons!
Basil Thai - Upper Arlington does offer delivery in partnership with Uber Eats. Basil Thai - Upper Arlington also offers takeout which you can order by calling the restaurant at (614) 817-1777.
Basil Thai - Upper Arlington is rated 3.5 stars by 3 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.