BAIA

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1. CC

   CelinaC

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Excellent service. The food was delicious !! Definitely one of my favorites vegan restaurant

   Report
2. JB

   JaredB

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Amazing! I've been eating here since it opened and I love the new menu additions and changes. Ask for Sofia! She's a gem and will make sure your experience is amazing and perfectly timed.

   Report
3. d

   dennisk

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food3service4ambience2

   BAIA was fine. OpenTable was terrible. I requested a time, Openable said it was not available, when I got to BAIA, there were many tables available for exactly the time I requested. I will never use Open Table again.

   Report
4. P

   Pleased

   San Francisco

   23 reviews

   4.0

   23 reviews

   Dined 5 days ago

   overall4food4service4ambience4

   Baia is a charming restaurant and a great choice for dinner before a performance in the area. The waitstaff is very attentive too. I had the Mushroom Ravioli, which was really tasty.

   BAIAResponded 4 days agoThank you for your review. We appreciate you taking the time. If you enjoyed our mushroom Marsala ravioli please come back and try our small plate of Mushrooms with duxelle and sourdough puree.

   Report
5. FD

   FD22

   San Francisco

   23 reviews

   vip
   3.0

   23 reviews

   Dined 5 days ago

   overall3food3service3ambience3

   Appetizers were all very good! Mains were a different story- pizza was bland, rigatoni too hot to eat- even after waitress insisted they could make it mild- risotto with pesto was just okay. Desserts never arrived and we had to rush so just paid and left! Service was very spotty but some food was tasty.

   Report
6. OT

   OpenTable Diner

   Denver

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food2service5ambience5

   Setting and service were great. The “small plates “ were fantastic- great flavors and presentation. The 2 entrees we had (lasagna and margarita pizza) were so-so. The pizza dough is great. But the sauce and cheese lacked flavor. The lasagna sauce was very pasty and the overall texture of the lasagna was just off.. squishy. I was very unimpressed particularly considering the premium prices.

   BAIAResponded 4 days agoWe appreciate your feedback, thank you for taking the time to review us. We are glad to hear you enjoyed the small plates & atmosphere, will work on some of our dishes for a better experience for all. We hope you will join us again soon .

   Report
7. HL

   HansL

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food2service3ambience2

   BAIA used to be great. My husband and I loved the garlic knots and lasagna (one serving used to feed us both!) Portions have all decreased and taste differently, cheaper ingredients probably. Overall sad to see this place go downhill.

   BAIAResponded 4 days agoHans, Thank you for your review, we take all feedback to heart. At BAIA we use fresh ingredients from Italy to provide the best experience possible. We hope you will return to try something new and tasty on our updated menu.

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 19, 2023

   overall5food5service5ambience5

   The restaurant is amazing! Couldn’t believe everything was plant based. We thoroughly enjoyed it

   Report
9. GL

   GordonL

   Washington DC

   1 review

   5.0

   1 review

   Dined on January 17, 2023

   overall5food5service5ambience5

   Went right when it opened so we were the first people in there. Place was picture perfect since we had the whole place for ourselves for a little bit. Ordered a paloma, some apps and the “chicken parm”. Everything was delicious. The patty of chicken was round so I wasn’t expecting it to be like chicken, but texture wise it was like chicken. Taste wise it tasted better than chicken.

   Report
10. AB

    ABesco

    1 review

    2.0

    1 review

    Dined on January 16, 2023

    overall2food1service3ambience4

    1) Food was the biggest disappointment. The best item we had was the mozzarella stick starter, and it went downhill from there. The charred broccoli starter did not taste charred—it was steamed more than anything and the seasoning was not evenly distributed. Next, was the ravioli. It was incredibly sweet, to the point that we were eating a creamed corn dessert. We could not finish this dish. Then, was the parmigiana. The chicken cutlet was soggy—as if it was freezer burned. If I wanted frozen food, I would buy a TV dinner for a fraction of the price. Additionally, the pasta sauce that came with it was incredibly salty. It felt like some bites contained a spoonful of salt. Last, we were under the impression that the lemonade would have butterfly pea flower (which is blue or purple), but the beverage was a plain yellow. The discrepancy between the menu and the items received was jarring. 2) The bathroom was a little messy, and the handicap stall did not have any toilet paper.

    BAIAResponded on January 16, 2023So sorry to hear this. We like to think we are better than this and clearly need to be. We will take your feedback to heart and learn and be better for it.

    Report
11. OT

    OpenTable Diner

    Austin

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5

    The ambiance was lovely and the food was outstanding. Far exceeded our expectations. Every single dish was perfectly seasoned and we left with happy pallets and hearts. Thank you for making a special date night even more memorable. We can’t wait to return when we come back to the symphony in March.

