Artisan - West Hartford

4.6
339 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
ARTISAN celebrates the theme of craftsmanship, combining 18th Century classic Scandinavian design with New England-inspired farm-to-table seasonal cuisine, artfully prepared by Executive Chef and Partner Frederic Kieffer.
What 339 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.6
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
DA
Houston
6 reviews
Dined 7 days ago
Overall 3food 4service 2ambience 4

Restaurant was empty but the time it took to get the food was extremely long. Quality food however time for food to be prepared was excessive.

Report
Helpful
b
New York Area
15 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

great food , impeccable service and wonderful atmosphere -- would highly recommend

Report
Helpful
NM
New York Area
2 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Excellent experience! Atmosphere, cuisine, cocktails... all wonderful. Staff was attentive, but not over-bearing, gave recommendations, experienced, welcoming, engaging and personable.

Report
Helpful
P
New England
4 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

My husband and I usually celebrate our anniversary at the Capitol Grille, but I wanted to try the Artisan because I’d heard good things. It surpassed our expectations. It was QUIET-something that’s so hard to find in a restaurant these days. Service was excellent; food was good-from the warm bread at the outset to the dessert. There is nothing that my husband or I could find that wasn’t up to our expectations,. A nice find,.

Report
Helpful
NC
New York Area
11 reviews
Dined on March 10, 2019
Overall 4food 4service 5ambience 4

Maitre’D adds to great experience

Report
Helpful
d
New York Area
2 reviews
Dined on March 9, 2019
Overall 3food 5service 2ambience 5

Great place but had to flag down the waiter for drinks, water, bread... stuff like that all night. All while there were people standing and waiting to bus your dishes. Too many of them and not enough waiters. Crazy.... right?

Report
Helpful
OT
New England
3 reviews
Dined on March 8, 2019
Overall 5food 5service 4ambience 5

Food was delicious and the ambiance was great. Great way to celebrate our anniversary!

Report
Helpful
G
New York Area
8 reviews
Dined on March 7, 2019
Overall 4food 4service 5ambience 5

We entered a warm, inviting, tastefully decorated room in which a fire was going so we opted to enjoy the ambience there rather than in the equally inviting formal dining room. The wait staff couldn’t have been any nicer—they made every effort to make us feel comfortable, even pampered. The
L’Artisan cocktail was delicious as was the appetizer, a chicken liver mousse, and our entrees. Portions were plentiful, beautifully plated.

Report
Helpful
JB
1 review
Dined on March 6, 2019
Overall 4food 4service 4ambience 5

Enjoyable lunch with family and friends. A first visit, fabulous lunch. This second visit, the food preparation was only average. The restaurant was empty except for our party.

Report
Helpful
OT
New York Area
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Great service and experience from everyone including our server Nicole G.
The fireplace and smores is a hit for the whole family!

Report
Helpful
F
New York Area
2 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Wonderful staff gave exceptional service from start to finush. Food was divine. Perfectly cooked scallops and duck. Very reasonable considering location and excellent food.

Report
Helpful
A
New York Area
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 4

Great service and food was delicious!

Report
Helpful
SM
Charleston
2 reviews
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

My first time there and the food was outstanding! The kale salad and seafood chowder was the best I have ever had. I am making plans to return soon.

Report
Helpful
R
Central Coast
4 reviews
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

First time visitor. Thoroughly enjoyed the meal. Selected the "Dine Out" price fixed option - which was excellent - But also thought the regular menu looked excellent and reasonable.

Report
Helpful
MP
Phoenix
5 reviews
Dined on February 16, 2019
Overall 3food 5service 2ambience 4

Lovely place and great meal, service seemed rushed.

Report
Helpful
L
New York Area
1 review
Dined on February 16, 2019
Overall 5food 5service 4ambience 4

Excellent food, great service for a reasonable price

Report
Helpful
OT
1 review
Dined on February 14, 2019
Overall 5food 5service 4ambience 5

Valentine’s Day dinner was awesome. 5/5

Report
Helpful
OT
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

10/10. Maybe the best meal I’ve ever had.

Report
Helpful
S
New York Area
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 4

The pre-fixed dinner at Artisan was amazing! Especially because they had excellent vegetarian options on the menu. Special thanks to the Chef and team at Artisan for considering Vegetarians.

Report
Helpful
BD
New York Area
2 reviews
Dined on February 14, 2019
Overall 3food 4service 2ambience 3

Very disappointing. They didn’t seem to have their A game for Valentines Day. Food was good, not great. Service was mediocre.

Report
Helpful
EW
New York Area
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

This is an amazing restaurant. I had a great vegan meal and loved the ambiance. I will definitely bring my wife back here.

Report
Helpful
TP
New York Area
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Wonderful restaurant. Nice atmosphere, cozy. Very tasty food and great service!

Report
Helpful
JC
New York Area
8 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Lovely experience as always. The food was outstanding as is the service!

