Fantastic, as always!!
As good as usual
Consistently great. Excellent service and reliably delicious food.
We had a reservation at 6:00 and was made for inside sitting. Another couple came in ahead of us and had dinner reservations for 6:00 for outside eating. It was very windy outside and the couple didn’t want to eat outside. The hostess sat the couple who had reservations for outside seating immediately inside and we who had reservation for inside had to wait for 1/2 hour until a table cleared. Service was good and food was okay. Will not be going back
Excellent food and service
We had a chicken ciabatta, the reuben, a burger and a BLTA. All were tasty and nicely plated. The food arrived hot but the time between placing our orders and the food arriving seemed unduly long. Our server was not particularly attentive and we had to ask for water re-fills long after our glasses were empty. The restaurant was not busy. We've eaten here before and have enjoyed the food and found the service to be cheerful and efficient.
Live music was great. Service was slow
It was just perfect!
I love the salads that they have available. We sat on patio and it was very pleasant until a dog was barking there.
Service was wonderful food was perfectly prepared.
Truck making delivery kept its engine running the whole time which produced a lot of noise.
The menu is extensive with options for vegetarians.
This was our first visit. We sat outside and enjoyed our meal. The service was friendly and the atmosphere is casual. We will return again next year.
We often go to Backstreet and the food is consistently excellent. It is easy to relax when at Backstreet.
Just a great place.
Delicious Italian food - lots of choices - full bar - great service
Love the Bistro. But they need to figure out the service. The service was slow to not extent the last two dinners. Heard other diners complaining as well. Don’t want to discourage but service needs to be better.
Made reservation for Sunday. Showed up, ate, paid. Found out by email Monday reservation had been cancelled by restaurant. Called restaurant Monday and person with whom spoke said couldn't reverse prior day's cancellation which was mistake; was told to make reservation in 1/2 hour and that person would make sure reservation went through and I would then get 100 point credit and not be cancelled. Tuesday got another email showing restaurant had again cancelled reservation. Called Wednesday and was told cancellation would be reversed. Entirely too much trouble which I've never had anywhere else. I'm not calling them back again.
It was extremely crowded due to the weather. There were high winds so people who called for outside seating was sitting inside. We had to wait a 45mintues. When I told them I made the reservation with OpenTable they proceeded to show me two lists, one for call ins and one for Open Table Reservations They tried to blame Open Table for double booking. Initially there was no one in charge with people screaming about their reservations. We will never go back as the food was also disappointing.
We're here on vaca from out of town, it was clear the locals go to this restaurant. We got a reservation early enough that when we arrived it was not packed. But as we sat there it got more and more crowded. Enjoyed it a lot, food was good too.
We always come back to this place when we come to the desert. We love it here on the patio. The dinners were a bit disappointing this year but that may be the high expectations from previous years. The lasagna wasn't as meaty as we remembered but it could be that we had recently had a very meaty one in Palm Springs at the Tuscan Grill and this didn't compare very favourably. It was still good though. We will be back next year.
Manager did not have enough help. Took one hour to get service.
Everything was wonderful but the server was impatient and rude.
Always a wonderful experience great ambiance excellent service and the food is divine.
We waited for our entree’s approximately 40min! When we spoke to the manager she said we had been waiting “39min.” Tables that we’re sat after us were served their dinner before us and we ordered right away after we gave our appetizer order. The server was very apologetic, but the management seemed to care less. First time visiting the Backstreet Bistro and we were very disappointed! Will not be returning.
Amazing meal. On our must do list for next time.
We are not in Palm Desert very often, but always come back to this quiet spot - and always on a Sunday night to enjoy their Osso Bucco ...
Great that we could get in with a party of 9 but service was pretty slow. If the drinks would have come faster we maybe would not have noticed. Food was excellent.
On Valentine's Day we had a lovely dinner and decided to go back. We were a bit hesitant due to prior slow service and encountered the same thing recently. We had to ask for the second round of cocktails before being served dinner and when asked about the slow service, the person in charge said "well, we have a small kitchen and you were served in 43 minutes." We were at the table longer than 43 minutes since we had to wait for the first round of drinks. A 43 minute wait time may be acceptable for the restaurant, but not us. Too bad.
Our first time trying. Party of 8, service was impeccable, food was wonderful! We'll be back!
Long wait, bad table ruined experience.
Shrimp in the scampi were like leather!!!Sent them back and 2nd try was just as bad. Never again.....
We've had lunch at the Backstreet Bistro before, but this was our first dinner. Food was a solid "good". Service was a bit lacking. Our server check with us right after the entree was served, but that was too quick (before we really sampled the food), we said everything was OK, and then she never check back later. We were at a corner table far out in the patio area, so maybe we were a bit remote for the best attention. Overall, a solid meal. But there a so many choices in Palm Desert . We'll try it again for lunch and see how it goes.
The worst dining experience i have ever had. After an hour and a half after ordering our food didn’t arrive. I spoke with the manager who blamed me for using open table and not calling her directly ( I’m traveling from across the country so not sure how I would know not to use open table ). Very rude staff. Food never arrived.
This was our second visit this month and about 30th over past few years. On Feb 8th food and service were excellent. Meals were properly prepared; eg all ingredients included and seasoned nicely. On Feb 17th the meals were lacking. My Zingara had 4 very small pieces of sausage with some chicken; three thin slices of peppers. Sauce and onions were adequate in taste. Server was harried, distracted and needed prompting to get water, more drinks and bread.
Sooo... whoever was the chef on Feb 8th gets an A+, the chef on 17th a C-. We will continue to patronize Backstreet Bistro as they are an independent business.
I made a reservation for inside, we arrived and only outside was available. They told me they would put the heater on and they did but the table next to us was hot so they had the heater turned off which means we were cold. The service was non existence, we ordered hot soup for appetizers to warm us up. We waited and waited and noticed people leaving from other tables because things were taking so long, just when we were ready to get up to leave they served our dinner, but we never received our soup so we cancelled them. We got up to grab the water pitcher to refill our own waters, and we did not receive refills for ice tea’s.
We will not return....
Always a good meal on a nice patio
After waiting about 50 min for our dinner, the waitress said 10 more minutes. Then 30 minutes later our food arrived. At least it was hot.
Valentines Day. Horrible service. You have to be prepared on an evening like this. Asked to speak to the owner, she never came out. We asked for indoor seating, we were seated outdoor. And for a heater, THREE TIMES before we finally got. Our reservations were for 6:30 and we were finally served at 8:15. Talked to the owner when we left and she was not APOLOGETIC nor did she give excuses.
The food and service was very nice. The owner Lavane, recommended a perfect wine to go with 4 different dinner selections. We will most definitely return.