B Napoli

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1. JS

   JaeS

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service5ambience5

   Very good food Portion size needed to be bigger Amazing Service

   Report
2. PS

   PatriciaS

   New England

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Attentive and friendly staff. Always great specials -nd fabulous cocktails!!

   Report
3. S

   debbieS

   Phoenix

   12 reviews

   vip
   5.0

   12 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   The food quality at B'Napoli is always fabulous. We typically try the specials and they never dissapoint. Get there soon if you have not dined here!

   Report
4. BM

   BettyM

   New England

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Excellent food and services, I can’t wait to go back

   Report
5. AH

   AnthonyH

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Food was spectacular! Great service and the waitress suggested a perfect appetizer and dinner choice. The place was busy but the noise level was really low considering. They cater to you for dinner and do not rush your meal or sending out food. Wait staff is extremely attentive and checking if you need anything. I would definitely recommend you try it and not worry about the cost! Some things just cost more but if you want excellent food, superior service and I great experience, do not pass by this restaurant. The owner is hands on and his staff shows great pride in what they do! Auguri Gennaro!

   Report
6. PA

   PatriciaA

   Phoenix

   47 reviews

   vip
   5.0

   47 reviews

   Dined on June 22, 2022

   overall5food5service5ambience5

   Wonderful experience with our first time visit. Enjoyed the ambiance and food. A bit pricey on appetizers and drinks, but that didn’t stop us.

   Report
7. E

   Eyechick

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on June 21, 2022

   overall5food5service5ambience5

   Every dish was delicious! We especially enjoyed the grilled calamari “carpaccio” and the skillet Alfredo. We were in town visiting and would definitely return if we’re in Springfield again.

   Report
8. OD

   OkieDokie

   New York Area

   1 review

   5.0

   1 review

   Dined on June 16, 2022

   overall5food3service5ambience4

   Great service. Nice atmosphere. A bit over priced.

   Report
9. S

   Satisfied

   New England

   1 review

   5.0

   1 review

   Dined on June 15, 2022

   overall5food5service5ambience5

   Very noisy and too loud for conversation!

   Report
10. JH

    JohnH

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    The wait person was fantastic, cordial, welcoming and very attentive. The food as always was top notch; enjoyed the time very much.

    Report
11. T

    Tulip

    New England

    7 reviews

    5.0

    7 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    We celebrated our 53rd wedding anniversary. It was a delightful dinner from the time we walked in the door to be seated in a corner to have great fun. Our waitress gave us champagne to celebrate and the grilled octopus again more than met our expectations. The brazino fish was superb. The veal bolognese light and delicious. We passed on desert but again our waitress treated us to a lovely dish. The service was superb. One of our most delightful and delicious dinners ever!

    Report
12. KC

    KaliC

    New England

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service2ambience5

    Waitress was notified of the dairy allergy at our table. After eating some food, the person with the food allergy started feeling very sick. We then brought the attention to the waitress and she said the bread did contain dairy. She didn’t tell her manager at all, because she was scared to tell him. But I think that’s completely unacceptable to not bring that to the managers attention. No nothing was removed off the bill for it, she did absolutely nothing about the allergic reaction. She made jokes that she now knows for next person with the allergy. Felt terrible he had to go home so sick. Can’t believe she didn’t do anything or tell her manager

    Report
13. W

    Wait

    New England

    3 reviews

    4.0

    3 reviews

    Dined on June 11, 2022

    overall4food5service5ambience5

    The outside dining set up is really excellent. The food and service were exceptional with one caveat. Our reservation was for 7:15 but we had to wait for a half hour to be seated. The hostess apologized several times but why bother having reservations if they can’t honor them.

    Report
14. KR

    KennethR

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience4

    Food and service were excellent. Wait Staff (Pablo) was friendly and very attentive. I would highly recommend this restaurant to others.

    Report
15. SF

    SteveF

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    Amazing food, great service, and owner visited table, made you feel invited!

    Report
16. RR

    RobinR

    New England

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    Dinner was superb! Very old world Italian, just like my Zia used to make in her basement; homemade pasta like in Italy. Perfect portions too.

    Report
17. C

    Caitlin

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Our server Amber was outstanding and everyone in my party including myself will be asking for her next time we come in. The service was incredible as well as the food and atmosphere! Amber was the best!!

    Report
18. OT

    OpenTable Diner

    New England

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    The food and service was excellent as usual!

    Report
19. BH

    BarryH

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    Every time we've dined at bNapoli we have been extremely satisfied. We will continue dinning there as long as they remain open.

    Report
20. MP

    MeaganP

    New England

    1 review

    2.0

    1 review

    Dined on June 4, 2022

    overall2food2service5ambience5

    Sat at the bar and listened to drinks being shaken and ice smashed behind the bar the whole time. Food was nothing great dessert was stale and the latte was cold. So disappointed after hearing good things about this place. Won’t go back that’s for sure.

    Report
21. BC

    BobC

    New England

    9 reviews

    5.0

    9 reviews

    Dined on June 3, 2022

    overall5food5service5ambience4

    2nd time here and this time was a true pleasure! We sat at the bar and the bartender was very attentive, the food was excellent and the overall great evening..

    Report
22. JO

    JOSEPH

    New England

    1 review

    vip
    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    Fabulous creative menu - excellent preparation and presentation

    Report
23. MD

    MikeD

    New England

    2 reviews

    5.0

    2 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5

    Food is always great. Ben the bartender is always so friendly and approachable!