Report
Helpful
RN
New York Area
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 3

My girlfriend and I have been there on quite a few occasions. The food is always great, the service is always great. The kitchen was a bit loud and distracted the ambiance a bit for us this time around.

Report
Helpful
OT
New England
1 review
Dined on February 12, 2019
Overall 4food 3service 5ambience 4

Your wine guy in the bar is the BEST. Made my night. Red hair. Beard. Simply the best. You can’t pay that kid enough.

Report
Helpful
s
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Food was delicious (especially homemade pasta).
We went for a birthday celebration, and the birthday girl was thrilled with it all. Sparkler was a nice touch too.

Report
Helpful
c
New York Area
1 review
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

Our party of three had a lovely lunch at the Artisan. The food and service was exceptional. We will return.

Report
Helpful
SW
New York Area
47 reviews
Dined on February 7, 2019
Overall 4food 4service 5ambience 4

Thoroughly enjoyed our evening. Met friends in the tavern and decided to eat in there as we were in a casual mood. We had the shrimp & grits and beef carpaccio as starters and both were outstanding! Service was exceptional. Hanger steak was good, not great. My husband’s pot roast was excellent. We shared desserts ( the warm mini donuts)..., decadent. We will return!

Report
Helpful
J
New England
29 reviews
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

Excellent. Our server Matthew was excellent. The frittata was delicious.

Report
Helpful
LM
Las Vegas
2 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

My husband went to Artisan to celebrate our 30th anniversary. It was the perfect spot for a special evening. Our server, Stefani took amazing care of us. The food was delicious and beautiful. I definitely appreciate going to a restaurant with vegetarian options for me as well as plenty of omnivore options for my husband. I am sorry I didn’t take any photos, but we were too busy enjoying our meal. Thank you Artisan, we will be back!

Report
Helpful
i
New York Area
1 review
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Food was incredible! The room was so cozy w

Report
Helpful
MN
New York Area
9 reviews
Dined on February 3, 2019
Overall 4food 4service 4ambience 4

My husband and I enjoyed a lovely brunch at Artisan. The L'artisan cocktail is a winner! We enjoyed the popovers and fresh scones in the bread basket, followed by a perfectly cooked steak and eggs and crepes. A dessert coffee rounded out a wonderful meal. Service was attentive. Beautiful room. Highly recommend.

Report
Helpful
LB
New York Area
70 reviews
Dined on February 3, 2019
Overall 5food 4service 5ambience 5

Our first time and we look forward to returning. Yes, an issue with the original order which was not correct but the server did her best to get things corrected ASAP. Also thought it strange we were given 1/2 slice of toast each with our eggs. We did get another piece of bread.

Definitely worth a visit. Interesting menu, lovely staff and pretty dining room.

Report
Helpful
NC
New York Area
12 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Great Maitre’D and waitress.

Report
Helpful
TG
New York Area
1 review
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

Delicious salad, appetizer and main dish.
Warm atmosphere. Did not feel rushed.
The food is worth the price you pay for. Highly recommend. Will certainly go back.

Report
Helpful
AT
New England
11 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

Early dinner before theater. The food was really delicious and the service very attentive without hovering. Looking forward to going back

Report
Helpful
NZ
New York Area
4 reviews
Dined on February 1, 2019
Overall 2food 2service 4ambience 4

Just a poor swordfish dish. It was small and perplexing that it went on a brown sauce not red w cioppino. Fish buried in sauce couldn’t taste it. I think only one plate met satisfaction

Overall small portions, bread so so, wine excellent

Report
Helpful
F
New England
21 reviews
Dined on January 31, 2019
Overall 2food 3service 1ambience 4

We had booked our reservation ahead on open table for a week night and in comment section we asked for a booth or quiet corner. We arrived a few minutes early and were brought into the dining room which had many empty tables ( three tables had diners). We were shown a table the was partly in the hallway. We saw there was a table for two and the corner and asked for that table and were it was reserved. We asked to be moved and the hostess left to check on another table. Five minutes or more later she comes back and offers us the table in the corner. The room is lovely. Menu is limited and descriptions not entirely clear so one needs to ask what certain terms are. We found the service to be inexperienced and nonprofessional. For a restaurant whose entrees are $30+, one expects a higher level of service than we received. ( pet peeves include the server bringing the different courses not knowing which person ordered what ( we were just a table of 2!) wait person coming over multiple times checking on us and asking us is everything ok ( were eating and conversing amongst ourselves, so a non verbal was all that was needed).

Food was ok, but I would definitely not put artisan on my list of fine dining restaurants and most likely would not opt to return

Report
Helpful
SM
New York Area
21 reviews
Dined on January 31, 2019
Overall 3food 3service 3ambience 4

I loved the grilled octopus and garden salad that I had. My husband had the pot roast. He said it had good flavor but not enough au jus.

Report
Helpful
CW
1 review
Dined on January 24, 2019
Overall 5food 5service 4ambience 5

Always a great place for any occasion. Great food, great wine selection!

Report
Helpful
1
2
3
9