Artisan - West Hartford

4.5
296 reviews
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$30 and under
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American
ARTISAN celebrates the theme of craftsmanship, combining 18th Century classic Scandinavian design with New England-inspired farm-to-table seasonal cuisine, artfully prepared by Executive Chef and Partner Frederic Kieffer.
What 296 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.6
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
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GC
New York Area
5 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

We had a wonderful evening at Artisan, the drinks, the food, the service were spot on. The atmosphere is very warm, and the noise level is just right, quiet enough to talk at a normal tone, but enough ambient noise to not be overheard at the next table. High Marks!

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M
New York Area
11 reviews
Dined 2 days ago
Overall 5food 4service 5ambience 5

Great atmosphere. Good food. Great drinks and service!

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EK
New York Area
1 review
Dined 2 days ago
Overall 3food 3service 3ambience 4

Service was slow. The food was forgettable. The price was too high for what we received. We were disappointed and will not return.

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t
1 review
Dined 7 days ago
Overall 4food 4service 1ambience 4

I was there for Sunday brunch.
The food was good.
We were disappointed with the service.
I think restaurant like that should be represented by professionals and not an amateurs.

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SQ
New York Area
2 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

What a wonderful time at Brunch. Perfect place for a date or a fun hang out.

Loved the decor which is set up like a French café. Food was delicious and service was great. Recommend 10/10

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RZ
New York Area
16 reviews
Dined on January 13, 2019
Overall 4food 4service 4ambience 5

This was our second visit for dinner and it doesn't disappoint. We came for the Taste of WH prix fixe menu (which looked delicious) but once we saw rabbit pappardelle and lamb bolognese on the regular menu we scratched our original plan. Both dishes were delicious, as were our starter salads of roasted beets with frisee and roquefort souffles, and delicata squash with mixed greens and pomegranate seeds. Cocktails and wine list also top notch. Service was attentive and the space is stunning. Looking forward to future visits.

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a
New England
11 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 4

This waa one of the best meals I've ever had. Innovative without cutesy. And the service was attentive and personable.

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P
1 review
Dined on January 11, 2019
Overall 1food 2service 2ambience 3

We found the menu pretentious, the food fair, with the scallops undercooked and tasteless. Our little corner table was inadequate for the amount of plates and glasses.
We would not be interested in returning.

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PF
New York Area
6 reviews
Dined on January 10, 2019
Overall 5food 5service 5ambience 5

Excellent and elegant. Excellent wine selection. Service staff and sommelier very knowledgable.

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GR
1 review
Dined on January 10, 2019
Overall 4food 4service 4ambience 4

My guests and I were delighted to have been your guests on Thursday, 1/10/19. The menu was refreshing, seasonal. The food was colorful, fresh, proper temperature and perfectly seasoned. Your staff was professional and upbeat. Bravo, brava! We will visit again, soon.

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l
New York Area
31 reviews
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

Wonderful ambiance. Incredible food. Love this new restaurant

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L
1 review
Dined on January 2, 2019
Overall 4food 4service 3ambience 4

Although our dinner reservation was booked for what we expected would be a busy time, 6:45,
except for my wife and I and another table of two, the main dining area was empty, so this review may not be reflective of the typical ambiance. I surmise the scarcity of patrons was largely due to the date, 1/2, rather than any issues with Artisan's fare, which was freshly prepared and delicious.
The wine list is extensive... portions were ample; I already want to go back and try the entree with lobster.

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AD
New England
16 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Went here for birthday dinner with my wife. The menu is interesting and the food is fantastic! Highly recommend. Will be back.

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MC
New York Area
1 review
Dined on January 1, 2019
Overall 2food 2service 2ambience 2

We went for the New Year's Eve 8:30 sitting. They had a good live band and our waitress was politely efficient, which was impressive given the crowd and noise. But we spent over $300 for a nondescript meal for two while seating at a scrunched table by the loud bar. Even though there was a dance floor and good music, the overall feel was closed-in and not conducive to getting up and joining a group to dance, so no one really did that (at least not prior to 10:30 pm). We were especially disappointed in the food given the price. I'd say it was on par with a Cheesecake Factory sort of place, though the Halibut was solid and a half step above that quality level. This is my second visit there and both times I felt the food was nondescript and horribly overpriced.

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DG
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

We celebrated by sister's birthday which is New Year's Eve. The restaurant was decorated beautifully with silver curled ribbons coming off balloons. We sat in the bar which had a fireplace that set the warm, cozy mood. Our waitress was excellent and attentive. The food we exceptional, we had the fixed menu which was priced just right. It was a wonderful dining experience. I would highly recommend and can't wait to go back!!!

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SL
New York Area
17 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

Another fantastic evening! Brought my parents as a Christmas gift for them. They LOVE it at Artisan. The food is excellent and always prepared to perfection. The staff is friendly and knowledgeable. Highly recommend!

