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Mon - Thu 12:00PM - 1:00PM 5:30PM - 6:30PM
Fri 12:00PM - 1:00PM
This is the third time I have been to Baptiste & Bottle (two prior times for work events). Never has the service been this poor. It was a Fathers Day brunch, restaurant was not very crowded, so no obvious reason for the lack of service. Unfortunately, I will not return and will also not recommend to others.
We had a 4 person reservation for brunch on a Saturday at 11 am. When we first got there the hostess told us that they were closed. The place was completely empty but we were confused since we had a reservation. The staff was just confused. Apparently they close during the week at 11 but they were open since it was the weekend. We went for the bottomless mimosas deal. Unfortunately when our first round was brought out the waitress spilled champagne all over my mom and her new Louis Vuitton purse!! The manager said they would take care of the damage but they have not replied to our calls and emails!! Horrible service!!! Not worth the 600 that we need to drop on the strap replacements for the damaged LV purse.
Two of the entrees (lamb loin) we not up to par. We did tell the waiter.
We actually went up to the roof top lounge. I’m not sure if they are he same space but it was fantastic! The inside as beautiful as well and I’ll definitely go back there once it gets cooler as the view is just as great and the food & cocktails were excellent!
Really enjoyed our evening!
The ambiance was great, the place is very chic and pretty, gorgeous views.
The food was delicious, loved everything we had. As it was our first time dining there, they brought two items “on the house” for us to try, which was definitely what we would call a “touch of class”...
We did ask to give our compliments to the chef as we found the food to be really good!
Service was excellent, starting with the host and everybody that took care of us. A special mention and thanks to Tom, who made the evening even more enchanting.
We would highly recommend the place and we are looking forward to returning very soon.
Don’t walk, RUN to this place. The food was incredible and service was wonderful. Great atmosphere and views. After dinner check out the rooftop bar.
Great cocktails and food. Look forward to the next time I stay at the Conrad, I will have dinner here again.
Food was amazing! Service was terrible!! The maitre d should be let go ASAP, I don’t think there can be a worse person to welcome someone into a restaurant. I also felt the waiter was unprofessional and legitimately rushed me to make my orders.
This was my third visit. Every time I have selected this restaurant it has been for a special occasion. We have really enjoyed the previous visits and have told others how good the food and service is here. I noted it was a birthday in my reservation and it was never acknowledged. I assume this begins at the host desk failing to notify the server. The server took too long to attend to my guests needs when it came to drinks or taking our food order. He made it feel like we should not get dessert because we “ordered a lot”. He failed to notice one of our sides never arrived. And then at the end told us to enjoy the rest of our stay in Chicago.
I HAVE LIVED HERE FOR 19 YEARS AND SO HAS THE GUEST CELEBRATING HER BIRTHDAY THAT WAS NEVER ACKNOWLEDGED. I am just really disappointed in the end.
We had an 11:30 reservation, and when I checked in at 11:15 I was told I had to wait until 11:30 to be seated. Then at 11:30, when the group checked in (like instructed) we were told they had to get our table ready for us. We waited 15 mins to be seated and there may have only been 2 other tables of people seated. No sure what the problem was, but it put a bad taste in our mouth, before even being seated.
The food was great and the pours were hefty for the bottomless drinks. However, the service was slow and not very attentive. We were not there to get drunk, unlike a few tables around us, so we were not being needy asking for refills left and right. After our meal, it took a good while for anyone to clear our plates. We also only had water refills once during our few hours at the restaurant.
While the food was above average and the deal on the drinks is great, I do not think we will go back. Could have been such a great spot to return to.
Amazing cuisine, every dish was perfect!
Had the burrata salad and halibut.
Very creative combinations of ingredients but still comforting foods.
Loved all aspects of this restaurant.
Awesome experience. Food was absolutely incredible had the Halibut & Chicken Entree & the Tagliatelle Nero as an app. Steven our server was outstanding. Enjoyed a nice bottle of Scarpetta Prosecco.
Service was wonderful and food was delicious. Nothing over the top but just right!
They failed to mention when I made the reservation that they did not have their regular menu available that day. I was shocked for a business meal when the server announced "they weren't even suppose to be open that day and that there were only 2 lunch options: a burger or a lobster roll", thankfully my client did not have any dietary restrictions but regardless, if reservations were made the restaurant should have notified their patrons ahead of time that a VERY limited option was only available.
Best eggs Benedict
This restaurant is located in the Conrad Hotel on the 20th floor. The ambiance and view was nice, especially for friends catching up over dinner. Dinner was good and the cocktails were great. I had the scallops and it was delicious. We arrived on a weekday at 8:30pm and the kitchen closed at 9pm. It was not a busy night and service was not as attentive but everyone was very friendly. I would like to return to try more cocktails, but maybe on a weekend when it’s more livelier.
Excellent breakfast. Friendly staff. Beautiful views.
I was really disappointed with this restaurant. I choose it for the listed menu and when my family arrived for a special occasion the menu was completely different. The servers essentially ignored us. We waited for everything for far too long and when we received our items they were wrong. Would not recommend.
Except for the views everything was unpleasant.
We came here for a birthday brunch and the staff was VERY accommodating to all our needs, and helped get us what we needed. The food was also OUTSTANDING, and the all you can drink brunch package is a very good deal. Highly recommend.
