Aureole

4.6
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4044 Reviews
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$31 to $50
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American

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Pre/post Theatre
Welcome to Aureole, the flagship showcase for Chef Charlie Palmer's unabashed, energetic signature progressive American cooking. For 30 years, Aureole has been known for its longstanding commitment to seasonal foods and local sourcing. Aureole offers two distinct dining venues: the refined formal Dining Room and the lively, convivial Liberty Room. In the evening, tasting menus are available in the Dining Room, and a la carte and pre-theater service in the Liberty Room. For lunch, both spaces serve a three-course prix fixe as well as a la carte selections. When making a reservation please indicate in which space you would like to dine.
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Private Dining

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Specials

Thanksgiving Dinner Special Menus & Offers

We're bringing the holiday spirit to times square, with our 3 course thanksgiving feast! $85 for lunch from 12-3pm, $125 for dinner from 4-9pm, $55 for kids. Enjoy our oven roasted organic turkey with cornbread stuffing, brussels sprouts, and cranberry sauce. No Dining room preferences available.

Thursday, November 28, 2019

What 4044 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.4
service
4.5
ambience
4.1
value
Noise · Quiet
84% of people would recommend it to a friend
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D
New York Area
10 reviews
Dined 2 days ago
Overall3food2service3ambience4

Had to send back a salad which was very bad. The meat on two orders was practically raw when ordered to be medium well.
Totally disappointed with food and service was so so.
Spent in total almost $300.00 with tip and it was a very bad experience. Never to return.

DD
New York Area
2 reviews
Dined 2 days ago
Overall3food3service3ambience3

We felt extremely rushed while we were there by the staff. We already saw our matinee so we were not in any hurry and we wanted to enjoy our meal. The food came out within minutes and it was lukewarm. While the food was very tasty it was not a hot meal. We waited a long time for the check to arrive. I definitely had higher expectations. The restaurant was very cold as well. We hear a few diners comlaining about it.

n
Philadelphia
1 review
Dined 3 days ago
Overall1food2service1ambience5

when we made the six o"clock reservation we informed d them that we had a n 8pm curtain . we checked in to Aureole at 6:10 and informed the hosteas of our 8pm curtain and in succession , the maitre d , the head waiter the waiter , and the busboy of our 8pm curtain and were assuredt that there was enough time to have the pris fixe dinner . we ordered uncomplicated first and second courses and a dessert . ww were served the first course at 6:30 and left the restaurant at 7:45 without the second {main } course or dessert. appearing This in spite of reminding every staff member of our 8pm curtain and being told , at least 4 times that the food was on its' way.

it seems to me. that in a 5 star restaurant , int the theater district should know how to serve a meal on time to get the diners to an 8 0'clock curtain.

OT
New York Area
1 review
Dined 3 days ago
Overall5food5service5ambience5

I hosted my girlfriend from Atlanta at Aureole. It was our first visit to the restaurant and we enjoyed the experience and would return and recommend.

E
New York Area
1 review
Dined 4 days ago
Overall3food2service2ambience3

I think the quality of the restaurant went down from what i know about it from Madison avenue times. more americanized food, more corporate atmosphere.

n
New York Area
7 reviews
Dined 5 days ago
Overall4food4service5ambience4

If you are seeing a show in the Theater District, the location really can't be beat. Chose to go a la carte since the one item I wanted—spicy seafood bisque—wasn't on the prix fixe. Worth it. Service is great. Got there on the early side so the noise level was low and slowly crept up as more people came in, which is to be expected. And it's close to a lot of trains so getting there is pretty easy.

V
New York Area
3 reviews
Dined 5 days ago
Overall5food5service5ambience4

Food and service outstanding. Great for business meals.

BM
London
8 reviews
Dined 5 days ago
Overall5food5service5ambience5

I was Alone and the staffs attention was impeccable. I purchased a show ticket and had the pre fix lunch. Butternut squash soup and Monkfish . It was to die for. It was my birthday and they even acknowledged it! The waiter was very kind! The staff was excellent!

PL
Atlanta
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

We enjoyed a drink and a pre-theater dinner dinner at Aureole, which is so convenient to the theater district. Impeccable service, great wine list, and every bite was delicious!

M
New York Area
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Outstanding as always. Always a pleasure to be there.

d
New York Area
14 reviews
Dined on November 4, 2019
Overall3food5service2ambience4

Apparently there was a party in the front room. Consequently our service was terrible. We waited at least half an hour to order drinks (after I finally snagged the somm), and then another half hour to order the food (after I snagged a waiter). When the check arrived, they split it in half (as requested), but put both halves on one credit card. Then I had to flag down the waiter again, no easy task.
The food was delicious, but I recommend finding out whether there will be some distraction to the waitstaff before booking a table.

