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  5. West Springfield

B Napoli

4.9
4.9
1424 Reviews
$30 and under
Contemporary Italian
bNapoli Italian is a contemporary Italian restaurant serving authentic cuisine from the Naples region of Italy using only top quality ingredients. Reservations are highly recommended as they are booking for indoor as well as outdoor dining on their 28 seat enclosed patio.

BNapoli is known for their professional yet approachable service, beautifully created from scratch menu and inventive balanced cocktails. They offer an eclectic 100 label variety of new and old world wine focused mainly on North America and Italy from a glass enclosed temperature controlled wine room. Their cocktail menu is culinary based and guest focused offering creative seasonal takes on timeless classics and they also offer six draft lines featuring local breweries as well as a small curated selection of bottles.

Make a reservation

2 people

7:00 PM


Booked 25 times today

Dining areas

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Contemporary Italian, Italian

  • Hours of operation

    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm

  • Phone number

    (413) 240-2106

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.

  • Neighborhood

    West Springfield

  • Parking details

    Street parking available every night and Valet service is offered on Friday and Saturday nights.

  • Public transit

    Bus stops located across the street from the restaurant.

  • Additional

    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

Popular dishes

What 1,424 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.9
4.9 based on recent ratings
  • 4.9Food
  • 4.8Service
  • 4.8Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Boston / New England

    Best Overall

  • Boston / New England

    Best Food

  • Western MA

    Best Overall

  • Western MA

    Best Food

  • Western MA

    Best Service

  • Western MA

    Best Ambiance

  • Western MA

    Best Value

  • Western MA

    Fit for Foodies

  • Western MA

    Great for Lunch

  • Western MA

    Neighborhood Gem

  • Western MA

    Romantic

  • Western MA

    Special Occasion

  • Western MA

    Vibrant Bar Scene

  • Western MA

    Most Booked

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Filters

  1. B

    Brian

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Paulo was a very attentive awesome server . Never ever disappointed in food or fantastic presentation. Owner always ask table if satisfied, of course. How could you go wrong on perfection! We celebrated the wife's birthday, in which they made it very special.
  2. KS

    KevinS

    New York Area

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Amazing food, excellent service
  3. DC

    DuniaC

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience4
    Excellent service, great food and lovely ambiance.
  4. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5
    One of our favorite restaurants... food amazing, people amazing, and atmosphere amazing.
  5. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5
    This was our second time going here and it was just as amazing as the first! Went out for my wife’s birthday and everything was perfect. I am blown away by the staff. This is how dining used to be and should be the standard. Everyone was knowledgeable and polite and you could tell they took pride in their jobs. Kami was an unbelievable server. Very attentive and made awesome suggestions from drink to food to dessert. The food was cooked perfectly and did not disappoint. We will be back for sure.
  6. MM

    MikeM

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5
    Our server Molly was absolutely amazing! Knowledgeable, attentive, supportive, etc. Our food was delicious and served hot and together. Nothing about our experience was negative. Even when one of our group felt their meal was not exactly what they expected, Molly and the owner engaged to offer to remake the meal or make it right. My view…they went above and beyond our expectation. I Strongly recommend! We will go back…
  7. D

    Dornoch

    Naples

    3 reviews

    5.0

    3 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5
    Excellent Italian food!! By far the best in the area. Will definitely go there again. Excellent presentation, cuisine was delicious & serve was outstanding.
  8. GN

    GreatNightOut4

    New England

    7 reviews

    5.0

    7 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5
    54th anniversary dinner - Food as great, as well as the service and the ambience
  9. RC

    RobertC

    1 review

    5.0

    1 review

    Dined on November 15, 2022

    overall5food5service5ambience5
    Once again, Jerry never fails! All the meals were outstanding and service was excellent.
  10. m

    mdorval02

    New York Area

    19 reviews

    vip
    5.0

    19 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5
    Amazing food and even better service! Accommodated special table request as well.
  11. MA

    MeganA

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5
    my favorite restaurant! Every time we go the food is delicious, service is amazing and they go out of their way to make it a pleasant experience.
  12. TS