Came for breakfast as we were staying at the hotel. It has a fun view of Michigan Avenue. Coffee was good and the pot was left at our table. I had the yogurt parfait and chicken sausage which was wonderful. I would definitely recommend this place if you are staying at the Conrad, but wouldn't go out of my way to dine here.
The restaurant was physically beautiful. crowded for happy hour. we sat to eat just after 7 pm. My friend arrived at the bar first and waited over a half hour while seated at the bar but was not acknowledged or waited on by the bartender.
The cocktails were just ok. The dry ice and show was interesting but still a pretty average cocktail. Food was tasty and pretty but very small portions.
Fantastic, the Chef stopped by to check on our experience. The wait staff was outstanding!!!
Took awhile to be seated despite having a reservation. However, after being seated, it was a fantastic experience.
Wine and charcuterie board were great. Nice quiet spot for a business meal. The service was meh. Grumpy/rude server who you had to track down and they forgot the food we ordered. Very helpful and lovely hostess, however!
Food and service were fantastic. Highlights of the meal were the bone marrow appetizer and bison entree. The drinks were incredible as well. Will definitely be back.
The food was very good (not amazing) and the cocktails were delicious. Our server was very knowledgeable and friendly. I wasn't that impressed with the overall quality of the service here though. The hostess was very rude and although our server was nice, the service wasn't anything special.
We enjoyed Baptiste & Bottle's special Taste of Iceland prix fixe menu. It was phenomenal. The food was high end, the presentation was beautiful, and the service was top-notch. We found the specially designed cocktails to be too sweet for the meal, and drinks, in general here, were over priced. As you're on the 20th floor of the Conrad, you have a great view of the city.
We were here for the Taste of Iceland dinner in advance of our friend’s trip to Iceland. Is was a great evening with delicious food, awesome drinks, an engaging chef and a wonderful view of Michigan Avenue. The restaurant and bar had a very cool vibe, we will definitely go back for drinks and appetizers.
We were present for the "Taste of Iceland" menu and had a splendid time!
We waited 40 minutes past our reservation time. Also took a long time to get a cocktail. After that dinner was amazing They were featuring a dinner from Iceland. One of the best dinners I have had in a long time. Unique flavors and the visiting chef gave us an education on Icelandic cuisine. We also enjoyed flights of bourbon which was very fun. I would definitely go back.
We were excited to eat here. The website said they were have a special Icelandic menu but did not make it clear that it was the ONLY menu available that evening. So, started off very disappointed because my wife was not at all interested in the special menu. So instead of taking our table, we sat in the bar area at a 2 top with great city view. Service from hostess to waiter was indifferent. Bar food was great. Glass of wine expensive considering small portion.
would go back to have a drink at bar and a small bite. I'd be interested in trying the restaurant but indifferent service is not enticing me to do so.
We enjoyed a very carefully designed and executed Icelandic meal. Along with this, too specially created Icelandic
Dined here for Taste of Iceland 2018. Excellent food, service and overall experience. Bartenders (Matt, India) were friendly and offered great suggestions for cocktails. Our server (Tom) provided wine pairings that perfectly complemented the food. Icelandic chef provided informative tableside presentation and explanations of the courses. The ambiance of the restaurant was lively, upscale yet not too noisy. Would definitely recommend and return for another dining experience!
We did the Taste of Iceland dinner. Our waiter was a true professional and one of the best. The food was amazing, the cocktails were delicious. One of my favorites.
The food was great. The service was fantastic. The views were perfect. And the drinks were on point.
It was a great place to go on a business dinner as we needed to accommodate a variety of diets, including a couple vegetarians. I'd also recommend this to people who are from out-of-town as its a great opportunity to get the "city" feel with nice views.
Overall, I have only very positive remarks about my experience -- and I don't say that lightly as I'm a total foodie who has been to many great restaurants and live in a great food city, myself. Go check this restaurant out!
Great drinks, good downtown view. I was a little disappointed with the free range bison, which was overcooked and then sliced in half to appear rare. The macaroni was tasty but a bit soupy. I would have expected more for $ of the meal. I would recommend this place for cocktails and appetizers.
This place is such a disappointment. Not worth the trip or the price. First of all, they draw you in by advertising an unlimited bloody Mary bar for $26 so one would expect an up to par bloody Mary. Not the case! Oh and mind you, if you only pay for one bloody mary and not the the unlimited bar, you do not get to make your own. You get a pretty bad bloody Mary made by the bartender in a tiny cup with minimal to no garnishes. The food was ok. They try to make it fancy so they can charge more but they end up ruining a classic meal. E.g Breakfast BLT. Service was ok. Messed up our orders multiple times. I regret spending my money here. I should have known when they request credit card info to make a reservation that nothing good would come of it. I definitely won't be returning.
Food was outstanding, service was not. We went to B&B for brunch. We were left with a dirty table and empty drinks (part of the Unlimited Mimosa and Bloody Mary package) for 25 minutes...turns out, our server had left sick. NO ONE came to tell us this. Finally the manager came over and apologized...although did NOTHING about it. Was really turned off by this. It's very clear the waitstaff and front of the house is clueless and doesn't have it together.
Also, the ambiance is a bit sterile...which seems to be the case with most "hotel restaurants"...could pick it up a bit and make it feel a little less of a "lobby" restaurant.
Loved this! Took a group for a bachelorette brunch and the food & drink options were perfect for our occasion! The vibe is really cool too and the views were great.