Aureole

4.6
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4024 Reviews
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$31 to $50
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American

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Pre/post Theatre
Welcome to Aureole, the flagship showcase for Chef Charlie Palmer's unabashed, energetic signature progressive American cooking. For 30 years, Aureole has been known for its longstanding commitment to seasonal foods and local sourcing. Aureole offers two distinct dining venues: the refined formal Dining Room and the lively, convivial Liberty Room. In the evening, tasting menus are available in the Dining Room, and a la carte and pre-theater service in the Liberty Room. For lunch, both spaces serve a three-course prix fixe as well as a la carte selections. When making a reservation please indicate in which space you would like to dine.
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Specials

Thanksgiving Dinner Special Menus & Offers

We're bringing the holiday spirit to times square, with our 3 course thanksgiving feast! $85 for lunch from 12-3pm, $125 for dinner from 4-9pm, $55 for kids. Enjoy our oven roasted organic turkey with cornbread stuffing, brussels sprouts, and cranberry sauce. No Dining room preferences available.

Thursday, November 28, 2019

What 4024 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.5
service
4.6
ambience
4.2
value
Noise · Quiet
92% of people would recommend it to a friend
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GR
Charlotte
22 reviews
Dined 2 days ago
Overall 4food 4service 4ambience 3

Had a lovely but prolonged evening. Despite having a reservation, it took 30 minutes to be seated. Food was delicious. Service was professional and attentive. It just seemed to take a long time between courses. Dinner from arrival to departure took about three hours for two people. However, it was a busy Saturday night. I will definitely return next time I’m in town and bring my patience.

S
Toronto
36 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Delicious food and unpretentious service. Lovely to meet Charlie Palmer after dinner.

BD
San Francisco
3 reviews
Dined 5 days ago
Overall 5food 4service 5ambience 5

From person who greeted us and later showed us to our table to the bartender to the wait team; all where very polite, helpful and just wonderful to interact with.

Wait Captain was knowledgeable regarding dietary restrictions (Celiac Disease and Dairy Allergy). Every detail was paid attention to in order to ensure a safe dining experience. This means a lot to someone with medical dietary restrictions.

Food was all wonderful and perfectly prepared. Their bartender is truly a mixologist making their signature cocktails come alive from the description on the menu.

All around great atmosphere and experience.

CC
Philadelphia
9 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Had the pre theater $59 prix fix dinner and it was excellent. Our servers were attentive. Will go back again

GS
New York Area
14 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Always special! Excellent food...inventive and interesting. Service was wonderful...the wine team was outstanding, led by Candace and Tyler.

LB
New York Area
48 reviews
Dined on October 9, 2019
Overall 5food 5service 5ambience 5

Lovely place to have dinner. The food is Wonderful! Service is great as well! Recommend it highly!!

OT
New York Area
6 reviews
Dined on October 3, 2019
Overall 2food 3service 1ambience 4

Overrated and a big farce. Tourist trap.The waiter forgot our side dish and when we asked where it was they said it’s coming, but it didn’t arrive. One of the many managers came over to attempt to calm us. Side dish finally arrived when we were done with our meal and I actually had to ask to not be charged. We ordered dessert and coffee for a special birthday. The desert came but the coffee never arrived until we asked three times. Food just OK. Save your money and don’t go to this overrated restaurant.

AC
New York Area
1 review
Dined on October 2, 2019
Overall 4food 3service 5ambience 4

Love this place but the most recent time I came the food was a little underwhelming -- lots of nuts and sauces and a little like -- where's the real food.

MP
New York Area
58 reviews
Dined on September 30, 2019
Overall 4food 3service 4ambience 3

First course with goat cheese and lettuce leaves was served almost frozen. It was clearly plated and refrigerated earlier.
The next two courses (fish and dessert) were very good . Service was good,

F
New York Area
20 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Aureole never ceases to impress. Got tasting menu with wines this time in dining room. Every course was fantastic and the staff were all so friendly. Can’t wait to go back!

OT
New York Area
1 review
Dined on September 17, 2019
Overall 4food 5service 5ambience 5

Excelente restaurante en general todos los platos muy buenos especialmente los postres la experta en vinos recomendó un excelente vino . El único problema es que encontré un poco excesivo el precio , existentes otros restaurantes en la ciudad tan o mejores que este y no tan caro

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NK
Dallas
22 reviews
Dined on September 17, 2019
Overall 5food 5service 5ambience 5

Outstanding food and service!

