Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. Charlotte
  4. Charlotte
  5. Ballantyne

Ballantyne Ballroom

4.3
4.3
28 Reviews
$50 and over
American

Join The Ballantyne for a favorite tradition on Thanksgiving Day and Christmas Day, 10:30 am – 3:00 pm in The Ballantyne Ballroom. Enjoy a bountiful display of seasonal salads, decorative displays, carving stations with regional accompaniments and decadent desserts. Cost is $95* per person, $45* for children, ages 5-12, and complimentary for children ages 4 and under.

Make a reservation

2 people

January 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
7:00 PM


  • Dining style

    Fine Dining

  • Cuisines

    American

  • Hours of operation

    Brunch
    Sun 10:30 am–3:00 pm

  • Phone number

    (704) 248-4100

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Charles Gardiner

  • Neighborhood

    Ballantyne

  • Parking details

    Complimentary Self-Parking.

  • Additional

    Banquet, Beer, Cocktails, Corkage Fee, Entertainment, Full Bar, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 28 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on all time ratings
  • 4.3Food
  • 4Service
  • 4.2Ambience
  • 3.2Value

NoiseModerate

Sort by

Filters

  1. MS

    MaryS

    Western NC

    6 reviews

    5.0

    6 reviews

    Dined on November 25, 2021

    overall5food5service5ambience5

    Great atmosphere & a variety of food to choose from

  2. P

    Pdf2014

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    overall5food5service5ambience4

    The food was delicious, the service was excellent, and the desserts were to die for.

  3. OT

    OpenTable Diner

    Charlotte

    8 reviews

    2.0

    8 reviews

    Dined on November 25, 2021

    overall2food3service3ambience2

    Simply unremarkable for the high price. The ambiance was unremarkable; typical hotel banquet style. The food was well prepared with efficient buffet stations. The coffee at the end of the meal was tepid. Overall it was just an average experience, not memorable at all, particularly for the $95 per head plus 24% service charge (plus the demand for a $50 deposit to hold the reservation…”Earnest money? Really???). ‘Way over priced by double for this experience in my opinion.

  4. RF

    RonF

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on November 25, 2021

    overall5food5service3ambience4

    Great place to take the family for a holiday meal. They had a little bit of everything Highly recommended

  5. SR

    StephR

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    overall5food5service5ambience5

    Another wonderful Thanksgiving celebration buffet at the Ballantyne Hotel. It is a favorite when family is in town! We had the benefit of celebrating our daughters 7th birthday and they made her feel so special! The quality and selection of the food was outstanding and the dessert spread was over the top fantastic. Great work Ballantyne!!

  6. M

    Matt

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    overall5food5service5ambience5

    Great great experience at the thanksgiving buffet!

  7. OT

    OpenTable Diner

    Charlotte

    2 reviews

    vip
    4.0

    2 reviews

    Dined on May 9, 2021

    overall4food3service5ambience5

    Ambience and overall experience was fine. At $95/person, I expected a lot more variety/options.

  8. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on April 4, 2021

    overall5food5service5ambience5

    I spent several weeks on business at The Ballantyne a few years ago. We are here now for pleasure over the Easter holiday. I was looking for something special and I just knew The Ballantyne wouldn’t disappoint, and it sure didn’t. Socially distanced, safe, fabulous surroundings and amazing food. Would do it again in a second.

  9. RG

    RobertG

    Charlotte

    1 review

    2.0

    1 review

    Dined on April 4, 2021

    overall2food3service2ambience4

    Went for Easter Brunch. Not a good experience for the money. $95/pp for a buffet which excluded drinks, then then added a tip. Table service was below average. Would have been happier if it were half this price. Never again and won't recommend.

  10. AS

    AnnieS

    Exclusive

    5 reviews

    5.0

    5 reviews

    Dined on April 4, 2021

    overall5food5service5ambience5

    Wonderful experience! We went for the Easter brunch. I would definitely go back and recommend it to others.

  11. R

    Rogue2014

    Charlotte

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 4, 2021

    overall5food5service5ambience5

    Courteous and attentive service. Delicious selection of brunch entrees, appetizers, and desserts.

  12. F

    Flotown

    Chicago

    42 reviews

    3.0

    42 reviews

    Dined on December 25, 2019

    overall3food5service2ambience4

    We were pretty much ignored for the first 30-40 minutes of our meal. We ordered a drink which didn't come, then had to reorder. No water refills, and we were busing our own plates because nobody was picking ours up. Then, once we complained, it was the comical opposite - two or three servers all over us every 1-2 minutes asking if we needed something, how was our food, etc. The food was very good and the servers meant well, but it was plain that they did not have things coordinated. Pretty expensive for an experience like that.

