Balos

4.2
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232 Reviews
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$31 to $50
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Greek
Balos Estiatorio is West Hartford's premier Greek restaurant, incorporating whole fish dishes with unique Greek wines that will give your pallet a one-way ticket to Greece. Warm service and stunning atmosphere will delight your senses.

Look to us for your New Year's Eve Celebration! Join us in ringing in the new year as though you're on a Greek Isle! Enjoy a unique prix fixe dinner with 2 seatings at 6:00 and 9:00pm. Please call with any questions 860-231-0028

Open for dinner 4:00pm to 10:00pm every day. Join us for Happy Hour every weekday!

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Sun - Thu 4:00PM - 6:30PM

What 232 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.0
service
4.5
ambience
3.8
value
Noise · Moderate
79% of people would recommend it to a friend
5
4
3
2
1
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J
New York Area
3 reviews
Dined 7 days ago
Overall5food2service5ambience5

BALOS the Rare Blue Diamond in West Hartford.
By any means of, IG or FB I'm telling many people about this place.
It's very homey: the food, staff, music, live singers, everything works and you feel like you're a part of Greece, a part of their family. GREEK NIGHT, FORGET IT.... THERE IS NO OTHER PLACE TO BE. IF U MISS IT TOO BAD FOR YOU.
😁 WEAR COMFORTABLE SHOES BECAUSE YOU WON'T BE ABLE TO STAY IN YOUR SEAT....
SUPERB!!! OPAAAAA😄

Next visit I hope I can my usual big bowl of Greek Gelato... love it. Lol

ZG
New England
6 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Delicious food!

MH
New York Area
26 reviews
Dined on November 8, 2019
Overall1food5service5ambience5

I made reservations through Open Table and was asked to confirm. I confirmed reservations, arrived at Balos at 11:30 only to find a sign on the door that says that starting on November 4th they are no longer serving lunch and will open at 4pm.

We walked to another restaurant nearby as we’d already paid for parking.

I’m very disappointed. Open Table and the restaurant should update their hours. I loved this place the first time I went, but this experience was not fun.

Balos
Responded on November 11, 2019

Hi MHDiningExperience, We would like to start off by apologizing for recent experience with us. We would like to work with you to right this wrong, if you could please message us back with your best contact e-mail, we would greatly appreciate it. Again, we do apologize and look forward to working with you.

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S
New York Area
35 reviews
Dined on November 2, 2019
Overall2food4service1ambience4

The server, while polite, completely missed informing that the kitchen closes at 10 (restaurant closes at 1am). We could not order the main course. One of my guests thought that his cocktail was watered down and didn't have any alcohol. The other three cocktails were fine.

Balos
Responded on November 11, 2019

Hi Smileheals, First, and foremost, we would like to apologize for your recent experience with us. We agree that your server should have informed your party about the kitchen closing at 10 pm. We would like to take this opportunity to gather a few more pieces of information from you. If you could please message us with your best contact e-mail, we would greatly appreciate it. Again, we do apologize and look forward to corresponding with you.

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S
New York Area
39 reviews
Dined on November 2, 2019
Overall4food4service4ambience4

Really liked this place--terrific greeting at the door, lots of airy seating (lighting full opposite of Besito, the former occupant which required a small flashlight to see the menu). Server knew the menu and the wine list thoroughly. (Oddly, the wine list never made it to our table, so I just took the word of our server, and he offered to let me try 2 wines.) We split the Greek Island Pikalias (fish plate for 2-3 with 2 sides for $65) --each fish was simply prepared; would have a hard time seeing that this would serve 3 unless we had ordered a few small plates as well. The menu has only 1 green vegetable side choice which seems a bit lacking--but we did enjoy lemon potatoes and gigantic beans. However, what stood out to us the most: there really should be something on the table upon seating--greek olives? a "spread of the day?" carrots and cucumbers? -- I can see why folks have written that they found the service slow -- while I was glad not to be rushed (as is the case in a few of the area restaurants), had there been a small something/amuse bouche/food greeting on the table, I would not have noticed the time from drink to entree---perhaps I would have ordered a small plate or a salad too. I'd like to explore this menu, and I thought the quality of fish quite good.

Balos
Responded on November 11, 2019

Hi Sammies, We really loved reading this review! We appreciate your compliments as well as your feedback since we are always looking for ways to improve! If you have any additional remarks, please feel free to message us back directly. Thanks again and we look forward to seeing you back here soon!