    BAIAResponded 4 days agoThank you for joining us for your special night. We are delighted to hear about your experience and hope that you will be in soon for your next symphony outing.

    Report
12. OT

    OpenTable Diner

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on January 14, 2023

    overall3food2service4ambience5

    Pre symphony

    Report
13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 13, 2023

    overall4food2service5ambience5

    The place is nice, the service is good, but there are no many choices for food and what our table ordered wasn’t so good.

    Report
14. AC

    AlexanderC

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on January 11, 2023

    overall5food5service5ambience5

    Absolutely amazing as always. It’s our favorite place for date night and special occasions.

    Report
15. PD

    PDS94

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service5ambience5

    Phenomenal ambiance. Great vibe. Hidden gem in SF.

    Report
16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 11, 2023

    overall3food3service3ambience2

    Despite having a reservation we were given awful seating. It was two circular high rise tables awkwardly put next to each other. We were not provided with enough menues. The food variety is also lacking very iconic Italian dishes. There’s no traditional pasta either. Drinks were very water down for their prices. I don’t think we’ll go back here.

    Report
17. BC

    BrianC

    San Francisco

    1 review

    4.0

    1 review

    Dined on January 9, 2023

    overall4food3service2ambience4

    I want BAIA to win because there are so few plant-based finer dining restaurants, but the place has been uneven from the start. Consistently on our 5 visits: - The kitchen is all over the road. Things arrive too soon, too late, or oddly grouped. - Dishes vary in quality, especially the doneness of pasta dishes, of which there are lot, tending toward being overcooked. And, less frequently, the waitstaff can seem very overloaded. I still plan to go to BAIA but we've learned to sit at the bar where we can have more input when our order is going badly. Come on, BAIA, you're going more than running a restaurant, you're a key part of recasting plant-based dining beyond bare bones hipster cafes, to appeal to a broader swath of diners whose take on plant-based cuisine can make a big difference.

    BAIAResponded on January 10, 2023Hi Brian, Thanks for hanging in there through our growing pains. We are looking forward to a new menu rolling out mid month which we believe will a positive change for all the items you listed. Thanks for your support and feedback.

    Report
18. JR

    JamesR

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    This was our second family meal before an event we've done at Baia. The food was excellent. Ther mafaldine was marvelous, the pizza funghi was perfect, the roast broccoli was really fresh and flavorful. Service was super friendly and attentive and fast, so that we had no problem having a relaxing meal before our show.

    Report
19. PC

    PaulC

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on January 8, 2023

    overall4food4service5ambience4

    I guess it didn’t dawn on us that Baia was a vegan (plant based) restaurant. We saw chicken and spicy sausage on the menu so it threw me. Turns out both entree were indeed vegan only. My wife and I are not vegan but we were both pleasantly surprised at how flavorful and tasty our entrees were. We had the crispy polenta small plate, Cesar salad, spicy sausage and pepper pizza, pappardelle marsala, and the ciochocolate dessert. Wow! All wonderful. Even the latte with oat milk was a surprise first. So whether your vegan or not, Baia is a great meal! Our server Sofia was also very attentive and patiently answered our questions about the vegan menu Well done!

    Report
20. TE

    TylerE

    Orange County

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service4ambience5

    Great Food and good atmosphere. You would never know its a vegan restaurant. Super friendly staff.

    Report
21. RT

    RhondaT

    San Francisco

    34 reviews

    5.0

    34 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    They’re just the nicest folks and we love the food. If you are going to any shows in the neighborhood this is a great place to launch before or after. Sexy vibe, cozy, and delicious.

    Report
22. OT

    OpenTable Diner

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 8, 2023

    overall5food4service5ambience5

    We loved our server Sophia…delicious all around!

    Report
23. PH

    PaulH

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on January 8, 2023

    overall5food5service4ambience5

    My wife is allergic to dairy and soy so it's hard to find a good place to dine out. The staff here is very attentive to any special needs you may have. This restaurant "checked all our boxes" for service, ambiance, food quality, location (just steps away from the opera house, civic center, etc.), and there's a great parking garage next door.

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24. TJ

    TariqJ

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Food is amazing ambience amazing And everything else was super amazing

    Report
25. DS

    DanielS

    New Orleans

    7 reviews

    5.0

    7 reviews

    Dined on January 5, 2023

    overall5food5service5ambience5

    Great food and friendly service…you will not leave hungry portions are huge

    Report
26. HT

    HelenT

    San Francisco

    58 reviews

    vip
    5.0

    58 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    The food was excellent (although the broccoli was a little bit tough -- but still delicious) and the service was impeccable. They brought the wrong main dish, but were very apologetic about it and let us keep the wrong one to take home. We're not strict vegetarians but are so happy that there is this excellent vegan venue that's a perfect blend of casual and formal. The non-alcoholic beverages, while not extensive, were also very, very good and fun "cocktails" for non-drinkers. (Thank you!) And we're very glad the beautiful Jardiniere space has remained virtually the same. On NYE, they also played some very fun music! It might just become our new NYE destination tradition!