  13. OT

    OpenTable Diner

    Charlotte

    20 reviews

    5.0

    20 reviews

    Dined on December 25, 2019

    overall5food1service2ambience4

    The seafood on the cold buffet was good. Hot food was really pretty mediocre and desserts were fancy and the one with the cherry flavor was very good. The live music was great. The sparkling wine was great. Basically very overpriced for quality. We’ve done this several Christmases. Crowd has decreased and so has quality. Servers are too busy and too few. I know it was Christmas so the high price but truly the quality of the hot food needs to be better and kept hot for the price. Saying all of this we still enjoyed our time because of the ambiance.

  14. FW

    FoodieWineLover

    Sacramento

    13 reviews

    vip
    5.0

    13 reviews

    Dined on December 25, 2019

    overall5food5service5ambience5

    Outstanding service and delicious food!

  15. M

    Mike

    Charleston

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 25, 2019

    overall5food5service5ambience5

    Amazing Christmas Day brunch.

  16. a

    aer151

    Atlanta

    31 reviews

    vip
    2.0

    31 reviews

    Dined on December 25, 2019

    overall2food3service3ambience4

    Overall I wouldn’t recommend the Christmas brunch. They make the room really nice but it’s way overpriced for the options. They have both breakfast options and lunch, I had lunch. The prime rib was ok. Little overcooked and not seasoned enough. Sides I tried we’re average buffet food. No drinks are included, for $85/pp you can include a mimosa or something!!! We got their holiday drinks which were really good. The desserts options were great. We tried several, most again were average buffet tasting though presentation was awesome. The French macaroons were great, probably the best thing I had. But for what you get definitely doesn’t meet the shy of $300 bill.

  17. O

    Outtatowndoc

    Charlotte

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 25, 2019

    overall5food5service5ambience5

    Christmas breakfast brunch. The absolute best brunch I’ve ever been to in Charlotte!! Highly recommend and will get to make it an annual tradition.

  18. MD

    MichelleD

    Jacksonville

    2 reviews

    vip
    2.0

    2 reviews

    Dined on November 28, 2019

    overall2food4service2ambience1

    Overpriced for what is offered. We must have been last seating because we got about 10 minutes of music then they turned it off so we ate in silence. They started cleaning up around us. 85$ for a meal that we felt we were being rushed out of. Food choices were slim, but what was there was good.

  19. FL

    FrancesL

    Charlotte

    9 reviews

    3.0

    9 reviews

    Dined on May 12, 2019

    overall3food3service2ambience4

    Way over priced for selection of foods. Awful chicken dish, tenderloin tough. Only good thing was raw bar and desserts. Ordered Bloody Mary, worst I ever had and sipped made complaint and left of bill. Crazy. Will NEVER go back. Went years ago took my Mom when she was alive. It was elegant and food selection was wonderful. Down graded

  20. OT

    OpenTable Diner

    Charlotte

    5 reviews

    3.0

    5 reviews

    Dined on May 12, 2019

    overall3food3service4ambience3

    The large buffet from previous years was gone. That was a lavish display and value. This time there were 3 or 4 small buffets with the same quality as last time, but not anywhere near the variety or quantity. One big disappointment, no bananas foster station. The first cup of coffee I had was luke-warm and bitter. The next one was hot and bitter.

  21. L

    Lollipop

    Charlotte

    38 reviews

    vip
    4.0

    38 reviews

    Dined on December 25, 2017

    overall4food5service3ambience4

    The food was wonderful but our meal was $367 for 3 people. Granted it was Christmas Day but a $66 tip for average service was too much and it was included in the bill. There was a place left for a tip so others might not have noticed it was included.. While the food was very good, it was a LOT more than we anticipated when $85 per person was the advertised price.

  22. JH

    JHof

    Washington DC

    1 review

    2.0

    1 review

    Dined on December 25, 2017

    overall2food2service4ambience3

    Attended the VERY expensive Christmas Day brunch ($85/person plus 25% gratuity auto added). Based on price point and reputation of this hotel, I had expectations of a premium experience with high quality food and gourmet offerings. Items were average and typical of much lower priced brunches elsewhere which typically also include at least a mimosa or bloody mary (this one did not). Most meat offerings were very dry, seafood bar had good selection but items seemed rubbery. Breakfast offerings were very limited for a brunch and general menu was not very inventive. Decor could have been better considering it was a holiday and omelet station was in the lobby which I found odd. Service was fine but did seem to wait longer than necessary for some refills, especially with how much staff was on the floor. One meat dish was good and desserts were good but overall, nothing there was worth the price tag, not even close. Even for a holiday experience. Would not do this again and would not recommend.

