First time experience at this restaurant. Was recommended to us. The food was first quality with great presentation. The menu offered creative selections which didn’t disappoint.
Let me start by saying we have dined here many times and when you are in Western Massachusetts and are looking for the best Italian food (I’m not talking a spaghetti and meatball shop, but an upscale upscale place) this is the place to come.
We requested a table by the windows in our reservation as these are less noisy and it was waiting for us as we arrived. Aaron our server had a great handle on the menu and more importantly the daily specials. We started with a four cheese pizza which was served piping hot, loaded with some of the tastiest cheeses we have ever had, additionally the crust was crisp but not at all burnt.
My wife continued with the beet salad with Barratta cheese while I went with the mussels appetizer. The portion size of both were huge and very tasty.
For dinner my wife went with their eggplant tower which I tried and loved. My dinner is where the problem arose. I ordered my favorite item on the menu. Fettuccine with clam in a white wine, garlic and evoo sauce. Loaded with clams and oh so tasty. We had a slight problem and it was handled in a professional manner. Now the good news, Aaron our server took it away and had a new portion back at the table in no time and it was as good as always. Someone from the kitchen came out and apologized as well as the owner coming over and asking about the situation. They took it off the bill and apologized again.we love this place and know these things happen in kitchens and it was handled professionally, we will be back.
Every time we go to B Napoli the food is outstanding, the service is fantastic, and we love everything about our visit. We went on a Friday night so of course, it was busy and a little loud, but that's to be expected. Making reservations is a must on a weekend as they fill up fast but the service is still impeccable in spite of the volume of people in the restaurant.
Dinner was outstanding. Sat at the bar and the bartender was extremely knowledgeable about beverages as well as how each meal is prepared. He made our visit pleasureable. Enjoyed our evening. Very pricey though.
While they have a good selection of wines, a full bar and some beers on tap, they have no hard cider available.
After show dining. Went to Majestic matinee. Convenient walk to B Napoli. Food is prepared so nicely. Comfortable dining. Focaccia is delicious with oil.
Everything was great! The service was top notch. The drink menu included some very original and unique options. The menu is not expansive but there are enough different selections that there is something for everyone. Everything our table of four ordered was delicious from the duck ravioli to their versions of Alfredo and carbonara. The restaurant and decor are very sleek, classy and trendy. We sat in a booth in the front window which was very nice because there was more room than at some of the tables in the restaurant which are pretty close together.
Excellent once again. Jerry is a top shelf host.
Excellent service and delicious food!
Fantastic food and service! Can’t wait to go again!
Excellent choice of food and wine owner was very pleasant to talk with also being from Naples Italy Had a lot to talk about. Definitely will be back again for the food wine and conversation
Birthday. The bartender prepared a special Irish Cream with a story and a candle.
The ambiance is lovely. We had a friendly waitress who went out of her way to be helpful. The calamari was delicious and when she told us the octopus was just as good, we ordered it too - sublime! All our meals were delicious - the seafood special was full of mussels, squid, clams, crab, shrimp. The bolognese and the short rib ragu were equally good. They were all perfectly seasoned. So many restaurants over salt but the chef did a great job. No additional seasonings were needed. The coffee pudding was so good. This is our new Favorite dining experience.
The food, beverages,service and management was five star. Our family enjoyed ourselves immensely and will continue to dine in the future
Amazing food and even better service. Special place!
Food was amazing appetizers were so delicious and the gnocci were as lite as a cloud. Waiter was very smiley and pleasant and attentive. Can't wait for my next visit.
This restaurant is exceptional. The food is excellent, the service is fast but not too fast and the ambiance is very nice. I would highly recommend this restaurant.
We were given the table next to the swinging kitchen doors. Noise level was an 8 out of ten.
The food and service were great! The tables are to close together.
Everything about this restaurant is amazing. The food was stellar! Beautifully prepared and presented. The atmosphere was perfect!
