Arthur's Terrace Restaurant

4
63 Reviews
$30 and under
American
Welcome to Arthur's Terrace Restaurant!

Relax in a Casual but Elegant Atmosphere.

Arthur’s Terrace offers delicious à la carte menus for breakfast. lunch, and dinner.


Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 63 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.2
service
4.0
ambience
3.7
value
Noise · Moderate
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MQ
MikeQ
1 review
Dined on December 1, 2021
Overall5food5service5ambience5

Reservations easy to schedule, seated promptly, server was attentive and knowledgeable; the food was excellent! Great place for a nice dinner off the beaten dining track in Lancaster.

GF
GinnyF
New York Area
2 reviews
Dined on November 12, 2021
Overall3food2service4ambience4

My husband got the slow roasted prime rib. He said it had no flavor at all. Was not impressed.

RB
RosaB
1 review
Dined on October 29, 2021
Overall2food1service3ambience3

Food was cold. Carrots and Asparagus were undercooked, prime rib had no flavor and a lot of fat. Extremely disappointed.

EK
EricK
New York Area
12 reviews
Dined on October 16, 2021
Overall4food5service5ambience5

The meal was great but.......We had an early dinner reservation (5 PM) since that was the best first f our our party of 5. However come 5 PM and Arthur's Terrace restaurant was hosting a hospitality hour for another event. When I approached the staff I was told that there would be a delay since the hospitality hour was running late. While the place emptied and we were seated at 5:15 PM, it struck me that the management ought to know that the "hour" would mean first seating for dinner should be at 5:30. It was an inconvenience. The meal was wonderful.

D
Dinner1
1 review
Dined on September 19, 2021
Overall5food4service5ambience5

Good food , nice restaurant convenient while staying at resort. Staff very attentive and a great overall experience. Would recommend.

MD
MichaelD
New York Area
4 reviews
Dined on September 18, 2021
Overall1food3service1ambience2

Reasonable food. Horrible service

M
Momma
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Excellent time!! Good food!! Our waitress, Kelsey did a great job!!

DS
DeeS
1 review
Dined on August 29, 2021
Overall2food2service4ambience2

We had the breakfast buffet there definitely could of been more hot food ex pancakes

RE
vipREVREV
Baltimore
53 reviews
Dined on August 28, 2021
Overall5food5service5ambience5

This is our first time dining since the COVID-19 PANDEMIC. However, my congregation have come here many times and as always, the service, accommodations are excellent. We’re going to make reservations for tonight!

JP
JanetP
Washington DC
1 review
Dined on August 27, 2021
Overall2food1service1ambience1

Was there a few years ago and noticed a huge degradation in both quality of the food and quality of the service. Was quite disappointed.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on August 26, 2021
Overall2food1service3ambience3

Food was not fresh. Pancakes were clearly reheated. Eggs were dry.

KP
KenP
Philadelphia
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

We had a great meal here on Friday night... With guests and employees, we were hoping for a good place to eat with good food and not too much noise and we found it. The service was good and we were not rushed with our different plates. Ken

b
vipbyrdman
Baltimore
20 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Nice environment. Excellent service. Outstanding food.

MP
MaryP
1 review
Dined on August 11, 2021
Overall5food5service5ambience5

Very convenient and food is good. Our servers have been great!

HM
HopeM
1 review
Dined on August 5, 2021
Overall1food1service5ambience1

Waitress was great! Food was overpriced and not very good

Arthur's Terrace Restaurant
Responded on August 9, 2021

Hope, thank you for your review. We appreciate your recognition of your server, and we apologize that you did not enjoy your meal. We sincerely appreciate your feedback as it enables us to improve. We hope to have an opportunity in the future to provide a 5-star dining experience. -Chuck Cobb, Director of Food & Beverage

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NH
NatashaH
1 review
Dined on July 27, 2021
Overall4food4service4ambience4

Good breakfast, nice waitress, decent buffet. Will come again.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Natasha, thank you for your review and comments. We're glad to hear that you will come again--we look forward serving you again. -Arthur's Terrace Team

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L
Lancaster
New York Area
2 reviews
Dined on July 25, 2021
Overall1food1service1ambience1

In fairness, I can only comment on the service because it was so bad that we left before we had an opportunity to eat anything. Clearly we made a reservation and we showed up on time and were seated by a pleasant young hostess with a great attitude.
We were walked to our table and given menus.

