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BANYAN TREE GRILL - Fairmont El San Juan Hotel, Carolina, PR

BANYAN TREE GRILL - Fairmont El San Juan Hotel

3.3
3.3
68 Reviews
$30 and under
Burgers
A Resort Clubhouse style restaurant & bar embracing our historic Banyan Tree dating from over 300 years at Fairmont El San Juan Hotel’s surroundings and pools. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors.


ALL GUESTS MUST PROVIDE VALID VACCINATION CARD/ OR NEGATIVE COVID TEST WITHIN 72 HOURS TO ENTER THE PROPERTY, PER PUERTO RICO EXECUTIVE ORDER LAW. THANK YOU!

Make a reservation

2 people

10:30 PM


Booked 1 time today
Experiences are available.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Burgers, Comfort Food, American

  • Hours of operation

    Mon–Thu, Sun 12:00 pm–12:00 am Fri, Sat 12:00 pm–1:00 am

  • Phone number

    (787) 791-1000

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Resort Casual

  • Catering

    Book your private event, or large party with us at Banyan Tree Grill. Our events team will handle directly any of your catering needs. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com

  • Private party facilities

    Book your private event, or large party with us at Banyan Tree Grill. Our events team will handle directly any of your catering needs. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com

  • Neighborhood

    Isla Verde / Carolina

  • Cross street

    Isla Verde Avenue

  • Parking details

    Self-parking 1 hr free and Valet available at $15 per vehicle with restaurant validation.

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Vegan, View, Weekend Brunch, Wine

Experiences

  • LIMITLESS BRUNCH BANYAN TREE-SAT & SUN 11:30AM-3PM

    $79.00 per person

    Multiple dates available
    Join us with our signature Lucky Brunch all Saturdays and Sundays from 11:30am to 3:00pm at BANYAN TREE GRILL. Enjoy one appetizer, one entrée and ENDLESS mimosas or bloody mary cocktails for $79.00* per person at our side or pool terrace or indoor seating area and bar. Menu available at www.elsanjuanhotel.com. Banyan Tree Grill is THE HOTTEST PLACE TO BE!

Offers

  • Industry Night's

    Multiple dates available
    Mon - 12:00 PM - 8:00 PM
    First Responders and employees of the Hospitality Industry, at Banyan Tree Grill we want to host you and celebrate you every Monday from 11:30am! Unwind and enjoy a 50%* off and 2hrs of complimentary parking on us when showing a valid First Responder ID** or Employee Card/Business Card *Promotion cannot be combined with other offers **Firefighters, nurses, police officers, paramedics and military

What 68 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on recent ratings
  • 3.5Food
  • 3.3Service
  • 3.7Ambience
  • 2.9Value

NoiseQuiet

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Filters

  1. J

    Judezuf

    Las Vegas

    3 reviews

    vip
    2.0

    3 reviews

    Dined on March 16, 2022

    overall2food4service1ambience4
    Service was horrible . Didn't get our food for an hour. Others around us had come and gone.
  2. D

    Dancinglady

    New England

    6 reviews

    vip
    1.0

    6 reviews

    Dined on January 18, 2022

    overall1food1service1ambience1
    We went and it seemed that the bar was done for the day. One staff tried to find someone to serve us but didn’t have the luck. We tried Cana but also could not find any one to help. We ended up eating back at our own hotel bar.
  3. CB

    CBCB

    Atlanta

    5 reviews

    vip
    3.0

    5 reviews

    Dined on December 30, 2021

    overall3food3service3ambience4
    Too expensive for
  4. EU

    ExUWS

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on December 27, 2021

    overall1food1service1ambience1
    Ran out of food. Closed early. Ignored our resy. Disaster.
  5. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on December 27, 2021

    overall1food1service1ambience1
    We should up at 8:05 for an 8:15 reservation . After wandering around trying to find the grill area and being directed twice incorrectly we finally found a bartender who told us there were no tables for 5 available. We also were told food was very slow and it would be about 10pm before we could get food but we could order room service. Waste of our time .
  6. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on December 27, 2021

    overall3food1service2ambience4
    1 hour and thirty minutes to be served two burnt hamburgers not even the ones we ordered from the menu. The ironic thing was the hummus came out 20 minutes after the burgers. Absolutely horrible. I have been to two Fairmont properties in less then a month and the food in scotsdale and Puerto Rico is one step below dog food.
  7. MA

    MACDINE

    New England

    5 reviews

    4.0

    5 reviews

    Dined on December 14, 2021

    overall4food4service4ambience5
    Great location and relaxing atmosphere with a good grill menu.
  8. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on December 6, 2021

    overall5food4service5ambience5
    Girls Trip
  9. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    2.0

