Arte Cafe - Upper West Side

4.2
3362 Reviews
$31 to $50
Italian
*We are following proper CDC guidelines with our re-opening! Call with any questions.*

West of Strawberry Fields, Arte Cafe located in a landmark brownstone, celebrating 22 years of serving the Upper West Side. Just steps away from Central Park presents upscale pan-Italian cuisine with artisanal homemade pastas, fresh meats, fish, pizza from a brick-oven and sumptuous desserts. Private rooms are available for all events and budgets.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 3362 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.0
service
4.3
ambience
4.1
value
Noise · Moderate
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D
vipDavey
New York Area
27 reviews
Dined on January 1, 2022
Overall4food4service4ambience4

New Year’s

MJ
MJH097
Kansas City
3 reviews
Dined on January 1, 2022
Overall5food5service5ambience5

The food, service, and atmosphere were excellent.

The service was attentive, with several taking care of the table, supporting the waitress, and doing their jobs well.

The food was competent and tasty. I had a spicy sausage rigatoni which I loved. My son had the chicken parm, which he devoured with gusto. My wife had the eggplant and loved it.

The atmosphere was great for talking. It was a rainy night on New Year's day, and the temp was great. The music got turned off at one point, and the restaurant was tranquil, but with the music on, it was perfect for comfortable conversations.
It felt like the stereotypical Italian restaurant, and I had the red.

In closing, I'd eat there again in a heartbeat.

S
Saskia
London
1 review
Dined on December 31, 2021
Overall2food1service2ambience1

Bruschetta was just chopped tomatoes on untoasted, dry bread, no seasoning at all. Not the name of bruschetta wortht. Very lazy. Plates of starters were ice cold. Main was average and dessert didn't seem homemade.

MA
MARIA
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

The professionalism and kindness of the staff, especially our server Alberto, is above and beyond. They make everyone feel like family. The pre fixed holiday menus are very well priced for NYC. Makes going out on a holiday an easy and affordable option and quality of food and service is not at all compromised. Highly recommend for a great, friendly neighborhood experience!

ML
MelissaL
New York Area
8 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

We spent nye here and it was perfect. They had a great prix fixe menu plus the regular menu, which is great.

MM
MichaelM
New York Area
16 reviews
Dined on December 31, 2021
Overall4food4service4ambience3

Excellent for the price.

LP
vipLindaP
New York Area
34 reviews
Dined on December 30, 2021
Overall4food4service4ambience4

We felt safe inside with how the tables were set up, the staff had on masks and everyone was very friendly.

j
jmnteu183
New York Area
3 reviews
Dined on December 30, 2021
Overall4food4service5ambience4

I hadn't been there in over two years. I have to admit my meal was pretty good.

OT
vipOpenTable Diner
Atlanta
1 review
Dined on December 30, 2021
Overall1food1service1ambience1

Over charged and was charged for liquor fee when no one drank liquor. Food was over cooked and had to be sent back.

OT
OpenTable Diner
New York Area
2 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Great food! The lamb was fantastic!!

TK
vipTK719
New York Area
379 reviews
Dined on December 27, 2021
Overall5food5service5ambience5

Wonderful dinner at Arte Cafe. My beet salad, gnocchi and profiteroles were all delicious. The service was excellent and the prices most reasonable. Great dining option on the UWS.

E
vipElle
West Palm Beach
33 reviews
Dined on December 26, 2021
Overall5food5service5ambience5

Totally recommend this restaurant. Beautiful interior, as well as spacious outdoor garden with a roof and heat lamps. Very good food and service.

HW
HarveyW
New York Area
36 reviews
Dined on December 26, 2021
Overall4food4service4ambience3

We requested outdoor dining.
It took a while before the outside heat came up.

Other service and food were good, as expected.

d
deez
Columbus
3 reviews
Dined on December 25, 2021
Overall4food4service3ambience5

Slow service, one food was cool rather than hot, but very tasty. Dessert was weak in flavor. Lamb shanks delicious.

OT
OpenTable Diner
New York Area
5 reviews
Dined on December 25, 2021
Overall5food4service5ambience4

Every year my cousins and I meet in NYC at a restaurant to celebrate with Christmas dinner. We thoroughly enjoyed the experience at Arte. The service was friendly and efficient. The food was presented hot and delicious. I did take notice that there wasn’t anything very Christmasy as far as trees or lights, which was disappointing. I will definitely come back next year at Christmas and hope to see the inside decorated as lovely as the outside was.

SR
SharonR
New York Area
12 reviews
Dined on December 25, 2021
Overall5food5service4ambience5

One of my repeat favorites. I've had brunch and dinner there many times and told friends about it and they had rave reviews too.

