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B Napoli, West Springfield, MA

B Napoli

4.9 (2000)
$30 and under
Contemporary Italian
185 Elm St., West Springfield, MA 01089

Make a reservation

2 people
7:00 PM
Booked 34 times today

About this restaurant

  • Good for special occasions
  • Great for creative cocktails
  • Great for fine wines
bNapoli Italian is a contemporary Italian restaurant serving authentic cuisine from the Naples region of Italy using only top quality ingredients. Reservations are highly recommended as they are booking for indoor as well as outdoor dining on their 28 seat enclosed patio.

BNapoli is known for their professional yet approachable service, beautifully created from scratch menu and inventive balanced cocktails. They offer an eclectic 100 label variety of new and old world wine focused mainly on North America and Italy from a glass enclosed temperature controlled wine room. Their cocktail menu is culinary based and guest focused offering creative seasonal takes on timeless classics and they also offer six draft lines featuring local breweries as well as a small curated selection of bottles.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Hours of operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Catering: Catering done as a drop off from our banquet menu, arrangements must be made ahead of time.
  • Neighborhood
    West Springfield
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

What 2,000 people are saying

B Napoli reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.9
4.9 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.7Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Central and Western MA

    Best Overall

  • Central and Western MA

    Best Food

  • Central and Western MA

    Best Service

  • Central and Western MA

    Best Ambiance

  • Central and Western MA

    Innovative

  • Central and Western MA

    Great for fine wines

  • Central and Western MA

    Lively

  • Western MA

    Best Overall

  • Western MA

    Best Food

  • Western MA

    Best Service

  • Western MA

    Best Ambiance

  • Western MA

    Best Value

  • Western MA

    Innovative

  • Western MA

    Hot spot

  • Western MA

    Neighborhood gem

  • Western MA

    Great for fine wines

  • Western MA

    Romantic

  • Western MA

    Lively

  • Western MA

    Most Booked

Review summary

AI-generated from verified diner reviews
B Napoli is a standout dining choice in Western Massachusetts, celebrated for its "exceptional dining experience" and "outstanding service." Guests rave about its "amazing food," especially the carbonara and tiramisu. The restaurant features a "relaxed but cheerful" atmosphere, with attentive staff like Amelia and Audrey enhancing the experience.
2,000 Reviews
  1. Maureen VIP

    Fort Lauderdale12 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service were both top notch! This is one of our favorite places to bring guests.

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  2. Lisa

    Miami - Dade2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    First time at this restaurant and we really enjoyed it. Service was excellent and they helped celebrate our anniversary with a comp dessert and and glasses of Prosecco! So kind and lovely suprise. Food was very tasty, too!

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  3. Ron VIP

    Greater Boston2 reviews

    5.0

    Dined on June 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious dinner, excellent service. I would highly recommend.

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  4. Karin

    New York City3 reviews

    4.0

    Dined on May 30, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    The restaurant was very busy when we arrived and the table reserved for us was right next to the kitchen with no other tables open or available. The noise level made it difficult to converse, and the service was slower than expected. The food was good and nicely presented, and the valet out front was a welcome addition. I was disappointed in the updated wine list, and would have liked to see some creativity and additional offerings of old world wines.

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  5. Donna

    New York City2 reviews

    5.0

    Dined on May 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This restaurant always delivers quality food, elegant presentations and excellent service. It is truly a gem and provides an exceptional dining experience. I highly recommend this restaurant!

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  6. Lori VIP

    Greater Boston199 reviews

    5.0

    Dined on May 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Exceptional experience for our 25th anniversary! We were greeted at our table immediately by our waitress with prosecco to toast our anniversary which was such a nice surprise. She was a fabulous waitress with many suggestions and an upbeat & professional attitude. Our beet salad was outstanding, as were our entrees - the carbonara is so great, as is the braised beef! The wine is very fairly priced which is so nice. Although we were full, we had to try the special dessert - tiramisu with pistachios. It was one of the best desserts we have ever had! Can't wait to go back!

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  7. George

    Greater Boston17 reviews

    5.0

    Dined on May 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a good time there! Everything always goes well with the food, service, etc.

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  8. Kayla

    Greater Boston2 reviews

    5.0

    Dined on May 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had reservations at the bar for a Friday Night and we had the best experience! Amelia is a delight behind that bar, between her menu suggestions, our requests and accommodations and a true vision to watch as a mixologist! She made the dining experience as fabulous it was: paced just right, made sure everyone around us was just as comfortable and everything came out perfect. Her cocktails are AMAZING. Aesthetic and ambience give an elevated dining experience right here in Western Mass - felt like we were in NYC. Thanks for having us!

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  9. Jay

    Greater Boston5 reviews

    5.0

    Dined on May 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    As usual, the service (last night by Audrey) is impeccable. Audrey was friendly, outgoing, very helpful and very professional. Drinks were great and food excellent. All over, top notch.

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  10. Roberta

    Greater Boston3 reviews

    5.0

    Dined on May 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Never disappoints. The best restaurant in Springfield area!

    Is this helpful?

FAQs

B Napoli is rated 4.9 stars by 2000 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Central and Western MA
  4. Western MA
  5. West Springfield

Make a reservation

2 people
7:00 PM
Booked 34 times today
Google Map for B Napoli

185 Elm St., West Springfield, MA 01089

Dining areas

Additional information

  • Neighborhood
    West Springfield
  • Hours of operation
    Tue–Thu 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking available every night and Valet service is offered on Friday and Saturday nights.
  • Public transit
    Bus stops located across the street from the restaurant.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine
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