Food, ambiance, service was great. I've been here a few times. The bartender hasn't got a clue how to make a decent drink (EVERYTIME I WAS HERE). Four out of five times the drink was wrong. Also $11.00 for a simple on-the-rocks drink measured with a thimble. Next time I'll just drink water.
B Napoli is a great restaurant. The food and service are consistently outstanding.
We always try something different, and have never been disappointed.
One of my favorites.
A warm greeting upon entering the smallish seating area with a vibrant bar. Service was prompt and professional with every aspect described well. Every course was well prepared and tasty. Definitely one of the better restaurants in the area and worth another visit.
Food and service were top notch. Only issue I had was our table was right next to the door. Cold night and we would get a breeze once in a while.
I have been to BNapoli several times,I dined there on Saturday evening with two others. Overall it was very good however our entrees chicken dishes were only fair, we ordered appetizers the roasted olives,that were not roasted at all,not like they have been in the past. The arugula salad was delicious!! I will definitely return !
As always a great time was had by all. Our food was fabulous. I had my favorite the Branzino it was delicious. Thank you again
Saturday was very crowded. Tables were very close to each other. Perhaps bordering on too close. However that really didn’t deter from the experience. Food was once again creative and ably prepared. My favorite restaurant probably any where. Jerry is the consummate host and the wine choices always impress.
Brian F was our server and
Was fantastic, we will be back very soon for another fabulous meal and unparalleled service.
The food is always delicious and service is consistently fantastic.
Fine Dining at an Economic Price! We will be back!
Our dinner experience was tremendous. We ended up sitting at the bar, by choice. The show at the bar was as excellent as the food.
Date night and I wouldn't choose any other restaurant in the local area!!!
BNapoli has it all over the competition!
For a Valentine's Day menu, there were a lot of options. The presentation was amazing and the various tastes were wonderful. Service was exactly what I expected--attentive but not overbearing. We had 3 drinks, one app, Lobster Bisque, a salad, pasta entree and a a veal entree for $160. I would recommend this to family and friends. A very romantic setting.
Valentine dinner - a special menu yet still offering many of their favorites. Perfect evening even though they were packed on a special occasion night. We started with mussels , followed by a dry aged rib eye & sea food risotto - and finished with a chocolate molten lava cake. Portions were very generous. Everything was perfectly done & delicious. Seating & service was flawless. A consistently great place to find exceptional, authentic Italian dishes.
Great food but limited menu on Valentine’s Day. The regular menu had far more options.
My husband and I loved it!! Perfect dinner...we will be back soon!
This was my first visit to b’Napoli and my wife and I were extremely pleased with the establishment. It’s kind of risky going somewhere new for Valentine’s Day but we were not disappointed. It’s an intimate venue with modern decor and a great menu with some things you might not find at other restaurant in this area. We ordered craft beers and were brought a hefty piece of focaccia with a some olive oil. We started with a lobster bisque with a lovely chunk of lobster meat in the middle and a beautiful presentation. We then shared the Cyprus grilled octopus. It’s a little pricey but it was worth it. For our entrée we had the halibut with tartar potato purée and spinach which was again cooked to perfection. The proprietor came over and introduced himself to us, a classy touch that I always appreciate. We were full and did not try the desserts, though we both agreed we would have ordered the crème brûlée.
If you’re looking for an upscale dining experience, this is a great choice.
Went there on Valentines Day, which was the first time. It came recommended from my parents. All I have to say is WOW! From start to finish! The staff, and food were top notch! It was almost like I wasn't in W.Spfld. Would definitely recommend to anyone looking for a great upscale Italian dining establishment in the western MA area!
Food was absolutely incredible, great atmosphere and good drinks. Kind and personable staff, will definitely be going back.
Great food, well worth the price. The service was good. The wait staff has multiple roles that function at every table so you're usually not waiting to flag someone done for another drink. Seating is a little cramped and when the place gets packed it's hard to hear yourself think. All in all, great restaurant!