Artisan - West Hartford

4.6
444 reviews
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$31 to $50
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American
ARTISAN celebrates the theme of craftsmanship, combining 18th Century classic Scandinavian design with New England-inspired farm-to-table seasonal cuisine, artfully prepared by Executive Chef and Partner Frederic Kieffer.

PLEASE NOTE THAT THE OUTSIDE IS FIRST COME FIRST SERVE BASED ON THE RESERVATION TIME.
What 444 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.4
service
4.7
ambience
4.1
value
Noise · Moderate
91% of people would recommend it to a friend
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RN
New York Area
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Great food and drinks. Rally nice place. Definitely recommend.

DB
Atlantic City
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

We thoroughly enjoyed our evening at Artisan. The food was very tasty, the service was wonderful and you cannot beat the atmosphere. We are sure to be back!

BA
New England
13 reviews
Dined on August 9, 2019
Overall 5food 4service 5ambience 5

Patio was a delight!
Nicole is awesome

B
1 review
Dined on August 5, 2019
Overall 5food 4service 4ambience 5

Beautiful relaxing evening to visit and catch up with old friends. Food delicious but you need some less expensive entrees and with the cost of entree should at least come with sides or salads. Also need some reasonably priced wines per glass. 15 per glass way too high. The meal was delicious and prepared perfectly but a tad overpriced.

LS
Orlando
2 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Fabulous brunch. The seafood chowder was the best I’ve ever had. Highly recommend!

NC
New York Area
17 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Great service.

OT
New York Area
2 reviews
Dined on August 4, 2019
Overall 5food 5service 4ambience 5

The food and specialty cocktail drinks were incredible!! We started out with the apple french toast as our appetizer — to die for! So delicious! One of the best steak and eggs I have ever had. Will absolutely be coming back!

c
New York Area
5 reviews
Dined on August 3, 2019
Overall 3food 3service 3ambience 3

It was a so so experience. We had gone to the theater and the show ran late, so we were 15 minutes late, and only had a half an hour before the kitchen closed. Then the outside area was shut down as per town ordinance, but we went inside where they said they would be open, and the crowd drinking outside came in too, but they shut the bar despite the obvious business. I don't drink but my gf does, and she was disappointed along with many other people. Seemed like an odd choice for a business.

OT
New England
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Out waiter was outstanding.... the only thing better than that was our seat next to fresh flowers.

BA
New England
13 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Overall- An Excellent Experience!!

l
1 review
Dined on August 1, 2019
Overall 4food 3service 3ambience 5

Their menu is not that big and dishes are very small. For the price that you pay it's going to cost at least $50 PP to leave that restaurant feeling full. Their bread is amazing! And I like how their options are seasonal. Definitely a place for a special occasion

OT
New York Area
3 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

First time at Artisan. Food was quality. Great Service. Drinks good. Beautiful environment. Will return.

OT
Phoenix
19 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Artisan continues to be one of best dining experiences in the area, with consistently great food and an excellent wine list served by very friendly and attentive staff in a beautiful venue.

L
New England
7 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Awesome as always!

KS
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 4

Amazing service, amazing choice of wine and food. Will definitely come back, but during the week days. It was busy Saturday night, hope one day I will have a chance to be seated outside.

E
New England
5 reviews
Dined on July 27, 2019
Overall 4food 4service 4ambience 3

Food was very good. Creative and delicious with a decent variety of options on the menu.

OT
New York Area
1 review
Dined on July 26, 2019
Overall 5food 5service 4ambience 5

Great meal, outdoor seating is lovely.

P
New York Area
6 reviews
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

Say outside.
Great food, wine, service and company.
Ask for Olivier their sommelier.

OT
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Fabulous- would highly recommend . Can’t wait to try it again!

SF
New York Area
8 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Our first visit to Artisan was very enjoyable. We had hoped to sit outside, but it was too hot. We ordered a variety of small plates to share, a nice red wine from their impressive wine list, and steak and seafood entrees. Everyone in our party was happy with their choices. We would definitely go again and would recommend this to a friend.

OF
Miami
146 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Always consistently great service and food. Great vibe makes it very comfortable. The outdoor patio is relaxing and fantastic for enjoying the beautiful weather. I strongly recommend Artisan. First Class all the way.

DS
New England
2 reviews
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Artisan was wonderful!! The outdoor garden is beautiful and a lovey place for a date night. The food is delicious and reasonably priced (similar in price to other nice places around West Hartford).

