M
Mymi
トロント・オンタリオ評価・口コミ (10)
- 総合評価 1
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We tried the Avelo Bar a couple of weeks earlier and the food was average - meh. We came back wanting to try the Avelo Restaurant 8-course tasting menu since we live an hour away and with traffic, it can take up to 1.5hrs to get to Toronto. We didn't specify that one of our kids have a tree nut allergy as it was not an option at booking. The Chef (via the waitress) said they could not accommodate since they were not notified in advance and insisted we get the 5-course meal instead for the entire table. We specifically booked for the 8-course and didn't want to change that for one person in the group. Allowing one person to be on a 5 course meal and the other 3 to be on 8-course was not an option for the Chef. So we said just give everyone the 8 course but let us know which of the dishes have tree nuts and we just won't let our son eat those dishes and we'd all have what he is unable to eat. Nope, the Chef refused and said he will not allow that. Holy moly, this is like the movie, The Menu - you will eat everything I make and when I put it out or else?! Even though we were paying for the 8 course meals, with wine pairing and forced gratuity of 18%, this was their policy and how they treated customers? We've been to Michelin restaurants in New York, Vega, LA, Boston, Japan and Toronto before and we've never had an issue with any restaurant refusing service over whether or not someone can eat the entire meal? What if we didn't like one or some of the dishes and can't eat it or finish it? So we went around the corner to Planta and had a great meal, stress free and no issues. Will never return.