B
vipBobbie53
New York Area
23 reviews
Dined on December 24, 2021
Overall4food4service3ambience4

Excellent food & service until we ordered dessert. We waited 1/2 hour, it never came, so we cancelled it. On our way out, it showed up. (They should have wrapped it & given it to us to go.) waiting 1/2 hour for one dessert is unacceptable.

SR
SusanR
New York Area
14 reviews
Dined on December 23, 2021
Overall5food5service5ambience5

On a cold day, my friend (in her late seventies) and I (age eighty) decided to forego the large outdoor dining area and have lunch inside. Although we are both very cautious, we felt safe, partly because at 1:00 pm the restaurant wasn’t very crowded and partly because the tables were well-spaced. The menu offered a range of choices; I had a salad with grilled chicken and a cappuccino, both of which were delicious. My friend seemed to enjoy her eggplant parmigiana a with a side order of spaghetti. Finally, the staff didn’t give us the feeling that we were overstaying our welcome, even though we lingered for three hours. My friend has eaten there before. I will definitely return!

s
vipstella
New York Area
28 reviews
Dined on December 19, 2021
Overall3food3service3ambience3

I generally enjoy this restaurant, but didn't appreciate their mis-representation of COVID precautions. In particular, some staff were unmasked--even when approaching the table. This was surprising since we'd called to query this very issue. Luckily the restaurant was uncrowded so we didn't have to test their seating policy. Food was generally good though the meat sauce was notably bland. Coffee was served lukewarm. Otherwise the meal was fine.

LP
LuigiP
1 review
Dined on December 18, 2021
Overall5food5service5ambience4

Great food and service from the appetizers of fried calamari and zucchini to the pasta and egg plant parmigiana dishes.

WQ
WinifredQ
Washington DC
2 reviews
Dined on December 18, 2021
Overall5food5service5ambience4

My nieces and I all ordered the pasta, which was a good decision. The linguini with pesto was my favorite followed by the fettuccine with black truffles.

j
vipjms37711
New York Area
25 reviews
Dined on December 18, 2021
Overall3food3service2ambience3

Good food. Mediocre service. Nice but not outstanding overall.

S
Sheldon
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

A wonderful restaurant with excellent food, fine service, perfect noise level for conversation. A total pleasure! Thank you for such an enjoyable experience!

OT
OpenTable Diner
1 review
Dined on December 17, 2021
Overall5food5service5ambience5

Was able to get an outside table with heater. Lovely service!

t
vipterrymeehan
New York Area
11 reviews
Dined on December 17, 2021
Overall2food2service2ambience3

Feel like we got the new server section (enthusiastic but totally dazed and confused) with food that was mediocre at best (except for my salad - that was good). If the place were a diner, I’d go back but for those prices and their aspirations, no chance of a return.

S
vipStraussboy72
New York Area
19 reviews
Dined on December 17, 2021
Overall3food3service2ambience4

The hosting staff are SO friendly and welcoming but I think the restaurant changed hands and the service staff are all new: it was so slow to order our drinks and a different waiter kept approaching us. They were all friendly but seemed disorganised…

JI
vipJoanneI
New York Area
11 reviews
Dined on December 17, 2021
Overall4food4service3ambience2

Physically not too nice but pleasant service and good food

OT
OpenTable Diner
New York Area
1 review
Dined on December 15, 2021
Overall5food5service5ambience5

Love this neighborhood restaurant. Wait staff very attentive and good is delicious. Walking distance to Lincoln Center. Perfect for weeknight dinner. Also have lovely patio and back patio for outdoor dining and parties. Highly recommend

f
fegoza
New York Area
1 review
Dined on December 12, 2021
Overall1food2service1ambience3

Several things went wrong : we wanted to change the table but were not allowed; food took too long to arrive and when it did, two of the three orders were wrong; when we pointed that out they acted very defensive; overall service was not friendly. Sadly, we don't think we will be back although we used to have a good experience at this place.

D
vipDabr
Cincinnati
20 reviews
Dined on December 11, 2021
Overall3food3service3ambience4

Our reservation was for 7 pm. We didn’t get seated until 7:40 and didn’t even see our server until 8 pm. At that point, we ordered our drinks and food together. The bottle of wine came 15 minutes later and the sodas 30 minutes later which were not only flat but not what we ordered. My mother in law ordered a Caesar salad with chicken. Her salad came with our other meals with no chicken. Then they brought out a separate chicken dish with a small salad on the side. The server thought that’s what she meant to order. Seriously, what person orders two salads for an entree? Worse yet, instead of charging us for Caesar salad with chicken (what she actually ordered) they charge us for both items. Overall, the food was good. It was a really neat atmosphere. Two many people were trying to host and seat people in and outside and they clearly weren’t communicating with each other. Not recommended for any time constraints you have.

