Arte Cafe - Upper West Side

4.3
3324 Reviews
$31 to $50
Italian
*We are following proper CDC guidelines with our re-opening! Call with any questions.*

West of Strawberry Fields, Arte Cafe located in a landmark brownstone, celebrating 22 years of serving the Upper West Side. Just steps away from Central Park presents upscale pan-Italian cuisine with artisanal homemade pastas, fresh meats, fish, pizza from a brick-oven and sumptuous desserts. Private rooms are available for all events and budgets.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected

Featured specials

Select a special by choosing a date, time and party size

Christmas Eve Special Menus & Offers

Dine in
Starting Dec 24, 2021

Traditional Italian Christmas Eve Dinner... with Flair! Please join us for a specially curated Italian feast. Offering a Chef's Tasting Menu of delicious Italian specialties along with our featured menu. We look forward to your reservation. 212-501-7014

What 3324 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.1
service
4.3
ambience
4.1
value
Noise · Moderate
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N
Nick
New York Area
23 reviews
Dined 5 days ago
Overall5food5service5ambience5

The new room to dine in made the experience much nicer. It was quiet and so pleasant. Excellent overall.

DM
vipDonnaM
New York Area
7 reviews
Dined 6 days ago
Overall5food5service5ambience5

This is one of my favorite restaurants when I was working on the upper west side. All terrific food. And nice things about the neighborhood gem: they seat you even though your whole party is arriving separately (we had a party of 6 which arrive in three different times); there is no time limit as to how long you stay at your table, so you can visit and eat and drink at your leisure...very civilized! And did I mention....the food is terrific!

NY
vipNYEater
New York Area
14 reviews
Dined 6 days ago
Overall4food4service3ambience4

Arte Cafe has become our go to local restaurant. Its large and varied menu offers food choices for all, from varied appetizers to pasta and pizza and second courses. The restaurant has an extensive wine list, even when ordered by the glass - e.g., Nero d’Avola. The main room provided a cozy atmosphere on what was a cold night outdoors. Portions are substantial, and tables situated far enough apart to offer some reassurance during the pandemic.

R
Rutabaga
New York Area
22 reviews
Dined on November 25, 2021
Overall2food1service3ambience4

Thanksgiving. Understandably the food was prepared ahead but the salad was wilted , the pasta was lukewarm and the turkey and fixings lukewarm as well. Everything was tasty but would have been great served properly. The dessert was very bad, gelatinous, weird. We complained to the kind and generous manager and were compensated.

LH
LoriH
1 review
Dined on November 25, 2021
Overall3food3service3ambience3

Being that it was thanksgiving with a fixed menu and limited regular menu we didn’t get a true flavor of the place. Slightly disorganized and the kitchen was overwhelmed. Our server was friendly. I’m glad we had no expectations.

EC
ElissaC
Las Vegas
10 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

Not our first time dining at Arte Cafe, but the first time for Thanksgiving. The food was fabulous, I will dream about those pumpkin ravioli. However, even better than the food was the amazing service. Everyone we encountered was friendly and helpful. The place was packed and yet we never felt rushed.

M
Melanie
1 review
Dined on November 25, 2021
Overall4food5service3ambience5

This was a lovely place to eat. It was definitely busy, and there were some snafu's with the food coming out all at once, but it was understandable considering the holiday. We had a nice time and we appreciated the kind staff taking care of us. We would definitely recommend and come back!

F
vipFranny
New York Area
5 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

It was Thanksgiving and it was packed no empty tables. The staff was
really hustling. The food was perfect. The wine great. No one rushed us.

EC
ElizabethC
Chicago
4 reviews
Dined on November 25, 2021
Overall4food4service3ambience3

Felt lucky to get our reservation here, made plans to come to the city at the very last minute. The service for my table was very slow, no fault of the waiter, I think the kitchen was overwhelmed, I on the other hand, had all day. Food was very tasty, they make a good martini and I am thrilled for all restaurants who are bustling with business!

