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BAK' | Fire Steakhouse, Tulum, ROO

BAK' | Fire Steakhouse

4.4 (869)
MXN300 and under
Steakhouse
Carretera Federal Tulum Boca Paila KM 8.5 local 3, Col. Ejido, Tulum, ROO 77789

Make a reservation

2 people
7:00 PM
Booked 4 times today

About this restaurant

  • Fancy
  • Great for scenic views
  • Lively
BAK’ es una celebración de la cultura y la sabiduría que nos rodea, generando un imaginario completamente nuevo que acompaña nuestra esencia y honra la estrecha relación entre la cultura y la alta cocina. Ofrecemos toda una experiencia sensorial inmersa en un ambiente místico. Nuestra propuesta culinaria ofrece los mejores cortes de carne del mundo, incluida la carne de Kobe japonesa certificada, el Black Onyx australiano del ganado 100% Black Angus y USDA PRIME, así como algunos de los tesoros más exóticos que se pueden encontrar bajo el mar.

Additional information

  • Dining style
    Fine Dining
  • Price
    MXN300 and under
  • Cuisines
    Steakhouse, International
  • Hours of operation
    Daily 5:00 pm–1:00 am
  • Phone number
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Jorge Boneta

What 869 people are saying

BAK' | Fire Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.6Ambience
  • 3.9Value

NoiseEnergetic

Loved For

  • Cancun / Riviera Maya

    Steakhouse

  • Tulum

    Innovative

  • Tulum

    Hot spot

  • Tulum

    Most Booked

Review summary

AI-generated from verified diner reviews
BAK' | Fire Steakhouse boasts an "amazing atmosphere" and "impeccable service," with standout experiences like the "unbelievable fire show." Diners rave about the "incredible steak" and "beautifully presented cocktails." Although some find it "overpriced," many recommend it for a special occasion, celebrating its "excellent food" and lively setting.
869 Reviews
  1. Mark

    Memphis / West Tennessee2 reviews

    3.0

    Dined on June 1, 2025

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    Good food , great service. The noise level was too high and you cannot hardly hear the waitress. Get the music level under control it will be a great option. The fire show was awesome and I recommend coming here on the weekend to see it .
    BAK' | Fire SteakhouseResponded on June 3, 2025
    Hello! We appreciate you taking the time to write us a review. It was a pleasure serving you, we hope to see you again soon!

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  2. Lacho

    Montreal / Quebec5 reviews

    1.0

    Dined on May 31, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Avoid This Place – Borderline Fraudulent Experience My visit to this restaurant was not just disappointing—it felt like a scam. From the moment we were seated, the service was unprofessional and pushy. The waiter pressured us to order more than we wanted and seemed visibly annoyed when we only ordered one main dish. His demeanor turned rude and dismissive immediately after. A bottle of water we ordered was poured into one glass, then taken away without leaving it on the table. It suspiciously disappeared, only for us to be prompted to order another later. The entire experience felt like a tactic to inflate the bill with minimal transparency. The food? Overcooked fish with alright presentation. Basic at best. The drinks were okay, but nothing special. We left quickly and didn’t even finish our meals due to the uncomfortable atmosphere. To top it all off, the waiter argued with me about the tip—even after such poor service. I reluctantly left 5% out of sheer courtesy, but if there were an option to leave a negative tip, I would have taken it. He even insisted that 15% was the minimum required by their payment system, which is misleading at best. This place clearly prioritizes upselling and overcharging over hospitality and quality. You’re far better off following the Michelin guide and supporting genuinely outstanding restaurants/spots in Tulum like Casa Banana or Sana Tulum. Save your time, money, and mood—avoid this place.

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  3. Kristen VIP

    San Francisco Bay Area12 reviews

    5.0

    Dined on May 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our night at Bak' was amazing! The food, the wine, the setting all of it. We were impressed with the way the staff worked together. Their timing and service were impeccable. Absolutely loved the show - think Cirque vibes with a Mayan theme. We can't wait to return!
    BAK' | Fire SteakhouseResponded on June 3, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

  4. Aerial Elise

    Miami - Dade2 reviews

    3.0

    Dined on May 23, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    Unfortunately, my experience at BAK’ Fire Steakhouse was disappointing. The service fell short, and the waiter overcharged us when converting from pesos to USD, which felt dishonest. My guest was overcharged on his card 3 TIMES which resulted in his card being shut off which is a major inconvenience while traveling. The food didn’t make up for the poor service, and I left feeling frustrated rather than satisfied. I wouldn’t recommend it based on this experience.
    BAK' | Fire SteakhouseResponded on May 27, 2025
    We sincerely regret that your experience did not meet your expectations. Thank you for bringing this matter to our attention. We take your feedback seriously and would like to gather more details to address the specific issues you encountered. Our goal is to provide exceptional experiences, and your input is crucial in helping us improve. Could you kindly share your contact information via direct message so that we can review the situation further?

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  5. Tameka

    Las Vegas11 reviews

    4.0

    Dined on May 19, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was great! A little over priced For Mexico but it was good. I was disappointed with all the money we spent they wouldn’t allow us to cut my bday cake. Not great service in my opinion
    BAK' | Fire SteakhouseResponded on May 27, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

  6. Jan

    Denver / Colorado2 reviews

    5.0

    Dined on May 18, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    The service was impeccable, the ambiance was amazing. The music was a bit too loud at times. We had a really, really nice time! Glad we tried your restaurant!
    BAK' | Fire SteakhouseResponded on May 27, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

  7. Taylor

    Minneapolis - St. Paul1 review

    5.0

    Dined on May 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and experience worth the price point. Truly enjoyed our time here
    BAK' | Fire SteakhouseResponded on May 7, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

  8. MARIANO

    Mexico City4 reviews

    4.0

    Dined on May 2, 2025

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5
    Muy bueno todo, muy caro pero lo que sí no es creíble es que pedí unas alcachofas Tempura y estaban peor que pescaditos de la central de abastos fritos en aceite quemado, de hecho me enfermé, sáquenlas del menú.
    BAK' | Fire SteakhouseResponded on May 5, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

  9. Angela VIP

    San Francisco Bay Area10 reviews

    3.0

    Dined on May 1, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5
    The place is beautiful, loved the ambiance and the music. The food was good. Service was odd. Just not to the level we expected for a pricyer meal. The server mixed our salad and served it to us, but then took the bowl away with food still in it.. never got to finish the salad and when we asked he didn’t understand what we were saying. Very very odd. He tried upselling us from 14oz of steak to 21oz.. tried telling us the 14oz was very small- showing us the size of his fist.. which was not accurate in the slightest. I showed him the pic on the menu of the very large steak we meant to order and he insisted it was too small. We ordered an extra app incase. We ended up not needing the extra app and should have trusted ourselves initially. When we sat down they asked if we wanted water (first time the whole trip anyones asked us if we wanted water upon arrival) we said yes… they charged us $40 for 2 water bottles …. which is so absurd. It was way too expensive in my opinion. The experience va the price did not align at all. We ate a much larger, better and more beautifully presented meal and had exceptional service at taboo the night before for $100 less. Between the overpriced menu, the weird experience with the salad and the shady upselling.. we wouldn’t return to Bak or recommend it to anyone else.
    BAK' | Fire SteakhouseResponded on May 5, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

  10. Keydron VIP

    New Orleans / Louisiana26 reviews

    5.0

    Dined on April 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great spot! It’s a little on the pricey side, but great food and service! It sits in the heart of other hot spots/restaurants. It’s also very nice shopping, featuring local vendors. Overall, great spot!
    BAK' | Fire SteakhouseResponded on April 29, 2025
    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!

    Is this helpful?

FAQs

BAK' | Fire Steakhouse is rated 4.4 stars by 869 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. Mexico
  3. Cancun / Riviera Maya
  4. Tulum
  5. Tulum

Make a reservation

2 people
7:00 PM
Booked 4 times today
Google Map for BAK' | Fire Steakhouse

Carretera Federal Tulum Boca Paila KM 8.5 local 3, Col. Ejido, Tulum, ROO 77789

Additional information

  • Cross street
    Beside Ilios Greek Estiatorio
  • Neighborhood
    Tulum
  • Hours of operation
    Daily 5:00 pm–1:00 am
  • Price
    MXN300 and under
  • Cuisines
    Steakhouse, International
  • Dining style
    Fine Dining
  • Dress code
    Smart Casual
  • Parking details
    50 metros antes de la locación
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Jorge Boneta
  • Additional
    Gluten-free Options, Vegan
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