- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
It was my husband’s and my first time there and we will definitely be back. Our server was so sweet and attentive to us. We had the spinach artichoke appetizer, which the homemade chips are outstanding! My husband had ribs, and I had chicken. Both were really good. We also had dessert, he had the cheesecake, and I had the bread pudding! Delicious!
Delicious food and our server was very attentive and nice! We would definitely go back!
This was our first time at this location. What a great surprise as everything was amazing. One if the better restaurants in Lake County. Drinks, Food & Desserts were top notch. We will be back for sure! Great service too!
Food was super delicious. Highly recommend the spinach artichoke dip.
Patio was a little noisy with a LOUD table, traffic on the street and background music.
We will definitely be returning.
This was our first time at the new location.
It was very much like the Mayfield location. Easy to find, plenty of parking and we got seated right away, a little earlier than our reservation time. Overall, pretty darn good.
Thoroughly enjoyed the evening and felt save with the precautions Austen’s is adhering to.
The prime rib was disappointing, Dteaks r great I’ll sticks with those.
Easily one of the best restaurants in Mentor. I was very pleased, I absolutely recommend this place.
Very good food and service. Definitely will return.
Wonderful food, and exceptional service. This will be a regular restaurant for our family.
Nancy is the best !
Date night at Austin's Grill was a fantastic choice! Overall experience was a 10/10.
Great experience. Food was tasty
Great service from Steven. Food was really good wings are the best ever. Highly recommend
Very nice place. Service was excellent, steaks were cooked perfectly. Wait time for food was timed right between courses. They have a kids menu upon request, that has large portions.Staff was friendly and efficient. It's a pricey restaurant, but it is worth it. We will be back.
Onion soup fabulous!! Asparagus were very woody so was taken off the bill without asking very considerate. Server was wonderful
Our waitress was forgetful and slow. The food took over an hour to arrive and was not good. Drinks were forgotten multiple times. Overall not a good experience
Best filet in years. Shrimps and scallops was great. It is pricey but very good. Liked the happy hour wine on the patio.
Lynn did not check on our table and each time we called her she rolled her eyes. We waited 30 minutes for appetizers and 1 hour for food. She never came to get the bill. We had to flag another server down to help us. We will NEVER dine here again.
A welcome addition to the scene!
Need shades on windows (blinding)
Great food and service. Highly recommend to friends and family.
Showed up with a reservation, young blonde hostess was not friendly, sat for 25 minutes and NEVER acknowledged. Party of 4 LEFT!!! WILL NEVER BE BACK!!! Pathetic!!!
Chicken was on the dry side, which I know can happen. We will go back and give them another try
Food was ok, I like the patio seating, service was SLLLLLLOOOOWWW
Took forever to get drinks. Took food to go because after an hour plus still no food brought to the table. Second time. We won’t be back.
Reservations were honored, last restaurant we went to gave away our reservation even thought it was 4 days earlier. Patio was clean, food great, service friendly and efficient and value reasonable. Can not ask for much more.
We had an enjoyable time. Food quality was quite good but I specialize in steaks for
my guests and I think mine are just a little better. Overall the dining experience was
good although a little pricy. Your staff was very attentive and I give them high marks.
We were positively impressed when we went to Austin's for an anniversary dinner. The hostess greeted us with "happy anniversary." The server was friendly, attentive, and knowledgeable about the menu and the specials. The crab cake appetizer was excellent. Drinks, the appetizer, and the salads came out promptly. Both the baby back ribs and the chicken scalopini were also excellent. So was the cheesecake dessert. The only negative was that it took a long time for the entrees to come out after we had finished the appetizer and salads.
I actually preferred this location over their other location in Mayfield. There is more room there and the noise level is lower. Good service and the food was excellent
We were able to sit outside on the patio for a lovely evening!
Great Food Great Service Will Definitely be back
Staff was friendly and attentive. Food as always was excellent. Social distancing and wearing of masks was all done in accordance to state requirements.
It was an anniversary of ours and was very nice, although the restaurant did not acknowledge. Food was excellent!
Appetizers were really good and my filet was awesome!
I will go back again. The artichoke dip was the bomb. Cowboy steak very good. Cheese cake very good, chocolate lava only ok.
Over all a come-back place
The food was excellent! It was served hot and quickly. We will save Austin’s as a special occasion place as it is pricey.
Thought food was overpriced and service n slow side. Food was just fair.
Everything was pretty mediocre. From the service to the food. We ordered a ribeye and strip steak. One of our medium rare steaks came out pretty rare. We decided to sit outside bc weather was pretty nice. After awhile all the cars driving down Mentor Ave got annoying, so inside. Overall, it was not that impressive. There are lots of other places to go before I come back here to be honest.
Austin's Grill is rated 4.2 stars by 42 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.