TT
vipTwinkleToes
New York Area
6 reviews
Dined on December 11, 2021
Overall1food1service2ambience1

We were seated 30 minutes after our reservation time. (To be fair we arrived 4 minutes late). It was chaos at the host stand. I could tell everyone (wait staff included) was doing their best- but the whole experience felt rushed. The food was not worth the wait. And the cost was too high for the experience we had.

TP
TravelPro
New York Area
8 reviews
Dined on December 11, 2021
Overall4food5service2ambience4

Reservation for 6:45.
Seated at 7:05.
Waiter finally appeared at 7:45.
Meal served at 8:45.
Food delicious.
Service haphazard and disorganized.
One meal served cold and returned to kitchen to be reheated.
Huge backup in kitchen.
Not enough servers.
Really want to like this restaurant, but they work hard to sabotage themselves.

C
vipCulinaria
New York Area
20 reviews
Dined on December 11, 2021
Overall3food3service2ambience3

The restaurant opened 15 mins late. We had a reservation for noon but the restaurant wasn’t even opened when we got there to check in at noon. Upon sitting down, we had three waitstaff come to attend us but they barely spoke English. I ordered the 3 eggs any style which is supposed to come with bacon. However, my dish was served without bacon and when I asked for it the waiter told me that I would need to order it as a side order. It took at least 30mins to get the bacon. When I exited the restaurant I looked at the menu and the 3 eggs any style dish did include bacon with the order. We have been going to Arte Cafe for over 10 years and this was by far the worst meal and service we ever had. I understand there are staff issues at the moment but they must do better.

M
Mark
New York Area
1 review
Dined on December 10, 2021
Overall2food2service2ambience3

Incredibly disappointing. Not what it used to be and will be last time we return. It is understood that some of our review is due to the present Covid conditions, but that is no excuse for other parts of our review.

Friends from out from out west came into town and wanted a fine Italian meal. WE instantly thought of an old favorite, the Arte Cafe. The four of us had a reservation on Friday night yet had to wait 30 minutes to be seated. We waited a while longer until our waitress came around for out drink order. While we had a wine menu, we asked for her help, to which she had no clue to any of the wines, so we made our own choice. We waited another ten minutes before drinks arrived. While giving us some time to review the menu, when she did come back to ask for our choices, until we asked she didn't provide the list of specials. After ordering and she left, we had to ask a passing server for some bread, where they replied that they had no bread. An Italian restaurant that doesn't serve bread? We saw our server pass by and our guest again asked if there was bread -"We ran out" she replied. On a Friday evening, knowing how many reservations you have? Poor management.

My wife and I had the calamari - very good. The main courses came shortly after. She had one of the chicken dishes that came with a salad to which she was disappointing in regard to the taste and preparation - pounded too thin where it lost any taste. I had the pollo parmagiana, and had a similar taste experience - pounded so thin and with a lot of breading. The sauce, also on the spaghetti, was a bit tart. Our guests felt the same, one not touching their meatbals on their meatball and spaghetti dish.

We decided to pass on dessert.

While the server was nice, and most likely new to the Arte Cafe, she should have sought assistance regarding the wine. But regarding the food, NYC has too many good restaurants to ever drop over $200.00 for a disappointing meal. Go somewhere else.

OT
OpenTable Diner
1 review
Dined on December 10, 2021
Overall1food2service1ambience4

Food never came, had to leave.

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on December 10, 2021
Overall3food4service5ambience4

Nice ambiance and good service but very loud.

O
Otto
New York Area
4 reviews
Dined on December 10, 2021
Overall3food3service3ambience1

My friend and I were there Friday night at 7. The place was very busy and our waiter was practically running between tables. My pasta dish had to returned for warming because it was cool.
Biggest negative was the sound level - so loud that we had trouble hearing each other. Our enjoyment of the food was undermined by the noise.

OT
OpenTable Diner
Washington DC
1 review
Dined on December 10, 2021
Overall3food4service1ambience2

Waiter was fine but waited FOREVER for food!!!!

PG
PaulaG
Kansas City
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

I had the Roasted Salmon, ordered it medium and it was cooked perfectly. A delicious meal, close to some theaters. Highly recommend Arte Cafe!

l
viplwhitcheck
New York Area
26 reviews
Dined on December 9, 2021
Overall3food3service3ambience3

This is my first restaurant experience since covid where staff is not wearing masks. When I remarked that I was surprised I was told, "well, it's optional." I understand patrons cannot be masked while eating and the restaurant checked vaccination status before allowing us to dine inside but, would it really be such a burden for servers to wear masks?

Oh, and by the way, the food was mediocre. All in all, a disappointing experience

FAQs

Arte Cafe - Upper West Side is rated 4.2 stars by 3362 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.