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KH
1 review
Dined on November 2, 2019
Overall4food4service5ambience5

Food was great, service was excellent and the dining room itself is beautiful.

Balos
Responded on November 11, 2019

Hi Kevin, Looks like we hit the trifecta during your visit!! We hope to see you back here soon :)

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RP
New York Area
3 reviews
Dined on October 26, 2019
Overall4food5service3ambience5

Beautiful restaurant with fresh authentic Greek cuisine. My wife had the Spanokopita and Branzino and I had the octopus app and the moussaka. All were excellent and presented beautifully. The only negative was the service regarding when courses were served. My wife was nearly finished with her app before I got mine and the entrees were also delivered at different times. Bearable given the quality of the food but you do expect more when dining out

Balos
Responded on November 1, 2019

Hi Robert, A beautiful restaurant paired with fresh, authentic Greek cuisine is a recipe for success in our book! Thank you for your compliments and feedback :) We appreciate you and look forward to hosting you and your wife during your next visit in!

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OT
Memphis
1 review
Dined on October 25, 2019
Overall5food5service3ambience5

We ordered the veggie platter and the stuffed grape leaves. On the menu, it didn’t say that the platter came with stuffed grape leaves already. I wish our server, Chaz, gave us the heads up. However, everything was delicious— especially the octopus— and the Fall sangria was fantastic.

Balos
Responded on November 1, 2019

Hi Anonymous, Thank you for stopping in and dining with us! We appreciate your compliments to our food and fall sangria! If you have any additional feedback, please feel free to message us directly. Thanks again and we look forward to serving you up another 5-star experience during your next visit in!

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A
New York Area
7 reviews
Dined on October 22, 2019
Overall4food5service5ambience4

Chaz was a wonderful waiter

Balos
Responded on October 25, 2019

Hi Ally, We couldn't agree more! Thank you for the compliments to Chaz, we love to read when our servers can enhance the experience!! We will be sure to pass along the message and we look forward to seeing you back here soon!

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F
New York Area
11 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Beautiful setting, great service and the prix fixed lunch is hard to beat in WeHa Center. Food is great. We had the spreads ( all 6 for only $15!) and the fish of the day was great.

Balos
Responded on October 25, 2019

Hi Foodie, A beautiful setting, great service, and great food are our favorite things to serve up here at Balos! Thank you for the kind words and we can't wait to serve you up another 5-star experience during your next visit in :)

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LR
New England
2 reviews
Dined on October 9, 2019
Overall5food5service5ambience4

The preparation of our fish was excellent! Perfectly cooked and the sauce/ingredients were delicious!

Balos
Responded on October 18, 2019

Hi LauraR, Perfectly prepared entrees are just one of our favorite things to serve up here at Balos!! Thank you for the compliments :) We can't wait to serve you up another 5-star experience during your next visit in!

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HC
New York Area
1 review
Dined on September 28, 2019
Overall3food4service2ambience4

The spanakopita and crab cakes were delicious. The calamari was a bit chewy. Greek salad was yummy and then we had a beef and noodle dish that was also very good. The baklava was a perfect sweet treat. On the flip side, the wait staff was pretty inept. We waited about 20 minutes to get our drinks. We asked for lime slices for my husband’s gin and tonic three times and I finally had to go to the bar to get some. Perhaps because we sat outside, the waiters didn’t know whose table they were bringing food to. They would come outside and ask every table if the order was theirs. They also didn’t know what some of the food was, saying that some of the dishes look the same. They came out with our appetizers and tried to give them to the people sitting next to us who were getting ready to leave (their napkins and paid check were on the table). A waiter later came out with two dishes to give to another couple sitting next to us and the couple said that only one of the dishes was for them. The waiter asked them if they wanted the other dish. The couple asked if they would be charged for it and the waiter said no, so they took it. Overall I would say we really enjoyed the food. Sitting outside was perfect. The quality of the waitstaff that helped us was not great (more in line with a restaurant that has just opened and is still figuring things out). My husband and I will try Balos again. Maybe sitting inside will improve the level of service? It definitely needs to be addressed.

Balos
Responded on October 4, 2019

Hi Holly, Thank you for taking the time to leave this review. We are so happy to read that you enjoyed the food, however, we are disappointed to learn that the level of service was not quite up to our standard. We do appreciate your feedback as we are always looking for ways to improve. If you have any additional comments, please feel free to message us directly. Thanks again and we look forward to seeing you next time :)

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JL
New England
4 reviews
Dined on September 24, 2019
Overall5food5service5ambience5

Amazing food, great decor. Would go back in a heartbeat.