    1 review

    Dined on September 30, 2021

    overall2food2service5ambience3
    Food is expensive
  10. OT

    OpenTable Diner

    Baltimore

    7 reviews

    2.0

    7 reviews

    Dined on August 18, 2021

    overall2food2service2ambience4
    Food was BAD, and for that price, seemed even worse! One dish was so bad we actually sent it back (made my daughter nearly sick). But food that is 30.00 a dish (for a burger or fish tacos) should be far beyond passable - and that was the best of the dishes we got. Service was nice, but slow and inaccurate with orders. Nothing except the location was exceptional, including the 17.00 drinks (!). Save your money and go elsewhere.
  11. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on August 1, 2021

    overall4food4service4ambience4
    Food and drinks were good but expensive
  12. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on June 28, 2021

    overall5food5service5ambience5
    Excellent service. Avocado toast appetizer was amazing!!
  13. HD

    HelenD

    Dallas

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 19, 2021

    overall5food5service5ambience3
    Outstanding food for a poolside restaurant. Expensive, but that is to be expected given the location. 5 star service from Veronica.
  14. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on June 15, 2021

    overall5food5service5ambience5
    It was awesome!
  15. DB

    DianaB

    Denver

    22 reviews

    vip
    5.0

    22 reviews

    Dined on June 13, 2021

    overall5food5service5ambience5
    Food was amazing! The service was outstanding and our waiter was great!
  16. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on June 6, 2021

    overall1food1service1ambience1
    Waste of time
  17. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on May 16, 2021

    overall1food5service1ambience2
    Had reservations for 9, got the run around wasn’t seated for an hour. Food came an hour after ordered & we were rushed out due to closing.
  18. JV

    JasonV

    Tampa

    9 reviews

    vip
    1.0

    9 reviews

    Dined on May 13, 2021

    overall1food1service2ambience1
    Absolutely horrible if I could leave a worse rating I would. This was some chairs around a pool deck with 1 waiter and no hostess. We sat for over 20 mins before being acknowledged. Then over an hour for 2 hamburgers and chicken tenders. Our bill was $90 for 3 sodas and the food. Waiter was horrible!!
  19. OT

    OpenTable Diner

    Miami

    5 reviews

    4.0

    5 reviews

    Dined on May 9, 2021

    overall4food5service3ambience4
    Service could be better. The Food was amazing overall!
  20. OT

    OpenTable Diner

    New York Area

    11 reviews

    4.0

    11 reviews

    Dined on May 8, 2021

    overall4food5service4ambience4
    Friendly service, good location near pool. Good menu options, a little pricey but expected for a resort. Food was good quality.
  21. ND

    NealD

    Washington DC

    29 reviews

    2.0

    29 reviews

    Dined on April 23, 2021

    overall2food2service3ambience1
    This is in the Fairmont Hotel. The prices are way too high for the quality of food and drinks. It seems that staffing is low, so you will wait for service, food, and drinks.
  22. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on April 15, 2021

    overall1food1service1ambience1
    Very bad service, asked to be served 3 times. No hospitality.
  23. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on April 9, 2021

    overall5food5service5ambience5
    We were on our honeymoon and wanted some food during our break from a long day at the beach. We made it for happy hour so that was a pleasant surprise! The food was great and our server was very helpful and accommodating!
  24. OT

    OpenTable Diner

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on March 31, 2021

    overall5food5service5ambience5
    Food and service was amazing
  25. D

    Diningduo

    San Diego

    6 reviews

    3.0

    6 reviews

    Dined on March 26, 2021

    overall3food4service5ambience3
    Our server has been great all week but everything is just slow on the property right now. Not a huge menu selection and prices are expensive - my teenage son ordered the fish fry meal and it was one small fillet on a pound of fries. He probably could have eaten three times the fish they gave us. Avocado cauliflower crusted flatbread is delicious.
  26. OT

    OpenTable Diner

    Baltimore

    7 reviews

    1.0

    7 reviews

    Dined on March 22, 2021

    overall1food1service1ambience5
    Beautiful setting, great view, but we’re short staffed.
  27. AD