OT
Las Vegas
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Servicio, comida excelente

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j
New York Area
16 reviews
Dined on September 14, 2019
Overall 3food 5service 1ambience 4

Aureole has been one of our favorite restaurants for the past several years. Unfortunately, there were a few things that negatively affected our meal this time. When we arrived (for my birthday celebration) the hostess told us our reservation was for the Liberty room. I told her that was incorrect and that I had made the reservation through Open Table and had definitely requested to be seated in the dining room. I requested that she find us a table there. She continued to insist that our reservation was for the Liberty room and that there were no tables available in the dining room. I then produced the email record of our reservation on my phone and showed her where it indicated that I had indeed specified the dining room. After some rather annoying back & forth she suggested that we have a drink at the bar & we would have a table in the dining room in about 10 -15 minutes!
We were finally seated in the dining room shortly after getting our drinks at the bar. While at the bar a manager asked if things were better and I said we’d have to see. After he seated us he never checked back to ask how things were! Also, more than half of the room was empty at this point.
The waiter at our table was completely useless. When we asked for a description of a few dishes he recited the word for word description from the menu (Chive cavatelli was described as “pasta with chives” – very helpful!). He added absolutely nothing to the printed information about the dishes. He also whispered these recitals to whoever asked about a dish, so the others at the table could not hear him (not that it would have mattered).
Lastly, when I received the bill, our drinks at the bar were included. Common good business sense would not have charged for them. While the food continues to be excellent, all of the above put a severe damper on our dining experience. After numerous visits to Aureole over the past few years I am hard pressed to believe we might return.

EV
New York Area
288 reviews
Dined on September 14, 2019
Overall 5food 5service 4ambience 4

This was a pre-theater dinner during the Restaurant Week extension that Aureole had announced. Based on this meal, we can’t wait to return. The food was excellent and the portions were quite generous. All five of us were pleased with every choice we made, including two vegetarians who are often hard to please. We will definitely be back.

DW
New England
6 reviews
Dined on September 13, 2019
Overall 5food 5service 3ambience 5

Nice room, good food, slow service

B
Omaha
27 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

This restaurant is in a great location for pre- and post-theater dinner. The bar is small and somewhat cramped but the bar tenders prepare wondeful cocktails. Service is wonderful and the food is very well prepared. The presentation of the food is worth a picture (I did not take one as it is ridiculous). The timing in between courses is excellent and allows you to enjoy your wine and conversation with your date/spouse. It is worth every penny you invest.

MD
New York Area
30 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

Wonderful pre theatre dinner at the bar. Elevated food, beautiful ambiance. Loved the price fixe. A great value. Highly recommended.

OT
New York Area
18 reviews
Dined on September 10, 2019
Overall 3food 5service 3ambience 3

We have been dining at Aureole since it was on the East side. Have never had a bad meal, but the last two times we ate there the service was not “up to par”. Tonight there was a private party, which meant that there was a good deal of chair moving and extraneous noise. At the prices charged, this is unacceptable. Advance notice of this party would have allowed us to cancel and eat elsewhere. Too bad as we have always enjoyed dining at Aureole.

MM
New York Area
4 reviews
Dined on September 9, 2019
Overall 5food 5service 4ambience 4

Aureole is a solid, go-to place for top quality flavors. It has never let me down

C
New York Area
130 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 4

The staff at Aureole understand that the food, ambience & price is just part of the dining experience.. let me explain..

We have dined here a few times during the year and wanted to celebrate my wife 75th birthday.. I mentioned that she & I have hearing issues & wear hearing aids. We were seated at a really nice table but the couple at the next table were enjoying a boisterous conversation & most people would not be troubled by it .. the staff picked up that we were having trouble hearing each other & the waitress who took our drink order went to the manager who instantly offered to move us to another table & as a courtesy sat us in the dinning room that did not offer the restaurant week special. He waived that and just said “ happy birthday “
Let me go back and say that the food, plating, ambience is special .. they just took our dining experience to a perfect night.
Thanks to ALL of you at Aureole

LB
New York Area
49 reviews
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Wonderful menu & Wonderful service! Great experience!!

RL
Las Vegas
2 reviews
Dined on August 31, 2019
Overall 3food 4service 2ambience 2

What happened? I was so taken aback, I had to ask a server if Charlie Palmer was still involved in the venture. Lackluster is probably the best description. Servers were inattentive, decor is tired, food is decent, but no, you can't really ask guests for $50+ entrees unless you're bringing the whole "A" game. I remember going to Aureole in Vegas when it opened. From the time I walked in the door until last sip of coffee, it was wow, wow, wow. This ain't that. The place was relatively empty on a holiday weekend Saturday night. Fine dining is a competitive business, I get it. But if you're not full on the weekends, I just can't see how this will be a going concern. Too bad. Love Charlie's food. Bring back the wow! How was my duck? Really very good. But if you're looking for a special night out, look elsewhere. On the plus side, I would VERY MUCH recommend the pre theater prix-fixe menu. Looks like a banging bargain for $42.00.