Balos
Responded on September 27, 2019

Hi JennyL, Amazing food paired with great decor is a recipe for success in our book! Thank you for the kind words :) We can't wait to serve you up another 5-star experience during your next visit in!

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OT
New York Area
3 reviews
Dined on September 21, 2019
Overall1food1service1ambience1

So we walked in, beautiful restaurant, were sat down and that's about it i guess!!!!!!
5 minutes pass no waiter 10 minutes pass still no waiter 15 minutes pass still NO waiter. I go tell the host he bluntly says to me our waiter is so busy. Restaurant was 1/3 full at 8.30 on a Saturday night absolutely not busy! So we left.....

Balos
Responded on September 27, 2019

Hi Anonynous, We are disappointed to read the review above. Service is an area in which we strive for excellence and it is clear that we did not meet our standard level of service during your visit. We would like to take this opportunity to learn more from you. If you could please message us with your best contact e-mail, we would greatly appreciate it. We do apologize and look forward to corresponding with you.

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SL
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Took my parents here for their 30th anniversary. Great authentic Greek food! Great atmosphere and our server was wonderful. Highly recommend.

Balos
Responded on September 17, 2019

Hi StephanieL, Thank you for choosing Balos for such a special occasion!! Happy 30th anniversary to your parents! We are so happy that we could play a small role in their celebration and we hope to see you all back here soon :)

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J
New York Area
4 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

I am telling so many about it... uploaded video on my Instagram page of Friday night breaking the plates and live music...so many hits. Had a blast. I arrived alone and felt like family and a woman grabbed my hand to dance and said i was very good at it ..i guess watching The Greek Dance on YouTube paid off.. what can i say... the best moment of my life going out... wow 🤗😁 everyone was grear music was awesome.

Balos
Responded on September 17, 2019

Hi KarenJ, Keep spreading the word!! We can't begin to express our appreciation for your enthusiasm as well as your shout outs to us on social media :) At Balos, everyone is family and we certainly can't wait to have you back!

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JM
1 review
Dined on September 7, 2019
Overall5food5service5ambience5

Julio was great! Very friendly and attentive. Food was hot and fresh

Balos
Responded on September 13, 2019

Hi JeffM, Thank you for stopping in to dine with us! Friendly and attentive service is just two of our favorite things to server up here at Balos :) We appreciate your compliments to Julio and will be sure to pass along the kind words! We look forward to hosting you during your next visit in!

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OT
1 review
Dined on September 6, 2019
Overall5food5service4ambience5

Updated drink menu and bar service was excellent. Food. service and atmosphere all very good.

Balos
Responded on September 13, 2019

Hi Anonymous, We are glad you to read that you like our updates!! Thank you for the 5-stars along with the awesome compliments :)

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J
New York Area
4 reviews
Dined on September 5, 2019
Overall5food5service5ambience5

Superb! You cable expect a better place to dine. Good waiters I mean they are there to assist and make sure you're taken care of. They recommend dishes and make you laugh if its too busy. They will meet your expectations. Which means it's a great restaurant. Food is amazingly wonderful and need of no condiments. Wine is exquisite tasting and smelling. The chef is great with your meals and it's a vault oriented atmosphere so you will enjoy it whether you bring someone or dine alone. Other amenities I haven't tried but I'm in good hands here. Staff is very nice and its not for tips, they are truly nice people and helpful.

Balos
Responded on September 13, 2019

Hi Karen, This review is SUPERB!! We couldn't have written a better one if we tried!! Thank you for the 5-stars and compliments to our food and staff :) We can't wait to have you back!

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JD
New York Area
27 reviews
Dined on August 30, 2019
Overall5food5service5ambience5

They were part of Taste of West Hartford. There was a Pre-fix menu with everything I lake. The Lukanita Greek Country Sausage is a menu standout for appetizer. The Greek style 1/2 chicken was delicious. Baklava for desert was wonderful.

Balos
Responded on September 6, 2019

Hi JohnD, Thank you for dining with us during the Taste of West Hartford!! We are thrilled that you enjoyed your experience and we can't wait to have you back :)

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JP
New York Area
3 reviews
Dined on August 28, 2019
Overall5food5service5ambience4

Excellent food and service and some of the proceeds benefited Foodshare's work to end hunger!