    ArtDub

    Atlanta

    22 reviews

    vip
    2.0

    22 reviews

    Dined on March 12, 2021

    overall2food4service2ambience4
    We had eaten here before, but this time the service was incredibly slow. We had a late reservation (8:30pm), since we were picking up someone from the airport who had just arrived in town. They were not busy outside, but we waited a long time to receive our appetizers. We finally flagged someone down to check on our appetizers, and went ahead and ordered, thinking it would take just as long for the entrees. Naturally, our entrees came out before we had finished the appetizers that arrived about an hour after ordering. While the food was really good, the service just made us not likely to return.
  28. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on February 26, 2021

    overall1food1service2ambience3
    Food was bleh
  29. d

    doctorrod

    New York Area

    16 reviews

    vip
    3.0

    16 reviews

    Dined on February 21, 2021

    overall3food2service2ambience4
    Waiter forgot to place the orders. Long delay.
  30. OT

    OpenTable Diner

    Caribbean

    4 reviews

    2.0

    4 reviews

    Dined on February 15, 2021

    overall2food2service1ambience5
    Had a very bad experience. Food took hour and a half and was so overpriced for what we had. I was charged 6 dollars for soda water and 17 for a Greek salad of chickpeas tomatoes and cucumber. Disappointing. Much better to order in if staying at this hotel
  31. g

    georgec

    1 review

    1.0

    1 review

    Dined on February 14, 2021

    overall1food1service1ambience1
    Prepaid for a Valentines Day Meal and the restaurant has been out of business for some time. OpenTable is impossible to contact anyone in getting a refund. Complete SCAM.
  32. TG

    TeresaG

    Caribbean

    1 review

    4.0

    1 review

    Dined on February 13, 2021

    overall4food4service4ambience4
    Good place to relax
  33. a

    ashlil

    Dallas

    12 reviews

    vip
    4.0

    12 reviews

    Dined on February 7, 2021

    overall4food4service5ambience5
    Great views but overpriced food.
  34. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on February 6, 2021

    overall5food5service5ambience5
    Hermoso el lugar
  35. NC

    NestorC

    Caribbean

    2 reviews

    4.0

    2 reviews

    Dined on February 4, 2021

    overall4food5service4ambience4
    Exelent food, but only one guy to attend. He do his best!!👍
  36. k

    ksddoesdc

    New York Area

    8 reviews

    vip
    1.0

    8 reviews

    Dined on January 24, 2021

    overall1food1service1ambience1
    This food was honestly horrible it was not even edible everyone was screaming and yelling you couldn’t even get a table to save your life everyone was just dismissive and rude horrible experience I would never recommend my worst enemy to go
  37. z

    zoey

    Caribbean

    2 reviews

    3.0

    2 reviews

    Dined on January 5, 2021

    overall3food5service2ambience4
    As a regular I always come to this spot cause the food is really good, in this aspect I was not disappointed (the wings are amazing) but the service was so extremely underwhelming I can’t say that I will be returning. Half an hour wait for drinks (during a happy hour time) and I was overcharged for no particular reason. I’m still waiting for my money to be returned.
  38. N

    N122345park

    New York Area

    23 reviews

    vip
    4.0

    23 reviews

    Dined on January 1, 2021

    overall4food4service5ambience5
    Casual low key menu. Good for just wanting to sit outside have some food and drinks in a casual outdoor nice setting!
  39. C

    Celid

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2020

    overall5food5service5ambience5
    La atención desde la entrada fue excelente con muchas medidas de seguridad contra Covid19 . Estacionamiento gratis. La comida muy buena, la cerveza estaba caliente
  40. EP

    EnidP

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2020

    overall5food5service5ambience5
    Nos encanta mucho ya hemos ido en varias ocasiones. También nos hemos quedad en el hotel . Espectacular!!!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available

FAQs

BANYAN TREE GRILL - Fairmont El San Juan Hotel is rated 3.3 stars by 68 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:30 PM


Booked 1 time today
Experiences are available.
Google Map for BANYAN TREE GRILL - Fairmont El San Juan Hotel

6063 Ave Isla Verde Carolina, PR 00979

Additional information

  • Cross street

    Isla Verde Avenue

  • Neighborhood

    Isla Verde / Carolina

  • Hours of operation

    Mon–Thu, Sun 12:00 pm–12:00 am Fri, Sat 12:00 pm–1:00 am

  • Cuisines

    Burgers, Comfort Food, American

  • Dining style

    Casual Dining

  • Dress code

    Resort Casual

  • Parking details

    Self-parking 1 hr free and Valet available at $15 per vehicle with restaurant validation.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Vegan, View, Weekend Brunch, Wine

  • Phone number

    (787) 791-1000

  • Catering

    Book your private event, or large party with us at Banyan Tree Grill. Our events team will handle directly any of your catering needs. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com

  • Private party facilities

    Book your private event, or large party with us at Banyan Tree Grill. Our events team will handle directly any of your catering needs. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com

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