Artisan - West Hartford

4.5
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524 Reviews
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$31 to $50
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American
ARTISAN celebrates the theme of craftsmanship, combining 18th Century classic Scandinavian design with New England-inspired farm-to-table seasonal cuisine, artfully prepared by Executive Chef and Partner Frederic Kieffer.

PLEASE NOTE THAT THE OUTSIDE IS FIRST COME FIRST SERVE BASED ON THE RESERVATION TIME.
What 524 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.6
ambience
4.0
value
Noise · Moderate
84% of people would recommend it to a friend
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MB
New York Area
1 review
Dined 6 days ago
Overall2food1service1ambience3

To start of with, the drinks were absolutely outstanding. Unfortunately that was the only redeeming part of the night.
The server seemed to ignore us for a majority of the night, leaving us without drinks for dinner, and was often no where to be found. The food was cold. I had the lamb osso bucco, it was cool, not even room temperature. The squash was under seasoned, though the rest of my dish was tasty it was too cold to enjoy thoroughly. My husband ordered the hanger steak, it was under seasoned, the arugala salad was under dressed, and the pomme frites were over salted. His entire dish was also room temperature. I wanted to enjoy this restaurant because the drinks were phenomenal, and the restaurant is beautiful, unfortunately the service and food were subpar, making it a place I would never return to again.

RB
New York Area
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

We loved the food, décor of the restaurant. It was nice that it was quiet. We absolutely will be return for more of your wonderful cooking. Thank you so much for the oysters (on the house) … very yummy.

JA
New York Area
19 reviews
Dined 7 days ago
Overall4food5service4ambience4

Valentine Day fix menu was outstanding.

EB
New York Area
5 reviews
Dined 7 days ago
Overall3food4service4ambience4

Artisan is located within the Delmar Hotel in West Hartford. We went in Feb for Valentine's Day and enjoyed a three-course menu for $75 each. The menu options were creative and plentiful and the food was prepared nicely. We both opted for the cocktail shrimp which was prepared like a fresh salad with grapefruit and avocado with a delicious dressing. Hubby had the NY strip steak which was excellently prepared and devoured I had the scallops prepared great and grits which were okay but a little bland. The vibe was festive, the indoor murals carried the garden theme and around the bar the casual side had a brick paver floor and the dining side was quieter and romantic. Parking was valet and the hotel was very busy so it took a while to get out but the lobby was beautiful with lots of major art for viewing so it was nice to take it all in. I liked it enough to be back in the summer and will try to grab an outdoor garden table.

OT
1 review
Dined on February 14, 2020
Overall5food5service4ambience5

My wife and I ate lunch at the Artisan for Valentine’s Day. The lobster roll was great and the ambience was excellent!

TC
New York Area
4 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

The food is excellent and the service is outstanding. It’s quote pricy but if you are okay with spending money on a great meal you won’t be disappointed.

T
New York Area
31 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

There are a handful of dining experiences that I would rate perfect: Roy's Kahana Grill on Maui, Au Pied de Cochon in Montreal, any Daniel Boulud establishment, and Artisan, in of all places, West Hartford, CT. My youngest son, who lives just a few blocks away, wanted to treat me for my birthday and made the selection. We were dressed down a bit and decided to sit in the bar area near the wood-burning fireplace. It was not noisy and the extra heat felt good on a cold February night. Mark, our server, was attentive, friendly and helpful with suggestions. I started with the seafood chowder, which was full of flavor and piping hot. We both ordered the lobster fra diavolo over house-made fettucine, which was superb, with just enough of a spicy bite. We also ate every slice of the warm, freshly-baked bread. My son wanted to order another tray of it, but I asked him to hold off for dessert. That was a good move. He enjoyed two scoops of chocolate gelato while I indulged in a contemporary take on a banana split, placed in a waffle basket, the bananas done foster-style and topped with the requisite sauces and house-made marshmallows. He told them it was my birthday, so it came out with a sparkler and the dish decorated with "Happy Birthday." My dessert was on the house. No wine or drinks because he had an early flight and I had a long drive back to New York. If I have to nitpick one thing, the cappuccino (which Americans usually serve way too hot) could have been slightly warmer. In other words, it really was a perfect meal. We will come back for a bigger family affair when our travel schedules align. Kudos to all who work at Artisan for creating a memorable evening.