    TSLS

    New England

    105 reviews

    vip
    5.0

    105 reviews

    Dined on November 12, 2022

    overall5food5service5ambience4
    Excellent meal once again. Service was exceptional. In particular, the ribeye and paccheri were exceptional. Only issue was a half hour wait even though we had a reservation.
  13. KD

    KateD

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5
    The food and service could not have been any better, a wonderful night out.
  14. PL

    PatrickL

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on November 12, 2022

    overall5food4service5ambience4
    It was a great experience starting with our server, Nick. He was friendly, thorough, personable, and had great suggestions. The food was exceptional, especially the recommended octopus anti pasta. The noise level was loud, but not much could be done about it--the place was packed with happy customers!
  15. c

    chac

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5
    Food was outstanding quality. Very interesting options. Service was impeccable Lovely decor. .
  16. SC

    SarahC

    New England

    1 review

    5.0

    1 review

    Dined on November 9, 2022

    overall5food5service5ambience5
    Love this restaurant! That staff was incredible, and our meals and drinks were delicious.
  17. OT

    OpenTable Diner

    New England

    4 reviews

    5.0

    4 reviews

    Dined on November 5, 2022

    overall5food5service5ambience4
    All round - excellent - from bar to service and delicious meals. My spouse and I go to for special occasion dining. Great team! Lee Kirk
  18. LY

    LYNNEA

    New England

    1 review

    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience3
    Everything was great …. Except noise level!! Difficult to have a conversation!
  19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience5
    Bnapoli is our “go to” destination for dining out. Great food, Service and atmosphere. We love it!
  20. PK

    PaisleyK

    New England

    1 review

    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience5
    Annabelle was our server and went above and beyond. She continually had plates cleared, checked in and was knowledgable about the menu. She was attentive and polite.
  21. J

    Jack

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on November 2, 2022

    overall5food5service5ambience5
    Had a wonderful meal at D Napoli! The food was really superb and the service was excellent.
  22. K

    Krist

    New England

    3 reviews

    5.0

    3 reviews

    Dined on November 2, 2022

    overall5food5service5ambience5
    Pablo was an excellent server. The food was delicious. The restaurant does get very loud when filled so we go there early to avoid the noise.
  23. JH

    JeanH

    Chicago

    15 reviews

    4.0

    15 reviews

    Dined on October 29, 2022

    overall4food4service4ambience3
    All was well except being asked initially to sit by the busy kitchen doors, which started our experience off on the wrong foot. I let the front of house know that we would rather leave so we were accommodated in an available booth but asked to finish within 90 minutes—okay but not the most relaxing of dining experiences!
  24. RS

    RobertS

    1 review

    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5
    Food was delicious with generous portions. Thank you!
  25. L

    Luke

    New England

    16 reviews

    vip
    5.0

    16 reviews

    Dined on October 28, 2022

    overall5food5service5ambience5
    Fantastic as always. It so great to see a staff that take such pride and enjoyment in their work
  26. WS

    WSticca

    1 review

    5.0

    1 review

    Dined on October 27, 2022

    overall5food5service5ambience5
    Had such a wonderful meal and service for my first time there. The special was such a treat and the perfect meal! Will definitely become a regular customer here and the owner is so gracious and welcoming.
  27. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on October 26, 2022

    overall5food5service5ambience5
    I went to celebrate my birthday and my cousin’s there and it was a great time. The food was absolutely amazing and so was the staff. I had the risotto which was absolutely delicious, my cousin had the rib-eye and his girlfriend had the fish. All 3 dishes were yummy. The owner even stopped by to ask about the experience and he was really friendly! I been in Springfield for 6 months now and this is my first amazing dining experience! Thank you!
  28. KM

    KennethM

    New England

    7 reviews

    5.0

    7 reviews

    Dined on October 22, 2022

    overall5food5service5ambience4
    Dinner excellent. Service as good as you get . Owner brings out food and checks back with you to see if all is well. Best bread!
  29. F