    Report
24. JA

    JAG65

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on June 1, 2022

    overall5food5service5ambience5

    I absolutely recommend BNapoli! Excellent service and food. Lovely atmosphere.

    Report
25. TP

    TedPLZNT

    New England

    17 reviews

    5.0

    17 reviews

    Dined on May 28, 2022

    overall5food5service4ambience4

    The place is wonderful and clearly well managed. Nice to see the owner out to make sure everything was great. This place is a class act!

    Report
26. OT

    OpenTable Diner

    New England

    6 reviews

    4.0

    6 reviews

    Dined on May 28, 2022

    overall4food5service4ambience5

    Fist time dining here to celebrate a work promotion with my parents. The place was beautiful and the food amazing. Will be repeat patrons.

    Report
27. JR

    JohnR

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 28, 2022

    overall5food5service5ambience4

    Wonderful meal. Delicious cocktails. Service was beyond outstanding. It is very noisy, though, so keep that in mind. And wear long-sleeved shirts - the air conditioner makes it very cold. But this was a wonderful meal by all accounts. The veal bolognese pappardelle was fantastic. The Prince Caspian is a much recommended cocktail. If you have read this far... just make the reservation!

    Report
28. TL

    ThomasL

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience3

    Great food with incredible cocktails! Love the ability to reserve seating at the bar, can’t do that anywhere else.

    Report
29. SB

    SusanB

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    Always excellent. Our favorite place!

    Report
30. MW

    MartinW

    New England

    21 reviews

    3.0

    21 reviews

    Dined on May 27, 2022

    overall3food2service2ambience4

    Such a disappointment. We’re new to the area and this place was recommended by friends. We doubt we’d go back. Started off great, easy parking, nice table, lively atmosphere. Ordered drinks and the waiter brought me the wrong drink. I guess he didn’t hear my order? The waiter offered bread and we said yes, because it looked really good on the table next to us. Our appetizer was good, prosciutto wrapped dates. The waiter said, “oh, you didn’t get bread, I’ll get you some.”. We ordered salads and entrees. The salads arrived. The waiter offered to get us the bread we’d still never gotten. He also offered additional drinks. We ordered wine. We finished our wine and our entrees finally arrived. One of us had a special and the seafood was tough and overcooked. I ordered their branzino, which the waiter “deboned” table side. There were still so many bones left that I kept having to spit out a mouthful of partially chewed fish. It was awful and the waiter had suggested this dish. I’ve had whole fish many times before and NEVER one so poorly prepared. We never got the bread, by the way. The tab was nearly $200.00 and this was hardly a $200.00 meal.

    Report
31. CG

    ChetG

    New York Area

    1 review

    3.0

    1 review

    Dined on May 27, 2022

    overall3food3service5ambience4

    It was my Wife and I’s 49th Wedding Anniversary and decided to celebrate it at B Napoli with our best friends. The staff and service were excellent. My wife ordered the Veal Filetto and it was superb. Based on a friend’s recommendation I ordered the pan roasted Branzino. It was way overdone, dry, and basically inedible. One of the worst meals I have ever been served. Because of the occasion I chose not to confront staff or management and disrupt our experience and celebration. The complimentary after dinner cocktail was a nice touch.

    Report
32. JD

    JenniferD

    New England

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    B Napoli is an amazing restaurant. I have never had a bad meal . The grilled octopus is fantastic. The service is outstanding the best restaurant in West Springfield Ma!

    Report
33. F

    Familyof3

    Washington DC

    181 reviews

    vip
    5.0

    181 reviews

    Dined on May 25, 2022

    overall5food5service5ambience5

    Excellent food, wine and service! Loved the pasta dishes, charcuterie board and beet salad!! Our waiter was so helpful and friendly!

    Report
34. RV

    ReturnVisitor

    1 review

    4.0

    1 review

    Dined on May 25, 2022

    overall4food5service5ambience4

    We'd been to b Napoli once before, but I don't remember it being as good as it was this time we went. A new waiter was really pulling out all the service stops and all 4 meals were excellent. Nothing but great reviews from all in our party. The bill was a little pricey, but the food was worth the extra cost.

    Report
35. MD

    MikeD

    New England

    3 reviews

    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    Great food and bartenders. Always clean and welcoming

    Report
36. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    The rack of lamb special was Delicious. Professional, knowledgeable and pleasant staff. Always a great dining experience.

    Report
37. LZ

    LindaZ

    New England

    3 reviews

    5.0

    3 reviews

    Dined on May 20, 2022

    overall5food5service5ambience5

    Lovely date night.

    Report
38. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    First time having dinner here. Celebrated a friend's birthday. Food, service, and atmosphere was amazing.

    Report
39. LP

    LynnP

    Nashville

    1 review

    5.0

    1 review

    Dined on May 18, 2022

    overall5food5service5ambience5

    Owner and wait staff are very personable and attentive. Food is amazing! Wine offerings and cocktails topnotch! B'Napoli is a gem and a perfect choice for a night out.

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40. JC

    JacquieC

    New England

    13 reviews

    vip
    5.0

    13 reviews

    Dined on May 17, 2022

    overall5food5service5ambience5

    I have been here so many times and it always exceeds my expectations! The food and drinks are creative and delicious and the service is top notch. Highly recommend!

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