OT
New York Area
3 reviews
Dined on February 1, 2020
Overall3food5service1ambience2

Food was great but service was horrible..

JW
1 review
Dined on February 1, 2020
Overall4food5service5ambience5

A gift card made our visit possible but the food was absolutely amazing. If money is not an issue, I highly recommend a visit.

LD
New York Area
1 review
Dined on January 31, 2020
Overall5food4service5ambience5

Ambiance and service was fantastic, the dinner was quite enjoyable

b
New England
43 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

First time for lunch, and the prix fixe menu was delightful!

S
New England
5 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Lovely - after being served a delicious brunch, the wait staff left my friend alone to chat. We felt no pressure to buy more food, or leave.

TC
New York Area
6 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

Great food and service

M
San Francisco
26 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

The food and service are impeccable. The noise level is minimal and the venue is beautiful. You owe it to yourself to try this phenomenal restaurant!

OT
Minneapolis
1 review
Dined on January 13, 2020
Overall5food5service5ambience5

Excellent food
Attentive staff
Beautiful dining room

KL
New York Area
1 review
Dined on January 12, 2020
Overall5food5service4ambience5

The food was outstanding! My only complaint was that I specified in the notes online and to the hostess when I arrived that it was my daughter's 25th birthday and was told they would put a sparkler in her dessert. But dessert came and no sparkler. I was so disappointed.

JK
New York Area
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

This was my wife and my second visit to Artisan. We could not have had a more enjoyable experience. The service and food were outstanding and the ambiance is sophisticated without being stuffy. I look forward to a return visit.

M
New England
9 reviews
Dined on January 8, 2020
Overall4food4service5ambience5

The portions were incredibly small unless you get a steak. The food was delicious but I would definitely consider this a very special occasion.

RG
New England
61 reviews
Dined on December 31, 2019
Overall2food3service4ambience5

All I can say is that this was the most disappointing meal I’ve ever had. Given that it was New Year’s Eve, I should have called first to see if they were serving their regular menu or a special one. Unfortunately, it was a special $75 per person fixed price dinner. However, I would have been ok with that if the portions were decent. That was not so unfortunately! The appetizers on the menu were minuscule and esoteric to say the least. The entrees were not any better. I order sea scallops and received 3 medium size scallops with grits. I will give Artisan credit for the dessert because the sampler had several nice tastes to it. But overall, this was a very terrible value. One drink apiece with tax and tip brought the total tab to $228. I don’t think the meal was worth even half that! I doubt we’ll ever go back to Artisan again.

AC
New York Area
2 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Wow! Such an elegant atomism here! The best brunch we’ve had. Definitely our new favorite spot! We ordered the assorted muffin basket (which is amazing for only $7!) and the artisan burger, petite steak and eggs, and Parisian crepe as well as assorted gelato for dessert! A MUST GO!!

KM
New England
1 review
Dined on December 25, 2019
Overall2food4service2ambience2

For Christmas dinner... much too long of a wait just for our dessert..... food was ok nothing special...our reservation was for 1:30 and we were still at the restaurant at 4 pm waiting for desert...at that point we asked for the desert to go and the check, disappointed.... restaurant was not very busy... will not go back...

CT
New York Area
14 reviews
Dined on December 25, 2019
Overall4food5service4ambience4

The quality of the food was amazing! There were so many outstanding choices on the menu that it was hard to decide, so I certainly plan to return in the near future. It definitely is in the top three restaurants in the W.Hartford area.