There were 4 other seated tables in the main dining room, and one large party in a separate room. Initially, we only saw one waitress, running drinks and delivering food to one of the other tables. Once their food was delivered, we were the only table left, not greeted, or serviced. We sat for 15 minutes before our young hostess came by to ask, "has anyone been with you or taken your drink order?" To which we answered, "no".

10 more minutes went back and we slowly started to count the number of employees dressed in all black coming out of the kitchen area. We counted at least 7. Because they were all dressed the same it was impossible to know who was a server and who wasn't. There was a gentleman making drinks, slowly, in shorts and a Hawaiian shirt.

Finally, a group of servers and the hostess gathered by the kitchen door and started whispering and pointing to our table. The only one not serviced, without water, without cocktails, and not greeting whatsoever. We later found out that the man we witnessed on the floor was a supervisor, who went to EVERY table in the dining room and asked how they were, except ours.
After the whispering and pointing, no drinks, no server, no manager. The group of employees then gathered to whisper and point at us again from the bar. Finally, the man in shorts and the hostess returned with our drinks. I asked for the manager. The hostess apologized and explained she was underage and couldn't serve us, which made perfect sense.

A woman walked by and said, "I'll take your order" and kept walking as if she was doing us a favor. Finally, the supervisor came to take our orders at which point I spoke to him about our experience and left.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Thank you for taking the time to leave feedback about your recent service experience here. We sincerely apologize and appreciate your feedback. It goes without saying that what you experienced should not have happened, nor does it align with the high standards we have set for ourselves. I have addressed your feedback with the entire team, and we all hope to have another opportunity to provide you with a 5-star dining experience. -Chuck Cobb, Director of Food & Beverage

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HA
HumamA
1 review
Dined on July 25, 2021
Overall4food1service1ambience1

Need more options of food. Maybe something more vegetarian

Arthur's Terrace Restaurant
Responded on August 9, 2021

HumamA, thank you for your review. We appreciate your feedback and will use it to improve. We hope that you will visit us again. -Arthur's Terrace Team

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OT
OpenTable Diner
Philadelphia
3 reviews
Dined on July 18, 2021
Overall4food4service5ambience4

Very attentive staff and nice environment, however the kitchen was a little slow.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Thank you for your review. We are glad to hear that you enjoyed the environment and us, and we apologize for your wait. We hope that you will return so that we can provide a 5-star dining experience. -Arthur's Terrace Team

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MH
MargaretH
1 review
Dined on July 18, 2021
Overall1food2service1ambience3

Had a reservation for 6:00. Arrived about 10 minutes early and were seated right away. Menu options are limited. Alfredo pizza was pretty good. Fried Mozzarella was greasy and bland. Entrees didn’t arrive until 8:15 as our order was never received in the kitchen. Half of our party already gave up and went back to the room as we were dining with a two year old. Toddlers can’t possibly be expected to sit still for over 2 hours waiting for dinner. The waiter was inattentive during this whole process. When the food finally did arrive it was not great. Not much in the way of an apology from either the waiter or management. Would never go back to this restaurant.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Margaret, thank you for your review and comments. We sincerely apologize for the issues that you encountered here. They have been addressed with the entire team. -Chuck Cobb, Director of Food & Beverage

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DM
DanM
1 review
Dined on July 17, 2021
Overall2food1service2ambience2

Food was bad. 👎 Hostesses need a little training, overpriced for bad diner food. Ambience was pleasant.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Dan, thank you for your review. We are sorry to learn that you did not have a 5-star experience here. We sincerely appreciate your feedback and have already addressed it with the kitchen and hostesses so that we can improve. We hope that you will give us another opportunity to provide an exceptional experience. -Chuck Cobb, Director of Food & Beverage

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SM
SunnyMallick
Caribbean
17 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

Very impressed with the service and the meal. We can't after a long day at dutch wonderland. Kids were still running on high adrenal. We had a wonderful time.

Staff was kind, helpful and empathic.

Food was excellent. Get the 16 oz prime rib medium rare and share it with someone.

Dessert was great. Went with coconut cream pie and apple pie a la mode.

No leftovers

Arthur's Terrace Restaurant
Responded on August 9, 2021

SunnyMallick, thank you for the 5-star review. We're glad to hear that you were very impressed with your dining experience here, and we appreciate your comments about all that you enjoyed. We hope to be able to serve you again. -Arthur's Terrace Team

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S
vipSalena0774
Chicago
39 reviews
Dined on July 17, 2021
Overall3food4service5ambience2

The food was good and my server was engaging, however i did have two constructive comments: I ordered a beverage that had a particular alcohol in it. Instead of telling me that it was not available, the bartender created the beverage with something else. This is poor bar etiquette. I know this alcohol, so I should have been advised, so I sent it back. Additionally, this brunch has potential to be a good location for families to dine, but is under-utilized. The management should do a better job to advertise brunch.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Salena, thank you for your review. We are glad to hear that you enjoyed your food and server. We sincerely appreciate your constructive feedback as it enables us to improve. We hope that you will return for a 5-star dining experience. -Arthur's Terrace Team

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L
Louis
1 review
Dined on July 11, 2021
Overall3food4service3ambience4

Convenient. Food is good. Service was a little slow.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Louis, thank you for your review. We're glad to hear that you enjoyed our food. We hope that we have an opportunity to provide you with a 5-star dining experience. -Arthur's Terrace Team

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P
Plaza1
1 review
Dined on July 11, 2021
Overall5food4service5ambience5

The young hostesses, waiters, and bussers are really responsible, work hard, are focused on their jobs, polite, and friendly. Professional work ethic is quite evident. Tim, my waiter, is exceptional!

Arthur's Terrace Restaurant
Responded on August 9, 2021

Plaza1, thank you for the 5-star review. We appreciate your comments and recognition of all that we do for our guests. We hope that you can return soon. -Arthur's Terrace Team

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JE
JeffE
1 review
Dined on July 10, 2021
Overall1food1service1ambience1

Sat at our table for an hour. Never got food. Other tables that came in after us got their food. Paid for our drinks and left

Arthur's Terrace Restaurant
Responded on August 9, 2021

Jeff, thank you for taking the time to leave a review about your experience here. We sincerely apologize for your experience. It goes without saying that it should not have happened, nor does it align with the high standards we have set for ourselves. We hope that you will give us another opportunity to provide a 5-star dining experience. -Chuck Cobb, Director of Food & Beverage

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GN
GaryN
1 review
Dined on July 10, 2021
Overall4food4service3ambience4

Food was good. Service was friendly but slow. We had an enjoyable evening

Arthur's Terrace Restaurant
Responded on August 9, 2021

Gary, thank you for your review. We're glad that you had an enjoyed evening with us. We hope that you will return to have a 5-star dining experience. -Arthur's Terrace Team

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NE
vipNathalieE
New York Area
20 reviews
Dined on July 5, 2021
Overall4food3service4ambience2

The restaurant was lackluster overall. Needed an upgrade as it looks dirty. The table was sticky with maple syrup so it’s not very clean. The coffee was so weak and the food served at breakfast was just edible.

Arthur's Terrace Restaurant
Responded on August 9, 2021

Nathalie, thank you for your review. We appreciate your feedback as it enables us to improve. We hope that you will return for a 5-star dining experience. -Arthur's Terrace Team

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AL
ALYSSAK
1 review
Dined on June 27, 2021
Overall2food1service2ambience2

Buffet was horrible. Pancakes were hard as a rock. Eggs were runny and the bacon wasn't cooked

Arthur's Terrace Restaurant
Responded on June 30, 2021

Alyssa, thank you for taking the time to leave feedback about your recent exerience here. We sincerely apologize that you did not have a 5-star meal here. We appreciate your feedback; it has been addressed with our team members. We hope that you will return to have a 5-star experience. -Chuck Cobb, Director of Food & Beverage

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k
kathyl
New York Area
1 review
Dined on June 13, 2021
Overall1food1service2ambience1

Food was undercooked and tasteless. Very expensive for breakfast. $3 for a cup of coffee!!!

Arthur's Terrace Restaurant
Responded on June 16, 2021

Kathy, thank you for your review. We are sorry to learn that you did not enjoy your meal with us; we sincerely apologize. We hope that you will return and give us an opportunity to provide a 5-star dining experience. - Chuck Cobb, Director of Food & Beverage

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M
vipMinions
Philadelphia
27 reviews
Dined on May 23, 2021
Overall5food5service5ambience5

We go for breakfast every Sunday. Always very good food, very good service. What a great find. We will be returning very soon.

