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B Napoli, West Springfield, MA

B Napoli

4.8 (2007)
$30 and under
Contemporary Italian
185 Elm St., West Springfield, MA 01089

Make a reservation

2 people
7:00 PM
Booked 4 times today

About this restaurant

  • Good for special occasions
  • Great for creative cocktails
  • Great for fine wines
bNapoli Italian is a contemporary Italian restaurant serving authentic cuisine from the Naples region of Italy using only top quality ingredients. Reservations are highly recommended as they are booking for indoor as well as outdoor dining on their 28 seat enclosed patio.

BNapoli is known for their professional yet approachable service, beautifully created from scratch menu and inventive balanced cocktails. They offer an eclectic 100 label variety of new and old world wine focused mainly on North America and Italy from a glass enclosed temperature controlled wine room. Their cocktail menu is culinary based and guest focused offering creative seasonal takes on timeless classics and they also offer six draft lines featuring local breweries as well as a small curated selection of bottles.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Hours of operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
  • Neighborhood
    West Springfield
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

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What 2,007 people are saying

B Napoli reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.7Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Central and Western MA

    Best Overall

  • Central and Western MA

    Best Food

  • Central and Western MA

    Best Service

  • Central and Western MA

    Best Ambiance

  • Central and Western MA

    Innovative

  • Central and Western MA

    Great for fine wines

  • Central and Western MA

    Lively

  • Western MA

    Best Overall

  • Western MA

    Best Food

  • Western MA

    Best Service

  • Western MA

    Best Ambiance

  • Western MA

    Best Value

  • Western MA

    Innovative

  • Western MA

    Hot spot

  • Western MA

    Neighborhood gem

  • Western MA

    Great for fine wines

  • Western MA

    Romantic

  • Western MA

    Lively

  • Western MA

    Most Booked

Review summary

AI-generated from verified diner reviews
B Napoli offers "superb" Italian cuisine with standout dishes like grilled octopus and carbonara, paired with attentive service and a "relaxed but cheerful" ambiance. Despite being "noisy," the restaurant remains a favorite for special occasions, thanks to its "amazing" food, "outstanding" cocktails, and friendly staff. Highly recommended!
2,007 Reviews
  1. MartyB

    Greater Boston1 review

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    We were with another couple and we had a gift certificate. We explicitly told the waitress we wanted separate checks for this reason, and she said it was no problem. However, when she brought the bill it was totaled together. The food was very pricey. I had the zuppa de clams special and it was average and cost $49. We didn’t care for the calamari appetizer which was $21. We were disappointed in the desserts.

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  2. Mary Ann

    New York City1 review

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had the gnocchi and my brother had the linguini. Both were excellent!

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  3. Maureen VIP

    Fort Lauderdale13 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service were and always is outstanding! we think this is the best in the area.

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  4. Rachel VIP

    San Diego1 review

    5.0

    Dined on June 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful anniversary dinner! Thank you for a delicious meal and the special touches!

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  5. Eleanor

    Greater Boston9 reviews

    5.0

    Dined on June 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    B Napoli is one of the finest restaurants in Western Mass and Northern CT. We love the grilled octopus appetizer and the roasted olives were divine…a totally new way to have them. Both our entrees were superb. The staff is always gracious and efficient. The only critique we have is it is noisy and difficult at times to converse. However, we are willing to put up with that because it is superb in all other aspects.

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  6. Chris VIP

    Greater Boston119 reviews

    4.0

    Dined on June 18, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    First time there and it was our 30th anniversary. It was a bit crowded so we were seated quickly but waited a good bit before water arrived. Unclear for a while whether we had a server or not. Then our server came who nicely gave us complimentary prosecco and congratulated us! We are sharers so then ordered a bit of crostini, grilled octopus, arugula salad plus a couple of seafood pasta dishes to share. Server mentioned the Sommelier wine specials so I had the white with our appetizers and the red with the pasta (it was a nebbiolo - pinot noir style). apps and entrees were excellent -- not that thrilled with the wines -- they were ok frankly. I like a heartier red and prob should have selected my own. We ended with very nice desserts - -the budino and Trip to Sicily - pistachio bavarese, dark chocolate, citrus salted caramel. very nice ending to the evening.

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  7. Michael VIP

    Greater Boston1 review

    3.0

    Dined on June 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    We love B Napoli however drinks are just Meh’ need bartenders who can make drinks

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  8. Maureen VIP

    Fort Lauderdale14 reviews

    5.0

    Dined on June 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service were both top notch! This is one of our favorite places to bring guests.

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  9. Lisa

    Miami - Dade2 reviews

    5.0

    Dined on June 7, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    First time at this restaurant and we really enjoyed it. Service was excellent and they helped celebrate our anniversary with a comp dessert and and glasses of Prosecco! So kind and lovely suprise. Food was very tasty, too!

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  10. Ron VIP

    Greater Boston2 reviews

    5.0

    Dined on June 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious dinner, excellent service. I would highly recommend.

    Is this helpful?

FAQs

B Napoli is rated 4.8 stars by 2007 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Central and Western MA
  4. Western MA
  5. West Springfield

Make a reservation

2 people
7:00 PM
Booked 4 times today
Google Map for B Napoli

185 Elm St., West Springfield, MA 01089

Dining areas

Additional information

  • Neighborhood
    West Springfield
  • Hours of operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine
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