JO
New York Area
1 review
Dined on December 24, 2019
Overall2food2service3ambience3

Just not up to the standards we expect for fine dining in West Hartford. Very long wait for our table of over 1 hour. There were empty tables in the main dining room when we were seated, plus people waiting for their food. Then the food was sub-par. Salad was mainly chopped lettuce with very little dressing. The Lobster Fra Diavolo was mainly claw meat and little of it in fettuccine. Hangar steak was very grisly with lots of tendons making it uneatable. Would never go there again. Something is NOT right there.

TF
New England
10 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Awesome evening on Christmas Eve - good was very impressive. Great local spot. Parking makes no sense - it’s a lot, but yet it’s valet. But besides that it’s worth the trip a can’t wait for the seasonal menu change.

H
New York Area
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Everything hit the mark. Waiter was exceptional. It was a delightful 80th birthday.

OT
New York Area
1 review
Dined on December 23, 2019
Overall4food5service3ambience5

Great meal. Beautiful restaurant. Service was very slow.

B
New York Area
15 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

Wonderful!
Olivier the maître'd was welcoming, courteous and very helpful.

l
New York Area
3 reviews
Dined on December 14, 2019
Overall5food5service5ambience4

The food was excellent and our waitress Michelle was fabulous. She was knowledgeable about everything on the menu and provided excellent service.

DL
1 review
Dined on December 13, 2019
Overall5food5service5ambience5

Service was excellent!! My server, a young gentleman, along with the sommelier and the rest of the team, were just outstanding. Food was fenomenal. Got the foie grad and the lamb osso bucco. For dessert, we got the chocolate tart ganache. Everything was very tasty, not too salty and the dessert, surprisingly wasn’t too sweet, which I prefer. And portions were not birds food portions. It’s a very classy and fun restaurant to splurge, once in a while, since you get what you pay for. I definitely recommend!

NZ
Chicago
8 reviews
Dined on December 12, 2019
Overall5food5service5ambience5

Delicious food, attentive service, lovely interior!

L
New England
8 reviews
Dined on December 12, 2019
Overall5food5service5ambience5

Awesome as always!

R
New York Area
339 reviews
Dined on December 12, 2019
Overall5food5service5ambience5

The Food was Fabulous!!! I LOVE that Super Food Chopped Salad with Salmon. I ordered the Salmon medium rare and it was PERFECT!!! The decor is very classy! The Service is very attentive! The experience is wonderful in all categories!

J
New York Area
1 review
Dined on December 11, 2019
Overall2food2service3ambience3

The overall experience was poor. Parking with a $5 valet charge is not necessary.

Preferred the bar area over the dining room. The menu offering was good but the pricing was very high for the quality.

In particular the Piedmontese beef was terribly overpriced and of very poor quality.

Service was satisfactory but not great.

At no time did a member of the management team come by the table to check on our dinner service etc.

MS
New York Area
2 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

This is a beautiful,elegant restaurant.High quality food and service...the experience was wonderful...like we were dining in an upscale restaurant in NYC !!! Thank you for this wonderful place right here in West Hartford 💗

AS
New York Area
8 reviews
Dined on November 29, 2019
Overall4food4service4ambience4

It’s a solid spot. I prefer it when the garden is open in the summer as the real value is sitting outside in the garden for dinner. It would be nice if heat lamps allowed a similar experience in cooler months.

OT
New York Area
4 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Excellent food and service

SZ
New York Area
36 reviews
Dined on November 28, 2019
Overall4food4service4ambience4

We dined here for Thanksgiving. As always the food was very good. They had a decent fixed price menu to choose from. A bit on the pricey side. Ambience always very nice. Still annoyed by the $5 charge to park your car, especially when paying $100+ per person for dinner.

E
New York Area
27 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

It was a wonderful place with great service and staff!

EF
New York Area
3 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Excellent. Was 100 percent pleased across the board. All five guests in my party agree. Thrilled to discover to discover this gem.

OT
New York Area
1 review
Dined on November 24, 2019
Overall5food5service5ambience5

As usual food delicious service excellent