    Report
27. UW

    UweW

    San Francisco

    1 review

    vip
    4.0

    1 review

    Dined on January 1, 2023

    overall4food4service5ambience5

    NewYears Eve dinner

    Report
28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food1service5ambience3

    So let me start by saying the people that work here are fantastic my waiter was super friendly and accommodating and also the manager I believe checked on us to make sure everything was going well which we appreciated; we did NOT like the food it’s all a gimmick with fancy words the pastas were definitely not made from scratch it was like something made out of a box and I will say we ordered two pastas and both were mediocre, MAFALDINE was not a dish for us it was essentially lemon pepper seasoning I was hoping for something less salty and something more creamy and flavorful also the rigatoni had good spice but again the pasta was lacking something. They comped our dishes which is much appreciated but to sum this up this isn’t the place for good pasta. Good drinks tho!

    BAIAResponded on January 1, 2023So sorry to hear you didn't care for the pastas, but we appreciate the feedback nonetheless. We are re-working our menu for mid January so check back. We believe you'll like the changes.

    Report
29. CS

    CathyS

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    We had a wonderful experience at Baia! Thank you to all the staff for making our evening so enjoyable at every turn. It was also a thrill to be back in that gorgeous space. We look forward to our next visit there before or after a performance.

    Report
30. G

    Gary

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Fabulous menu and food both unique and delicious. All 8 of us raved about it. A bit expensive but what isnt in SF?

    Report
31. SN

    SummerN

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Delicious food and excellent service! Very nice ambiance and sleek interior. Had an amazing time!

    Report
32. AS

    AnneS

    San Francisco

    6 reviews

    3.0

    6 reviews

    Dined on December 31, 2022

    overall3food4service2ambience4

    Second time I’ve been for dinner. Tasty food! Service was lacking despite the fact there were very few dining when we were.

    BAIAResponded on January 1, 2023Hi Anne, Thanks for your feedback and we are sorry to hear about your service. We will continue to learn and grow and be better when we see you again.

    Report
33. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food5service2ambience5

    The food was amazing, one of the best vegan places I’ve ever visited. We had an incident where we found hair in the pasta. The server took that off our bill but we weren’t able to finish the food on the table after seeing that. It was disgusting.

    BAIAResponded on December 31, 2022Hi, So sorry to hear that. We appreciate your feedback and will review our policies and how we can best avoid your unfortunate experience in the future.

    Report
34. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food4service1ambience5

    Server forgot our order and we left without eaten out meal. We waited over one hour after ordering and then left to make our show. Horrible.

    BAIAResponded on December 31, 2022So sorry to hear of this matter. Please accept our sincerest apologies as it is not our standard, nor tolerated. We have looked into this matter and will learn and grow from this going forward.

    Report
35. d

    dianac

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined on December 31, 2022

    overall5food5service4ambience5

    Great food and nice restaurant!! Will definitely be going again.

    Report
36. T

    Tankster

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    I took my GF here for her birthday. The food was spectacular! The customer service was exceptional. We had reservations, so our table was ready instantly. The host was great and our waiter was amazing to our needs. He brought us a couple glasses of champagne and a birthday dessert to top off the night, on the house. It was truly a night we'll never forget.

    Report
37. HT

    HThayesvalley

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on December 31, 2022

    overall1food2service1ambience5

    Last night was our first time at the beautiful Baia, unfortunately we were sat next to a loud group of about 12 guests that overwhelmed the atmosphere and took most of the service with them. I understand, but even my own waitress couldn’t make out my requests. Food was mediocre, the ambience is very pretty and hip, if I sat somewhere else maybe my experience would have been better.

    BAIAResponded on December 31, 2022Hi, We are so sorry to hear of your recent experience at Baia. We strive to provide a comfortable dining experience for all of our guests. We certainly appreciate your feedback and hope to welcome you back soon.

    Report
38. SE

    SEEn

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    An all-vegan menu that most meat eaters would love. I love that Baia is setting the tone and trend toward plant-based eating. It’s better for us, for animals and our earth. The meals are amazing and so delicious. Always a treat to eat at this restaurant!

    Report
39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    It was great!

    Report
40. JM

    JessyM

    San Francisco

    15 reviews

    vip
    2.0

    15 reviews

    Dined on December 30, 2022

    overall2food2service3ambience4

    Disappointed the funghi pizza was underwhelming as compared to a prior order. Lively atmosphere but not worth the cost.

    BAIAResponded on January 2, 2023So sorry to hear Jessy. We are revamping our menu in mid January. We hope you'll give us another try and that you'll like our changes.

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