Barrio Queen - Surprise

Commentaires sur le restaurant Barrio Queen - Surprise de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Teresa

   Phoenix 2 commentaires

   2.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 2
   2. Nourriture 3
   3. Service 5
   4. Ambiance 3

   When our food arrived, my husband’s meal was wrong. The person delivering it said it will take 2 minutes to change it. We waited 15 minutes. I finished my meal as I didn’t want it to get cold. I was done with my meal when my husband asked to speak to a manager. He was barely apologetic and conveyed a demeanor of arrogance that made us feel like we were a nuisance. There was no offer of any compensation, not even an offer for a coupon for a drink or dessert. We’ve never been so rudely treated by a manager. We’ve eaten here several times but this was our last.
   

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2. K

   Karen VIP

   Denver 25 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a great meal at Barrio Queen. The mole chicken was very good, and the special pulled pork dish was really good. The portions are very generous and the service is good. Good chips and salsa to start. We sat on the patio! Nice night!
   

   Barrio Queen - SurpriseA répondu il y a 5 jours

   Thank you for your fantastic review, Karen! We're thrilled to hear that you enjoyed the mole chicken, pulled pork dish, and the generous portions at Barrio Queen. It's wonderful that you had a nice evening on the patio with good chips and salsa. Your positive feedback motivates our team to keep delivering great experiences, and we look forward to welcoming you back for another enjoyable meal soon!
   

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3. D

   Dulce

   Las Vegas9 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 4

   The food was delicious and the drinks were mediocre for the cost. The service is lacking as we had to wait quite a while to be acknowledged and then waited for drinks so long we thought our server left. Our server didn’t return for a long time so we asked for water refills. We wanted to order desert, but our server didn’t return. And when he finally came back, he dropped off the bill instead of asking if we wanted desert. We will not return.
   

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4. L

   LINDSEY

   San Francisco3 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server, Ethan was great and we had a wonderful experience
   

   Barrio Queen - SurpriseA répondu il y a 7 jours

   Thank you for your wonderful review, LINDSEY! We're delighted to hear that you had a great experience at Barrio Queen and that Ethan provided excellent service. Your kind words mean a lot to our team, and they inspire us to continue delivering memorable dining experiences. We look forward to welcoming you back soon!
   

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5. R

   Robert

   Phoenix 1 commentaire

   4.0

   Y est allé le 24 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 2
   4. Ambiance 4

   Server rushed us with drink request. We had to ask for the plates, napkins and silver, but never got them so we took from another table. Weren’t ready to order when asked, but then waited excessively long to finally order. Server lacked graciousness but basically nice person.
   

   Barrio Queen - SurpriseA répondu le 24 avril 2025

   Hi Robert, Thank you for your review! We appreciate your feedback regarding the service at Barrio Queen. We're sorry to hear that your experience was affected by the rushed drink request and the delays in receiving your plates and utensils. Your comments are valuable to us, and we will take action to look into this issue with our team. We hope to welcome you back for a more enjoyable experience in the future!
   

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6. A

   Alex VIP

   Denver 44 commentaires

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   Unfortunately our chicken tinga quesadilla was filled with onions, lacking any chicken or peppers. I told the waitress but we did not get any credit. It would have been nice if the manager would have come over to say something or give us a discount. Won’t be back
   

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7. S

   Saundra VIP

   Phoenix 29 commentaires

   5.0

   Y est allé le 16 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Came for Taco Tuesday: the tacos were delicious, and sitting on the patio with chips and salsa was the perfect way to end the day.
   

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   Barrio Queen - SurpriseA répondu le 17 avril 2025

   Thank you for your fantastic review, Saundra! We're thrilled to hear that you enjoyed Taco Tuesday at Barrio Queen and found the tacos delicious while relaxing on the patio with chips and salsa. Your feedback is greatly appreciated and motivates our team to keep delivering great experiences. We look forward to welcoming you back for more enjoyable moments!
   

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8. M

   Marcia

   Phoenix 5 commentaires

   4.0

   Y est allé le 10 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Outstanding food with good service. Outside dining patio overlooks very busy intersection so noise is a valid issue.
   

   Barrio Queen - SurpriseA répondu le 11 avril 2025

   Hi Marcia, Thank you for your review! We're thrilled to hear that you enjoyed the outstanding food and good service at Barrio Queen. We appreciate your feedback regarding the noise from the busy intersection and understand how that can impact your dining experience. Your comments are important to us, and we will take action to look into this matter. We hope to have the opportunity to serve you again soon for a more enjoyable visit!
   

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9. M

   Marisa

   Phoenix 5 commentaires

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   Server was new, not well trained. Service very slow. Had to ask for same things multiple times. Gave incorrect information on menu. Affected dinner choice for out of state guests that didn’t enjoy their food but took care of the tab. Salsa was bland. Sour cream runny. Carne asada tacos were cold but tasted good. That’s the only reason for the 3 stars.
   

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10. S

    Sarah

    Phoenix 1 commentaire

    5.0

    Y est allé le 5 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Our server was super friendly and had a great sense of humor. He was very attentive. The food was amazing as always. I took my out of town aunt and uncle here and they were very impressed.
    

    Barrio Queen - SurpriseA répondu le 10 avril 2025

    Thank you for your wonderful review, Sarah! We're thrilled to hear that your server was super friendly and attentive, and that you enjoyed the amazing food at Barrio Queen. It's fantastic that your aunt and uncle were impressed as well. Your kind words mean a lot to our team, and we appreciate you sharing your experience. We look forward to welcoming you back for another great meal soon!
    

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