    Familyof3

    New England

    183 reviews

    vip
    5.0

    183 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5
    Exceptional Service, food & wine! The staff is fantastic as soon as you arrive and they are super attentive throughout the experience - and the restaurant was very busy! The specials are so good and the plate presentation is beautiful and delicious! It's our second visit and we will definitely be returning.
  30. OT

    OpenTable Diner

    Birmingham

    6 reviews

    5.0

    6 reviews

    Dined on October 21, 2022

    overall5food5service4ambience5
    Safron risotto was amazing!
  31. LE

    LesE

    San Diego

    6 reviews

    5.0

    6 reviews

    Dined on October 19, 2022

    overall5food5service5ambience5
    I visit this area every few months and never miss the opportunity to have a meal at BNapoli. It's almost great!
  32. PA

    PatriciaA

    Phoenix

    48 reviews

    vip
    5.0

    48 reviews

    Dined on October 19, 2022

    overall5food5service5ambience5
    We had mussels and veal bolognese and it was great. Great drinks and wine. Wonderful waiter. We will be back.
  33. P

    Paige

    New England

    1 review

    5.0

    1 review

    Dined on October 18, 2022

    overall5food5service5ambience5
    Great food and ambiance! Always our go to restaurant for a nice meal.
  34. SC

    SheilaC

    1 review

    4.0

    1 review

    Dined on October 15, 2022

    overall4food4service5ambience5
    We came to this restaurant from out of town and made reservations based on reviews and location- it was near our hotel. Our waitress was wonderful. She made us feel welcomed and relaxed. We never felt rushed, and my and I enjoyed a great night out.
  35. MH

    MaryH

    New England

    2 reviews

    5.0

    2 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5
    What can I saw. Awesome! Everyone who worked there were great. They all work together. Great place.
  36. KS

    KaySta

    New England

    5 reviews

    5.0

    5 reviews

    Dined on October 14, 2022

    overall5food5service5ambience5
    The food was OUTSTANDING as always & the ambiance is LOVELY, best of all the waitstaff know what are the fan favorites & they describe the food perfectly almost sounding like they JUST tried it & when you hear them describe it your mouth waters & then when the food arrives it’s WELL beyond your expectations! I LOVE that the owner rounds & asks for tips to improvements but there’s NO WAY to improve it all, it’s JUST AMAZING! We have a date night out at LEAST once a month & lately B Napoli is the ONLY place we want to go! Right here in West Springfield our VERY own 5 star restaurant!
  37. D

    Damenf

    1 review

    5.0

    1 review

    Dined on October 13, 2022

    overall5food5service5ambience5
    My wife and I have eaten at many establishments in western MA, and I have never been completely blown away by any of them. They’re usually good and flavorful. But, bNapoli changed that for us. From the ambiance, to the exceptional service, extensive wine list and last but not least the INCREDIBLE food, this place is a diamond in the rough located in downtown West Springfield. The owner even spoke to us for a few minutes and was a stand up gentleman! 10/10 for this place and we will be heading back as soon as we can!
  38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 13, 2022

    overall5food5service5ambience5
    Delicious! Great menu, delicious food, excellent cocktails.
  39. S

    Souschef

    New England

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 12, 2022

    overall5food5service4ambience4
    Had the dry-aged steak tonight. Delicious! The owner is usually around and always checks in to see how his guests are enjoying their visit.
  40. CP

    CidPage

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 12, 2022

    overall5food5service5ambience5
    bNapoli is the perfect restaurant for your special occasion celebrations. We stopped in before our theatre experience and it was delightful. Great specialty drinks, delicious food and atmosphere. Our server was conscientious and caring. A little pricey, but definitely worth it! We will be back!

FAQs

B Napoli is rated 4.9 stars by 1424 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 25 times today
Google Map for B Napoli

185 Elm St., West Springfield, MA 01089

Dining areas

Additional information

  • Neighborhood

    West Springfield

  • Hours of operation

    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm

  • Cuisines

    Contemporary Italian, Italian

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Street parking available every night and Valet service is offered on Friday and Saturday nights.

  • Public transit

    Bus stops located across the street from the restaurant.

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Additional

    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

  • Phone number

    (413) 240-2106

  • Catering

    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.

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