JS
Omaha
4 reviews
Dined on August 31, 2019
Overall 3food 5service 2ambience 5

As always, the cuisine is outstanding. Don’t pass up the gnudi starter! On the night we were there, the maitre d’ appeared confused and was inept at handling the pre-theater crowd, and our server overlooked the usual diner cues we have come to appreciate. The management should address this these issues, as the kitchen deserves better floor staff. We will be back to support the kitchen, but wary of inattentiveness in the dining spaces.

MM
New York Area
3 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

This is our favorite restaurant on earth.
We celebrated our 30th anniversary this weekend at Aureole. It was magnificent in every way.
We had a lovely young lady from Munich take care of us; she was knowledgeable about wine, and very pleasant.
Twice within the last 30 days, while dining at Aureole, we have had the best pieces of beef that we have ever eaten.
Please keep it up! :-)

OT
New York Area
1 review
Dined on August 30, 2019
Overall 2food 5service 2ambience 3

I absolutely don’t expect, at a restaurant with this reputation, to be served wine of a different year than is listed on the menu and I ordered, especially when I asked for pairings. I even less expect to have to point that out myself and be offered no apology from the sommelier. “Explaining” that you have run out of something and why a substitution has been made is not the same as an apology, and therefore inadequate.

The wait staff was lovely and helped to redeem my experience. I would however think twice before booking again.

SW
New York Area
3 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

The creativity and flavors never disappoint! Service was excellent as always!

L
New York Area
22 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Excellent food and service. Great wines by the glass list.

NN
1 review
Dined on August 28, 2019
Overall 4food 4service 3ambience 5

Suit crowd but two rooms. We weren’t wearing jackets so sat us in back. Ok. Really nice inside. Waiters were cool and food was great. Our Prox fix lunch took over two hours as they sort of got busy. But very good.

FD
San Francisco
26 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

A top notch fine dining experience! Service was prompt, professional and welcoming. Dining room was comfortable and noise level was such that it was easy to carry on a conversation. Most importantly, the food was delicious. We especially enjoyed the impeccably fresh seafood entrees and look forward to a return visit!

NY
New York Area
100 reviews
Dined on August 16, 2019
Overall 4food 4service 3ambience 4

Food was portioned and prepared well. But it was an hour waot for.entre ans anothet hour for desert after the plates.were taken away.

R
New York Area
68 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Aureole upped its service level. As frequent clients here, my wife and I have always looked forward to enjoying a wonderful tasting menu. While we were not "assigned" to him, we asked Paco, our favorite server, a question and he promptly saw to it that we could enjoy the tasting menu and make our 8p show. The sommelier knew our glass preference for champagne as well as our preference to keep it off ice. Paco remembered our dessert preference and made the adjustment without asking and surprised us with an extra treat as well. We felt like our regular preferences were recorded and incorporated into our service, which was a new and much appreciated experience for us here. Also much thanks to maitre'd Valerio who always enhances our experiences and helps us in a pinch.

OT
Denver
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

We had the nicest dinner. Angie was our server and she was incredible. The food was really delicious and we couldn’t recommend it more.

D
New York Area
4 reviews
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

We've been enjoying Aureole for over 20 years. It is consistently superb in every way. And in an era of increasing pretentiousness, when chefs seem to be competing to use the most exotic -- even bizarre -- ingredients, Aureole's menu remains approachable and simply excellent. Always a great pleasure.

EP
Seattle
4 reviews
Dined on July 11, 2019
Overall 5food 4service 5ambience 4

Superb service and delightful prix fixe menu.

J
Chicago
7 reviews
Dined on July 8, 2019
Overall 4food 5service 4ambience 4

Food was outstanding as always. Service seemed a bit below the normal extremely high standards.

p
New York Area
5 reviews
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

Excellent pre fix lunch!

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SL
Chicago
1 review
Dined on June 22, 2019
Overall 3food 3service 5ambience 5

Beautiful ambiance, however very limited menu. Food was bland.

EL
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Loved the staff care of us. It was our anniversary and everyone from the hostess, to bar tender, to multiple wait staff were so kind and made our dinning so friendly and kind. The food was amazing. Savoring it and really feeling it was amazing!

T
Chicago
20 reviews
Dined on June 22, 2019
Overall 3food 3service 4ambience 3

Nice place but have had much better meals in NYC for that price point. Really small portions and very expensive. Not that creative for that price point. Service was very good but won’t be back.

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