Arthur's Terrace Restaurant
Responded on May 25, 2021

Minions, thank you for your comments and for being a Sunday regular. We're glad that you always have a 5-star dining experience. We look forward to your next visit. - Arthur's Terrace Team

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M
Mrscountess
Baltimore
17 reviews
Dined on May 20, 2021
Overall4food4service5ambience5

Enjoyed our lunch. I ordered the pigs in a blanket and the chef may be a special order because they were out. Great service. Very good food.

Arthur's Terrace Restaurant
Responded on June 1, 2021

Thank you for your review and comments. We're glad to hear that you enjoyed your lunch. We hope that you can return soon. - Arthur's Terrace Team

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AS
AlisaS
Philadelphia
14 reviews
Dined on May 16, 2021
Overall4food4service4ambience5

Overall good experience!

Arthur's Terrace Restaurant
Responded on May 21, 2021

Alisa, thank you for your review. We're glad that you had an overall good dining experience with us, and we hope that you will return to have a 5-star experience. - Arthur's Terrace Team

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PL
PamelaL
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

Our server Jill was fantastic. Super friendly and just overall wonderful personality. Every server should be like her!

Arthur's Terrace Restaurant
Responded on May 17, 2021

Pamela, thank you for your review and comments. We're glad that you had a 5-star dining experience with us, and we appreciate your recognition of your server, Jill. We hope that you can return soon. - Arthur's Terrace Team

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HM
HeatherMay
Philadelphia
11 reviews
Dined on May 13, 2021
Overall5food5service5ambience4

Service for dinner was top notch, breakfast not as much but the food & atmosphere was great!

Arthur's Terrace Restaurant
Responded on May 17, 2021

HeatherMay, thank you for your review. We're glad to hear of your experience here, and we hope that you will come again soon. - Arthur's Terrace Team

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LB
LizaB
Philadelphia
1 review
Dined on May 9, 2021
Overall1food1service4ambience3

I usually try to never comment badly regarding an experience in a restaurant. I am a chef & unfortunately the food was absolutely tasteless & very poor. We have been there on vacation before & the food was good, but this time around, which was for only breakfast, it was a bad experience. I know things are bad in these times, so I truly hope that someone trained can figure out what can be fixed there. It is not very difficult, it just takes commitment & desire. Good luck & I am sorry for such a poor review.

Arthur's Terrace Restaurant
Responded on May 21, 2021

LizaB, thank you for taking the time to leave feedback about your dining experience. We sincerely apologize that we did not provide a 5-star meal, and we appreciate your candid feedback. We hope that you will return to have the quality meal that you have had in the past. - Chuck Cobb, Director of Food & Beverage

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BP
BrianP
Orlando
1 review
Dined on May 2, 2021
Overall3food4service1ambience2

Extremely slow service. We were there for almost two hours. Went for Sunday brunch, the buffet is closed so we ordered from the menu. The restaurant was not at all crowded. Took a very long time to get served even our initial drinks. The waiter was nice and apologetic. The food was good. If you’ve got a lot of time, this is fine.

Arthur's Terrace Restaurant
Responded on May 17, 2021

Brian, thank you for your review. We're glad to hear that you enjoyed our food. We sincerely apologize for your wait, and we hope that you will return to have a 5-star dining experience. - Arthur's Terrace Team

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C
Chambersburg1
Philadelphia
7 reviews
Dined on May 2, 2021
Overall5food5service5ambience5

Great food and great service. Will definitely go back.

Arthur's Terrace Restaurant
Responded on May 17, 2021

Chambersburg1, thank you for your review. We're glad to hear that you had a great dining experience with us and that you will return. We look forward to it. - Arthur's Terrace Team

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on April 24, 2021
Overall3food3service4ambience4

Dirty cup, dirty cloth napkin, waitress was probably dealing with too many tables and not able to check in on us often. At least she was very friendly and I think doing her best. My wife’s Mac and cheese was cold.

Arthur's Terrace Restaurant
Responded on April 25, 2021

Thank you for your review. We sincerely apologize for the issues that you encountered. We appreciate your recognition of your server. We hope that you will return soon to have a 5-star dining experience. - Arthur's Terrace Team

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OT
OpenTable Diner
Washington DC
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Excellent food & service!

Arthur's Terrace Restaurant
Responded on April 25, 2021

Thank you for your review. We're glad that you had a 5-star dining experience, including our food and service. We hope to serve you again soon. - Arthur's Terrace Team

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FAQs

Arthur's Terrace Restaurant offers takeout which you can order by calling the restaurant at (717) 569-6444.

Arthur's Terrace Restaurant is rated 4 stars by 63 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.