Balos
Responded on September 6, 2019

Hi JimP, Excellent food paired with excellent service are two of our favorite things to serve up at Balos!! Thank you for the 5-stars and thank you for supporting our partnership with Foodshare! We look forward to hosting you for another delicious experience during your next visit in!

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CA
New York Area
151 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

My entire dining experience made me feel like I was back in Greece again! From the Greek white wine (#9) right through the last bite of Galatoboureko, it was a memorable evening of great food in a truly stunning restaurant! Thank you Balos!

Balos
Responded on August 30, 2019

Hi Caelpl, We are so happy that we were able to serve you up and delicious and memorable evening! We look forward to sweeping you away to Greece during your next visit in!

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P
New York Area
1 review
Dined on August 24, 2019
Overall3food2service3ambience5

Really nice ambiance, unfortunately the food was not that great. After 90minutes, we received the appetizer, after 30more minutes we got the main course and was cold . The dessert ( baklava ) was, JUST NOT, you cannot use strawberry syrup on baklava.

Balos
Responded on August 30, 2019

HI Paolo, While we are happy to read that you enjoyed the ambiance, we are disappointed to read that you did not enjoy your meal. In an effort to improve we would like to learn more about your experience. If you could please message us back with your best contact e-mail we would greatly appreciate it. Thank you in advance and we look forward to corresponding with you.

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FT
Chicago
1 review
Dined on August 24, 2019
Overall4food5service4ambience5

Service was slow. That is sour only complaint. We would go again when we have plenty of time to sit and relax.

Balos
Responded on August 30, 2019

Hi FTWJNW, Thank you for dining with us. We value your feedback as efficient service is an area in which we strive for excellence. If you have any additional comments please do not hesitate to reach out to us. We look forward to seeing you back here soon!

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OT
New York Area
1 review
Dined on August 24, 2019
Overall4food5service3ambience5

Service was slow and erratically paced in terms of which dishes came out in what order. It wasn’t a busy night.

KN
New York Area
15 reviews
Dined on August 23, 2019
Overall2food3service2ambience3

Went during happy hour and everything we ordered off that menu was very tasty—grilled squid, sausage and spanikopita. Service also was very good at first...and the place got crowded and both service and food declined. I ordered the lamb chops off the main menu and they weren’t all that great, also a little overdone. My wife ordered the beet salad, which was good but for some reason came 15-20 minutes after my plate. The waiter’s apology was pro-forms and didn’t include an explanation.

We liked it enough to go back—but just fit happy hour bits.

Balos
Responded on August 30, 2019

Hi Kevin, Thank you for stopping in and dining with us. We appreciate your feedback, if you have any additional comments please feel free to message us directly. Thanks again and we look forward to seeing you during the happiest of hours :)

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R
New York Area
3 reviews
Dined on August 22, 2019
Overall4food5service4ambience4

The bar service was a little slow. The food was excellent. The beeping alarm was distracting.

Balos
Responded on August 23, 2019

Hi Russell, Thank you for taking the time to review us. We appreciate your compliments to our food and the feedback about our bar service as we are always looking for ways to improve. If you have any additional comments that you would like to share with us, please feel free to message us back directly. Thanks again and we hope to see you back here soon :)

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SG
New York Area
15 reviews
Dined on August 20, 2019
Overall2food2service1ambience4

Beautiful decor. That's about it. We spent 2 ½ hours due to slooooow service. When we requested anything, it took 10 to 15 minutes for the waitress to return to the table. On a dish that two of us ordered, it came out not as described on the menu. Salmon served over a spinach and rice pilaf. No pilaf, just lukewarm roasted veggies. When we asked for more bread, we were told twice that it was in the oven and would be served as soon as it came out. We finally did get the bread - cold, cold, cold. The oven must have been in the next town. Galaktabouako had no layers - it looked like a cheese blintz with the custard inside. And the bottom of the pastry could not be cut - even with a lot of effort - a knife wouldn't go through it. Overpriced for VERY mediocre food. We won't be back - ever.

Balos
Responded on August 23, 2019

Hi ShortGirl, We are disheartened to read about your most recent experience with us. Service and quality of food are two areas in which we strive for excellence and from everything we are reading, we fell short during your visit. In an effort to continuously improve, we would like to gather some further information from you. If you could please message us back with your best contact e-mail, we would greatly appreciate it. Thanks in advance and we look forward to corresponding with you.