OT
New York Area
2 reviews
Dined on July 18, 2019
Overall 1food 1service 1ambience 3

The service was awful and the waitress had no clue how to describe the items on the menu. I voiced my concern and nothing was done and barely any apology the first time I raised the issue.
Will never come back.

CE
New York Area
14 reviews
Dined on July 18, 2019
Overall 3food 4service 2ambience 4

I have been to the Artisan several times and always have had an excellent experience. Service on this visit was fair at best and quite sporadic for check ins and the delivery of the food. The staff was pleasant, but no bread delivered, then bread delivered without butter, no water service and several different people tending to us. The service felt disjointed and not well organized. Still excellent food and a beautiful decor. Hoping the service returns to usual on a future visit.

j
New York Area
4 reviews
Dined on July 13, 2019
Overall 5food 5service 4ambience 5

Bruce and the staff are always great and are becoming regulars. Thanks

RG
1 review
Dined on July 13, 2019
Overall 5food 4service 5ambience 5

Great place but when we arrived we said we had reservations for for outside and she said that they don’t reserve outside only inside even though my reservation specifically said outside , we had to take a table that was outside and sit and wait for are other party for about 35 min because we were early ,we wanted to go for a walk around blue back then come back but she said they had a table now and there is no guaranty that we would get a table outside , if ur reservation says outside then it should be outside I think they need to let people know this

s
1 review
Dined on July 13, 2019
Overall 3food 1service 3ambience 5

The outside atmosphere was awesome. Drinks were good service was good, food was not very good, small qty and expensive for the money.

OT
New York Area
1 review
Dined on July 11, 2019
Overall 4food 4service 4ambience 5

The ambiance is beautiful outside near the garden.
Service was amazing. Very attentive and accommodating

TG
New York Area
5 reviews
Dined on July 8, 2019
Overall 5food 5service 5ambience 5

We were celebrating our anniversary and loved being outside. Wait staff was terrific and very personable. Food was delicious and we were surprised and delighted with the sparklers on our desserts. We appreciate your generosity in comping our desserts. A very pleasant surprise and that unexpected touch warmed our hearts. We'll definitely be back and much sooner than our next anniversary.

OT
New York Area
1 review
Dined on July 2, 2019
Overall 4food 4service 4ambience 5

Took check before we left, very rude for a fine dining establishment we just spent $400 at for table of four. Staff was satisfactory but not the level of service I’d expect for a place this nice.

OT
London
5 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 2

Lovely hotel, staff are very welcoming and attentive, food was excellent. The dining room just lacks something. I will go back to sit on the patio with the tavern menu as that did look more inviting.

MM
Charleston
2 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

We ate outside in the garden on a lovely warm summer evening. Everything about Artisan is wonderful, from the food to the wait staff to the ambiance. You do not feel as if you are eating in WH but somewhere like LA. Loved loved loved it. New favorite restaurant in CT.

OT
Phoenix
19 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

In my opinion the best restaurant in West Hartford, and in the greater Hartford area. A wonderful atmosphere, both inside and out. Uniformly excellent food and a terrific staff.

OT
New York Area
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Retirement

Report
B
New York Area
2 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

We have eaten at Artisan on many occasions since they opened, and it is always a good bet for great hospitality and excellent food. We have been for birthdays, anniversaries, happy hours and everything in between. Their constantly changing menu that revolves around local ingredients is a welcome addition to the West Hartford restaurant scene, and I believe that if you had just one night in West Hartford and needed to pick one restaurant, you won’t be disappointed if you grab a table at Artisan - especially if the weather permits during the warmer months and you can get a table on the patio or in the garden.

JM
New England
1 review
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

We celebrated my sister-in-law‘s birthday out on the patio in the garden. Bruce was very helpful when I called ahead to make sure a few things were in order. He recommended a nice bottle of champagne for us to celebrate. Everyone loved their meals, and we even stayed to enjoy the fire pit after our meal is finished. We can’t wait to go back.

JB
1 review
Dined on June 24, 2019
Overall 5food 5service 5ambience 5

Excellent farm fresh food beautifully prepared, and the ambiance in the garden on a warm summer evening is spectacular!

PG
New England
1 review
Dined on June 23, 2019
Overall 4food 4service 4ambience 5

The space is lovely, and was very convenient for anyone staying at the Delamar. We dined outside and that area was very nicely decorated. Our server was great and the menu had a lot of variety.

K
1 review
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

We were a party of two and had an excellent dining experience. The entrees were delicious. The service by our server Jennifer was prompt and competent. Thank you!

OT
2 reviews
Dined on June 17, 2019
Overall 5food 5service 5ambience 5

Great service... everyone very professional and personable!

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