H
New York Area
20 reviews
Dined on November 2, 2019
Overall4food5service3ambience5

Service at bar was very slow. One at our table ordered an individual drink prior to 3 of us ordering a bottle of wine. The wine arrived but we had to ask several times what happened to the drink.
Service so slow we were unable to order dessert or coffee since we had to leave to get to a show.
We had arrived by 6:00. There should have been time.

OT
New York Area
4 reviews
Dined on November 1, 2019
Overall1food3service2ambience5

The wine service was unprecedentedly bad. They spilled on the first pour and then when an enormous amount of congealed sediment was found in my glass, we received a ridiculous explanation. Horrendous.

d
New York Area
116 reviews
Dined on November 1, 2019
Overall4food4service3ambience4

Pre-theater prix fixe is a good deal though portions are quite skimpy.
Service while usually on point was off that night. Took more than 20 minutes for our cocktails to arrive. Not sure what was going on. Room is lovely and comfortable but didn't love the six of being squeezed into a corner table meant for four.

RD
New York Area
168 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

We had reservations in the Bar room and were seated in the main room with the bar menu. Pre theater menu is a great value. Service, food, accommodation to my food allergy were all the best

OT
Dallas
3 reviews
Dined on October 31, 2019
Overall3food4service3ambience2

Very uncomfortable experience as we grabbed dinner before a show. We were only offered the three course menu for dinner options and were heavily observed throughout the meal.

The three courses were accurate if unadventurous, but the beef tartar brought out as a bonus at the start of the dinner was a pleasant surprise and the tastiest item of the meal.

H
New York Area
166 reviews
Dined on October 30, 2019
Overall4food4service4ambience4

Comfortable, elegant service of delicious food. We will definitely return, especially when we have a theater matinee.

BB
Philadelphia
6 reviews
Dined on October 29, 2019
Overall5food5service5ambience5

Everything was perfecto! Group of 20. Expect to be back in April 2020.

T
Indiana
13 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

A group of friends enjoyed wonderful conversation and exquisite food. Our server was attentive and gave great advice.

NS
New York Area
14 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

How is it that I've never eaten here before??? My wife and I found ourselves looking last minute for a place to eat before show. I often look to Open Table to vet out the local restaurants and Aureole looked perfect.....and it was. Great bar. Great Atmosphere. Incredible service. Best of all was the three course meal that was simply; perfection! Our food was timed perfectly; we weren't rushed nor waited too long to be served. We also weren't bothered by someone trying to clear the table prematurely (one of my pet peeves). As good as the food was desert was the icing on the cake.....

A great dining experience........

PS-ask for Paco....

GR
Charlotte
22 reviews
Dined on October 19, 2019
Overall4food4service4ambience3

Had a lovely but prolonged evening. Despite having a reservation, it took 30 minutes to be seated. Food was delicious. Service was professional and attentive. It just seemed to take a long time between courses. Dinner from arrival to departure took about three hours for two people. However, it was a busy Saturday night. I will definitely return next time I’m in town and bring my patience.

S
Toronto
36 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

Delicious food and unpretentious service. Lovely to meet Charlie Palmer after dinner.

BD
San Francisco
3 reviews
Dined on October 16, 2019
Overall5food4service5ambience5

From person who greeted us and later showed us to our table to the bartender to the wait team; all where very polite, helpful and just wonderful to interact with.

Wait Captain was knowledgeable regarding dietary restrictions (Celiac Disease and Dairy Allergy). Every detail was paid attention to in order to ensure a safe dining experience. This means a lot to someone with medical dietary restrictions.

Food was all wonderful and perfectly prepared. Their bartender is truly a mixologist making their signature cocktails come alive from the description on the menu.

All around great atmosphere and experience.

CC
Philadelphia
9 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

Had the pre theater $59 prix fix dinner and it was excellent. Our servers were attentive. Will go back again

GS
New York Area
14 reviews
Dined on October 15, 2019
Overall5food5service5ambience5

Always special! Excellent food...inventive and interesting. Service was wonderful...the wine team was outstanding, led by Candace and Tyler.

LB
New York Area
50 reviews
Dined on October 9, 2019
Overall5food5service5ambience5

Lovely place to have dinner. The food is Wonderful! Service is great as well! Recommend it highly!!

OT
New York Area
6 reviews
Dined on October 3, 2019
Overall2food3service1ambience4

Overrated and a big farce. Tourist trap.The waiter forgot our side dish and when we asked where it was they said it’s coming, but it didn’t arrive. One of the many managers came over to attempt to calm us. Side dish finally arrived when we were done with our meal and I actually had to ask to not be charged. We ordered dessert and coffee for a special birthday. The desert came but the coffee never arrived until we asked three times. Food just OK. Save your money and don’t go to this overrated restaurant.