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OT
New York Area
8 reviews
Dined on August 17, 2019
Overall5food5service5ambience5

Service was excellent. Very attentive. We arrived late just as kitchen was closing, but his was not a problem. They serve an excellent modern take on traditional food. Great flavors. Interesting combinations. As a Greek who leans more towards traditional preparation, I enjoyed the food, ambience and overall experience very much. I highly recommend Balos. We will be back for more! Efharisto!

Balos
Responded on August 23, 2019

Thank you for stopping in to dine with us! We love to read when our service enhances the dining experience. We appreciate your compliments to our ambiance and food :) We can't wait to have you back!!

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J
New York Area
2 reviews
Dined on August 16, 2019
Overall4food5service5ambience5

We love Balos! Great atmosphere and authentic Greek food. We’ve been here three times and will keep coming back!

MS
1 review
Dined on August 15, 2019
Overall5food5service5ambience5

Service was quick. Food was great and nice atmosphere . I would recommend

FF
Philadelphia
1 review
Dined on August 13, 2019
Overall3food5service1ambience4

Fantastic food -- delicious and beautifully presented -- but the dining experience was marred by the disappearance of our waiter. He was initially very attentive but never reappeared after bringing our food. We would have ordered more wine if he had, and it would have been nice to have had our water glasses refilled. We actually had to go look for him to get our bill, and he was chatting with the bartender. I recommend the food but I also recommend sitting at the bar to eat, so that the waitstaff don't forget you are there. Such a beautiful space and delicious, distinctive food deserves better service than is currently the norm (several friends have had similar experiences here of great food but dismal service, so it appears to be a pattern).

CW
New York Area
2 reviews
Dined on August 11, 2019
Overall5food5service5ambience5

Beautiful decor and interesting choices of foods! Good service and tasty. Hope to see more people patronize the restaurant.

OT
1 review
Dined on August 11, 2019
Overall5food5service5ambience5

Amazing food & vibe!!! Can’t wait to return especially during Greek night.

g
Baltimore
4 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

Delicious bronzino, generous portions, good value and friendly and accommodating waiter.

J
New York Area
4 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

My 1st time going to Balos Greek restaurant the decor was elegant, dress code was casual but u can wear shorts... tables set... wasnt crowded for me. Perfect ambiance, superb food omg the food, so wonderfully set, wine as fresh as just pressed, waitress was attentive to srve and pleasant and the chef is awesome. I mean I'm so happy I'm going back. U will b full pricing is affordable although not on menus... it matters what u order but if ur dainty yet hungry my dish with gelato, chicken with potatoes, and spinach rice, cabernet came to $54.. and it was a lot of food... best restaurant i wld give it 9 starts...10 if i saw the restroom setup but too busy eating i hadn't gone😅😅. And live music

C
New York Area
2 reviews
Dined on August 10, 2019
Overall1food3service1ambience1

We had had a good dining experience at Balos shortly after it opened, so decided to go again with a visiting Greek friend. We made a 7 p.m. reservation on a Saturday and were surprised that the restaurant was almost empty. In our two hours at the restaurant, there were never more than three tables filled in the main dining area. Unaccountably, a loud trio of musicians performed folk--not even Greek--music throughout the evening. They added no value to the experience. The grilled octopus appetizer was excellent. One guest's lamb chops were overcooked, and the two seafood pasta entrees were unexceptional; the sauce tasted canned. The level of service was embarrassing. Our waiter neglected us most of the evening, even though he had no more than two tables to serve. Our water glasses were not refilled until we had finished dining. Two diners' plates were removed while the third diner was still eating. The dinner was expensive for what we got. We would never go there again, and we would be surprised if the restaurant is still there in a few months.

OT
1 review
Dined on August 10, 2019
Overall5food5service4ambience4

Food was great. Live music was nice. Very responsive staff. Good experience overall.

Y
New York Area
22 reviews
Dined on August 9, 2019
Overall4food4service4ambience5

One really felt like you were in a gorgeous greek island. Very welcoming and comfortable. The sampler plate of spreads was wonderful and as an olive oil lover , I was very impressed with the quality. The wines by glass could have a bigger selection.

ST
Seattle
12 reviews
Dined on August 7, 2019
Overall4food5service3ambience3

Food’s great —our server did the best she could, but all entrees came out at different times—music is a little too loud