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M
New York Area
65 reviews
Dined on December 28, 2018
Overall 5food 5service 5ambience 4

Excellent service and delicious meals. This was a birthday celebration lunch for me and I was surprised when my chocolate gelato arrived on a plate with Happy Birthday written in chocolate and a sparkling candle in the gelato. When we failed to get a picture in time, the waitress brought a second sparkler. Everything was delicious, my steak was cooked perfectly, and we would love to go back when we are again in Hartford.

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K
New York Area
1 review
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

The Christmas menu was perfection, offering dishes for every palate. I started with my favorite Winter Squash Cappuccino (wish this were on the regular menu!). The salmon entree, moist and delicate, was accompanied by wonderfully seasoned vegetables. No one could argue about the dessert, a festive trifle. Service was friendly and attentive without being intrusive. A lovely evening!

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a
New Orleans
5 reviews
Dined on December 25, 2018
Overall 4food 5service 4ambience 4

Very good food... surprised that it's inside the hotel, but doesn't hinder the restaurant. Service was ok... nothing special.

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AG
1 review
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Excellent spot for a date night or special occasion. Delicious food with creative flavors. Gorgeous, cozy ambiance. Cocktails are amazing too.

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S
Washington DC
4 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

The food was fantastic! The restaurant was very cozy and the service was great.

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TC
New England
5 reviews
Dined on December 24, 2018
Overall 4food 4service 3ambience 3

A lovely upscale addition to West Hartford. A menu with varied offerings, fresh ingredients, well prepared. Service was mediocre on a busy night.

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M
New England
8 reviews
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

Very nice lunch. Well treated by staff

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OT
Montreal
1 review
Dined on December 23, 2018
Overall 4food 5service 5ambience 3

Bar area was loud

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s
New York Area
12 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

The meal was very good, service great. It is a bit loud.

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JL
New York Area
1 review
Dined on December 21, 2018
Overall 5food 5service 5ambience 5

Food and service was great. Olivier, the sommelier, is fabulous, friendly, knowledgeable. and an overall super guy.

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B
New York Area
9 reviews
Dined on December 17, 2018
Overall 5food 5service 5ambience 5

Wonderful food, beautiful presentation, and superb service

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OT
New York Area
2 reviews
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

Birthday dinner for my wife. Exceptional food and service.

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s
London
117 reviews
Dined on December 10, 2018
Overall 4food 4service 4ambience 4

Overall a very pleasant evening. Finding valet parking service in the dark was difficult and needs more light and better signage. Appetizer portions were particularly nice and quite large. Main dish of cioppino was a bit high priced for the goodies in it. Could have been better seasoned as well. Desserts were superb.

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OF
Miami
137 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

We ate at the bar for Sunday Brunch and it was outstanding. We were greeted by the Manager and the bartender was highly attentive with great suggestions. Food was simply outstanding. I strongly suggest you try this gem. OUTSTANDING !!

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AJ
1 review
Dined on December 8, 2018
Overall 3food 1service 5ambience 3

We got seated in a very bad table, close to the entrance door,every time someone walked in or out it was freezing, it wasn’t to crowd and we ask for a better table and the host didn’t made the afford to change us. My dinner wasn’t so great but the waitress was very nice , she didn’t charge me for it. Desert was incredible.

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L
New England
7 reviews
Dined on December 4, 2018
Overall 5food 5service 5ambience 5

In my opinion, this is the best restaurant in the area. I have been many times and will continue to go here friends.

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R
New England
19 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 4

Quite s nice surprise, our first visit and we invited friends to join us. Service was impeccable, food was extraordinary! Selections suggested by Brett were phenominal! Very surprising drinks, imaginative as were the entrees! I would compare the experience to a restaurant in NYC, though, was unpleasantly surprised at the valet charge for parking!

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OT
New York Area
1 review
Dined on December 1, 2018
Overall 5food 5service 5ambience 5

So great! They brought us a free dessert for our anniversary!

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A
Phoenix
1 review
Dined on November 22, 2018
Overall 2food 3service 4ambience 1

Ineffective management of crowd. Substandard seating arrangement for a party of 5. There are better options in West Hartford.

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LG
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Lovely Thanksgiving Lunch. Food and service were excellent. Very comfortable seating.

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l
New York Area
32 reviews
Dined on November 21, 2018
Overall 5food 5service 5ambience 5

FOOD WAS EXCELLENT; AMBIANCE WONDERFUL; LOCATION GREAT - CAN'T WAIT TO GO BACK

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FG
New York Area
1 review
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

The service and food are excellent. We also hosted an event in the hotel and the service is exceptional. I would highly recommend the restaurant.

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RC
New York Area
8 reviews
Dined on November 18, 2018
Overall 4food 4service 4ambience 3

We had a lovely dinner . First bottle of wine opened was not good , but it was handled beautifully and with the utmost kindness . Another wine was chosen.
All was well .

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A
New England
3 reviews
Dined on November 11, 2018
Overall 4food 5service 3ambience 4

The maitre'd could have been more pleasant and walked over to our table to ask how we are doing or enjoying our food - instead he just watched the room from afar. It would have made for a more personal and inviting experience if he was more engaging.

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