AC
New York Area
1 review
Dined on October 2, 2019
Overall4food3service5ambience4

Love this place but the most recent time I came the food was a little underwhelming -- lots of nuts and sauces and a little like -- where's the real food.

MP
New York Area
58 reviews
Dined on September 30, 2019
Overall4food3service4ambience3

First course with goat cheese and lettuce leaves was served almost frozen. It was clearly plated and refrigerated earlier.
The next two courses (fish and dessert) were very good . Service was good,

F
New York Area
20 reviews
Dined on September 20, 2019
Overall5food5service5ambience5

Aureole never ceases to impress. Got tasting menu with wines this time in dining room. Every course was fantastic and the staff were all so friendly. Can’t wait to go back!

OT
New York Area
1 review
Dined on September 17, 2019
Overall4food5service5ambience5

Excelente restaurante en general todos los platos muy buenos especialmente los postres la experta en vinos recomendó un excelente vino . El único problema es que encontré un poco excesivo el precio , existentes otros restaurantes en la ciudad tan o mejores que este y no tan caro

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NK
Dallas
22 reviews
Dined on September 17, 2019
Overall5food5service5ambience5

Outstanding food and service!

OT
Las Vegas
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Servicio, comida excelente

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j
New York Area
16 reviews
Dined on September 14, 2019
Overall3food5service1ambience4

Aureole has been one of our favorite restaurants for the past several years. Unfortunately, there were a few things that negatively affected our meal this time. When we arrived (for my birthday celebration) the hostess told us our reservation was for the Liberty room. I told her that was incorrect and that I had made the reservation through Open Table and had definitely requested to be seated in the dining room. I requested that she find us a table there. She continued to insist that our reservation was for the Liberty room and that there were no tables available in the dining room. I then produced the email record of our reservation on my phone and showed her where it indicated that I had indeed specified the dining room. After some rather annoying back & forth she suggested that we have a drink at the bar & we would have a table in the dining room in about 10 -15 minutes!
We were finally seated in the dining room shortly after getting our drinks at the bar. While at the bar a manager asked if things were better and I said we’d have to see. After he seated us he never checked back to ask how things were! Also, more than half of the room was empty at this point.
The waiter at our table was completely useless. When we asked for a description of a few dishes he recited the word for word description from the menu (Chive cavatelli was described as “pasta with chives” – very helpful!). He added absolutely nothing to the printed information about the dishes. He also whispered these recitals to whoever asked about a dish, so the others at the table could not hear him (not that it would have mattered).
Lastly, when I received the bill, our drinks at the bar were included. Common good business sense would not have charged for them. While the food continues to be excellent, all of the above put a severe damper on our dining experience. After numerous visits to Aureole over the past few years I am hard pressed to believe we might return.

EV
New York Area
291 reviews
Dined on September 14, 2019
Overall5food5service4ambience4

This was a pre-theater dinner during the Restaurant Week extension that Aureole had announced. Based on this meal, we can’t wait to return. The food was excellent and the portions were quite generous. All five of us were pleased with every choice we made, including two vegetarians who are often hard to please. We will definitely be back.

DW
New England
6 reviews
Dined on September 13, 2019
Overall5food5service3ambience5

Nice room, good food, slow service

B
Omaha
29 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

This restaurant is in a great location for pre- and post-theater dinner. The bar is small and somewhat cramped but the bar tenders prepare wondeful cocktails. Service is wonderful and the food is very well prepared. The presentation of the food is worth a picture (I did not take one as it is ridiculous). The timing in between courses is excellent and allows you to enjoy your wine and conversation with your date/spouse. It is worth every penny you invest.

MD
New York Area
30 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

Wonderful pre theatre dinner at the bar. Elevated food, beautiful ambiance. Loved the price fixe. A great value. Highly recommended.

OT
New York Area
18 reviews
Dined on September 10, 2019
Overall3food5service3ambience3

We have been dining at Aureole since it was on the East side. Have never had a bad meal, but the last two times we ate there the service was not “up to par”. Tonight there was a private party, which meant that there was a good deal of chair moving and extraneous noise. At the prices charged, this is unacceptable. Advance notice of this party would have allowed us to cancel and eat elsewhere. Too bad as we have always enjoyed dining at Aureole.

MM
New York Area
4 reviews
Dined on September 9, 2019
Overall5food5service4ambience4

Aureole is a solid, go-to place for top quality flavors. It has never let me down

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