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B Napoli, West Springfield, MA

B Napoli

4.8
4.8
1832 Reviews
$30 and under
Contemporary Italian
bNapoli Italian is a contemporary Italian restaurant serving authentic cuisine from the Naples region of Italy using only top quality ingredients. Reservations are highly recommended as they are booking for indoor as well as outdoor dining on their 28 seat enclosed patio.

BNapoli is known for their professional yet approachable service, beautifully created from scratch menu and inventive balanced cocktails. They offer an eclectic 100 label variety of new and old world wine focused mainly on North America and Italy from a glass enclosed temperature controlled wine room. Their cocktail menu is culinary based and guest focused offering creative seasonal takes on timeless classics and they also offer six draft lines featuring local breweries as well as a small curated selection of bottles.

Make a reservation

2 people

10:30 PM


Booked 23 times today

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Hours of operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (413) 240-2106
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
  • Neighborhood
    West Springfield
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

What 1,832 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.9Food
  • 4.9Service
  • 4.7Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Central and Western MA

    Best Overall

  • Central and Western MA

    Best Food

  • Central and Western MA

    Best Service

  • Central and Western MA

    Best Ambiance

  • Central and Western MA

    Best Value

  • Central and Western MA

    Great for fine wines

  • Central and Western MA

    Good for special occasions

  • Western MA

    Best Overall

  • Western MA

    Best Food

  • Western MA

    Best Service

  • Western MA

    Best Ambiance

  • Western MA

    Best Value

  • Western MA

    Neighborhood gem

  • Western MA

    Great for fine wines

  • Western MA

    Romantic

  • Western MA

    Good for special occasions

  • Western MA

    Lively

  • Western MA

    Most Booked

1,832 Reviews
  1. Patrick

    Greater Boston

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our first visit here. The salad was delicious, and our dinners had outstanding flavors. My wife had the grilled chicken, and I had the Alfredo with papperdell pasta. And an added treat, there was enough to take home for a second meal X 2 the next day! The owner visited our table for a brief chat and to assure we were happy with our meals, (we were, of course) we thought that was very nice.

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  2. larrytraveler

    New York City

    21 reviews

    5.0

    21 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ate there two times this week with different guests. Always a phenomenal experience in all aspects. It truly is one of the best restaurants in Western Mass!

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  3. OpenTable Diner

    Massachusetts

    1 review

    3.0

    1 review

    Dined on May 21, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 3
    The service was great and the restaurant is very pretty. All servers were dressed very nice and they were polite. There were a lot of people there and quite loud. The food was not great, maybe we didn’t know what to order, but for the price it was not good at all. Very taste less and not enough salt or seasoning. Not exactly sure what exactly it was, but we ordered 4 dishes 30-40$ each and were not impressed at all.

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  4. DBfromManalapan

    New York City

    29 reviews

    vip
    5.0

    29 reviews

    Dined on May 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Since my daughter was attending UMass this has been our favorite restaurant in the area . We never had a bad meal here. Last night we were celebrating my daughter’s graduation so we had large group. They were extremely accommodating and the service was exceptional. Would definitely recommend this restaurant.

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  5. MsDineoutalot

    Greater Boston

    59 reviews

    vip
    5.0

    59 reviews

    Dined on May 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    As always, the food and service at bNapoili were excellent. However, a large group of men at the bar were quite raucous and noisy, their behavior more appropriate for a sports bar than a fine dining establishment, affecting our ability to have a conversation. It's ironic that, when the COVID barriers were removed, the noise level increased significantly.

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  6. Laurah

    Greater Boston

    91 reviews

    vip
    4.0

    91 reviews

    Dined on May 12, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    The Mother's Day brunch was delicious. The 3-course prix fixe was rich but not overwhelming (although the bolognese was too big for my parents). The gnocchi were light, and the lemony cream sauce made you want to lick the plate. The zabaglione was a fantastic dessert -- light and decadent.

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  7. BetsyB

    Greater Boston

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was absolutely perfect. Our waitress was delightful and attentive. We ordered 4 seafood entrees (2 were specials) and they were all delicious. The octopus appetizer is the BEST. The tricolor salad was refreshing, light, and large enough to share with 3.

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  8. OpenTable Diner

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on May 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A place for special occasions - Amber and Grace were wonderful and food was superb.

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  9. OpenTable Diner

    Massachusetts

    1 review

    5.0

    1 review

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was outstanding. Wide variety on the menu with a concentration on Italian specialties but also some tasty examples of alternative cuisines. Friendly but non-obtrusive service. Great atmosphere and ambience.

    Is this helpful?

  10. BrigitteF

    Greater Boston

    11 reviews

    4.0

    11 reviews

    Dined on May 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food was great. Service was rushed the entire time and our drinks were very small.

    Is this helpful?

FAQs

B Napoli is rated 4.8 stars by 1832 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:30 PM


Booked 23 times today
Google Map for B Napoli

185 Elm St., West Springfield, MA 01089

Dining areas

Additional information

  • Neighborhood
    West Springfield
  • Hours of operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    (413) 240-2106
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
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