OT
vipOpenTable Diner
New York Area
1 review
Dined on November 23, 2021
Overall4food4service4ambience4

Date with the wife at the bar was great, thank you!

MC
MarkC
1 review
Dined on November 20, 2021
Overall4food4service5ambience5

A great resturant. A great atmosphere. However, the merlot was too expensive and tasted horrible.

CH
CarolynH
New York Area
1 review
Dined on November 18, 2021
Overall4food4service3ambience4

Love this place! Food very good, outdoor garden lovely and service as well as staffing allows during these hard times.

L
vipLaredo
New York Area
2 reviews
Dined on November 17, 2021
Overall3food4service4ambience4

There was a mix up and 1/2 my party was seated outside while the rest of us were on the back patio. It was a very awkward 20 minutes that could have been easily avoided by a more attentive staff.

EP
EdwinP
1 review
Dined on November 17, 2021
Overall4food4service4ambience3

Very good service and food. Manager visited out table and thanked us for loyalty
and patronage. That was an appreciated personal touch.

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on November 13, 2021
Overall4food5service2ambience4

Rez for 7:45pm, they didn’t have a table ready until 8:20pm. So they offered a table outside (42 deg F) and claimed that rez still being honored accurately because outside table was offered at 7:45pm. Claimed that OpenTable does not specify outdoor or indoor, so they offer were offering outdoor and “on time”.

B
Becky
New York Area
4 reviews
Dined on November 13, 2021
Overall5food4service5ambience4

The service we had was extraordinary ! We will definitely be returning for the good pasta dishes.

MT
vipMTJnyc
New York Area
1 review
Dined on November 12, 2021
Overall3food4service1ambience5

Great ambience and very popular, but understaffed. We waited over 30 minutes after being seated for a waiter, and ended up being taken care of by the owner. Tony was great and he is suffering from under trained staff like most NYC restaurants.
Food was excellent, and we were with good friends so 3 hour dinner experience was fine.

CG
ChuckG
New York Area
1 review
Dined on November 12, 2021
Overall5food5service4ambience5

Nice neighborhood place!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

It was a nice experience . Service was great , food was ver good and the ambiance was perfect !!!

SB
StefanieB
1 review
Dined on November 7, 2021
Overall3food4service4ambience1

The side room acoustics are terrible and the decor quite bleak.

P
Patticake
New York Area
3 reviews
Dined on November 7, 2021
Overall4food5service4ambience4

Wide variety of food choices--something for everybody. The table spacing is excellent for people nervous about Covid.

S
Stan
Chicago
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

Dinner with my niece

OT
OpenTable Diner
New York Area
2 reviews
Dined on November 7, 2021
Overall5food5service4ambience5

Had a great time at Arte Cafe! Great brunch deal with delicious food and great service.

a
vipangelineh
London
1 review
Dined on November 6, 2021
Overall1food2service1ambience4

We frequent arte cafe regularly, and supported Arte during the pandemic. My husband and I rented out the entire back yard for a birthday celebration in July.

I was very disappointed in the service tonight. We waited 1 hour 45 minutes to get entrees, at a time when the restaurant was 2/3 full. Nobody came by to check until the 90 minute point, at which (understandably), I was upset and the offer of more wine was quite insulting! We would have appreciated an update on the kitchen situation at the 45 minute point.

It is not about the bill, but I feel that we should not have had to pay. The only reason why I even felt moved to make that threat was that the offers of wine and discounts came after I got upset. If the staff had come by 45 or even 1 hour from time of order (8pm) and given us an update on the kitchen situation, it would have been more palatable. We were served at 9.45pm and the pasta was hot and cold in spots. Steak and pizza were fine

I apologize for my heated reaction to your waitress' offer of wine (btw tipped her generously! but I remain very disappointed in the service 11/6.

I can't return until things improve.

Thank you.

PP
PaulP
New York Area
2 reviews
Dined on November 6, 2021
Overall3food5service2ambience3

The food was great, but the service was extremely slow, waited at 30 minutes before a waitress even came to our table. Took over 2.5 hours for the meal, when we were looking for a quick meal as many at our table of six were running the marathon the next day.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on November 6, 2021
Overall2food2service1ambience2

Awful horrible service.

