Bangkok Bistro by 9E

Reseñas de Bangkok Bistro by 9E de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Cheshire1 reseña

   1.0

   Comieron en 18 de mayo de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The restaurant was not open, despite taking our booking and me confirming we were coming the day before when confirmation was requested. We had to find somewhere else with a table for four on a busy Saturday night. I should never have been able to make an online booking, and if the restaurant closed after I made the reservation, I should have been informed and certainly not asked to confirm attendance the day before. I am assuming there are plenty of other people who have also unwittingly made bookings and turned up to find the place shut.
   

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2. MH

   MartinH

   Nueva York2 reseñas

   5.0

   Comieron en 30 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The best food and service. Authentic and you can see in the kitchen.
   

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3. OT

   Comensal de OpenTable

   Warwickshire5 reseñas

   5.0

   Comieron en 16 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely place to visit, great interior design Food was tasty Service was fantastic Cocktails were really good I'd definitely recommend this place
   

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4. G

   Gemma

   Hampshire2 reseñas

   5.0

   Comieron en 23 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a fantastic time. The staff were friendly, great environment and delicious food.
   

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5. DB

   DawnB

   Cheshire1 reseña

   4.0

   Comieron en 22 de febrero de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   As a group of 12, we had a really good night! The food was lovely although the service was a little bit slow, I know there was a lot of us but we did sit without drinks at times ... with that being said I would deffinatly recommend and deffinatly be back!
   

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6. OM

   OllieM

   Cheshire1 reseña

   2.0

   Comieron en 16 de febrero de 2024

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 1

   Restaurant was very quiet, although we did go early on in the evening so this can't always be helped. Menu is quiet hard to understand and after ordering our starters, the wrong one came out. This happens at restaurants and I am understanding of this but the waitress then came back to tell me the item they had brought out was the one I order whilst reading the menu to me. I explained how it wasn't correct (Cola Wings were being served instead of Thai-Till) to which she proceeded to laugh whilst looking back at the kitchen. Rest of the food was okay and the Thai Green had a nice kick to it. Overall it was okay, but there are other places I would visit over this.
   

   Bangkok Bistro by 9ESe respondió el 18 de febrero de 2024

   Dear diner, Thank you for sharing your feedback with us. We acknowledge your point and are continuously striving to create a more vibrant atmosphere for our guests, especially during these quieter periods. We apologize for the confusion with the menu. The miscommunication between our front-of-house & kitchen teams is something we take very seriously, and we are addressing this internally to ensure it does not happen again. We are deeply sorry if any expressions from our staff came across as insensitive or unprofessional. Please know that this does not reflect the level of service and hospitality we aim to deliver. We truly value your patronage, and we would be honoured to have the opportunity to make it up to you. Thank you once again for your feedback. Respectyfully, CC Team
   

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7. DJ

   DaveJ

   Nottingham1 reseña

   3.0

   Comieron en 10 de febrero de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   Food was nice and tasty, however service was slow. Also charging £2 to change from rice to chips is a bit of a joke. Surely rice is cheaper than chips!?
   

   Bangkok Bistro by 9ESe respondió el 18 de febrero de 2024

   Dear diner, Thank you for dining with us and for your feedback. We apologize for any inconvenience caused by our slow service this can sometimes happen when orders come in together unexpectedly at the same time or when we have many large tables in the restaurant. Regarding the £2 charge for changing to chips, we charge this supplementary fee for switching from chips to rice, not the other way around, which is less common. We apologize for any confusion and appreciate your understanding. We hope to welcome you back soon for an improved experience. Respectfully, Culinary Cities Team
   

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8. PT

   PhilT

   San Francisco2 reseñas

   4.0

   Comieron en 2 de febrero de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Lovely range of food, good service in a fun atmosphere
   

   Bangkok Bistro by 9ESe respondió el 18 de febrero de 2024

   Dear diner, Thank you for your kind words! We're delighted that you enjoyed our diverse range of food and experienced good service in a fun atmosphere. Your feedback means a lot to us, and we look forward to welcoming you back soon for another enjoyable dining experience. Respectfully, Culinary Cities Team
   

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9. G

   Gabbers

   Manchester3 reseñas

   3.0

   Comieron en 27 de enero de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   The menu has changed significantly since my last visit and is more thai fusion than the choice of dishes I was expecting, which I have to admit was a bit disappointing. Starters were really lovely, highlight of mains was pad thai. Service was warm and friendly, the right side of attentive, and I like the open kitchen. Our table was very close to an external door where drinks were coming from, which they acknowledged from the off. Only due to the time of year was it a bit drafty. In the warmer months I wouldn’t be bothered. My main reason to return would be the fab staff, and I’ll be interested to see how the new approach to the menu, which is quite unusual, establishes itself over time. Worth a visit especially if visiting the Storyhouse or Alexander’s.
   

   Bangkok Bistro by 9ESe respondió el 18 de febrero de 2024

   Dear diner, Thank you for taking the time to share your detailed feedback with us. We're glad to hear that you enjoyed the starters and that the Pad Thai was a highlight for you. We appreciate your understanding regarding the changes to our menu. We apologize for any inconvenience caused by the proximity of your table to the external door, especially during this drafty time of year. We're pleased to hear that you're interested in seeing how our new menu approach evolves over time and we hope to exceed your expectations on your next visit. We look forward to welcoming you back, especially if you're visiting the Storyhouse or Alexander's. Respectfully, Culinary Cities Team
   

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10. r

    ryans

    Yorkshire1 reseña

    4.0

    Comieron en 20 de enero de 2024

    1. Global 4
    2. Comida 3
    3. Servicio 4
    4. Ambiente 5

    Nice place the dishes we chose were a little rich and came with chips and would have been better with rice. The starters were excellent the service was great and the restaurant is a nice place to be
    

    Bangkok Bistro by 9ESe respondió el 18 de febrero de 2024

    Dear diner, Thank you for dining with us and for sharing your feedback. We appreciate your suggestion regarding the richness of the dishes and the choice of side. Your comments are valuable to us as we continuously strive for improvements. We hope to welcome you back soon for another enjoyable experience. Respectfully, Culinary Cities Team
    

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