The food was good, but took too long for our mains to come out ( 1.5hrs after seationg ) and we had to ask for our mains, it looks like there were sitting there ( maybe the got the tables mixed up ) and as soon as we asked, they arrived
Very noisy, my steak was lovely but only warm, a hair in my chips, salt shaker had a P on it, wife’s sticky date dry and not a nice taste. Offered complementary sweets and drinks, but charged for the 2 coffees!!!! Not convinced to return. Had been before new owners.
Enjoyed everything about the actual lunch but rang 3 times over a couple of days to try to make the booking, left my number but nobody called me back, finally made a booking online after several tries as the online booking service did not work, but by the time this all happened the only time available for lunch was 2hours later than our original request
Amazing restaurant, already planning my next trip. Food was sensational and service great.
We are frequent diners at Bankvale Run but we certainly noticed a real difference in the service time. Our meals were ordered & on the table within 10 minutes. Our waitress was very efficient. We sat over 2 hours talking to our friends by which is time the noise level was much better. We loved the new menu. Congrats to your new team. Brilliant 😍
Very good staff where excellent
I think the venue is amazing but the food hasn't lived up I have been there 3 times for breaky and Every time there has been an issue with food, not cooked enough pancakes , food missing or not what was requested and cold food. Food is average but prices say other wise.
Beautiful place with a nice view and good food and service . There was a mix up with our table but they rectified it and were apologetic . Waitress and waiter were friendly.
Service was terrible..had to approach the waiters each time and the manager. Had to wait 1 HOUR! From entree's for our steaks, came to the table incorrect with chips scaterred over the plate..had to be taken back because my husband is a coeliac and we specifically requested gluten free!. Dessert was appalling..creme brulee was liquid..not set at all!. For all the trouble and after spending $230..$30 was taken off the bill. Expectations were high and this was a major let down from A to B, only positive was the atmosphere and scenery. Would not recommend to anyone and have since changed future dinner plans with friends which were gonna be at bankvale since it is only 5 minutes from home.
We eat here all the time and love it. During this sitting however we waited over an hour and 20 minutes for our main course which was slightly dissapointing. Although we appreciate that you were busy there were other people who had come in much after us getting their food well before us.
Our server Renee was fantastic - did everything she could in a timely manner and was really happy and bubbly.
We will dine with you guys again as we usually get excellent service and the food is always of the highest quality, hopefully this doesn’t happen again! Thank-you.
This is a great place but perhaps too over crowded on Valentines Day. Had to sit in smaller area off main dining room but the service and food made up for inconvenience.
Beautiful food, great service and a great atmosphere
Very good. Lovely views and surroundings.
Food was delicious, however we waited a long time to order and then a long time for our entree to come, a long time for the plates to be cleared and then a long time for our main meal- it was an hour and a half from arriving to getting our main meals. It was hard to order drinks as waitresses didn't come to the table and walked quickly past without making eye contact. Service was really disappointing for the price we paid. In saying that the staff were all lovely and friendly
Amazing food, incredible views, fast service even on such a busy night and friendly staff! Overall amazing experience
Food was great! but we waited too long for service, otherwise would of been great night
I chose Bankvale run as my destination of choice to take my girlfriend out for a lovely Valentines dinner.
The views from our window seat were absolutely spectacular on a perfect summer evening.
Staff were prompt drinks, entree & main arrived in a timely manner.
My only criticism was that as the restaurant began to fill around 7:15pm it became quite apparent that front & back of house staff could not cope. We waited 1hr for our dessert to arrive! Our waitress was apologetic and removed the items from the bill.
To cap off the evening, my girlfriend and I took a walk around the estate. We located a beautiful secluded ceremonial garden near the main residence. It was at this location that I proposed. We are both very happily engaged :)
We will return soon I'm sure !
Overall it was all good I been there several time and I will still keep on coming as this may have been a once off occurrence. However my meal I had a stake, the stake had to much fat could not eat it, left more than half, as for the coffee's due to the dish washer being broken we had to stir our coffees with a straw and deserts we had to wait for spoon as there were none available.
ps: I can understand if the dish washer is broken, you cannot foresee events like this, and spoons weren't available. However when serving a client please wait that extra few seconds or minute and serve the coffee's and desert to a client when spoons are available, not that you serve the desert and tell a client to wait spoon will be available soon.
Steak was dry and tough. Had no flavour and seasoning on steak. Been here 3 times now. Very dissapointed with this visit. Bring back the mushroom sauce. Was mums 70 birthday and she couldn't even eat her dry,dry steak. Not happy.
The serves of food, especially the burgers that the guys ordered, were very small so it was lucky that we ordered an entree to begin with. The guys said that the burgers were nothing special. Our soba salad was very nice but could have done with more salad as it was pretty much noodles and chicken. We were also not aware when booking that we only had a limited time before we had to vacate the table. The views were spectacular.
Fantastic food , great service and the best views in Melbourne , ask for a window seat .
Service overall was poor in general, food over cooked and coffee served cold
I really enjoyed my meal but I was awake all night with stomach pain and my dinner was still repeating on me the next day. The restaurant was extremely noisy as our table was put in a corner next to a large party of diners.
Found a new place for weekend brunch! Amazing view and food!
Magnificent from the moment we walked in... we were greeted by our host Anna who was amazing and provided excellent service and enhanced our experience... my family were blown away by the food, the venue and the service...
Outstanding meals. Great venue and views. Love coming here.
This restaurant is beautiful...the views are amazing !
The ambiance is okay...it could be a big more subdued ...
We sat next to some children who were very loud and active. Spoilt it a bit.
Great views and best restaurant around. That's because it's the only restaurant around.
This is my 6th time that I have been to this restaurant. I have taken many friends & family members which have been impressed. The views are magnificent. The restaurant from the food to the service is fantastic. To Vince and the crew - job well done!
I have booked again for 4 more dinners/lunch within the next two months. I look forward to it.
Beautiful place, lovely view, even nicer staff. Food is amazing, it's more of a 'special occasions' place as it is a little more on the expensive side, but everything is cooked to perfection so it doesn't matter. Try and ask for a table seat when booking in advance and go before sunset, the views are to die for. So gorgeous for a place not too far away from anything! You expect wineries to be way way out, this is truly a gem. Will be back more than the 2 times I have been there, highly recommended.
Had lunch for my son's birthday,totally enjoyed the food. Cooked to perfection, juicy steak. Very nice view from our dining table.and well maintained garden. Will definitely come back again. Service was excellent
Great. Looking forward to the completion
I have been to Bankvale Run a few times now and have enjoyed each visit. The food is very nice and is good value. The view is the stand out, you won't see many views like this in the world, the best time to go is dinner when the sun begins to set. I would recommend the steak and the Polenta chips.
An overall great experience. The gnocchi was delicious. People attending to us were pleasant, however not around to ask if we wanted another drink. We had to request a dessert menu and waited too long to be asked if we wanted to order. The view was magnificent. I’ll definitely be returning.
Great food, great view. Best scotch fillet I've had in the North.
This is a gem. Great food and an awesome nexpected scenic position with excellent manacured surrounds. Will return.
lovely location, food was ordinary, had better elsewhere for less money. Service was appalling. Didn't appear to have a dedicated waiter. Dirty plates left on the table for nearly an hour, half the table cleared at that point, had to ask 15 minutes later for the rest to be cleared. An hour after eating main meal had to ask at counter for dessert menu and 20 minutes later had to ask someone to take our dessert order. Half the table didn't get their drinks and had to repeatedly ask for them and re-order.
Really need to address this as is totally spoilt my mothers 80th birthday. We said we were taking her someone posh, and she said she got better service at the pub in Wallan.
Has all the makings of somewhere special, just need to address with table service issues.
A beautiful place on earth, it is a lovely place to celebrate any occasion and take guest from all over to see.
Will be returning
Food was exceptional and great value
The scenery is spectacular go for the sunset dinner if you can
Food is excellent. Staff are very nice. Bree served us and nothing was too much trouble. Very friendly and helpful.