BC
BarbaraC
New York Area
8 reviews
Dined on November 6, 2021
Overall3food3service4ambience3

They didn’t have our reservation finally found it and gave us a very small table We asked to be moved and we were
But with an attitude

a
artsygal
New York Area
21 reviews
Dined on November 6, 2021
Overall5food5service5ambience5

Wonderful restaurant. Excellent food, staff and ambiance.

AW
vipAmandaW
New York Area
12 reviews
Dined on November 6, 2021
Overall2food3service2ambience2

We had a 5:15 reservation on a Saturday evening (which we made 1.5 weeks in advance and asked for the back patio then). We requested the back patio again upon arriving, but it was taking 30 mins to be seated so we asked for an outdoor booth on the street. We had 2 small kids and needed to eat early for the marathon. Unfortunately while I understand many businesses have suffered during Covid, this restaurant doesn’t have enough staff to support the expanded outside tables. We waited 1.5 hours for our dinner and the kids needed to go to bed. My suggestion is to get more staff, pay them enough, and be able to serve all the expanded tables outside. Waiting 2 hours to eat dinner when you make an early reservation is silly. Disappointed.

S
Sunny
New York Area
8 reviews
Dined on November 6, 2021
Overall5food5service4ambience5

Went here for a birthday. Food was great! Would 100% come back.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on November 5, 2021
Overall3food4service3ambience5

Sat down at my table at 7:30 , did not receive my meal until 20 past 9pm. Unacceptable. Manager did take notice, apologized and delivered a few desserts for my family. May have been a one-off , will return as everything else including ambiance was nice.

OT
vipOpenTable Diner
New York Area
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

Arte Cafe was very careful to seat people far apart. We had beet salad and eggplant parmigiana. Both were delicious. The wait staff was great.

C
Ckja
New York Area
11 reviews
Dined on November 2, 2021
Overall5food4service5ambience3

Celebrated younger daughter's bday. The staff brought out champagne and juice for us all to toast in champagne glasses (kids loved this!), gave us yummy to-go cookies, and had an amazing sparkler on daughter's dessert. Amazing service as always. A+ food as well. We were one of only 2 parties eating outside (random Tuesday evening), so also super quiet!

TT
ToniT
New York Area
2 reviews
Dined on October 30, 2021
Overall4food5service3ambience5

I am so sorry that the service void effected our evening. We literally had to ask for everything brought to the table to multiple people. I know labor is a huge issue in hospitality/ food service. Sadly I think that lack of experience and lack of interest in quality added real stress to our big night out

SW
SarahW
San Francisco
1 review
Dined on October 29, 2021
Overall5food5service5ambience5

Both the food and the service were great! We would definitely go back again.

JK
JeannieK
New York Area
5 reviews
Dined on October 29, 2021
Overall5food5service5ambience4

The food was delicious! Service was great. The added touch of Bruschetta and a chocolate chip cookie ‘on the house’ was really awesome.

OT
OpenTable Diner
New Mexico
1 review
Dined on October 24, 2021
Overall5food5service5ambience5

Everything was fabulous, they made my friends bday very special! Gorgeous back patio, so fun!

w
west212
New York Area
20 reviews
Dined on October 23, 2021
Overall5food5service5ambience5

We sat outside because inside was too noisy. We were celebrating a 41st wedding anniversary. The high top table was fine. The waiter made sure it was not tippy. We were not rushed. Very pleased.

P
vipPippahoney
New York Area
23 reviews
Dined on October 23, 2021
Overall5food5service5ambience4

Wonderful place to which we enjoy going all the time!

C
vipCyclemom
New York Area
34 reviews
Dined on October 21, 2021
Overall3food3service4ambience4

Salmon requested well done came medium rare.

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FAQs

Arte Cafe - Upper West Side is rated 4.3 stars by 3324 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.