  23. s

    sedaly88

    Charlotte

    15 reviews

    5.0

    15 reviews

    Dined on December 25, 2017

    overall5food5service3ambience5

    Another wonderful Christmas Brunch at the Ballantyne Ballroom. Music, Ice Sculptures, food is perfect for the holiday! The service team was strong, but the main server was lacking. Our waitress was MIA most of the meal, not a huge problem at a Buffet but when one or more people at the table have had empty drinks for roughly ten minutes it is a bit of an annoyance. The secondary team filling waters and clearing plates were spot on, never hovering but always there when needed. The managers are unbelievable, making a point to welcome everyone, checking on drinks, and even clearing tables to keep the pace if needed. We look forward to seeing Michael every year, he was our waiter one year and has been a banquet manager the last couple years (well deserved promotion!). He’s clearly a crowd favorite as multiple tables make a point to say hello to him and Thank him.

  24. OT

    OpenTable Diner

    Charlotte

    20 reviews

    2.0

    20 reviews

    Dined on December 25, 2017

    overall2food2service3ambience3

    Christmas Brunch. Cold food was very good but hot food was dried out chicken, dried out prime rib, and just lacked any desirable taste. The cold food- Shrimp and crab claws were good. My husband felt like something was wrong with oysters and couldn’t eat them. Desserts even weren’t anything to write anything great about except for ice cream bar which was fun and very good. This brunch was terribly expensive and lacked ..... we had one terrible server and one that was excellent. The young lady checked on us and kept us with tea. The guy was obviously just there.

  25. C

    Chriswill2

    Charleston

    6 reviews

    3.0

    6 reviews

    Dined on December 25, 2017

    overall3food3service2ambience2

    The service was slow . They sat us at a fold up card table, so it wobbled a lot while we were eating. The food was good, but the $85 charge per person plus tax and 24% gratuity was not worth it. My wife had one cocktail priced at $14. We walked out with a $246 bill. The food, ambiance and service was not worth $246. It's just my wife and I, so I was thinking we could make this a tradition every Christmas, but the value for the cost is not there. We can go to any of the high-end steakhouses, have a few drinks and a full course meal and still pay less. I recommend staying home or finding a better option for Christmas brunch. We had New Year's Eve booked for dinner, but we decided not to go after this experience.

  26. CW

    CW111

    Charlotte

    48 reviews

    vip
    4.0

    48 reviews

    Dined on December 25, 2017

    overall4food3service5ambience3

    We enjoyed this Christmas day event. I would strongly recommend utilizing heating plates under the wood for the carved foods as they get cold too quickly. Understandable with a large group of guests but avoidable with an inlaid heating element underneath the wood that the meat, poultry, or fish is carved on. This would truly make a significant difference in the experience. I would also reintroduce turkey as I believe it's an expectation of most holiday attendees.

  27. HG

    HikerGal

    Richmond

    16 reviews

    5.0

    16 reviews

    Dined on December 25, 2017

    overall5food5service5ambience5

    We have been enjoying the Ballantyne Christmas Buffet every year it has been offered. It has always been very good, but this year was the best so far. A year or so ago I detected a real uptick in the quality and variety of the food -- which had always been good -- and learned that there was a new executive chef. That executive chef has continued to tweak and improve things, and it was apparent. Everything was delicious, attractive, and sumptuous. The salads/appetizers table had something for every taste and expectation. I can't possibly list everything offered, but from the quality of the cheeses to the creativity of the salads to the size of the shrimp, crab claws, and oysters -- it was all first class. We did not go to the omelet station, as we often do, but I could see that it, too, had huge variety and excellent quality. Then there were the meats and vegetables. Instead of the expected steamship round of beef, there was tender, perfectly cooked prime rib. Instead of the expected plain baked fish, there was salmon en croute. I never made it to the ham, roast lamb, chicken, or other meats. The vegetables (and vegetarian offerings) were equally good, from the fresh-not-frozen Brussels sprouts to the grilled vegetables, everything was perfectly seasoned and prepared. We know to leave room for the Bananas Foster, and in past years we also have tasted a variety of things from the vast dessert table. This year, though, we never made it past the Bananas Foster to the dessert table. Everything else was just too good.

  28. F

    Fulton

    Charlotte

    1 review

    5.0

    1 review

    Dined on November 23, 2017

    overall5food5service3ambience5

    Very Expensive incredible brunch. 24 percent gratuity included in bill, I noticed this after I had tipped more than that to the server.

FAQs

Ballantyne Ballroom is rated 4.3 stars by 28 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Make a reservation

2 people

January 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
7:00 PM


Google Map for Ballantyne Ballroom

10000 Ballantyne Commons Pkwy Charlotte, NC 28277

  • Neighborhood

    Ballantyne

  • Hours of operation

    Brunch
    Sun 10:30 am–3:00 pm

  • Cuisines

    American

  • Dining style

    Fine Dining

  • Dress code

    Smart Casual

  • Parking details

    Complimentary Self-Parking.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Charles Gardiner

  • Additional

    Banquet, Beer, Cocktails, Corkage Fee, Entertainment, Full Bar, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell My Info (California)
Copyright © 2021 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo