BAK' | Fire Steakhouse

BAK' | Fire Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Angela VIP

   San Francisco10 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   The place is beautiful, loved the ambiance and the music. The food was good. Service was odd. Just not to the level we expected for a pricyer meal. The server mixed our salad and served it to us, but then took the bowl away with food still in it.. never got to finish the salad and when we asked he didn’t understand what we were saying. Very very odd. He tried upselling us from 14oz of steak to 21oz.. tried telling us the 14oz was very small- showing us the size of his fist.. which was not accurate in the slightest. I showed him the pic on the menu of the very large steak we meant to order and he insisted it was too small. We ordered an extra app incase. We ended up not needing the extra app and should have trusted ourselves initially. When we sat down they asked if we wanted water (first time the whole trip anyones asked us if we wanted water upon arrival) we said yes… they charged us $40 for 2 water bottles …. which is so absurd. It was way too expensive in my opinion. The experience va the price did not align at all. We ate a much larger, better and more beautifully presented meal and had exceptional service at taboo the night before for $100 less. Between the overpriced menu, the weird experience with the salad and the shady upselling.. we wouldn’t return to Bak or recommend it to anyone else.
   

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2. K

   Keydron VIP

   New Orleans25 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot! It’s a little on the pricey side, but great food and service! It sits in the heart of other hot spots/restaurants. It’s also very nice shopping, featuring local vendors. Overall, great spot!
   

   BAK' | Fire SteakhouseResponded 3 days ago

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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3. J

   Julie VIP

   Toronto6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such an amazing experience! The food was so good and our servers (Roori & Estevan) were beyond incredible!
   

   BAK' | Fire SteakhouseResponded 3 days ago

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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4. A

   Ana

   Las Vegas1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The tomahawk was incredible, as well as the risotto and the cocktails. Super recommend
   

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   BAK' | Fire SteakhouseResponded on April 24, 2025

   Thank you for your kind review. We are delighted to hear that you enjoyed the dishes at BAK'. Our team strives to offer only the freshest and most flavorful ingredients, and it’s wonderful to know you had a great culinary experience. We look forward to welcoming you back soon!
   

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5. D

   Daimara

   Naples1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience!!! We loved everything, from the service to the food!!! Excellent service and food. We will be back soon!!!!
   

   BAK' | Fire SteakhouseResponded on April 21, 2025

   Thank you for your generous rating. We are delighted to hear that you had a positive experience at BAK'. We look forward to welcoming you back soon.
   

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6. R

   Rhea

   Pittsburgh1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was amazing! I’ve never had such great customer service. If you can please check out the fire show.
   

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   BAK' | Fire SteakhouseResponded on April 21, 2025

   Thank you for your generous rating. We are delighted to hear that you had a positive experience at BAK'. We look forward to welcoming you back soon.
   

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7. S

   Shawyna VIP

   Washington DC19 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for my birthday and first time in tulum when I tell you it was awesome it was got to restaurant early to take pics. Then was greeted by franksue our waiter very nice guy. Even made a surprise birthday dessert for me I was happy. Definitely will recommend this place. And ask for fransue.
   

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8. D

   Desiree

   Unspecified1 review

   2.0

   Dined on April 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Food was not worth the price. The waiter said the portions were for 2-3 people and the 2 of us didn’t get full at all.
   

   BAK' | Fire SteakhouseResponded on April 4, 2025

   We sincerely regret that your experience did not meet your expectations. Thank you for bringing this matter to our attention. We take your feedback seriously and would like to gather more details to address the specific issues you encountered. Our goal is to provide exceptional experiences, and your input is crucial in helping us improve. Could you kindly share your contact information via direct message so that we can review the situation further?
   

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9. OT

   OpenTable Diner

   Oklahoma City1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great, experience with even better road. Will be back!
   

   BAK' | Fire SteakhouseResponded on March 27, 2025

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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10. OT

    OpenTable Diner

    San Antonio2 reviews

    5.0

    Dined on March 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Simply amazing! The commets on yelp didn’t do this place justice. The steak was top tier, seasoned to perfection and cooked perfectly. The ambiance was classy and lively. They have a fire show on certain days, unfortunately we missed that however, it was a fabulous.
    

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    BAK' | Fire SteakhouseResponded on March 27, 2025

    Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
    

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